Hybrid ICT

Name

Hybrid ICT

Legal name

Info Tech Guys Pty Ltd

Website

https://hybridict.com.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

Identity & Access Management (IAM) Managed Services (BPAEADAE), Hybrid Cloud Migration, Modernization & Integration (HDABAMAH), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Managed IT services
• IT support
• Cybersecurity consulting
• Apple device management
• Cloud infrastructure services

Headquarters

HQ city

Subiaco

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Fixed-Fee IT Support Plans: Recurring fixed-fee support plans providing predictable costs for comprehensive IT management and cybersecurity services. Plans are tailored to client needs and include 24/7 support capabilities.
2. Apple Digital Solutions: End-to-end Apple ecosystem management services including deployment, security, integration, and support for Australian businesses.
3. Strategic Cybersecurity Consulting: Consulting services delivering tailored security strategies and practical solutions aligned with client business objectives.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Hybrid ICT delivers outsourced IT support and cybersecurity services to small and medium-sized businesses across Perth and Western Australia. Its core offering comprises end-to-end IT infrastructure management covering servers, networks, cloud services, and software applications, complemented by strategic cybersecurity consulting, 24/7 support, and specialised Apple ecosystem management as an Apple Authorised provider. Services are packaged as fixed-fee support plans tailored to businesses with up to 300 staff.

Product overview

Hybrid ICT operates as a managed IT services provider offering a unified platform of IT support and cybersecurity services, rather than discrete software products. The core offering consists of Managed IT Support Services (comprehensive IT infrastructure management with 24/7 support), Strategic Cybersecurity Consulting (risk assessment and security strategy), and Fixed-Fee Support Plans (predictable-cost packages). The portfolio includes Apple Digital Solutions as an add-on module for Apple ecosystem management, Cloud Solutions for modern cloud infrastructure, and Remote Support for round-the-clock assistance. Industry-specific solutions span Healthcare, Legal, Education, Professional Services, Agriculture, and Manufacturing verticals, each tailored to sector-specific compliance requirements. All services are delivered as managed services rather than self-service software products.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Services

Quantifiable outcome

• 85% lower malware risk vs other platforms (for Apple deployments)
• +2 more outcomes

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Accelerate GroupcoreStrategic or Co-development Partner · 1 July 2026Hybrid ICT has joined forces with Accelerate Group, a company operating for over 20 years. The Hybrid ICT team will form the 'Blue Team' within Accelerate Group, continuing day-to-day client support. This merger provides greater depth across helpdesk and projects, increased resourcing, and access to additional capabilities in Managed Cyber and IT Services. The rebrand to Accelerate Group takes effect from 1 July 2026.
• ApplecoreTechnology or IntegrationHybrid ICT is an Apple Authorised provider offering end-to-end Apple ecosystem management for Australian businesses. Services include Mac deployment and management using Apple Business Manager and MDM solutions, iPhone and iPad management, Apple Security and Compliance, and zero-touch enrolment for enterprise deployments.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Brennan IT: One of Australia's largest managed IT services providers serving SMB and mid-market customers. Directly comparable on fixed-fee managed support, cybersecurity, cloud, and a sales-led GTM targeting Australian businesses — but at materially greater national scale.
• CyberCX: Australia's largest dedicated cybersecurity and managed services firm. Directly comparable on the strategic cybersecurity consulting line and managed services delivery, with overlapping SMB/mid-market segments — though CyberCX serves a much broader national customer base.
• Accelerate Group: 20+ year-old managed cyber and IT services firm set to absorb Hybrid ICT (effective 1 July 2026) as the 'Blue Team'. Closest comparable: same WA base, same managed IT/cyber delivery model, same SMB customer profile, and will be the parent operating entity post-merger.
• The Missing Link: Australian MSP combining managed IT, cybersecurity consulting, and cloud services for SMB and mid-market clients. Directly comparable on service portfolio (IT support + strategic security consulting), recurring revenue model, and multi-vertical SMB positioning.

Broad incumbents

• Fujitsu Australia: Major global IT services firm with Australian managed services, cloud, and security offerings. Overlaps Hybrid ICT's managed IT and cybersecurity consulting for the upper-mid-market and enterprise end of the Western Australian customer base.
• Telstra Enterprise (Technology Services): Australia's largest telco with a managed-IT and cybersecurity services arm. Competes with Hybrid ICT in the SMB/mid-market managed-services segment and bundles connectivity with managed support — a much larger but less specialized incumbent.
• Logicalis Australia: Global IT solutions integrator with a sizeable Australian business covering managed services, cloud, and cybersecurity. Comparable on systems-integration and managed-IT offerings, but typically at enterprise scale and price points well above Hybrid ICT's SMB core.
• Datacom (Australia): Large ANZ IT services and cloud provider with managed services, cybersecurity, and infrastructure management offerings. Overlaps Hybrid ICT's service portfolio at larger customer scale; competes for many of the same Australian enterprise and mid-market opportunities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hybrid-ict
• Xx.com/hybridict
• Facebookfacebook.com/HybridICT

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hybrid ICT