What Farleigh Hospice does

Farleigh Hospice is a UK-registered charity (charity number 284670, company number 01619905) founded in 1982 that provides specialist palliative and end-of-life care to adults with life-limiting illness across mid Essex. It delivers care through a 24/7 Clinical Advice Line, community home-care teams, a short-stay Inpatient Unit at Broomfield in Chelmsford, and a Living Well Hub offering physiotherapy, occupational therapy, complementary therapy, psychological support, and spiritual care. It also runs bereavement support services, family and carer programmes, and community bereavement help points. The hospice is CQC-rated 'Good' (May 2024) and cares for over 3,000 people annually, with more than 500 supported in the community at any one time.

The organisation is funded through a diversified mix of NHS commissioning, individual donations (including Gift Aid), a chain of 17 charity retail shops across mid Essex, an eBay online store, a weekly lottery operated through its wholly-owned subsidiary Local Hospice Lottery Ltd, legacy gifts, corporate partnerships, challenge events, and school/youth fundraising. All hospice clinical services are provided free of charge to patients and families. Farleigh is governed by a Board of Trustees chaired by Sarah Glew and led by Chief Executive Michelle Kabia, with no parent company or external equity backing.

Financially, the hospice is under significant pressure: it reported a £0.9m deficit in FY25/26, up from £0.5m the prior year, driven by NHS funding shortfalls, rising wage and tax costs, and broader sector inflation. It has announced 17 job cuts and a reduction in bereavement services, a pattern reported across six in ten UK hospices, with 380 hospice beds out of use and 160 permanently closed in England. Despite the squeeze, the hospice opened a new atrium at its North Court Road site in June 2026 to mark 20 years at the location and published a 2026-2029 strategy.

Name

Farleigh Hospice

Legal name

Farleigh Hospice

Website

https://farleighhospice.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

251–500 employees

Short description

Farleigh Hospice is a registered UK charity providing specialist palliative, end-of-life, and bereavement care to adults with life-limiting illness across mid Essex, funded by NHS commissioning, donations, 17 charity shops, a lottery, and legacies. All services are free to patients.

Ownership category

akta.pro rank

Product category

Hospice & Palliative Care

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL), Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Hospice palliative care
• Palliative care services
• Bereavement support services
• End-of-life care
• Specialist nursing care

Headquarters

HQ city

Chelmsford

HQ country

United Kingdom

HQ region

Europe

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. NHS Funding: Core government funding from NHS which has been insufficient according to the hospice, leading to £0.9m deficit
2. Donations: One-off and regular donations from individuals, including in-memory donations and Gift Aid scheme (25% extra value for UK taxpayers)
3. Charity Retail Shops: Multiple charity shops across mid Essex selling pre-loved items including clothing, furniture, homeware, books, to raise funds for hospice care
4. Lottery: Partnership with Local Hospice Lottery providing weekly prizes of £2,000 with rollover up to £25,000, and seasonal £10,000 Super Draws
5. Legacies and Gifts in Wills: Legacy gifts left in supporters' wills to help ensure future hospice care
6. Corporate Partnerships: Corporate giving including Charity of the Year partnerships, event sponsorship, payroll giving, match funding, and volunteering programmes

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

Farleigh Hospice is a registered charity that delivers free specialist palliative and end-of-life care to adults with life-limiting illness across mid Essex. Its offering combines an Inpatient Unit at Broomfield (Chelmsford), community home-care teams, a Clinical Advice Line, bereavement support with community help points, and a Living Well Hub providing complementary therapies, physiotherapy, psychological support, and family/carer services. Care is funded by the NHS, donations, 17 charity retail shops, lottery proceeds, legacies, and corporate partnerships.

Product overview

Farleigh Hospice operates as a unified hospice care provider offering a coordinated portfolio of clinical and support services for people with life-limiting illness in mid Essex. The core care delivery includes: community-based home care services (Clinical Advice Line, home visits); an Inpatient Unit for specialist symptom management; bereavement and family support services; and a Wellbeing Hub providing complementary therapy, physiotherapy, psychological services, and social groups. Supplementary support services include donation processing, retail charity shops, lottery, challenge events, corporate partnerships, and volunteering opportunities. The organisation does not offer a technology product but delivers charitable hospice services.

Differentiator

Problem solved

Functional benefit

Products and services

• Inpatient Unit

Quantifiable outcome

• Over 3,000 local people cared for each year
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• Local Hospice LotterycoreChannel Partner/ Reseller/ DistributorFarleigh Hospice partners with Local Hospice Lottery, a hospice-owned weekly lottery programme. Players pay £6 per month for a chance to win £2,000 weekly, with rollover prizes up to £25,000 and seasonal Super Draws with £10,000 top prizes. All profits support hospice care across Great Britain, including Farleigh Hospice.
• Chandler MaterialsminorOthersCorporate partner that has supported Farleigh Hospice. Quote from Operations and Marketing Manager Lauren Penny praising the hospice's care and support for the wider community.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Others

• Hospice UK: National umbrella body supporting over 200 hospices across the UK. Not a direct competitor but a sector body whose funding and policy advocacy directly impacts Farleigh's operating environment.
• Local Hospice Lottery Ltd: Wholly-owned subsidiary of Farleigh Hospice operating a weekly lottery across multiple UK hospices. Adjacent rather than competitive — provides shared fundraising infrastructure for the hospice sector.

Direct peers

• Havens Hospices: Essex-based hospice charity operating Fair Havens and Little Havens hospices, providing palliative care, hospice-at-home, and bereavement services. Direct functional peer in the same region.
• Phyllis Tuckwell Hospice: Surrey-based hospice providing palliative care, hospice-at-home, and bereavement support with comparable charity retail and fundraising infrastructure. Closely aligned operational model to Farleigh.
• Mountbatten Hampshire: Hampshire-based hospice charity providing 24/7 palliative and end-of-life care, bereavement support, and community services. Similar integrated hospice and community-care delivery model.
• St Helena Hospice: Essex-based hospice providing palliative and end-of-life care across Colchester and northeast Essex. Operates a similar model with Inpatient Unit, community home care, bereavement services, and charity retail shops — direct regional peer.
• St Clare Hospice: West Essex and East Hertfordshire hospice offering specialist palliative care, bereavement support, and community services. Comparable service mix and charity-funded operating model.

Broad incumbents

• Marie Curie: UK-wide charity providing hospice care and nursing services across nine hospices plus community nursing. Comparable in service delivery but operates at a much greater national scale with broader fundraising infrastructure.
• Sue Ryder: National charity operating hospice and neurological care services across the UK. Offers similar palliative and bereavement services but as part of a larger multi-site portfolio.
• St Christopher's Hospice: Pioneering London-based hospice providing specialist palliative care, community support, and bereavement services. Watched as a sector leader in hospice care delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/FarleighHospice
• Facebookfacebook.com/FarleighHospice
• LinkedInlinkedin.com/company/farleigh-hospice
• Instagraminstagram.com/FarleighHospice

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Farleigh Hospice