What Leap Consulting does

Leap Consulting is a privately held, Perth-based managed IT services provider founded in 2004 that delivers four integrated disciplines - Managed IT Services, Cybersecurity, Microsoft 365 & Cloud, and Strategic IT Consulting - to small and mid-market businesses across Western Australia. The technology stack is Microsoft-centric, built on Azure infrastructure, Microsoft 365, Teams Calling, and Copilot AI tools, with security practices aligned to ASD Essential Eight, ISO 27000, and NIST frameworks. Proprietary frameworks include the Technology Value Map (a standards-based environment assessment) and the five-stage AI Journey Program, which packages Copilot Readiness Assessment, AI strategy, onboarding, scaling, and ROI measurement as advisory services.

The business model combines fixed-fee recurring managed IT subscriptions with project-based strategic consulting, cybersecurity assessments, and cloud migration engagements, sold primarily through a sales-led motion with phone-based inside sales, consultative selling, and referral pipelines via the Entrepreneurs' Organisation and ConnectWise Evolve peer groups. Customer segments are concentrated in Western Australian SMB and mid-market companies, with named exposure to accounting/professional services, mining and resources, and regulated verticals such as legal, healthcare, finance, and construction; Intergrain (an Australian cereal breeding organisation) is publicly cited as a case study customer.

The firm is founder-led: after 20 years of equal partnership stemming from a 2005 merger, Leigh McDonald acquired sole ownership in June 2025 following co-founder Zaun's departure. The leadership team comprises Leigh McDonald (Managing Director), Amanda McDonald (CFO), Martin Nel (Head of Services), Tom Pragnell (Business Development Manager), and Jane Mountford (Sales Support Team Lead). The company remains privately held with no institutional capital, no parent entity, and no disclosed funding rounds.

Name

Leap Consulting

Legal name

Leap Consulting

Website

https://leapconsulting.com.au

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Leap Consulting is a Perth-based managed IT services provider founded in 2004, delivering fixed-fee managed IT, cybersecurity, Microsoft 365/cloud, and strategic consulting to Western Australian SMB and mid-market businesses.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Business Process & Digital Transformation Consulting (BPAEAAAD)

akta.pro secondary industries

Cloud Consulting & Migration (BPAHAEAE), Data, Analytics & AI Consulting (BPAHAEAF)

Keywords

• Managed IT services
• Cybersecurity consulting
• Microsoft 365 services
• IT infrastructure consulting
• Cloud migration services

Headquarters

HQ city

Subiaco

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Managed IT Services: Fixed-fee monthly managed IT services covering proactive monitoring, helpdesk support, security patching, backup monitoring, vendor management, and regular strategic check-ins. Tailored to client business size, environment, and goals.
2. Strategic IT Consulting: Consulting engagements covering IT strategy and roadmap development, audit of current environments, alignment of technology to business goals, and end-to-end delivery from strategy through implementation.
3. Cybersecurity Services: Security assessments and ongoing protection services including network vulnerability assessment, endpoint security review, security posture review, and compliance alignment to ASD Essential Eight, ISO 27000, and NIST frameworks.
4. Microsoft 365 & Cloud Services: Microsoft 365 migration, setup, configuration, and ongoing management as a Microsoft partner. Covers planning, data collection, analysis, and implementation phases for cloud deployments.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Leap Consulting provides fixed-fee managed IT services to SMB and mid-market businesses in Western Australia, spanning four core disciplines: Managed IT Services, Cybersecurity & Governance, Microsoft 365 & Cloud Services, and Strategic IT Consulting. Service delivery includes proactive monitoring, helpdesk support, security patching, cloud migration and configuration, and IT strategy roadmaps delivered by a single unified team under a Microsoft partner relationship.

Product overview

Leap Consulting is a Perth-based managed IT services provider operating as a single unified service offering across four core disciplines: Managed IT Services, Cybersecurity & Governance, Microsoft 365 & Cloud, and Strategic IT Consulting. These core services are delivered as integrated, all-inclusive packages with fixed-fee pricing. The company also offers an AI Journey Program - a five-stage structured roadmap comprising Getting Started with AI (including Copilot Readiness Assessment), AI Strategy & Planning, AI Onboarding & Implementation, Scaling AI Across Your Team, and AI Optimisation & ROI (including AI Usage Review). All services are built around the core promise of making technology work so people can focus on their work. The portfolio is supported by recognised frameworks including ASD Essential Eight, ISO 27000, and NIST Cybersecurity Framework, with Microsoft partnership enabling Microsoft 365, Azure, and Copilot services.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Day-to-day IT support and proactive management delivered on a fixed-fee basis for SMB and mid-market businesses. Includes helpdesk support with real people, proactive monitoring, security patching, backup monitoring, vendor management, and regular strategic check-ins, delivered as one team with one accountability point.
• Cybersecurity & Governance Services Security services aligned to ASD Essential Eight, ISO 27000, and the NIST Cybersecurity Framework, including Network Vulnerability Assessment, Endpoint Security Review, Security Posture Review, and Backup & Recovery Validation. Designed to protect businesses without creating barriers for users.
• Microsoft 365 & Cloud Services Microsoft 365 migration, setup, configuration, and ongoing management as a Microsoft partner, covering Teams, SharePoint, OneDrive, Azure, and Copilot integration. Delivered through a four-phase process: Planning, Data Collection, Analysis, and Implementation.
• Strategic IT Consulting IT strategy and roadmap development grounded in 20+ years of experience, including strategic process modelling, organisational change management, SharePoint governance, IT risk management, vendor and contract review, and technology roadmap planning. End-to-end delivery from strategy through implementation.
• AI Journey Program Five-stage structured AI adoption program for Western Australian businesses, covering Copilot Readiness Assessment, AI strategy and planning, onboarding and implementation, scaling across teams, and AI optimisation with ROI measurement via AI Usage Review.
• Copilot Readiness Assessment Structured workshop that evaluates AI environment readiness, identifies Shadow AI activity, assesses infrastructure capability, reviews current tools and platforms, and maps recommended first steps for Microsoft Copilot adoption.
• Network Vulnerability Assessment Identifies weaknesses in network infrastructure before attackers can exploit them and delivers a practical, prioritised remediation plan based on security posture analysis.
• Security Posture Review Comprehensive analysis covering people, processes, technology, and policy, assessed against actual risk profile and business goals, aligned to ASD Essential Eight, ISO 27000, and NIST frameworks.
• AI Usage Review Evaluation of AI tool usage and ROI measurement that identifies team sticking points, measures output versus activity metrics, and delivers a clear plan for consistent AI output across the workforce.

Quantifiable outcome

• Professional services firm saved 3-5 hours per week per staff member and reduced back-office costs by 17% within six months using Microsoft 365 Copilot
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability7 records

Feature4 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationLeap is a Microsoft partner offering Microsoft 365 migration, setup, and ongoing management services. They provide cloud infrastructure services using Microsoft Azure and help clients implement Microsoft Copilot and Teams Calling. As a certified Microsoft partner, they help businesses configure and optimize their Microsoft environments.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Logicalis Australia: Logicalis Australia is part of the global Logicalis group, providing managed IT, cloud, and cybersecurity services with strong Microsoft and Cisco partnerships. It is a direct managed services and cloud competitor to Leap at a larger national scale.
• Atturra: Atturra is an ASX-listed Australian IT services and consulting firm offering managed services, cloud, data, and advisory. It is directly comparable as an Australian-headquartered Microsoft-aligned IT services provider serving mid-market and enterprise clients.
• Outcomex: Outcomex is an Australian managed services and IT solutions provider specialising in networking, security, data centre, and cloud. It is directly comparable to Leap as a Microsoft-aligned managed services and cybersecurity provider serving mid-market Australian organisations.
• Datacom: Datacom is a large Australia/NZ-based IT services company offering managed services, cloud, cybersecurity, and consulting across SMB, mid-market, and enterprise segments. It directly overlaps with Leap's core four-discipline portfolio and Microsoft cloud practice, while having a much broader national footprint.
• Brennan IT: Brennan IT is an Australian managed IT services and consulting provider delivering managed services, cloud, and cybersecurity to mid-market and enterprise clients. It is directly comparable to Leap in services mix (managed IT, cybersecurity, cloud) and Microsoft-centric delivery, but operates at significantly larger national scale.
• Versent: Versent is an Australian cloud and managed services consultancy focused on Microsoft Azure, AWS, and enterprise platforms. It directly competes with Leap on Microsoft cloud migration, managed services, and modern workplace engagements, with stronger presence on the east coast.

Emerging players

• Mantel Group: Mantel Group is an Australian technology consultancy and managed services provider covering cloud, data, and cybersecurity. It is comparable to Leap as a Microsoft-aligned Australian IT services firm, but with greater focus on data/analytics and consulting engagements.
• CyberCX: CyberCX is one of Australia's largest dedicated cybersecurity services providers, with national operations spanning assessments, managed security, and compliance. It is comparable to Leap's cybersecurity practice (ASD Essential Eight, ISO 27000, NIST alignment) but operates at much larger scale as a specialist rather than a generalist MSP.

Broad incumbents

• Fujitsu Australia: Fujitsu Australia is a large incumbent IT services and consulting provider offering managed services, cloud, cybersecurity, and digital transformation. It competes with Leap in the broader managed IT and cloud consulting market while serving predominantly larger enterprise and government clients.
• DXC Technology Australia: DXC Technology is a global IT services incumbent with significant Australian operations across managed services, cloud, cybersecurity, and workplace modernisation. It overlaps with Leap's full portfolio as a broad incumbent, but at much larger scale and across enterprise rather than SMB.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/leapconsulting
• LinkedInlinkedin.com/company/leap-consulting_2
• Xx.com/leapconsulting

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Leap Consulting