MARC
MARC is a 501(c)(3) social enterprise network of 16 member organizations that delivers vocational rehabilitation, disability employment, and Medicaid-funded community programs across 46 North Carolina counties, cross-subsidized by contract manufacturing in medical products, military sewing, and packaging.
- Company typePrivate
- Founded1978
- HeadquartersHendersonville, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What MARC does
MARC, Inc. is a 501(c)(3) nonprofit social enterprise network headquartered in Hendersonville, North Carolina, founded in 1978 and operating through 16 independent member organizations that collectively serve 46 counties across the state. Its mission is to enable people with disabilities and disadvantages to achieve economic and social quality-of-life outcomes through an integrated two-pillar model. The first pillar is Community Programs, which delivers Pre-Employment Transition Services (Pre-ETS) for students ages 14–21, vocational evaluation and work adjustment, Supported Employment with job coaching and long-term follow-up, Long Term Community Supports (LTCS), Medicaid Innovations Waiver services, and CARF-accredited group home residential services. The second pillar is contract Manufacturing, spanning FDA-approved medical products (surgical drapes, fluid pouches, sample collection products), packaging and assembly, food packaging, commercial sewing (including military items such as tourniquets, ammo pouches, and a sole-source US Army helmet liner), commercial cleaning, and plastic thermoforming.
Manufacturing revenue from government and commercial contracts is the economic engine that subsidizes the community service side: roughly 1,317 people are directly employed in integrated settings (including 300+ with disabilities), and the network's FY2023 footprint encompassed about 2 million service hours, 3,962 individuals served, and 260+ competitive integrated job placements. Core technology is industrial rather than digital—Gerber computerized cutting systems, FDA-compliant quality management for medical disposables, and CARF-accredited residential operations—with no public API, SDK, or AI/ML components disclosed. The revenue model blends contract manufacturing (B2B and government), Medicaid and NC Vocational Rehabilitation reimbursements, and freemium-style direct services to participants funded by the manufacturing surplus and government contracts. Go-to-market is community-led through 16 member nonprofits, supplemented by formal referral partnerships with NC VR and Vaya Health LME/MCO, and direct sales-led contract manufacturing relationships.
MARC firmographics
Firmographics- Name
- MARC
- Legal name
- MARC, Inc.
- Website
- https://marcinc.com
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- MARC is a 501(c)(3) social enterprise network of 16 member organizations that delivers vocational rehabilitation, disability employment, and Medicaid-funded community programs across 46 North Carolina counties, cross-subsidized by contract manufacturing in medical products, military sewing, and packaging.
- Ownership category
- akta.pro rank
MARC industry classification
Industry- Product category
- Vocational Rehabilitation Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (62431), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGACAG)
- akta.pro secondary industries
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Disability Services & Independent Living Support (BPAGAEAG)
Keywords
Where MARC is headquartered
LocationHeadquarters
- HQ city
- Hendersonville
- HQ country
- United States
- HQ region
- North America
Offices15 records
Markets served
MARC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Manufacturing Revenue: Self-funded manufacturing revenue from production of medical products, packaging, food packaging, commercial sewing (military products), commercial cleaning, and plastic thermoforming. Manufacturing revenue supplements the cost of community services.
- Government Contracts and Waivers: Revenue from Medicaid Innovations Waiver program services and partnerships with NC Division of Vocational Rehabilitation for Pre-ETS and other employment services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Supported Employment - No cost to participants or employers |
| Freemium | Pay-as-you-go | Pre-ETS Program - Free to families and school districts |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
MARC product offering
Product offeringCore offering
MARC operates a social enterprise network that delivers disability employment services (Pre-ETS, supported employment, work adjustment, Medicaid waiver programs, group home residential services) and self-funded contract manufacturing (medical products, packaging and assembly, food packaging, military sewing, commercial cleaning, plastic thermoforming) through 16 member 501(c)(3) nonprofit organizations across 46 North Carolina counties. Manufacturing revenue supplements the cost of community programs, enabling free services for participants with disabilities.
Product overview
MARC is a social enterprise network of 16 member organizations providing community services and manufacturing solutions for people with disabilities and disadvantages in North Carolina. The organization operates as a platform combining two interconnected divisions: (1) Community Programs including Pre-Employment Transition Services (Pre-ETS), Evaluation/Work Adjustment, Supported Employment, Long Term Community Supports (LTCS), Medicaid Waivers (Innovations), and Group Home Residential Services; and (2) Manufacturing Services including Medical Products, Packaging and Assembly, Food Packaging, Commercial Sewing, Commercial Cleaning, and Plastic Thermoforming. The social enterprise model uses self-funded manufacturing revenue to supplement the cost of economic and social quality of life services to people with disabilities and disadvantages.
Differentiator
Problem solved
Functional benefit
Products and services
- Medical Products Manufacturing Manufacturing of disposable healthcare products including custom surgical drapes, fluid pouches, back table covers, instrument covers, medical sample collection products, and laboratory products under an FDA-aligned quality management system. Customers are healthcare providers, federal agencies, and commercial medical supply firms.
- Packaging and Assembly Comprehensive packaging services including blister packaging, skin packaging, polybag packaging, clamshell packaging, shrink wrapping, hand assembly, repackaging, and custom wood products/crates for shipping. Customers include commercial enterprises such as Rubberbanditz LLC and research/medical supply distributors.
- Food Packaging Dry food blending, filling, and packaging services for government contracts and commercial brands using vertical/horizontal form-fill seal machines, rigid container filling, bag-in-box, and foodservice packs.
- Commercial Sewing Military contract sewing services producing tactical gear, first-aid bags, tourniquets, ammo pouches, helmet liners, and first responder products using Gerber computerized cutting and programmable sewing machines. Includes the sole manufacturer of a unique US Army helmet liner.
- Commercial Cleaning Commercial cleaning contracts covering daily office cleaning to specialized industrial sanitation services for maintaining clean and professional business environments.
- Plastic Thermoforming Custom thermoformed products including medical trays, shipping trays, food trays, custom blisters, clamshells, art pallets, and medical basin liners with prototyping and rapid turnaround capabilities.
- Pre-Employment Transition Services (Pre-ETS) Pre-employment program for students ages 14-21 with disabilities focusing on job exploration counseling, work-based learning experiences, self-advocacy training, workplace readiness training, and counseling on postsecondary education options. Delivered in partnership with NC Division of Vocational Rehabilitation. Free to families and school districts.
- Evaluation and Work Adjustment Vocational evaluation and work adjustment services providing assessment of abilities, job training, and transitional support toward competitive community employment for adults with disabilities.
- Supported Employment Employment services helping individuals with severe disabilities obtain and retain competitive jobs through job coaching, skills training, workplace accommodations, and long-term follow-up support. Provided at no cost to participant or employer.
- Long Term Community Supports (LTCS) Community immersion service offering experiences, training, and support in areas including health, wellness, social skills, transportation, civic participation, recreation, and vocational training. Referrals through Vaya Health LME/MCO.
- Medicaid Waivers (Innovations) Innovations Waiver program providing day supports, group day supports, community networking, supported employment, and residential support for individuals with intellectual and developmental disabilities.
- Group Home Residential Services Group residential homes providing family atmosphere for adults with developmental disabilities, including live-in managers and training in social, daily living, consumer skills, and recreational areas. CARF-accredited and licensed homes operated by ALULA.
Quantifiable outcome
- 3,962 people with disabilities or disadvantages served in FY2023
- +6 more outcomes
Companies that use MARC
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
MARC technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
MARC partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Rubberbanditz LLCcoreOE Enterprises, a MARC member, has been a long-time partner of Rubberbanditz LLC since just after the company's inception in 2010. OE Enterprises provides reliable packaging, warehousing, and fulfillment services for all B2B and B2C needs. During the Pandemic, OE Enterprises seamlessly adapted to ensure essential goods reached research and medical customers.
- NC Division of Vocational Rehabilitation (VR)coreMARC members have partnered with the NC Division of Vocational Rehabilitation to deliver Pre-ETS services to local high school students with disabilities. VR provides referrals and funding for eligible participants receiving employment and training services through MARC member organizations.
- The Arc of North CarolinaminorResource link partner - advocacy organization for people with intellectual and developmental disabilities
- Vaya Health LME/MCOcoreVaya Health serves as a managed care organization for LTCS referrals. Individuals must be referred through Vaya Health for Long Term Community Supports admission. Vaya Health provides mental health, developmental disabilities, and substance abuse services in the region.
- CARF (Commission on Accreditation of Rehabilitation Facilities)minorResource link partner - provides accreditation for rehabilitation facilities; ALULA operates CARF-accredited and licensed homes
- NCAPSEminorResource link partner - National Center for Supported Employment
- NCARF (North Carolina Association of Rehabilitation Facilities)minorResource link partner - state association for rehabilitation facilities
Scale indicators18 records
Recent moves6 records
Expansion highlights6 records
MARC competitors and assessment
Company assessmentDirect peers
- Chimes Family of Services: Nonprofit providing services and employment opportunities for people with disabilities including manufacturing and packaging operations. Operates an analogous social enterprise model with vocational, residential, and community-based services.
- SourceAmerica: Nonprofit that administers the AbilityOne Program, employing people with disabilities via federal contracts in manufacturing, supply chain, and services. Highly comparable social enterprise model that pairs manufacturing revenue with disability employment at scale.
- Benchmark Human Services: Multi-state provider of residential, vocational, and community-based services for individuals with intellectual and developmental disabilities. Highly comparable service breadth (employment, residential, community supports) to MARC's Medicaid waiver and supported employment programs.
- Goodwill Industries International: Largest nonprofit social enterprise network in North America, operating retail and contract services to fund employment and training for people with disabilities and other barriers. Closely mirrors MARC's hybrid revenue/mission model with vastly larger scale.
- RHA Health Services: North Carolina-based provider of behavioral health, intellectual/developmental disability, and substance abuse services, including supported employment and community supports. Operates in MARC's same geography with overlapping waiver-funded service offerings.
- Work Opportunities Unlimited: Northeast-based provider of vocational rehabilitation and employment services for people with disabilities, focusing on supported employment and job coaching. Closely parallels MARC's Supported Employment and Pre-ETS programs.
- Melwood: Mid-Atlantic social enterprise providing employment and support services to people with disabilities, with federal contract manufacturing (document production, IT, facilities management). Operates a comparable hybrid model blending contract revenue and disability services.
- Easterseals: National nonprofit providing disability and community-based services including employment training, vocational rehabilitation, and supported employment across the US. Highly comparable target population and service portfolio, including Pre-ETS-equivalent youth transition programs.
Regional players
- LifeBridge: Regional social services provider for people with disabilities offering residential, vocational, and community-based supports in the Carolinas. Comparable mission but smaller scale and narrower geographic footprint than MARC's 16-member network.
Broad incumbents
- Sevita Health: Large diversified provider of home and community-based services including for people with intellectual and developmental disabilities. Broader portfolio across many states gives Sevita incumbency advantages in HCBS/Medicaid waiver arenas overlapping with MARC's services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
MARC social profiles
Digital presenceMARC financial estimates
Financial estimateRevenue estimate
Valuation estimate
MARC leadership team
Management profileNumber of profiles
MARC subsidiaries and ownership
Company hierarchySubsidiaries15 records
MARC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MARC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MARC
What does MARC do?
MARC operates a social enterprise network that delivers disability employment services (Pre-ETS, supported employment, work adjustment, Medicaid waiver programs, group home residential services) and self-funded contract manufacturing (medical products, packaging and assembly, food packaging, military sewing, commercial cleaning, plastic thermoforming) through 16 member 501(c)(3) nonprofit organizations across 46 North Carolina counties. Manufacturing revenue supplements the cost of community programs, enabling free services for participants with disabilities.
Is MARC a public or private company?
MARC is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was MARC founded?
MARC was founded in 1978. It employs 1,001 to 5,000 people.
Where is MARC based?
MARC is headquartered in Hendersonville, United States, in the North America region.
How does MARC make money?
Two revenue lines are on record. Manufacturing Revenue is the primary driver. The others are government Contracts and Waivers.
Who are MARC's main competitors?
Direct peers on record are Chimes Family of Services, SourceAmerica, Benchmark Human Services, Goodwill Industries International, RHA Health Services, Work Opportunities Unlimited, Melwood and Easterseals. LifeBridge is listed as a regional player. Sevita Health is listed as a broad incumbent.
Does MARC have an API?
No public API is recorded for MARC.
What industry is MARC in?
MARC's product category is Vocational Rehabilitation Services. Its primary akta.pro industry code is BPAGACAG, Disability Services & Independent Living Support, with a secondary code of BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech). Its NAICS code is 624120 and its SIC code is 8300.