Caldeira & Costa

What Caldeira & Costa does

Caldeira & Costa is a privately held Portuguese company founded on October 28, 1969, headquartered in Funchal, Madeira. It operates as an authorized Canon dealer and service provider, distributing and supporting a comprehensive portfolio of Canon Business Imaging Group products spanning multifunction printers, production presses (imagePRESS series), large-format UVgel and inkjet printers, document scanners, and original consumables. The company complements hardware sales with software platforms including uniFLOW for print management and Therefore for enterprise content management/workflow automation.

The business model is a hybrid of hardware sales (40% of revenue) and recurring services (60% of revenue), the latter encompassing managed print services, document management/digital transformation, and an all-inclusive turnkey renting model with fixed monthly payments covering equipment, consumables, maintenance, and technical support. Distribution is direct, primarily through the Funchal headquarters, with a dedicated customer-focused team of 15 employees (including six certified Canon technicians and a fleet of six service vehicles) serving approximately 3,300 clients across small to large businesses, the hotel sector, and public sector entities (30% of contracts). The company has begun exploring expansion into mainland Portugal and in October 2024 inaugurated a new 1,400 m2 purpose-built headquarters financed with company capital, reflecting 55 years of organic, self-funded growth with no disclosed external investors.

Name

Caldeira & Costa

Legal name

Caldeira & Costa

Website

https://caldeiracosta.com

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

11–50 employees

Short description

Caldeira & Costa is a Funchal, Madeira-based authorized Canon dealer (founded 1969) supplying printers, scanners, consumables, and managed print/document management services to ~3,300 business and public-sector clients across Portugal.

Ownership category

akta.pro rank

Headquarters

HQ city

Funchal

HQ country

Portugal

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Services and Document Management: 60% of revenue comes from services, primarily document management and print control software
2. Hardware Sales: 40% of revenue from equipment sales including printers, multifunctionals, and scanners
3. Renting/Leasing: Rental service providing access to latest technology solutions with all-inclusive monthly payments covering equipment, consumables, maintenance and support

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Caldeira & Costa is a Canon-authorized dealer and service provider based in Funchal, Madeira, Portugal, supplying Canon printing, scanning and document management solutions to business customers. The company sells multifunction A4/A3 printers, production presses, large-format UVgel printers, scanners and original consumables, and complements this hardware portfolio with software such as uniFLOW, Therefore and Fiery plus managed print services, document management/digitisation, technical support and turnkey equipment rental.

Product overview

Caldeira & Costa is a Canon-authorized dealer and service provider offering a comprehensive portfolio of printing, scanning, and document management solutions. The portfolio spans hardware (multifunction A4/A3 printers, production presses, large format UVgel and inkjet printers, document scanners) and software (uniFLOW for print management, Therefore for ECM/workflow automation, and Fiery for production RIP). Services include managed print services (MPDS), document management/digital transformation, technical support with six field technicians, and equipment renting. The company operates on Madeira Island, Portugal, serving approximately 3,300 regional clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Multifunction Printers (A4/A3) A4/A3 color and monochrome multifunction devices combining printing, copying and scanning, including imageFORCE C5100, imageFORCE C7165, imageFORCE C3150, imageFORCE C611 and imageFORCE C1333/1440 series for business customers.
• Production Printers High-volume digital production presses for print service providers and corporate reprographic departments, including imagePRESS V900/V800/V700, imagePRESS V1000, imagePRESS C910/C810/C710, imagePRESS C270/C265 and imagePRESS C165/C170 series supporting media weights from 52 to 500 g/m² and banner lengths up to 1.3 m.
• Large Format Printers

Quantifiable outcome

• 100% customer satisfaction rate confirmed by 2026 survey
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

One partnership is on record.

• CanoncoreTechnology or IntegrationPrimary technology partner and authorized dealer for Canon Business Imaging Group products. Certified and authorized to commercialize, install and provide technical assistance for all Canon products including printers, multifunctionals, production equipment, and scanners. One of Canon's oldest and best partners in Portugal.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Ricoh: Major manufacturer of multifunction printers and document management solutions with managed print services. Competes directly with Canon in Caldeira & Costa's product categories and offers comparable workflow automation and ECM capabilities.
• Konica Minolta: Manufacturer of office printing equipment and managed print/document services provider. Directly competes with Canon in multifunction printers and offers comparable document management and workflow automation solutions.
• Sharp: Manufacturer of multifunction printers and document solutions with managed services offerings. Competes with Canon in office printing and document management spaces relevant to Caldeira & Costa's customer base.
• Brother Industries: Manufacturer of printers, multifunction devices, scanners, and label printers with growing managed services. Competes with Canon across multiple product categories relevant to Caldeira & Costa, including document scanners and multifunction printers.
• Xerox: Global manufacturer of printing/imaging equipment and managed document services provider. Overlaps directly with Caldeira & Costa's hardware portfolio (production printers, multifunctionals) and managed print services, serving similar enterprise and SMB customers.
• Kyocera: Manufacturer of printing and document solutions with managed print services. Competes with Canon in multifunction printers and offers comparable document management capabilities for enterprise and SMB customers.
• Epson: Manufacturer of printers including large-format, inkjet, and production systems. Competes with Canon in production printing and large-format segments where Caldeira & Costa serves graphics and print service providers.
• Lexmark: Manufacturer of printing and imaging solutions with managed print services. Overlaps with Caldeira & Costa's portfolio in enterprise and SMB printing, with analogous document workflow offerings.
• HP: Largest manufacturer of printers and multifunction devices with managed print services. Competes with Canon across most product categories Caldeira & Costa sells, including A4/A3 multifunctionals, large-format, and document management.
• Toshiba Tec: Manufacturer of multifunction printers and document management solutions with managed services. Competes with Canon in office printing and offers similar managed print services to enterprise and SMB customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caldeira & Costa