Circle Interactive
Circle Interactive is a Bristol-based digital agency, founded in 2005, that builds and hosts CiviCRM, Drupal, and WordPress platforms for UK charities, membership organisations, and campaigning bodies.
- Company typePrivate
- Founded2005
- HeadquartersBristol, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Circle Interactive does
Circle Interactive is a privately-held digital agency headquartered in Bristol, UK, founded in 2005 by Dave Moreton. It specialises in building and supporting web platforms for UK third-sector organisations, with deep expertise in three open-source technologies: CiviCRM (constituent relationship management), Drupal (content management), and WordPress. Its target customers are membership organisations, charities, campaigning bodies, and volunteering programmes, typically UK-based, with case-study clients across health, environment, aviation, culture, and political advocacy. The firm holds CiviCRM Gold Partner and Active Contributor status and has been a participant in the CiviCRM open-source community for most of the project's 20-year history.
The company's revenue mix combines project-based professional services (consultancy, design and build, training) with recurring managed services (hosting, support subscriptions, Civi360) and security services. Civi360, launched in 2025, represents a productised, cloud-based managed CRM subscription that differentiates the business from a pure agency into a partially SaaS-led model. Pricing across services is quote-based with monthly billing for support and hosting packages; specific tiers are not publicly disclosed. Distribution is consultative and direct, with UK as the primary market and global brand footprint through the CiviCRM and Drupal communities; secondary go-to-market includes a self-serve route via Civi360 for smaller organisations, white-label hosting for other agencies, and a service transfer offering that targets competitor-installed bases.
The firm's competitive positioning rests on three pillars: a two-decade specialty in the CiviCRM/Drupal nonprofit stack, an ISO 27001-accredited (since 2018), Cyber Essentials-certified, GDPR- and PCI-compliant UK-only hosting estate, and active contributions to the CiviCRM open-source project. It employs 51-100 staff and operates with no external venture funding, making it a profitable, founder-led specialist. Recent strategic emphasis has been on embedding AI tools (SearchKit Assistant, DocBot, Drupal AI module) into client workflows and on productising hosting and CRM via Civi360, rather than scaling headcount.
Circle Interactive firmographics
Firmographics- Name
- Circle Interactive
- Legal name
- Circle Interactive
- Website
- https://circle-interactive.co.uk
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Circle Interactive is a Bristol-based digital agency, founded in 2005, that builds and hosts CiviCRM, Drupal, and WordPress platforms for UK charities, membership organisations, and campaigning bodies.
- Ownership category
- akta.pro rank
Circle Interactive industry classification
Industry- Product category
- Nonprofit CRM and Web Development Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Social CRM & Community Engagement Platforms (HDAEAFAF)
- akta.pro secondary industry
- Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)
Keywords
Where Circle Interactive is headquartered
LocationHeadquarters
- HQ city
- Bristol
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Circle Interactive business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed Hosting Services: Fully managed hosting and maintenance services for Drupal and CiviCRM. Includes UK-based data centres, security updates, automated backups, and 99.9% uptime guarantee.
- Consultancy: UX discovery, strategic consultancy, and project planning. Structured discovery process to understand client goals and develop clear project scope.
- Design & Build: Website design and build services using Drupal, WordPress, and CiviCRM. Includes front-end development, integrations, and membership portals.
- Support Services: Ticketed technical support with guaranteed response times. Provided by in-house developers who built the systems.
- Training: Basic training materials, standard online courses, and bespoke instructor-led sessions for client teams.
- Civi360 CRM Subscription: Fully managed CRM subscription for smaller organisations. Includes contacts, fundraising, memberships, events, email communications, and reporting.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Drupal 7 Extended Support |
| Unit Pricing | One time | Event Tickets |
| Subscription | Monthly | Support Plans |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Circle Interactive product offering
Product offeringCore offering
Circle Interactive is a Bristol-based digital agency (founded 2005) that builds, hosts, and supports open-source web and CRM solutions for nonprofits, charities, and membership organizations. The company implements and supports CiviCRM, Drupal, and WordPress platforms, and sells its own managed cloud CRM product, Civi360. Service portfolio spans consultancy, design and build, managed hosting, ongoing support, security, and training.
Product overview
Circle Interactive is a digital agency specializing in open-source solutions for membership organizations, charities, and non-profits. Their core offerings center on CiviCRM (a specialized open-source CRM for the third sector) and Drupal/WordPress website development. Their flagship managed product is Civi360, a cloud-based fully hosted CRM for charities and associations. They offer a comprehensive service portfolio including consultancy, design and build, support, hosting and maintenance, training, and security services. The company has been operating since 2005 and maintains ISO 27001 certification. They actively contribute to the CiviCRM, Drupal, and WordPress open-source communities.
Differentiator
Problem solved
Functional benefit
Brands
- Civi360: A cloud-based, fully managed CRM built for charities, associations, membership groups and social enterprises, including fundraising, Gift Aid and membership tools.
Products and services
- Civi360
- CiviCRM Implementation and Development
- Drupal Web Development
- WordPress Web Development
- Digital Consultancy
- Managed Hosting
- Support and Maintenance
- Security Services
- Training
- Service Transfer Program
Quantifiable outcome
- Trusted by 200+ nonprofits and membership organisations
- +4 more outcomes
Companies that use Circle Interactive
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles1 record
Circle Interactive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability9 records
Feature1 record
Circle Interactive partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- CiviCRMcoreGold Partner and Active Contributor to CiviCRM since 2005. Circle Interactive actively contributes to CiviCRM development through community sprints, conferences, and code contributions. They have helped shape the platform's roadmap and are recognised as experts in CiviCRM implementation.
- DrupalcoreDrupal organisation member. Circle Interactive has been working with Drupal since 2005 and is an active member of the Drupal community.
- HeroDevminorPartnered with HeroDev to provide Drupal 7 Extended Support through their 'Never Ending Support' programme, enabling Circle to offer ongoing security updates for Drupal 7 sites beyond end of life.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Circle Interactive competitors and assessment
Company assessmentDirect peers
- Veda Consulting: UK CiviCRM implementation partner offering hosting, support, and training for nonprofits and membership bodies. Closest direct competitor to Circle's UK nonprofit CRM delivery model.
- Skvare: US-based CiviCRM Gold Partner and Active Contributor delivering implementation, hosting, and support for nonprofits and associations. Comparable in platform partnership tier and service portfolio, with overlapping customer type.
- Liquid Light: UK-based Drupal agency serving enterprise and membership clients with similar web development, hosting, and support services. Comparable as a Drupal-specialist agency though less CiviCRM-focused.
- Agileware: Australia-based CiviCRM specialist agency offering implementation, support, and custom development for nonprofits. Direct peer in the CiviCRM partner ecosystem with similar Gold Partner credentials.
- BrightLemon: UK-based digital agency that also specialises in Drupal and CiviCRM implementations for charities, universities, and membership organisations. Directly comparable in services, target customers (UK third sector), and technology stack.
- CiviCRM Cooperative (CiviCoop): Cooperative of CiviCRM implementers offering shared hosting and support services. Directly comparable in technology specialism and target nonprofit customer base.
Broad incumbents
- Salesforce.org / Nonprofit Cloud: Enterprise CRM giant with dedicated nonprofit program (NPSP) and discounted licensing for nonprofits. Major incumbent alternative to CiviCRM for larger UK and international charities evaluating CRM platforms.
- Bloomerang: Established SaaS donor management and CRM platform built specifically for nonprofits and charities. Competes for the same UK/US nonprofit CRM budget as Circle's CiviCRM/Civi360 practice but as a turnkey SaaS alternative rather than bespoke agency delivery.
- NeonCRM: Cloud CRM platform purpose-built for nonprofits, offering donor management, membership, events, and reporting. Broad incumbent competing with CiviCRM-based implementations in the same nonprofit CRM category.
Emerging players
- Keela: Emerging Canadian SaaS CRM for nonprofits offering donor management, email marketing, and automation. Represents the new wave of vertically-focused nonprofit SaaS that competes against both CiviCRM agencies and legacy platforms.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks1 record
Key highlights6 records
Customer concentration
Circle Interactive social profiles
Digital presenceCircle Interactive compliance and trust
Trust signalCompliance4 records
Circle Interactive financial estimates
Financial estimateRevenue estimate
Valuation estimate
Circle Interactive leadership team
Management profileNumber of profiles
Profiles1 record
Circle Interactive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Circle Interactive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Circle Interactive
What does Circle Interactive do?
Circle Interactive is a Bristol-based digital agency (founded 2005) that builds, hosts, and supports open-source web and CRM solutions for nonprofits, charities, and membership organizations. The company implements and supports CiviCRM, Drupal, and WordPress platforms, and sells its own managed cloud CRM product, Civi360. Service portfolio spans consultancy, design and build, managed hosting, ongoing support, security, and training.
Is Circle Interactive a public or private company?
Circle Interactive is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Circle Interactive founded?
Circle Interactive was founded in 2005. It employs 51 to 100 people.
Where is Circle Interactive based?
Circle Interactive is headquartered in Bristol, United Kingdom, in the Europe region.
How does Circle Interactive make money?
Six revenue lines are on record. Managed Hosting Services are the primary driver. The others are consultancy, design & Build, support Services, training and civi360 CRM Subscription.
Who are Circle Interactive's main competitors?
Direct peers on record are Veda Consulting, Skvare, Liquid Light, Agileware, BrightLemon and CiviCRM Cooperative (CiviCoop). Broad incumbents are Salesforce.org / Nonprofit Cloud, Bloomerang and NeonCRM. Keela is listed as an emerging player.
Does Circle Interactive have an API?
No public API is recorded for Circle Interactive.
What industry is Circle Interactive in?
Circle Interactive's product category is Nonprofit CRM and Web Development Services. Its primary akta.pro industry code is HDAEAFAF, Social CRM & Community Engagement Platforms, with a secondary code of BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms. Its NAICS code is 518210 and its SIC code is 7372.