North West Disability Services
North West Disability Services is a not-for-profit, NDIS-registered community organisation in Western Sydney delivering person-centred disability supports — including life-skills training, supported accommodation, children's services, and individual support — across five sites to people with disability and their families.
- Company typePrivate
- Founded1981
- HeadquartersBaulkham Hills, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What North West Disability Services does
North West Disability Services (NWDS) is a not-for-profit, community-based disability support organisation headquartered in Baulkham Hills, New South Wales, and operating across five physical sites in Western Sydney: the Conie Avenue facility (Baulkham Hills), Lavender Cottage (Seven Hills), Aberdoon House (Rouse Hill), Opal Cottage (Richmond), and the Secret Garden & Nursery — a 15-acre community hub used for horticultural therapy and community engagement. Founded in 1981, NWDS is registered with the National Disability Insurance Scheme (NDIS) and delivers person-centred supports to people with disability, their families, and carers, with service lines spanning Life Skills Training, Accommodation Services (Supported Independent Living), Children's Services (after-school care, weekend and holiday programs), Individual Support, and Careers/Volunteering/Work Experience placements. Programmatic activity complements these core services and includes Sensory Experiences/Music/Dance, Health and Wellbeing, Community Engagement and Volunteering, Independent Living Skills, Art & Crafts, Sports and Lifestyle, and Pre-employment Skill Development.
North West Disability Services firmographics
Firmographics- Name
- North West Disability Services
- Legal name
- North West Disability Services
- Website
- https://nwds.org.au
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- North West Disability Services is a not-for-profit, NDIS-registered community organisation in Western Sydney delivering person-centred disability supports — including life-skills training, supported accommodation, children's services, and individual support — across five sites to people with disability and their families.
- Ownership category
- akta.pro rank
North West Disability Services industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Vocational Rehabilitation Services (6243), Residential Intellectual and Developmental Disability Facilities (62321)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGACAG)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGAEAG), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), College Readiness & Disability Services Transition Support (EDAKANAB)
Keywords
Where North West Disability Services is headquartered
LocationHeadquarters
- HQ city
- Baulkham Hills
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
North West Disability Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- NDIS Funded Services: As an NDIS-registered provider, North West Disability Services generates revenue through government-funded disability support services under the National Disability Insurance Scheme. Services are funded based on individual support plans and service agreements with participants.
- Donations: The organization accepts donations from the public to fund additional programs, accessible resources, and opportunities for people with disability beyond what NDIS funding covers.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
North West Disability Services product offering
Product offeringCore offering
North West Disability Services is an NDIS-registered, not-for-profit provider of person-centred disability support services across Western Sydney. It delivers core services including Life Skills Training, Supported Independent Living (Accommodation), Children's Services, Individual Support, and Careers/Volunteering/Work Experience, alongside a 15-acre community hub (The Secret Garden & Nursery) for horticultural therapy. Services are tailored to individual NDIS participant goals and delivered at five physical locations.
Product overview
North West Disability Services is a not-for-profit, community-based disability support organization offering a portfolio of person-centred services and programs. The organization operates as a single unified service model (not a platform-plus-modules architecture) providing: core support services including Life Skills Training, Accommodation Services, Children's Services, Individual Support, and Careers/Volunteering/Work Experience; and a distinctive community hub called The Secret Garden & Nursery (15-acre horticultural therapy centre). Programs and activities include Sensory Experiences/Music/Dance, Health and Wellbeing, Community Engagement/Volunteering, Independent Living Skills, Art & Crafts, Sports and Lifestyle, and Pre-employment Skill Development. Services are NDIS-registered and designed to support individuals with disabilities across Western Sydney.
Differentiator
Problem solved
Functional benefit
Products and services
- Life Skills Training
- Accommodation Services
- Children's Services
- Individual Support
- Careers, Volunteering, and Work Experience
- The Secret Garden & Nursery
Quantifiable outcome
- Community-based support helping individuals live full, connected lives within local communities
Companies that use North West Disability Services
Customer profileSegments3 records
Ideal customer profiles3 records
North West Disability Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
North West Disability Services partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
North West Disability Services competitors and assessment
Company assessmentDirect peers
- Yooralla: Yooralla is a long-established Victorian disability NFP providing accommodation, therapy, and community services under the NDIS. Although primarily Victoria-based, it is comparable in service breadth, NFP governance model, and historical community-rooted positioning to NWDS.
- Northcott: Northcott is an NDIS-registered NFP delivering disability accommodation, therapy, and recreation services across NSW and beyond. It competes for participants in overlapping Sydney catchments and operates a similar portfolio of accommodation and day program services.
- Life Without Barriers: Life Without Barriers is one of Australia's largest NFPs providing disability, aged care, and community services with significant NDIS presence in NSW. It competes directly for participants, accommodation clients, and skilled support workers in the Western Sydney region.
- Sunnyfield: Sunnyfield is an NDIS-registered disability NFP providing accommodation, supported employment, and community participation services, with strong NSW coverage. Its service mix — including supported employment at a nursery/garden context — closely parallels NWDS's Secret Garden model.
- Minda: Minda is a large South Australian disability NFP providing supported accommodation, day options, and community participation, with growing NDIS presence across multiple states. It is comparable to NWDS in mission, NFP structure, and program breadth, although at materially larger scale.
- Achieve Australia: Achieve Australia is a Sydney-based NDIS provider offering supported independent living, day programs, and community participation services for people with disabilities. It directly competes for NDIS participants in greater Western Sydney and uses a comparable person-centred, community-embedded model.
- Cerebral Palsy Alliance: Cerebral Palsy Alliance is an NDIS-registered NFP providing disability accommodation, therapy, and community participation programs, with strong Sydney-based operations. It overlaps NWDS in participant segments (particularly physical/developmental disabilities) and competes in similar Sydney geographies.
- Aruma: Aruma is a large national NDIS-registered disability provider offering supported independent living, daily living support, and community participation across multiple Australian states. It directly competes with NWDS for participants and support workers in NSW and represents the kind of scaled, multi-state operator NWDS competes against locally.
- Scope (Australia): Scope is one of Australia's largest disability NFPs, delivering accommodation, therapy, and community participation programs under the NDIS. NWDS's GM Program Delivery previously led as Divisional Director at Scope, and both organizations operate comparable multi-site, person-centred disability support models across similar geographies.
Regional players
- Macarthur Disability Services: Macarthur Disability Services is an NDIS-registered NFP serving the Macarthur and Southern Tablelands regions of NSW with accommodation, day programs, and community participation. It is structurally comparable to NWDS in model and scale but operates in a distinct geography south-west of Sydney.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
North West Disability Services social profiles
Digital presenceNorth West Disability Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
North West Disability Services leadership team
Management profileNumber of profiles
Profiles9 records
North West Disability Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
North West Disability Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about North West Disability Services
What does North West Disability Services do?
North West Disability Services is an NDIS-registered, not-for-profit provider of person-centred disability support services across Western Sydney. It delivers core services including Life Skills Training, Supported Independent Living (Accommodation), Children's Services, Individual Support, and Careers/Volunteering/Work Experience, alongside a 15-acre community hub (The Secret Garden & Nursery) for horticultural therapy. Services are tailored to individual NDIS participant goals and delivered at five physical locations.
Is North West Disability Services a public or private company?
North West Disability Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was North West Disability Services founded?
North West Disability Services was founded in 1981. It employs 101 to 250 people.
Where is North West Disability Services based?
North West Disability Services is headquartered in Baulkham Hills, Australia, in the Oceania region.
How does North West Disability Services make money?
Two revenue lines are on record. NDIS Funded Services are the primary driver. The others are donations.
Who are North West Disability Services's main competitors?
Direct peers on record are Yooralla, Northcott, Life Without Barriers, Sunnyfield, Minda, Achieve Australia, Cerebral Palsy Alliance, Aruma and Scope (Australia). Macarthur Disability Services is listed as a regional player.
Does North West Disability Services have an API?
No public API is recorded for North West Disability Services.
What industry is North West Disability Services in?
North West Disability Services's product category is Disability Support Services. Its primary akta.pro industry code is BPAGACAG, Disability Services & Independent Living Support, with a secondary code of BPAGAEAG, Disability Services & Independent Living Support. Its NAICS code is 62412 and its SIC code is 8300.