Ricoh Asia Pacific

Name

Ricoh Asia Pacific

Legal name

Ricoh Asia Pacific Pte Ltd.

Website

https://ricoh-ap.com

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Office Printing and Digital Workplace Equipment

NAICS

Printing (32311), Commercial Printing (except Screen and Books) (323111), Computer and Electronic Product Manufacturing (334)

SIC

Computer & Office Equipment (3570), Printing Trades Machinery & Equipment (3555), Commercial Printing (2750), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Production & High-Volume Printing Systems (HDACAEAJ)

akta.pro secondary industries

Workflow & Case Management (Human-Centric BPM) (HDAEAHAA), POD Platform Software & Workflow Automation (Order Routing, Prepress, MIS) (MPAJANAL)

Keywords

• Office printing
• Managed print services
• Production printing
• Document management
• Digital workplace

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Office Printing Hardware: Sale of multifunction printers (MFPs), laser printers, and photocopiers for office environments. Products range from A4 to A3 devices, both color and black-and-white.
2. Commercial and Industrial Printing: High-speed inkjet presses, cut sheet production printers, CAD wide format printers for commercial printing operations and industrial applications.
3. Managed Print Services: Full-service print infrastructure optimization including device management, supply replenishment, and maintenance support.
4. Cloud and IT Infrastructure Services: Modern workplace solutions, cloud computing, network services, and managed IT services for hybrid work environments.
5. Software Solutions: Document workflow management (DocuWare), device management, cost management, mobile print, and production printing software solutions.
6. Workflow and Process Automation: Robotic Process Automation (RED), process discovery and mapping, digital forms, e-signatures, and content collaboration solutions.
7. Cybersecurity Services: Assessment services, modern workplace security, and network security for protecting digital workplaces.
8. Professional Services: Advisory, design, implementation, and ongoing support services for digital transformation projects.
9. Workplace Solutions: Interactive whiteboards, workspace management solutions including desk management, room management, digital signage, and visitor management.
10. 360-degree Image Data Services: RICOH360 platform for capturing and utilizing 360-degree spatial data for workplace digitalization, construction, and other applications.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Ricoh Asia Pacific is the Singapore-based regional headquarters for Ricoh Co., Ltd., delivering digital workplace solutions across Asia Pacific. It manufactures and supplies office printing hardware (multifunction printers, laser printers), commercial and industrial production printing systems (high-speed inkjet presses, cut-sheet production printers), document management and workflow software (DocuWare, RICOH CloudStream, RED RPA), managed print services, cybersecurity services, hybrid workplace platforms (RICOH Spaces), interactive whiteboards, and 360-degree imaging solutions (RICOH THETA).

Product overview

Ricoh Asia Pacific offers a comprehensive digital workplace ecosystem comprising office printing (IM C Series colour and IM Series black and white multifunction printers, laser printers), commercial and industrial printing (RICOH Pro C9500, Pro C7500, Pro VC80000 high-speed inkjet web presses, Pro Z75 B2 sheetfed inkjet), software solutions (RICOH CloudStream cloud print management, DocuWare document workflow, RICOH RED robotic process automation, Nintex-powered process discovery), workplace solutions (interactive whiteboards, RICOH Spaces hybrid workplace platform), and services (managed print services, cybersecurity, workflow automation). The portfolio spans 135+ products across office printing (67 devices including 23 colour MFPs, 29 B&W MFPs, 6 colour printers, 9 B&W printers), software solutions (21 products across cloud, device management, document workflow, cost management, mobile print), workplace solutions (6 interactive whiteboards), and commercial/industrial printing (41 products including 4 CAD wide format, 11 cut sheet, 5 high-speed inkjet, 1 finisher, 20 production printing software). Key acquisitions include DocuWare (document management), Axon Ivy AG (process automation), and ColorGATE (production software). The company integrates with Microsoft Teams Rooms, Nintex, DocuWare, EFI Fiery, Tungsten, Kodak, and Cisco Meraki.

Differentiator

Problem solved

Functional benefit

Brands

• RICOH THETA: 360-degree spherical camera product line including THETA V, THETA X, and THETA Z1 51GB models
• RICOH Pro Series
• RICOH IM Series
• RICOH Always Current Technology
• DocuWare
• RICOH Spaces
• RED (Robotic Process Automation)
• RICOH TotalFlow
• PENTAX
• RICOH CloudStream
• RICOH 360

Quantifiable outcome

• 80% of executives think automation can be applied to any business decision (Gartner 2022)
• +2 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability12 records

Feature10 records

Partnerships

20 partnerships are on record, tiered minor and core.

• Global Vision Multimedia (GVM)minorStrategic or Co-development Partner · 3 February 2026Strategic Partnership Negotiation launch in the Asia-Pacific region for workplace services expansion.
• MicrosoftcoreStrategic or Co-development Partner · 18 August 2025Collaboration to empower a future-ready workforce through AI. Integration with Microsoft Modern Workplace, Microsoft Teams Rooms, and Microsoft business applications. Ricoh recognized in Gartner's first Magic Quadrant for Document Management.
• ButlrminorStrategic or Co-development Partner · 29 January 2025Capital and business alliance through the RICOH Innovation Fund for workplace analytics and people counting technology.
• LGcoreStrategic or Co-development Partner · 19 September 2024Global partnership to enhance Workplace Experience Solutions combining Ricoh's workplace management with LG's display technology.
• SiemenscoreStrategic or Co-development Partner · 31 October 2023Collaboration to realize the industrial aluminum Binder Jetting process for mass production in additive manufacturing.
• LinkedInminorGTM or Marketing Partner · 16 October 2023Partnership announced to support Sales & Marketing Digital Transformation across Asia Pacific markets.
• PFU LimitedcoreTechnology or Integration · 1 September 2022Completion of acquisition of PFU Limited (scanner business) to strengthen document imaging capabilities. PFU scanners rebranded under Ricoh brand in April 2023.
• BrusinminorChannel Partner/ Reseller/ Distributor · 17 August 2022Strategic partnership with Brusin to unlock new opportunities for businesses in Brunei.
• MinoshaminorChannel Partner/ Reseller/ Distributor · 24 March 2022Strategic partnership to expand Ricoh's Office Equipment and Digital Services business in India.
• Axon Ivy AGcoreTechnology or Integration · 1 February 2022Acquisition to expand Digital Process Automation capabilities with Axon Ivy's workflow and process automation platform.
• KopernikminorStrategic or Co-development Partner · 21 April 2021Collaboration to expand 360-degree video focusing on social issues through collaboration with UN Volunteers in the field.
• WeP Solutions LtdminorChannel Partner/ Reseller/ Distributor · 6 November 2019Appointed as authorized distributor in India to expand market coverage.
• DocuWarecoreTechnology or Integration · 2 July 2019Acquisition to strengthen digital workplace capabilities. DocuWare provides document management and workflow automation solutions.
• Elixirgen ScientificminorStrategic or Co-development Partner · 19 June 2019Strategic Business Partnership focused on drug discovery services using mRNA technology.
• BabboboxminorStrategic or Co-development Partner · 15 May 2019Strategic partnership to drive Digital Transformation in Asia with Artificial Intelligence.
• CiscocoreStrategic or Co-development Partner · 26 February 2019Strategic partnership to empower digital workplaces. Ricoh achieved Gold Provider Partner Status with Cisco in Asia-Pacific Region. Joint go-to-market for Cisco Meraki Smart Service offerings including network and internet services.
• IEEminorStrategic or Co-development Partner · 9 January 2019Announcement of Strategic Partnership with IEE (nature of partnership not specified in detail).
• ACTiminorStrategic or Co-development Partner · 27 July 2016Strategic Partnership to offer Video Surveillance and Business Intelligence Solutions to customers.
• KEMP TechnologiesminorChannel Partner/ Reseller/ Distributor · 14 April 2015Became Regional Partner with KEMP Technologies for load balancing and application delivery solutions.
• NintexcoreTechnology or IntegrationPartnership for Process Discovery & Mapping solutions. Ricoh leverages Nintex Process Discovery and Nintex Promapp for process visualization and automation recommendation.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Brother Industries: Brother competes primarily in SOHO and SMB laser MFPs and printers, and increasingly in managed print services, overlapping with Ricoh's SMB segment across APAC markets.
• Lexmark: Lexmark competes with Ricoh in enterprise MFPs, managed print services, and production printing, with comparable channel partner and direct enterprise GTM models.
• Sharp Electronics: Sharp competes in MFPs, AQUOS interactive displays for workplace collaboration, and managed document services, overlapping with Ricoh's office print and hybrid workplace portfolio.
• Xerox: Xerox directly competes in office MFPs, production printing (iGen, Iridesse), and managed print services, and like Ricoh has been pivoting toward digital document and IT services.
• Seiko Epson: Epson competes with Ricoh in office inkjet and ink tank printers, professional imaging, and through its WorkForce and SureColor production lines, with strong APAC distribution.
• Konica Minolta: Konica Minolta competes with Ricoh in bizhub MFPs, AccurioPress production printers, and enterprise managed print and IT services, with a comparable APAC footprint and pivot toward digital workflow solutions.
• Fujifilm Business Innovation: Fujifilm Business Innovation (formerly Fuji Xerox) competes with Ricoh in ApeosPort/Versant MFPs and production printing, and similarly provides document management and workflow solutions across APAC.
• HP Inc. HP Inc. is a direct competitor in office printing (LaserJet, PageWide) and commercial production print (PageWide Industrial), and competes with Ricoh in managed print services and hybrid workplace solutions globally including APAC.
• Canon: Canon competes head-to-head with Ricoh across imageRUNNER multifunction printers, production printing (imagePRESS), and managed print services, with similar enterprise GTM in APAC.

Broad incumbents

• Toshiba (Toshiba Tec): Toshiba Tec is Ricoh's joint venture partner in MFP development and manufacturing (formed 2024), and competes in e-STUDIO MFPs and managed print services, making it both a partner and overlapping competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInricoh.com/about/global/network.html

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ricoh Asia Pacific