What JakLingko does

PT JakLingko Indonesia is a DKI Jakarta-owned (BUMD) joint venture founded in 2020 and headquartered in the Dukuh Atas Transit Hub, Jakarta Pusat. It is jointly owned by four state-owned transport entities: PT MRT Jakarta (Perseroda), PT Jakarta Propertindo (Perseroda), PT TransJakarta, and PT Moda Integrasi Transportasi Jabodetabek (MITJ). The company operates the integrated multi-modal public transport payment and ticketing platform for the Greater Jakarta (Jabodetabek) region under the government mandate of Keputusan Gubernur No. 733/2022.

JakLingko's core offering consists of a mobile application (available on Google Play and Apple App Store) and an electronic ticketing infrastructure that unifies journey planning, ticket purchasing, and payment across MRT Jakarta, LRT Jakarta, TransJakarta, KAI Commuter, and Grab ride-hailing. The underlying technology combines a Central Clearing House System (CCHS) for real-time transaction reconciliation, Mobility-as-a-Service (MaaS) for unified trip planning, and Account-Based Ticketing (ABT) for QR-code-based cardless payments. The integrated tariff caps multi-modal journeys across MRT, LRT, and TransJakarta at Rp 10,000 within 180 minutes, with automatic cashback when single-mode fares would exceed this cap. The platform also supports KYC-verified free travel for 15 DKI Jakarta concession groups, and extends into utility payments (BPJS Kesehatan, electricity, mobile credit) via its BaBe feature.

Revenue is generated primarily through transaction fees on integrated ticketing, ABT QR-based payments funded via QRIS, OVO, and Fello e-wallets, the BaBe payment services, and an emerging TOD Platform as a Service that delivers IoT, data analytics, and visitor-management solutions to transit-oriented developments (formalized via the February 2025 MoU with PT Integrasi Transit Jakarta). JakLingko integrates five bank-issued electronic money cards (Flazz, e-Money, Brizzi, Tapcash, JakCard) and serves both consumer commuters and B2B stakeholders such as property developers and government bodies. End-user metrics are strong, with 400,000+ downloads by February 2023, an average of 362,551 daily transactions as of October 2022, and 247.6% growth in integration tariff usage between January and October 2024.

Name

JakLingko

Legal name

PT JakLingko Indonesia

Website

https://jaklingkoindonesia.co.id

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Public Transport Integration Platform / Mobility-as-a-Service

NAICS

Mixed Mode Transit Systems (485111), Bus and Other Motor Vehicle Transit Systems (485113)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)

akta.pro primary industry

Integrated Ticketing & Fare Management (Capping, Passes, Validators) (THADALAC)

akta.pro secondary industries

Fare Capping, Best-Fare & Account Reconciliation (THAIAMAH), Mobile Ticketing & Digital Pass Apps (THAIAMAB), Ground Transportation Booking Platforms (Rail/Bus/Ferry) (BPAMAIAD)

Keywords

• Integrated transport payments
• Mobility-as-a-service platform
• Multi-modal ticketing
• Account-based transit ticketing
• Transit fare integration

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Multi-modal Transport Ticketing: JakLingko processes ticket payments across multiple public transport modes (MRT Jakarta, LRT Jakarta, TransJakarta, KAI Commuter, and Grab) through its app and integrated card system. Revenue is derived from transaction processing fees and the spread between collected fares and the integrated tariff cap, with automatic cashback mechanisms for overpaid journeys.
2. Account-Based Ticketing (ABT) Services: Account-based QR ticket system allowing users to store balance digitally in their JakLingko account, enabling cardless travel. Users top up e-wallets (OVO, Fello) via QRIS to fund ABT transactions.
3. BaBe Non-Transport Payments: JakLingko's BaBe feature enables additional utility and lifestyle payments (BPJS Kesehatan, electricity bills, electricity tokens, mobile phone credit/top-up) within the same app, expanding revenue streams beyond transport ticketing.
4. TOD Platform as a Service: JakLingko provides a TOD Platform as a Service to support transit-oriented development areas, integrating infrastructure, IoT, applications, and data analytics for property design, estate management, commercial operations, and visitor management.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

JakLingko operates an integrated multi-modal public transport payment and ticketing platform that allows Jakarta commuters to plan journeys, purchase tickets, and pay for trips across MRT Jakarta, LRT Jakarta, TransJakarta, KAI Commuter, and Grab ride-hailing through a single mobile application and shared electronic-card infrastructure. The platform implements a government-mandated Rp10,000 maximum integrated fare for multi-modal trips within a 180-minute window and provides QR-based Account-Based Ticketing, centralized transaction clearing, and an emerging TOD Platform as a Service for smart-city infrastructure.

Product overview

JakLingko is a public transport integration system developed by PT JakLingko Indonesia (a joint venture of BUMD DKI Jakarta) that connects multiple transport modes through unified route, tariff, and payment systems. The core offering consists of the JakLingko Application (mobile app for journey planning, ticket purchasing, and QR-based payments) and JakLingko Transportation Card (physical electronic money card for tap payments), supported by Central Clearing House System for transaction reconciliation, Mobility as a Service (MaaS) for integrated journey planning, and Account-Based Ticketing (ABT) for QR-based contactless payments. Key features include Tariff Integration (maximum Rp 10,000 for multi-mode travel), Journey Planner (combining public transport with Grab ride-hailing), BaBe payment services, and cashback systems. The company also offers TOD Platform as a Service for transit-oriented development areas.

Differentiator

Problem solved

Functional benefit

Products and services

• JakLingko Mobile Application Free mobile application (iOS/Android) that integrates KRL, TransJakarta, MRT Jakarta, LRT Jakarta (and KCJB ticket access) for journey planning, ticket purchasing, QR-based Account-Based Ticketing, Journey Planner with bundled Grab rides, BaBe utility payments (BPJS, electricity, mobile credit), and tariff integration for Greater Jakarta commuters.
• JakLingko Transportation Card (Multi-Trip Card / KMT) and Bank Electronic Money Integration Physical electronic-money card (and integrated activation of existing bank-issued cards — Flazz/BCA, e-Money/Mandiri, Brizzi/BRI, Tapcash/BNI, JakCard/Bank DKI) that enables tap-in/tap-out payments and integrated fare application across MRT Jakarta, LRT Jakarta, and TransJakarta BRT after activation at BCT terminals.
• TOD Platform as a Service Managed technology platform serving TOD operators, property developers, and transit authorities by integrating infrastructure, IoT, applications, and data analytics to support crowd control, mobility analytics, visitor management, and smart-facility operations in transit-oriented development areas.

Quantifiable outcome

• Up to 40% cost savings on multi-modal journeys compared to paying separate single-mode fares
• +5 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature6 records

Partnerships

21 partnerships are on record, tiered major, minor and core.

• PT Integrasi Transit Jakarta (ITJ)majorStrategic or Co-development Partner · 27 February 2025PT ITJ and PT JakLingko Indonesia signed a strategic MoU on February 27, 2025 to develop Transit Oriented Development (TOD) digitalization. The partnership covers integrated platform development based on technology, property design and build, estate management, commercial operations, and visitor management solutions.
• Jakarta Smart City (JSC)minorStrategic or Co-development Partner · 28 November 2024Jakarta Smart City participated as a stakeholder in the 'Pejuang Hijau' sustainability event, discussing digitalization and its role in supporting sustainable urban transport through CRM and JAKI application integration.
• Life Cycle Indonesia (LCI)minorStrategic or Co-development Partner · 28 November 2024LCI served as a sustainability consultant at the Pejuang Hijau event, providing CO2e reduction calculations to demonstrate the environmental impact of multi-modal public transport use.
• Bike to Work IndonesiaminorStrategic or Co-development Partner · 28 November 2024Bike to Work Indonesia participated in the Pejuang Hijau sustainability session, promoting cycling as a first-mile/last-mile solution for public transport users.
• PT Kereta Cepat Indonesia China (KCIC)majorTechnology or Integration · 1 February 2023JakLingko signed an MoU with KCIC on February 1, 2023 to serve as a ticket payment partner for the Jakarta-Bandung High-Speed Rail (KCJB), extending JakLingko's payment integration to this strategic national infrastructure project.
• MRT Jakarta (Perseroda)coreStrategic or Co-development PartnerMRT Jakarta is one of four co-founding entities of PT JakLingko Indonesia as a joint venture BUMD. MRT Jakarta is integrated into JakLingko's payment and ticketing ecosystem, enabling seamless transfers and the integrated tariff scheme across all transport modes.
• TransJakartacoreStrategic or Co-development PartnerTransJakarta is one of the four co-founding entities of PT JakLingko Indonesia. As Jakarta's main BRT operator, TransJakarta is integrated into the unified payment and ticketing system, enabling tap-in/tap-out with the integrated tariff.
• LRT JakartacoreStrategic or Co-development PartnerLRT Jakarta is one of the four co-founding entities of PT JakLingko Indonesia. LRT Jakarta is fully integrated into the multi-modal payment and ticketing platform with the integrated tariff.
• PT Moda Integrasi Transportasi Jabodetabek (MITJ)coreStrategic or Co-development PartnerMITJ (a joint venture between KAI and PT MRT Jakarta) is one of the four co-founding entities of PT JakLingko Indonesia. MITJ contributes to the integration of KAI Commuter services into the JakLingko ecosystem.
• KAI Commuter Indonesia (KCI)coreTechnology or IntegrationKAI Commuter tickets can be purchased through the JakLingko app and QR codes from the app can be used for KCI travel. KCI is currently not included in the tariff integration scheme but is accessible through the app.
• Grab IndonesiamajorTechnology or IntegrationGrab ride-hailing is integrated into JakLingko's Journey Planner as a first-mile/last-mile feeder service. Users can purchase Grab rides through the JakLingko app alongside their public transport tickets for seamless door-to-door journeys.
• ThalesmajorTechnology or IntegrationThales is a strategic technology partner supporting JakLingko's ticketing system performance. Thales was also named a finalist in the 'Ticketing Enabler of The Year' category at the Transport Ticketing Global Awards 2023.
• PT Jakarta Propertindo (Perseroda)coreStrategic or Co-development PartnerPT Jakarta Propertindo (Jakpro) is one of the four co-founding entities of PT JakLingko Indonesia, contributing to the real estate and infrastructure integration aspects of Jakarta's transport ecosystem.
• Bank BCA (Flazz)majorTechnology or IntegrationFlazz cards issued by Bank BCA are among the electronic money cards that can be activated at BCT terminals for use with the JakLingko integration tariff system across all integrated transport modes.
• Bank Mandiri (e-Money)majorTechnology or Integratione-Money cards from Bank Mandiri are supported by the JakLingko system. Users can activate their e-Money cards at BCT terminals to access integrated fares.
• Bank BRI (Brizzi)majorTechnology or IntegrationBrizzi cards from Bank BRI are among the electronic money cards supported by JakLingko's integration system after activation at BCT terminals.
• Bank DKI Jakarta (JakCard)majorTechnology or IntegrationBank DKI's JakCard is supported by the JakLingko system and can be used for integrated fares upon activation.
• Bank BNI (Tapcash)majorTechnology or IntegrationTapcash cards from Bank BNI are supported by the JakLingko system for integrated transport fares after BCT activation.
• OVOmajorTechnology or IntegrationOVO is available as an e-wallet payment method within the JakLingko app for purchasing tickets and topping up balances.
• Fello (FELLO)majorTechnology or IntegrationFello is an e-wallet partner available in the JakLingko app. Cashback from overpaid integrated fares is processed through the Fello digital wallet. Fello serves as the primary e-wallet for cash-out and fund transfer operations.
• Bank IndonesiaminorStrategic or Co-development PartnerBank Indonesia Kpw DKI Jakarta participated as a stakeholder in JakLingko's sustainability event, supporting the digitalization of transport payment systems.

Scale indicators9 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Transit (transitapp.com): Canadian MaaS app offering multi-modal trip planning and integrated payments across public transit, bike-share, and ride-hailing in North American and global cities — closely aligned with JakLingko's MaaS/Tarif Integrasi mandate.
• Moovit: Israeli-founded (now Intel-owned) urban mobility app providing multi-modal journey planning, real-time transit data, and integrated payments across thousands of cities globally — directly comparable to JakLingko's MaaS + ticketing focus.
• Citymapper: London-based urban mobility super-app providing real-time multi-modal journey planning and integrated ticketing across buses, rail, metro, and ride-hailing — directly competitive with JakLingko's MaaS positioning in dense metropolitan networks.
• MaaS Global (Whim): Finnish pioneer behind the Whim subscription MaaS app, integrating public transport, taxis, ride-hailing, and bike-share under one payment identity — operates in Helsinki and other cities, conceptually identical to JakLingko's multi-modal integrated fare vision.
• PT KAI (KAI Access app): KAI Commuter's official ticketing app for Indonesia's largest commuter rail network; JakLingko currently relies on KAI for ticket purchases through its app, positioning KAI Access as both partner and potential competing channel for the same commuter wallet.

Broad incumbents

• OMNY (MTA): MTA's tap-and-go contactless fare payment system for New York City's buses and subways — a large-scale, transit-authority-owned account-based ticketing benchmark comparable in function (though different in geography) to JakLingko's ABT and Tariff Integrasi.
• Grab Holdings: Existing integration partner that is also the dominant Southeast Asian super-app for ride-hailing, payments, and food delivery. As a broader incumbent with deeper consumer wallet penetration, Grab is JakLingko's most commercially overlapping competitor.

Regional players

• MyRapid (Klang Valley, Prasarana): Malaysian integrated transit payment and journey platform covering rail, BRT, and bus in Greater Kuala Lumpur — comparable Southeast Asian MaaS/transit-ticketing initiative that JakLingko could partner with or compete against for cross-border MaaS interoperability.
• T-money (Seoul Metropolitan Government): South Korea's flagship transit smart-card and integrated fare system covering bus, subway, and taxi in the Seoul metropolitan area — a precedent-setting Asian multi-modal government ticketing platform analogous to JakLingko's integrated fare architecture.
• SimplyGo (Singapore LTA): Singapore Land Transport Authority's account-based ticketing platform enabling seamless multi-modal public transport payments across bus, rail, and selected services — a Southeast Asian peer operating an analogous government-backed ABT model to JakLingko's.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/JaklingkoApps
• YouTubeyoutube.com/channel/UCmeRz6JU6M4aIcvimVPtSGA
• LinkedInlinkedin.com/company/jaklingko-indonesia
• Instagraminstagram.com/aplikasi.jaklingko
• TikToktiktok.com/@aplikasi.jaklingko
• Facebookfacebook.com/jaklingkoindonesia

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JakLingko