GuestQueue

What GuestQueue does

GuestQueue, Inc. is a privately held, bootstrapped SaaS company founded in 2018 and headquartered in West Covina, California, that operates a web-based guest list management and check-in platform purpose-built for nightclubs, event organizers, bars, lounges, and promoters. The company's product is delivered entirely through a browser-based application with no downloadable app required, hosted on a third-party Linux-based web host, and accessible simultaneously across smartphones, tablets, laptops, and desktops. Core functionality includes public and private guest lists, permanent recurring guest lists, QR code and name-search check-in, real-time multi-device list synchronization, embeddable sign-up forms for customer websites and Facebook pages, digital wallet pass issuance (Google and Apple Wallet), signature/waiver capture, granular multi-user role permissions, Excel import/export, and a REST Guest API plus Zapier integration for third-party connectivity. An optional SMS add-on provides usage-based messaging at $0.025 per message segment.

The company monetizes through a dual model: tiered monthly subscriptions (Free at $0, Standard at $109, Deluxe at $209, Premium at $309, Platinum at $409) that scale by guest sign-up volume, list counts, and seat counts, paired with usage-based pay-as-you-go credit packs (ranging from 50 credits at $49 to 6,000 credits at $579) targeted at venues hosting two or fewer events per month. SMS credits are sold separately as a metered add-on. Go-to-market combines a product-led freemium funnel (free plan with no credit card required, embedded widgets on customer sites, social sharing) with a sales-assisted demo-request motion for larger hospitality groups. The customer base spans at least five countries — the USA, Australia, Lebanon, Puerto Rico, and Canada — and includes notable enterprise accounts such as Tao Group Hospitality, Mission NYC, Gibson, and Lenovo, alongside a long tail of small venues. GuestQueue operates with 1-10 employees, has not raised any disclosed institutional funding, and has expanded its product surface beyond guest lists into ticketing capabilities and digital wallet passes since its 2019 Live Nation Special Events industry recognition.

Name

GuestQueue

Legal name

GuestQueue, Inc.

Website

https://guestqueue.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

GuestQueue is a web-based SaaS platform that provides guest list management, check-in, and ticketing tools for nightclubs, event organizers, bars, lounges, and promoters, delivered via browser on any device without app downloads.

Ownership category

akta.pro rank

Product category

Guest List Management Software

NAICS

Convention and Trade Show Organizers (56192)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro industry

PRIMARYHSACALAG

Nightlife & Club Guest List / Table Reservations

Home & Personal Services/Event & Personal Concierge Services/Ticketing & Reservations Services

Keywords

• Guest list management
• Event check-in software
• Nightclub guest app
• Venue management SaaS
• Event registration platform

Headquarters

HQ city

West Covina

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Monthly Subscription Plans: Recurring monthly subscription tiers (Free, Standard, Deluxe, Premium, Platinum) offering increasing guest sign-up limits, number of public/private/permanent guest lists, and account users. Billed monthly in USD.
2. Pay-As-You-Go (Credit Packs): One-time credit purchases (Starter through Platinum tiers) allowing up to 6,000 guest credits per pack. Credits never expire and can be used across any events. Ideal for venues with fewer than two events per month.
3. SMS/Text Add-on Credits: SMS/MMS messaging add-on purchased separately from subscription. Billed per message segment (minimum 500 credits per purchase at $0.025/segment). Credits do not expire as long as the account remains active.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

GuestQueue is a web-based SaaS platform that enables nightclubs, event organizers, bars, and promoters to create and manage event guest lists, check guests in by name search or QR/code scan, synchronize lists in real time across multiple devices, and communicate with guests via email and SMS. The product is sold as monthly subscriptions (Free through Platinum tiers) and pay-as-you-go credit packs, with optional add-on SMS messaging credits.

Product overview

GuestQueue is a web-based event guest list management platform that specializes exclusively in guest list and check-in operations. The core GuestQueue Platform serves as the central hub, supporting multiple list types (Public, Private, and Permanent Guest Lists), a Guest Check-in System with name search and QR code scanning capabilities, and a Guest API for third-party integrations. The platform includes features for signature capture, Google & Apple Wallet passes, and Excel/CSV import/export. An optional SMS/Text Messaging add-on enables automated guest communications. All features operate across any device (smartphone, tablet, laptop, desktop) without requiring additional app downloads, with real-time synchronization across multiple devices simultaneously.

Differentiator

Problem solved

Functional benefit

Products and services

• GuestQueue Platform Web-based SaaS platform enabling venues and event organizers to manage guest lists, check guests in by name search or QR/code scan, synchronize lists in real time across multiple devices, and coordinate multiple events without installing additional apps.
• Guest API REST API enabling external software, applications, and platforms to integrate with GuestQueue for seamless guest management data synchronization and automation, targeting enterprise hospitality groups and event platforms.
• SMS/Text Messaging Service Add-on service for sending automated SMS confirmations, reminders, and targeted text communications to guests upon sign-up or check-in. Priced at $0.025 per message segment with a 500 minimum credit purchase.

Quantifiable outcome

• Guest check-in completed in a single name search or QR code scan — no paper lists, no manual processing.
• +1 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature12 records

Partnerships

One partnership is on record.

• ZapiercoreTechnology or IntegrationGuestQueue is available on the Zapier platform, enabling no-code automation integrations with thousands of third-party applications (CRMs, email marketing tools, productivity suites). This allows event organizers to connect GuestQueue with their existing software stack without custom development.

Scale indicators1 record

Recent moves1 record

Expansion highlights6 records

Regional players

• Skiddle: UK-based event ticketing and guest list platform serving clubs, promoters, and event organizers. Comparable to GuestQueue in core guest list and check-in functionality, though primarily serving the UK market rather than North America.
• Resident Advisor: Electronic music events platform with ticketing, guest list features, and venue tools. Comparable to GuestQueue for club and electronic music venues globally, though stronger in Europe than in GuestQueue's core US market.

Broad incumbents

• Eventbrite: Large general-purpose event ticketing and registration platform that includes check-in features and attendee management. Overlaps GuestQueue on event-day entry workflows but serves a much broader set of event types and organizer segments.
• Tock: Reservation and ticketing platform for restaurants, bars, and experiential venues, owned by American Express. Overlaps GuestQueue in guest management and reservation workflows for hospitality venues, particularly after the Posh acquisition.
• OpenTable: Largest restaurant reservation and guest management network. Adjacent peer to GuestQueue via shared guest list and seating workflows for hospitality venues, though restaurant-centric and at much greater scale.
• Resy: Restaurant reservation and guest management platform owned by American Express. Adjacent peer because it addresses guest list and check-in workflows for hospitality venues, though primarily restaurant-focused rather than nightclub-focused.

Direct peers

• Posh: Nightlife guest list and VIP management app widely used by clubs and promoters. Closely comparable to GuestQueue on core function (nightclub guest lists, VIP/bottle tracking, promoter coordination) and overlapping customer base in the US nightlife market.
• SevenRooms: Hospitality CRM platform offering guest profiles, reservations, and check-in tools for restaurants, hotels, and nightclubs. Operates in the same nightlife guest management category as GuestQueue, with a broader CRM and marketing automation stack layered on top.

Emerging players

• Dice: Ticketing platform focused on live music, club nights, and nightlife events. Competes for the same venue and promoter customers as GuestQueue, with ticketing at the core but growing guest list and event management features.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/guestqueue
• Facebookfacebook.com/guestqueue
• LinkedInlinkedin.com/company/guestqueue

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GuestQueue