CDAN

What CDAN does

CDAN Co., Ltd. (株式会社シダン) is a privately held Japanese software firm founded in 2000, headquartered in Minato-ku, Tokyo, with 1-10 employees and 10 million yen in registered capital. The company develops and sells hospitality management software, principally Rafale Inn (ラファールイン), a Windows-based comprehensive hotel management system covering reservation management, customer management, front desk accounting, and sales analytics. Rafale Inn uses a touch-panel interface, supports configurations from 10 to 900 rooms, integrates with card keys, automated check-in machines, PBX systems, credit card terminals, and site controllers, and relies on a proprietary closed database format for data security. The companion product Rafale POS (ラファールPOS) handles restaurant and retail point-of-sale within hotels, with optional room-posting integration into Rafale Inn for consolidated revenue reporting.

The company generates revenue through a hybrid pricing model combining one-time implementation fees (approximately 800,000-860,000 yen) with recurring monthly subscriptions (approximately 30,000-36,000 yen per month). Go-to-market is direct sales-led, targeting small and mid-sized Japanese hotels (10-900 rooms) primarily in the Kanto, Kansai, and Tohoku regions, supported by a website, customer testimonials, and historical trade show presence at the Hotel Restaurant Show. The company has accumulated 200+ hotel installations since launching Rafale Inn in 2009 and reports customer-validated cost reductions of 50-75% versus competing systems as its primary value proposition.

Historically, CDAN also developed peripheral products including the Thunder Police lightning alert system (deployed in partnership with Tohoku Electric Power's Core Net Tohoku subsidiary across the seven Tohoku prefectures) and the Sekura remote monitoring service. Leadership is concentrated under Representative Director and President Yamamoto Shotaro (山本昇太郎), and the firm operates with no disclosed institutional investment, M&A activity, or parent company involvement. Since 2017, the hotel system division has operated via a remote satellite work model.

Name

CDAN

Legal name

株式会社シダン

Website

https://cdan.co.jp

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

CDAN is a privately held Japanese software firm that develops Rafale Inn, a Windows-based hotel management system for small and mid-sized hotels in Japan, covering reservations, customer management, and front desk operations with recurring monthly subscriptions.

Ownership category

akta.pro rank

Product category

Hotel Property Management Software

akta.pro primary industry

Point-of-Sale (POS) & On-Property Commerce (THALACAI)

Keywords

• Hotel management software
• Hospitality POS systems
• Property management systems
• Reservation management software
• Hotel front desk software

Headquarters

HQ city

Akita

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hotel Management System (Rafale Inn) License and Support: Initial implementation fees plus ongoing monthly operational costs for hotel management system covering reservation management, front desk accounting, and customer management. Includes site controller and card key integration.
2. Rafale POS System: Restaurant and retail POS system sold and supported alongside Rafale Inn hotel system, with optional integration features for room posting and combined sales aggregation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

CDAN develops, sells, and supports the Rafale Inn comprehensive hotel management system for Japanese hotels, covering reservation management, customer management, front desk accounting, and sales tracking through a touch-panel interface. The company also offers Rafale POS, a companion point-of-sale system for hotel restaurants and retail outlets that integrates with Rafale Inn for unified reporting and room billing. The systems integrate with peripheral hotel devices including card keys, automated check-in machines, PBX, credit card terminals, and site controllers, and support deployments from 10 rooms up to 900 rooms.

Product overview

CDAN (株式会社シダン) offers a portfolio of hospitality management software centered around two core products: Rafale Inn (ラファールイン), a comprehensive hotel management system covering reservation, customer, and sales management with touch panel interface supporting up to 900 rooms; and Rafale POS (ラファールPOS), a companion POS system for hotel restaurants and retail outlets that integrates with Rafale Inn for consolidated reporting (room attachment feature). The product ecosystem integrates with card key systems, automated check-in machines, PBX, credit card terminals, and site controllers. Historical products include the Thunder Police lightning alert system and Sekura remote security monitoring service. The company also developed an in-room telephone and information system for hotels in partnership with Office 24/Barutech.

Differentiator

Problem solved

Functional benefit

Brands

• Rafale Inn: Hotel management system with reservation management, customer management, and sales management functions for hotels
• Rafale POS

Products and services

• Rafale Inn (ラファールイン) Comprehensive Hotel System All-in-one Windows-based hotel management system with touch panel interface covering reservation management, customer management, and sales management. Supports deployments from single-terminal small facilities up to 10+ unit configurations and up to 900 rooms. Integrates with card key systems, automated check-in machines, PBX room status management devices, credit card terminals, and site controllers for OTA reservation import. Features proprietary database format, menu-level startup passwords, VPN-based multi-location customer data sharing, and customizable reporting with up to 10 user-defined aggregation items. Designed for Japanese small to mid-sized hotels seeking lower total cost of ownership versus incumbent systems.
• Rafale POS (ラファールPOS) Point of Sale System Touch-panel point-of-sale system for hotel restaurants, shops, and retail outlets, optimized for integration with Rafale Inn hotel management system. Supports Windows 10 (32-bit/64-bit) standard operation, receipt printers, barcode scanners, cash drawers, Laurel bank automatic deposit/withdrawal machines, and the Toscom Order Pro III wireless order entry terminal. Features a 'room posting' (room attachment) capability that records POS sales as hotel system sales for consolidated aggregation across the hotel's revenue streams. Targets Japanese hotel F&B and retail operations needing low-cost POS deployment on standard Windows PCs.
• Thunder Police (サンダーポリス) Lightning Alert System Lightning detection and thunderstorm warning system developed by CDAN starting in 2000, commercially deployed across the seven Tohoku prefectures of Japan via a partnership with Core Net Tohoku (the information and communications subsidiary of Tohoku Electric Power). Alerts users to thunderstorm activity in their area.
• Sekura (セキュラ) Remote Security Monitoring Service Internet-based remote security monitoring service using ITV cameras for web image surveillance, developed as a CDAN internet security service product.

Quantifiable outcome

• 50-75% monthly cost reduction for hotels switching from competing systems
• +2 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature7 records

Partnerships

Two partnerships are on record, tiered minor.

• Office 24 (現 株式会社バルテック / Baretech)minorStrategic or Co-development Partner · 1 March 2017Collaboration regarding development, sales, and support of hotel room phone and information transmission systems for hotels. CDAN partnered with Office 24 (now Baretech) for room phone system products targeted at hotel customers.
• 株式会社コアネット東北 (Core Net Tohoku)minorStrategic or Co-development PartnerBusiness partnership for sales of thunder and lightning warning system 'Thunder Police' across all 7 prefectures of Tohoku region through Core Net Tohoku, the information and communications business subsidiary of Tohoku Electric Power.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Cloudbeds: All-in-one cloud-based hotel management platform for independent hotels, hostels and small chains; direct functional substitute for Rafale Inn's PMS-plus-POS bundle.
• Hotelogix: Cloud-based PMS for small and mid-sized independent hotels and groups; direct peer serving the same end market on a SaaS model.
• Mews: Cloud-native hotel PMS and commerce platform targeting small and mid-sized independent hotels globally; competes head-on with Rafale Inn for the same SMB segment using a modern cloud/SaaS delivery model.
• Stayntouch: Mobile-first cloud PMS for hotels seeking modern front-desk and operations workflows; directly competes in the small/mid hotel software category.

Broad incumbents

• Sabre Hospitality: Provider of CRS/distribution, PMS and guest management software for hotel chains; broad incumbent overlapping with CDAN in the hotel tech stack.
• Oracle Hospitality (OPERA): Enterprise-grade hospitality platform with PMS, POS and analytics serving global chains; broad incumbent competing in the hotel software market with materially greater scale and cloud migration.
• Shiji Group: Hospitality technology provider spanning PMS and POS (Infrasys) with strong Asia-Pacific presence; comparable competitor offering integrated hotel operations software in the same region.
• Amadeus Hospitality: Hospitality IT platform for chains covering demand, booking and guest experience; broad incumbent in the global hotel software ecosystem competing for tech-stack selection.
• Infor Hospitality: Enterprise hospitality management software (HMS) for hotels and resorts; broad incumbent competing in the hotel operations software selection set.

Emerging players

• Lightspeed Restaurant: Cloud POS system for hospitality venues and restaurants; comparable competitor to the Rafale POS side of CDAN's offering, representing the cloud-native threat to on-premise hotel POS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CDAN