What Mendmyi does

Mendmyi Ltd. (trading as mendmyi) is a Haverhill, Suffolk-based private limited company (Company Registration 7705267), founded in 2011, that operates a consumer electronics repair and refurbishment business serving both retail walk-in customers and UK-wide institutional clients. The company runs a physical repair workshop and retail storefront at 3 Queen Street, Haverhill, complemented by an e-commerce shop for refurbished devices with free UK delivery, plus a device trade-in/buyback service. Its core technology is a proprietary 42-point inspection and refurbishment process and a four-tier grading system (Certified, Excellent, Good, Poor), executed by in-house technicians handling iPhone, iPad, Apple Watch, MacBook, Samsung Galaxy, Google Pixel, OnePlus, Huawei, and game console hardware, with both genuine-Apple and aftermarket soft OLED screen options.

Mendmyi's revenue model blends professional services (per-ticket device repairs and data recovery on a pay-as-you-go basis, e.g., iPhone screen repairs £99-£289, battery replacement from £86, school iPad screens from £86, game console repairs around £126) with hardware sales of refurbished electronics (e.g., iPhone 11 from £166, iPhone 16 Plus Certified from £546). A separate Sell-Your-Phone stream buys used devices with same-day payout, three-day price lock, and IMEI/ blacklist checks to feed refurb inventory. Distribution combines a regional physical storefront, a national e-commerce channel with free UK delivery, and direct-sales operations for school and business fleet accounts (free nationwide pickup/delivery with dedicated account management). All repaired and refurbished units carry a 12-month warranty that the company markets as four times Apple's own 90-day coverage.

Customer segmentation is vertical-led: individual consumers in Suffolk, Cambridgeshire and Essex (Haverhill, Newmarket, Sudbury, Saffron Walden, Linton, Clare, Cambridge, Bury St Edmunds) are the primary segment, while schools and corporate/business clients form secondary verticals. Beyond hardware, Mendmyi cross-sells website build and hosting services from £99 through an affiliated software studio, mmitech.co.uk, and emphasises reputation signals such as 10,000+ devices serviced and 5-star ratings across Facebook, Google and Trustpilot. The company has no disclosed external funding, no parent, no subsidiaries, and operates as a single UK private entity.

Name

Mendmyi

Legal name

mendmyi Ltd.

Website

https://mendmyi.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Mendmyi Ltd. is a Haverhill, Suffolk-based device repair and refurbished electronics specialist founded in 2011, serving UK individual consumers, schools, and businesses with same-day repairs, a 42-point inspection refurbishment process, trade-in services, and e-commerce device sales under a 12-month warranty.

Ownership category

akta.pro rank

Product category

Consumer Electronics Repair

akta.pro primary industry

Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)

akta.pro secondary industry

Refurbished, Used & Recommerce Smartphones (CRACALAG)

Keywords

• Device repair services
• Refurbished electronics sales
• Phone screen replacement
• IPad fleet repairs
• Consumer electronics trade-in

Headquarters

HQ city

Haverhill

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Device Repairs: Professional repair services for phones, tablets, laptops, game consoles, and smartwatches. Repairs include screen replacements, battery replacements, water damage restoration, and more. Most repairs completed same-day with free diagnostics and 12-month warranty.
2. Refurbished Device Sales: Sale of professionally refurbished consumer electronics including iPhones, Samsung Galaxy, Google Pixel, Apple Watches, iPads, MacBooks, and game consoles. Devices are graded (Certified, Excellent, Good, Poor) and sold through e-commerce with free UK delivery.
3. Phone Trade-In/Sell Service: Purchase of used devices from customers with same-day payout. Services include secure data wiping, IMEI blacklist checking, and 3-day price lock on quotes.
4. School iPad Repairs: Fleet repair management for educational institutions with free nationwide pickup and delivery. Screen repairs starting from £86 per device.
5. B2B Fleet Repairs: Business device repair management with free pickup and delivery, dedicated account manager, and flexible invoicing for companies of all sizes.
6. Data Recovery: Professional data recovery services from any device with a no data, no fee guarantee.
7. Website Building (via mmitech.co.uk): Website build and hosting services offered through their software studio affiliate, starting from £99.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Mendmyi is a Haverhill-based workshop that repairs consumer electronics (iPhones, iPads, Samsung, Google Pixel, OnePlus, Huawei, Apple Watch, laptops, and game consoles) and sells professionally refurbished pre-owned devices through a physical storefront and online shop with UK delivery. The company also offers device trade-in buybacks, data recovery, school iPad fleet repairs, and B2B fleet repair management with nationwide pickup.

Product overview

Mendmyi is a device repair and refurbished electronics business operating as a unified local workshop and online shop. The core offering combines expert repair services for phones, tablets, watches, laptops, and game consoles with a shop of professionally refurbished devices. Additional services include device trade-in (Sell Your Phone), school iPad fleet repairs, data recovery, B2B fleet management, and website hosting via their sister company mmitech.co.uk. All repaired and refurbished devices come with a 12-month warranty and undergo a 42-point inspection process.

Differentiator

Problem solved

Functional benefit

Brands

• mmitech.co.uk: Software studio that built mendmyi.com and provides websites, apps, and automation services for UK businesses.

Products and services

• Device Repairs Expert repair services for phones, tablets, watches, laptops, and game consoles with same-day service, free diagnostics, and 12-month warranty. Offered to walk-in and book-ahead customers.
• Refurbished Electronics Shop Shop of professionally refurbished pre-owned devices including iPhones, iPads, Apple Watches, Samsung Galaxy, Google Pixel, OnePlus, Huawei, game consoles, laptops and Macs, all with 12-month warranty and graded Certified/Excellent/Good/Poor.
• Sell Your Phone (Trade-in) Device trade-in and buyback service offering same-day payout for old phones, with secure data wiping, IMEI blacklist checking, and a 3-day price lock on quotes.
• School iPad Repair Cost-effective fleet repair service for school iPads starting from £86 per screen, with free nationwide pickup and next-day return, offering up to 70% savings versus Apple.
• Data Recovery Professional data recovery service from any device with a no data, no fee guarantee.
• B2B Fleet Repairs Fleet repair management service for businesses with free nationwide pickup and delivery, dedicated account manager, and flexible invoicing for companies of all sizes.
• Website Build & Hosting Mobile-first website design and hosting service offered through affiliated software studio mmitech.co.uk, starting from £99.

Quantifiable outcome

• 12-month warranty on all repairs - 4x longer than Apple's own 90-day coverage
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CeX: UK-based national chain buying, refurbishing, and selling pre-owned consumer electronics including phones, tablets, consoles, and laptops. CeX is the most direct head-to-head competitor for Mendmyi's refurbished device sales and trade-in services, operating at significantly larger scale with physical stores across the UK.
• iSmash: UK phone and tablet repair specialist with multiple physical locations. Direct competitor to Mendmyi's core repair business, especially in walk-in screen and battery replacements, with a similar same-day service proposition.
• Back Market: Online marketplace for refurbished consumer electronics in the UK and Europe. Back Market is a key competitor to Mendmyi's e-commerce refurbished device sales, offering a wider catalogue and stronger consumer brand but with marketplace model vs Mendmyi's in-house refurbishment.
• MusicMagpie: UK-based refurbished electronics and media reseller with strong trade-in and resale operations. Directly comparable to Mendmyi on phone trade-in, refurbishment, and resale, though at significantly larger scale and with public-company transparency.
• Envirofone: UK phone trade-in and recycling service that purchases used devices from consumers. Comparable to Mendmyi's 'Sell Your Phone' trade-in service, with similar same-day payout positioning.
• Timpson Mobile Repair: UK high-street chain offering mobile device repairs within Timpson's broader retail footprint. Comparable to Mendmyi on consumer device repair services, with the advantage of significant existing physical-store infrastructure and brand recognition.
• Reboxed: UK online retailer specialising in refurbished smartphones with sustainability messaging. Direct competitor to Mendmyi's e-commerce refurbished device business, particularly for iPhone and Samsung devices.

Broad incumbents

• Amazon Renewed: Amazon's marketplace for refurbished and pre-owned consumer electronics. A broad incumbent competing with Mendmyi's e-commerce refurbished device sales through vastly greater reach, Prime delivery, and consumer trust in the Amazon brand.
• Currys: UK's largest consumer electronics retailer offering new device sales, trade-in, and repair services. While not a refurb specialist, Currys competes with Mendmyi on phone trade-in, repair services, and as a destination for consumers considering device replacement vs repair.
• Apple Authorized Service Providers: Apple's official authorised repair network offers warranty and out-of-warranty repairs using genuine parts. Competes with Mendmyi on consumer trust for Apple device repairs, though typically at higher price points and with Apple's 90-day warranty vs Mendmyi's 12-month coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mendmyi
• Facebookfacebook.com/mendmyi
• LinkedInlinkedin.com/company/mendmyi-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mendmyi