Community Living Options

What Community Living Options does

Community Living Options (CLO) is a South Australian not-for-profit, NDIS-registered disability services provider founded in 1982 by families. Headquartered in Adelaide with additional offices in Edwardstown and Victor Harbor, CLO delivers Supported Independent Living (SIL), Positive Behaviour Support, Allied Health and Therapeutic Services, Core Supports, and Capacity Building Supports to NDIS participants, primarily adults with physical disabilities, acquired brain injuries, intellectual disabilities, mental health needs, and complex support requirements. In early 2021, the organization expanded into Children's Services, providing residential care and transition support for children and young people, and grew that team from 1 to 52 staff within approximately 18 months.

CLO's service delivery is human-led, with no significant proprietary technology platform; the organization employs NDIS-deemed-suitable Positive Behaviour Support practitioners and qualified support workers delivering 24/7 in-home and community-based support. Revenue is generated through NDIS-funded service agreements, with pricing governed by NDIS Pricing Arrangements and Price Limits (e.g., transport at $0.97/km from July 2022) and structured as recurring multi-year participant contracts. Go-to-market relies on NDIS system referrals, community expos, social media presence (Facebook, Instagram, LinkedIn), a bi-monthly CLO Connect newsletter, and sector sponsorships including the South Australian Child Protection Awards. The organization holds an employee base in the 501-1000 range and has been independently audited and commended for best practice in Quality and Risk Management under NDIS Practice Standards in 2023.

Name

Community Living Options

Legal name

Community Living Options

Website

https://clo.org.au

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Community Living Options is a South Australian not-for-profit, NDIS-registered disability services provider founded in 1982, delivering Supported Independent Living, Positive Behaviour Support, Allied Health, and Children's Services to NDIS participants across Adelaide, Edwardstown, and Victor Harbor.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Other Residential Care Facilities (623990), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

akta.pro secondary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

Keywords

• Disability support services
• Supported independent living
• Positive behaviour support
• NDIS service provider
• Allied health services

Headquarters

HQ city

Victor Harbor

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. NDIS Funded Services: Community Living Options generates revenue through providing NDIS (National Disability Insurance Scheme) registered services to participants. Services include Supported Independent Living (SIL) and Positive Behaviour Support, which are funded under participant NDIS plans. The organization operates as a not-for-profit, with salary packaging benefits available to employees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Community Living Options is an NDIS-registered not-for-profit provider delivering disability, mental health, complex support, and children's services across South Australia. Its core offerings are Supported Independent Living (round-the-clock shared-living support) and Positive Behaviour Support (evidence-based therapeutic intervention by NDIS-approved practitioners), complemented by Allied Health and Therapeutic Services, NDIS Core Supports, Capacity Building Supports, and Children's Services.

Product overview

Community Living Options operates as an NDIS-registered disability service provider offering a portfolio of interconnected services. The core offerings include Supported Independent Living (SIL) for residential support and daily living assistance, and Positive Behaviour Support for therapeutic interventions. These are complemented by Allied Health and Therapeutic Services, Core Supports, and Capacity Building Supports as NDIS service categories. The organization expanded in 2021 to include Children's Services for residential care settings. Services are delivered across three South Australian locations (Adelaide, Edwardstown, and Victor Harbor) by qualified support workers and behaviour support practitioners.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Independent Living (SIL) NDIS-funded round-the-clock support delivered in shared living environments, helping people with disability develop daily living skills and live as autonomously as possible, supported by qualified disability support workers. Target users are NDIS participants with physical, intellectual, or acquired brain injury disabilities in South Australia.
• Positive Behaviour Support Evidence-based therapeutic approach delivered by NDIS-approved behaviour support practitioners to help people with disability reduce behaviours of concern and improve quality of life through functional behaviour assessments, behaviour support planning, and person-centred 1:1 intervention. Target users are NDIS participants exhibiting behaviours of concern that limit engagement with loved ones, support services, and the community.
• Core Supports NDIS support category enabling participants to complete activities of daily living, with participant budgets offering flexibility to choose specific supports within core support funding. Target users are NDIS participants who require assistance with daily living activities.
• Capacity Building Supports NDIS supports that enable participants to build independence and skills, with budgets allocated at a support category level and used to achieve the goals set out in the participant's NDIS plan. Target users are NDIS participants seeking to develop skills and greater autonomy.
• Allied Health and Therapeutic Services Comprehensive therapeutic services including clinical assessment, risk analysis, and therapy programs to support participants' health and wellbeing. Target users are NDIS participants requiring allied health and therapeutic input alongside other disability supports.
• Children's Services Residential care and support services for children and young people, focused on individual needs, skill development, and engagement with school, community and loved ones, including transition support for young people leaving care. Target users are children and young people in residential or out-of-home care in South Australia.

Quantifiable outcome

• Participants develop increased independence in daily living activities
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Department for Child Protection, South AustraliacoreStrategic or Co-development Partner · 1 January 2023CLO is an official sponsor of the South Australian Child Protection Awards, an initiative by the Department for Child Protection, South Australia. This partnership enables CLO to demonstrate its commitment to the child protection sector and highlight the work being done across South Australia to support children, young people, and families.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Sunnyfield: NDIS-registered not-for-profit providing Supported Independent Living, accommodation, and community participation across NSW and other states. Overlaps directly with CLO on the residential care and life-skills development model for people with disability.
• Yooralla: Victorian NDIS-registered disability provider offering Supported Independent Living, therapy, behaviour support and respite. Comparable in its non-profit heritage and full NDIS menu, though concentrated in Victoria rather than South Australia.
• Minda: South Australian disability services organisation delivering Supported Independent Living, accommodation, behaviour support, and employment services to people with intellectual disability. Direct regional competitor and the most locally comparable operator.
• Achieve Australia: Sydney-based NDIS-registered disability provider focused on Supported Independent Living, accommodation, and therapeutic supports for people with disability including intellectual and psychosocial needs. Closely comparable in service mix (SIL, PBS, allied health) and target participant population.
• Melba Support Services: NDIS-registered Victorian provider of SIL, specialist behaviour support, and community participation for people with intellectual disability. Closely comparable in service catalogue, participant cohort, and non-profit orientation.

Broad incumbents

• Northcott: Large national NDIS provider offering accommodation, core supports, therapy, and recreation across multiple states. Comparable in its broad multi-service NDIS portfolio, though it operates at a larger scale than CLO.
• Scope Australia: Major Australian disability non-profit providing accommodation, therapy and Positive Behaviour Support services. Shares CLO's emphasis on PBS and complex support needs, with similar participant profile and NDIS funding model.
• Life Without Barriers: Large national non-profit providing NDIS-funded disability, aged care, and child protection services. Overlaps directly with CLO on Supported Independent Living, Positive Behaviour Support, and Children's residential care, with similar non-profit operating model.
• Aruma (formerly House with No Steps): One of Australia's largest NDIS-registered disability service providers, offering SIL, core supports, and capacity building across multiple states. Comparable because it competes in the same NDIS service categories (SIL, behaviour support, allied health) but at much greater national scale.

Regional players

• Intereach: Regional NDIS provider operating across parts of NSW and Victoria (not South Australia) offering SIL, capacity building, and children's services. Comparable in service mix including the children's services vertical, though operating in a different geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CommunityLivingOptions
• LinkedInlinkedin.com/company/community-living-options-inc-
• Instagraminstagram.com/communitylivingoptions

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Living Options