What Northwest Data Recovery does

Northwest Data Recovery, LLC is a privately held, Boise, Idaho-based data recovery services firm founded in 2004 by Wayne Josleyn following a personal data loss experience within his family. The company restores data from failed or damaged storage media for individual consumers, SMBs, enterprises, and government agencies, with named customers spanning Micron, HP, Clearwater Analytics, Boise State University, and Idaho state agencies (Governor's Office, Idaho Transportation Department).

The company's core technology stack centers on a Class 100 (ISO-certified) cleanroom laboratory enabling invasive hard drive repairs, paired with proprietary software for sector-to-sector disk imaging, RAID array reconstruction across all major RAID levels (including RAID 5, 6, 10, 50, Z), and recovery from NAND flash devices (SSDs, M.2, NVMe, SD cards, mobile phones). This in-house capability positions the firm as Idaho's only full-service data recovery lab, eliminating third-party outsourcing for complex cases. The firm claims a 96% success rate across supported device types and failure modes, grounded in 20+ years of combined technical experience.

The business model is professional services revenue on a per-case quote basis, with a "no recovery, no fee" guarantee (some restrictions apply) and emergency 24/7 availability for time-sensitive engagements. Go-to-market is direct: inbound phone calls (208-888-3991) and email ([email protected]), supported by SEO-optimized website content and an educational blog. The firm operates on a regional basis (Idaho and broader Northwest) with cross-border service extended through a partnership with Capital Data Recovery in Ottawa, Canada. The company is bootstrapped, employs 1-10 people, and shows no disclosed external funding, M&A activity, or institutional ownership.

Name

Northwest Data Recovery

Legal name

Northwest Data Recovery, LLC

Website

https://n-wdr.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Northwest Data Recovery is a privately held Boise, Idaho-based data recovery firm that restores data from failed hard drives, SSDs, flash media, and RAID/NAS arrays for consumers, SMBs, enterprises, and government agencies, operating an in-house Class 100 cleanroom lab and extending service to North America via an Ottawa partnership.

Ownership category

akta.pro rank

Product category

Data Recovery Services

NAICS

Business Support Services (5614)

SIC

Services-Miscellaneous Repair Services (7600), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Backup Operations (On-Prem & Hybrid) (BPAEALAC)

Keywords

• Data recovery services
• RAID data recovery
• Hard drive recovery
• Flash memory recovery
• Storage device recovery

Headquarters

HQ city

Meridian

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Data Recovery Services: Professional data recovery services for various storage media including hard drives, SSDs, flash memory, RAID arrays, NAS systems, and mobile devices. Customers pay per recovery job based on complexity and device type. Firm quotes provided before work begins with no recovery, no fee guarantee.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Northwest Data Recovery provides professional data recovery services for hard drives, SSDs, NAND flash memory devices (thumb drives, SD cards, mobile phones), RAID arrays, NAS systems, and servers from a full-service laboratory in Boise, Idaho. The lab includes a Class 100 cleanroom for invasive hard drive repairs and parts replacement, with sector-to-sector disk imaging, logical recovery software, and RAID reconstruction tools. Services are sold per recovery job on a quote-based basis with a "no recovery, no fee" guarantee and emergency 24/7 availability.

Product overview

Northwest Data Recovery is a data recovery service provider offering specialized recovery solutions for various storage media. The company operates a full-service laboratory with a Class 100 cleanroom in Boise, Idaho. Their core offerings include Hard Drive Data Recovery for hard drives and SSDs, Flash Memory Recovery for NAND devices, and RAID Recovery Services for enterprise storage arrays. Founded in 2004, they claim a 96% success rate and serve clients across the United States with support from their partnership with Capital Data Recovery in Ottawa, Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• Hard Drive Data Recovery Professional data recovery service for hard drives and solid-state drives experiencing logical or physical failures. Includes evaluation, file system repair, low-level sector scanning, and cleanroom procedures for invasive recovery when needed. For individuals and businesses experiencing hard drive or SSD failure.
• Flash Memory Recovery Data recovery service for NAND-based flash memory devices including SSDs, thumb drives, SD cards, and mobile phones. Covers various form factors such as mSATA, M.2, NVMe, and CF cards. For consumers and businesses with failed flash-based storage devices.
• RAID Recovery Services Enterprise-grade RAID data recovery supporting all configurations including RAID 0, 1, 1E, 3, 4, 5, 6, 0+1, 10, 50, 51, 5E, 5EE, 7, and RAID Z. Handles controller failures, multiple drive failures, lost array configurations, and accidental reformatting. Produces safe sector-to-sector dumps of complete volumes and processes RAID arrays as collections of disk image files, requiring only active members (no controllers, cables, or enclosures). For businesses and enterprises with failed RAID arrays, SAN, NAS, and parity-distributed volumes.

Quantifiable outcome

• 96% success rate for data recovery across all supported device types

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Capital Data RecoverycoreStrategic or Co-development PartnerNorthwest Data Recovery works closely with Capital Data Recovery in Ottawa, Canada through a trusted professional partnership. By coordinating lab resources, tools, and decades of combined experience, they help clients receive faster, reliable service closer to home. The partnership extends geographic service reach across North America, particularly benefiting customers near the Canadian border.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Datarecovery.com (Kroll Ontrack heritage): US data recovery services provider covering HDD, SSD, RAID, server, and enterprise tape recovery with cleanroom facilities. Direct overlap on enterprise RAID and server recovery service lines.
• SalvageData Recovery: US data recovery company handling HDD, SSD, RAID/NAS, server, and mobile recoveries for consumer and enterprise customers. Directly comparable in service lines and no-data-no-charge pricing model.
• ACE Data Recovery: US data recovery firm offering HDD, SSD, RAID/NAS, server, and SAN recovery with Class 100 cleanroom engineering. Closely comparable facility profile and RAID/enterprise focus to NWDR.
• SecureData Recovery Services: Multi-location US data recovery operator covering RAID/NAS, enterprise storage, SSD, and mobile with 24/7 emergency service. Comparable in service breadth and enterprise orientation, but operates at materially greater geographic scale than NWDR.
• Gillware Data Recovery: US data recovery provider offering HDD, SSD, RAID, flash, and mobile recovery with Class 10/100 cleanroom capabilities and a no-recovery, no-fee policy similar to NWDR. Directly comparable on service taxonomy, pricing posture, and customer segments.
• DriveSavers: Long-standing US data recovery specialist covering HDDs, SSDs, RAID, mobile, and enterprise storage with in-house cleanroom facilities. Closest national analogue to NWDR in service scope, customer mix (enterprise, government, consumer), and cleanroom-based delivery model.

Broad incumbents

• Stellar Data Recovery: Primarily a data recovery software vendor with associated service offerings across consumer and enterprise segments. Comparable customer problem space, but delivers primarily through software/self-service rather than a full-service lab model.
• Ontrack Data Recovery: Global data recovery and data management arm of KLDiscovery, offering recovery, eDiscovery, and managed services to enterprise and legal markets. Overlaps directly with NWDR on RAID/enterprise recovery but extends well beyond into adjacent services.

Regional players

• CBL Data Recovery: North American data recovery provider with cleanroom facilities, focused on HDD, SSD, RAID, and flash recovery for business and consumer clients. Comparable service mix; primary geographic presence is more Canada-centric.

Emerging players

• 3000 Data Recovery: Smaller US data recovery service targeting HDD, SSD, and flash media recovery for SMB and consumer segments. Comparable service scope but narrower RAID/enterprise capability than NWDR.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/northwestdatarecovery
• LinkedInlinkedin.com/company/northwest-data-recovery

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northwest Data Recovery