St Clare Hospice
St Clare Hospice is an independent UK charity that delivers free specialist palliative and end-of-life care to adults with life-limiting illnesses across the West Essex and East Hertfordshire border, funded via NHS grants, donations, charity shops, lottery, and events.
- Company typePrivate
- Founded1990
- HeadquartersHarlow, United Kingdom
- Headcount101–250
- GTM typeB2C
- OfferingServices
What St Clare Hospice does
St Clare Hospice is an independent UK charitable organisation operating as St Clare West Essex Hospice Care Trust (a company limited by guarantee, charity number 1063631). Founded in 1990 and headquartered in Hastingwood near Harlow, it provides free specialist palliative and end-of-life care for adults with life-limiting illnesses across the West Essex and East Hertfordshire border. Clinical services include an Inpatient Unit, Hospice at Home, Clinical Nurse Specialists, Therapy Services, a First Contact Service, a 24-hour advice line, dementia support programmes, and bereavement services such as GriefLine and Bereavement Cafés. The care model is mixed-setting (hospice, home, and community), delivered under NHS partnership and CQC registration, with all services provided free at the point of use.
The hospice generates operating income through five distinct streams: voluntary donations and fundraising (one-off gifts, regular 'Friend for Life' giving, in-memory donations, legacies, and community fundraising), NHS core funding for specialist palliative care, trading income from a network of charity retail shops (including the Scarlet Vintage & Retro boutique brand), a weekly lottery licensed by the Gambling Commission and operated through the wholly-owned St Clare Hospice Trading Company Limited, and events plus merchandise (Lions on the Loose art trail, summer fayre, marathon challenge events). Its GTM is community-led rather than commercial: patient referrals flow from healthcare professionals or self-referral through First Contact; donor engagement is multi-channel via website, social (Facebook, X, LinkedIn, Instagram), email, community events, and third-party platforms JustGiving and Enthuse.
The operating environment is becoming structurally challenging. As of mid-2026, the hospice announced a projected £1.3m shortfall driven by NHS funding failing to keep pace with rising costs—a condition the source attributes to over 60% of UK hospices by end-2026. Management has initiated a staff consultation proposing redundancies, the closure of dementia support and GriefLine, and reductions in Hospice at Home personal care, while protecting the Inpatient Unit. Operations are supported by approximately 101–250 paid staff and a volunteer base exceeding 500. Underlying technology is limited to standard healthcare information management systems for patient records and NHS care coordination; no proprietary platform, AI, or differentiated IP was disclosed in the input.
St Clare Hospice firmographics
Firmographics- Name
- St Clare Hospice
- Legal name
- St Clare West Essex Hospice Care Trust
- Website
- https://stclarehospice.org.uk
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- St Clare Hospice is an independent UK charity that delivers free specialist palliative and end-of-life care to adults with life-limiting illnesses across the West Essex and East Hertfordshire border, funded via NHS grants, donations, charity shops, lottery, and events.
- Ownership category
- akta.pro rank
St Clare Hospice industry classification
Industry- Product category
- Hospice and Palliative Care
- NAICS
- Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Palliative Care, Hospice & Serious Illness Support (BPAGACAK)
- akta.pro secondary industries
- Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Home Hospice Agencies (HLAFAEAC), Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL)
Keywords
Where St Clare Hospice is headquartered
LocationHeadquarters
- HQ city
- Harlow
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
St Clare Hospice business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Donations and Fundraising: Individual donations, regular giving programs (Friend for Life), in-memory donations, legacy gifts in wills, and community fundraising activities
- Retail Operations: Multiple charity shops selling pre-loved items, vintage/retro clothing, furniture collections, and specialist boutique items
- Lottery: Weekly lottery program operated through St Clare Hospice Trading Company Limited, licensed by the Gambling Commission
- NHS Funding: Core NHS funding for specialist palliative care services, though funding has not kept pace with rising costs
- Events and Merchandise: Charity events including running challenges, summer fayre, and community events; Lions on the Loose merchandise sales
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Free hospice care services |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels10 records
St Clare Hospice product offering
Product offeringCore offering
St Clare Hospice provides free specialist palliative and end-of-life care to adults with life-limiting illnesses across West Essex and the East Hertfordshire border. Core services include an Inpatient Unit, Hospice at Home, Clinical Nurse Specialist visits, Therapy Services, a 24-hour advice line, First Contact Service, bereavement support (GriefLine, Bereavement Café), dementia support, and education/training for healthcare professionals. Care is delivered at the hospice facility, in patients' homes, and through community settings, funded primarily by charitable donations, NHS contracts, retail operations, and a weekly lottery.
Differentiator
Problem solved
Functional benefit
Products and services
- Inpatient Unit Residential palliative care provided at the hospice facility in Hastingwood for adults with life-limiting illnesses requiring intensive symptom management or end-of-life care. Care is delivered by a multidisciplinary clinical team and is free to patients.
- Hospice at Home
Quantifiable outcome
- Enables patients to remain at home when preferred, with Hospice at Home team support
- +2 more outcomes
Companies that use St Clare Hospice
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles6 records
St Clare Hospice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
St Clare Hospice partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered minor and core.
- Harlow College Fashion DepartmentminorFashion students partner with Scarlet Vintage & Retro to reinvent clothes for sale in the charity shop
- Rainbow Services (Harlow)coreFurniture upcycling partnership where donated furniture is restored by Rainbow Services workshop participants and sold in Scarlet Vintage & Retro shop, with 20% of sales donated back
- Phoenix Live RadiominorLocal Harlow radio station that provided music and live entertainment at ClareFest charity shop festival
- Faith Sound Gospel ChoirminorLocal gospel choir performed at ClareFest event
- Monochroma BandminorStudent band from Burnt Mill School performed at ClareFest event
- Loughton Town CouncilcoreLoughton Town Council provides support for dementia gardening group activities at the hospice
- Harlow 'Find Your Active'coreHarlow 'Find Your Active' programme supports the dementia gardening group
- Essex Carers Community FundcoreProvides funding support for carers services including Dementia Carers' Café and related support services
- HTS GroupminorEvent sponsor for St Clare Summer Fayre 2026
- Jewson Partnership SolutionsminorEvent sponsor for St Clare Summer Fayre 2026
- JustGivingcoreOnline fundraising platform for processing donations and event registrations
- EnthusecoreOnline fundraising and donation platform integrated with hospice systems
- NHS Trusts and Healthcare PartnerscoreNHS funding and partnership for specialist palliative care services, sharing patient information for care coordination, joint working on end-of-life care
Scale indicators7 records
Recent moves9 records
Expansion highlights5 records
St Clare Hospice competitors and assessment
Company assessmentDirect peers
- Compton Care: West Midlands-based hospice charity delivering specialist palliative and end-of-life care. Comparable charitable hospice model with similar inpatient, community and bereavement service mix and NHS-funded structure.
- Havens Hospices: Essex-area hospice charity providing palliative care for adults and children across South and West Essex. Directly comparable charitable hospice model with shared West Essex catchment overlap.
- St Christopher's Hospice: Pioneering UK hospice in south London providing inpatient, home care and bereavement services. Comparable in full multi-modality hospice model, although materially larger in scale and longer-established.
- North London Hospice: UK hospice charity delivering inpatient, community and bereavement services across North London. Highly comparable to St Clare in service offering, NHS-funded charitable structure and catchment-based delivery.
- Isabel Hospice: Hertfordshire-based hospice charity offering specialist palliative care, Hospice at Home and bereavement support. Closely comparable to St Clare by geography (overlapping East Hertfordshire catchment) and service portfolio.
Broad incumbents
- Macmillan Cancer Support: Major UK cancer charity providing information, financial and nursing support including palliative care services. Competes indirectly for donor fundraising and overlaps with St Clare's oncology-focused hospice services.
- Marie Curie: National UK charity providing hospice and home-based palliative care services. Operates a broader geographic footprint and a wider service portfolio (including research and campaigning), but competes directly for hospice at home referrals and NHS contracts in St Clare's catchment.
- Sue Ryder: National UK charity running hospices and palliative care services alongside neurological care. Competes for palliative care referrals, NHS funding and volunteer/donor fundraising across the UK hospice sector.
Regional players
- Farleigh Hospice: Mid-sized UK hospice charity providing specialist palliative and end-of-life care in mid-Essex. Direct operational analogue to St Clare in scale, service mix (inpatient, hospice at home, bereavement) and funding model.
Others
- Hospice UK: National membership body for UK hospices. Not a direct competitor but the central sector advocate and source of benchmarking/funding data; relevant as an ecosystem enabler for St Clare.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
St Clare Hospice social profiles
Digital presenceSt Clare Hospice financial estimates
Financial estimateRevenue estimate
Valuation estimate
St Clare Hospice leadership team
Management profileNumber of profiles
Profiles8 records
St Clare Hospice subsidiaries and ownership
Company hierarchySubsidiaries3 records
St Clare Hospice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St Clare Hospice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St Clare Hospice
What does St Clare Hospice do?
St Clare Hospice provides free specialist palliative and end-of-life care to adults with life-limiting illnesses across West Essex and the East Hertfordshire border. Core services include an Inpatient Unit, Hospice at Home, Clinical Nurse Specialist visits, Therapy Services, a 24-hour advice line, First Contact Service, bereavement support (GriefLine, Bereavement Café), dementia support, and education/training for healthcare professionals. Care is delivered at the hospice facility, in patients' homes, and through community settings, funded primarily by charitable donations, NHS contracts, retail operations, and a weekly lottery.
Is St Clare Hospice a public or private company?
St Clare Hospice is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was St Clare Hospice founded?
St Clare Hospice was founded in 1990. It employs 101 to 250 people.
Where is St Clare Hospice based?
St Clare Hospice is headquartered in Harlow, United Kingdom, in the Europe region.
How does St Clare Hospice make money?
Five revenue lines are on record. Donations and Fundraising is the primary driver. The others are retail Operations, lottery, NHS Funding and events and Merchandise.
Who are St Clare Hospice's main competitors?
Direct peers on record are Compton Care, Havens Hospices, St Christopher's Hospice, North London Hospice and Isabel Hospice. Broad incumbents are Macmillan Cancer Support, Marie Curie and Sue Ryder. Farleigh Hospice is listed as a regional player. Hospice UK is listed as an others.
Does St Clare Hospice have an API?
No public API is recorded for St Clare Hospice.
What industry is St Clare Hospice in?
St Clare Hospice's product category is Hospice and Palliative Care. Its primary akta.pro industry code is BPAGACAK, Palliative Care, Hospice & Serious Illness Support, with a secondary code of HLADAHAC, Residential Hospice / Hospice House (Facility-Based). Its NAICS code is 62161 and its SIC code is 8082.