What ItaliAssistenza does

ItaliAssistenza S.r.l. is an Italian home care company headquartered in Reggio Emilia that provides domiciliary socio-assistance, telemedicine, and digital health services to elderly, chronically ill, and disabled patients. Operating as a privately held limited liability company under a single-shareholder (socio unico) structure with €600,000 of paid-in share capital, the company has been active in Italian home care for over 30 years and reaches patients through a national network of more than 180 service centers. Its go-to-market is direct-to-consumer, with services ordered through the website or local centers, and revenue is generated from home care service delivery supplemented by likely Italian national health system reimbursements, insurance, and private pay arrangements (pricing is not publicly disclosed).

The business is organized around three wholly-owned internal divisions that together form the company's service ecosystem. PrivatAssistenza is the legacy national network delivering qualified socio-assistance services through the 180+ home assistance centers. CareApt (careaptitude.com) is the telemedicine division operating care programs for chronic and fragile patients, focused on remote patient management and therapeutic adherence. Human AssistCare (humanassistcare.it) provides PSP and DCT services that integrate traditional home care with high-tech digital services. The three divisions share one corporate brand (ItaliAssistenza) and one compliance framework, intended to ensure continuity of care and personalized patient management across physical and digital modalities.

ItaliAssistenza's corporate footprint is modest in scale but wide in reach: roughly 11–50 employees at the corporate level, a registered office in Reggio Emilia, and an operational office in Bresso (Milan), with the bulk of service delivery executed through the center network rather than direct employment. The company publishes an Ethical Code (December 2024), a Decreto Legislativo 231/2001 organizational model (updated February 2025), and a 2023 Quality Policy, indicating an above-baseline governance posture relevant to regulated public-sector home care contracting. There is no disclosed parent company, no outside institutional investor, no patents, and no named executive leadership in the available source data, which materially limits visibility into capital structure, governance, and growth execution.

Name

ItaliAssistenza

Legal name

ItaliAssistenza

Website

https://italiassistenza.it

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

ItaliAssistenza is an Italian home care company providing domiciliary socio-assistance, telemedicine, and digital health services to elderly, chronic, and disabled patients through an integrated network of over 180 service centers.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

Keywords

• Home care services
• Telemedicine programs
• Elderly care assistance
• Chronic disease management
• Home health assistance

Headquarters

HQ city

Reggio Nell'emilia

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Home Care Services: Direct provision of socio-assistance services through a national network of over 180 assistance centers, delivering qualified home care to patients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

ItaliAssistenza is a home care company that provides qualified socio-assistance services to elderly, sick, and disabled individuals in Italy through a national network of more than 180 home assistance centers (PrivatAssistenza division). It complements traditional home care with telemedicine care programs for chronic and fragile patients (CareApt division) and integrates home care with high-tech digital services including PSP and DCT programs (Human AssistCare division).

Product overview

ItaliAssistenza operates as a unified home care ecosystem integrating three distinct divisions: PrivatAssistenza (a national network of 180+ home care centers providing social-assistance services), CareApt (a telemedicine division offering innovative care programs for chronic and fragile patients), and Human AssistCare (a division providing PSP and DCT services combining home care with digital services). This integrated model ensures continuity of care, therapeutic adherence, and personalized patient management.

Differentiator

Problem solved

Functional benefit

Brands

• PrivatAssistenza: La principale Rete Nazionale per l'erogazione di servizi socioassistenziali qualificati attraverso un network di oltre 180 Centri di Assistenza domiciliare. (The main National Network for the provision of qualified social-assistance services through a network of over 180 home care assistance centers).
• CareApt
• Human AssistCare

Products and services

• PrivatAssistenza Home Assistance Network National network of more than 180 home assistance centers delivering qualified socio-assistance services directly to elderly, sick, and disabled patients at home across Italy. Provided through the PrivatAssistenza division.
• CareApt Telemedicine Programs Telemedicine division offering innovative care programs for the management of chronic and fragile patients, including remote monitoring and care coordination. Provided through the CareApt (CareAPT) division.
• Human AssistCare PSP and DCT Digital Services Division delivering PSP (Percorsi di Sostegno al Paziente / Patient Support Programs) and DCT (Digital Care Tools/Therapeutics) services by integrating traditional home care services with high-tech digital services for comprehensive patient coverage. Provided through the Human AssistCare division.

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• CareLinx: CareLinx is a technology-enabled home-care platform that connects families and patients with caregivers and supports in-home service coordination. It is an emerging comparator because it overlaps with ItaliAssistenza's digital home-care direction, though it is less focused on a physical center network.

Direct peers

• Interim HealthCare: Interim HealthCare offers home health, personal care, and senior-care services through a broad local network. It overlaps with ItaliAssistenza in home-based care delivery, elderly and disabled populations, and the need to coordinate qualified caregivers.
• Help at Home: Help at Home provides personal care and support services to seniors and people with disabilities through local agencies. Its distributed delivery model and focus on enabling independent living make it directly comparable to ItaliAssistenza.
• BAYADA Home Health Care: BAYADA provides home health care, personal care, and assistance with daily living for patients across home settings. It is comparable to ItaliAssistenza because both combine home-based clinical support with personal assistance and care coordination.
• Addus HomeCare: Addus HomeCare delivers personal care and home health services to elderly and disabled individuals, including support with daily activities. Its target population and service model directly overlap with ItaliAssistenza's socio-assistance offering.
• Homewatch CareGivers: Homewatch CareGivers provides in-home personal care, companionship, respite, and caregiver support for older adults and people with disabilities. Its service mix and household-focused care model are closely comparable to ItaliAssistenza.
• Visiting Angels: Visiting Angels provides non-medical home care, personal assistance, companionship, and respite through a franchise-like network serving seniors. It is a close operational and customer-comparable peer to ItaliAssistenza's national center network.
• Home Instead: Home Instead operates a large network providing non-medical home care, companionship, personal support, and respite services to older adults. Its distributed agency model and elderly customer base closely overlap with ItaliAssistenza's home-assistance centers.

Broad incumbents

• BrightSpring Health Services: BrightSpring is a larger provider of home and community-based services, including personal care and home health support. It is a broader incumbent than ItaliAssistenza but serves the same home-care and vulnerable-patient categories.
• KORIAN: KORIAN is a European care group with services spanning senior living, home care, and support for people with ongoing health needs. It is comparable to ItaliAssistenza through its elderly and fragile-patient focus, although its portfolio is broader and more residential.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/ItaliassistenzaSpa
• LinkedInlinkedin.com/company/italiassistenzaspa

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ItaliAssistenza