FTV Labs

What FTV Labs does

FTV Labs is a Singapore-based private software company that operates under the product brand Kegmil. The company builds and sells KEGMIL, a cloud-based field service management platform designed to digitize and streamline service operations for organizations managing complex field workforces, asset maintenance, and work order lifecycles.

KEGMIL's underlying architecture is mobile-first with offline functionality, enabling field workers to capture data and execute tasks without internet connectivity. Core modules include Client and Site Management, Work Order Management, Preventive Maintenance, Contract Management, Service Request Management, Asset Management, Scheduling and Dispatch, Job Status and Time Tracking, Resource Management, Field Enablement App, Digital Inspection and Reporting, and Dashboard and Analytics. Differentiators cited by the company center on configurable no-code workflows, hierarchical site data modeling, and analytics that track response times, wrench time, first-time-fix rate, and asset utilization.

FTV Labs sells the platform on a quote-based SaaS subscription with annual billing, distributing through direct website-led demo bookings, native iOS and Android mobile apps, and an OEM/whitelabel arrangement with Mitsubishi Electric Building Solutions Corporation for the elevator and escalator maintenance vertical. Named customers include IX Technology Pte Ltd and Mastron Engineering Pte Ltd (mid-market adopters) and Mitsubishi Electric Building Solutions Corporation (enterprise OEM partner). The company targets Process and Industrial Equipment, Critical M&E Infrastructure, and Integrated Facilities Management verticals, with operating presence in Singapore and planned Southeast Asia expansion via the Mitsubishi channel starting October 2025.

Name

FTV Labs

Legal name

FTV Labs

Website

https://ftvlabs.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

FTV Labs is a Singapore-based private software company that develops KEGMIL, a cloud-based field service management platform with mobile and offline capabilities, serving mid-market and enterprise service organizations in Process and Industrial Equipment, Critical M&E Infrastructure, Integrated Facilities Management, and elevator and escalator maintenance verticals via direct sales and an OEM partnership with Mitsubishi Electric Building Solutions.

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computer Systems Design and Related Services (54151)

akta.pro primary industry

Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE)

Keywords

• Field service management
• Work order management
• Preventive maintenance software
• Mobile field operations
• Facilities maintenance SaaS

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Cloud-based field service management software delivered as subscription service with recurring monthly or annual billing

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

FTV Labs develops and sells KEGMIL, a cloud-based, mobile-first field service management SaaS platform that helps service organizations digitize work orders, schedule and dispatch technicians, manage assets and contracts, run preventive maintenance, and capture digital inspection reports. The platform features an offline-capable field enablement app and dashboard analytics, targeting industrial equipment, critical M&E infrastructure, and integrated facilities management verticals.

Product overview

FTV Labs offers Kegmil as a unified cloud-based field service management platform designed for service organizations. The platform provides integrated capabilities including Client & Site Management, Work Order Management, Scheduling & Dispatch, Resource Management, Field Enablement App, Digital Inspection & Reporting, Dashboard & Analytics, Preventive Maintenance, Contract Management, and Service Request Management. The platform targets Process & Industrial Equipment, Critical M&E Infrastructure, and Integrated Facilities Management industries, with a mobile-first approach featuring offline functionality for field workers.

Differentiator

Problem solved

Functional benefit

Products and services

• Kegmil Field Service Management Platform (KEGMIL) Cloud-based, mobile-first field service management SaaS platform that streamlines service operations through work order management, scheduling and dispatch, resource management, asset management, contract management, preventive maintenance, digital inspection and reporting, and dashboard analytics. Built for service organizations in industrial equipment, critical M&E infrastructure, and integrated facilities management.

Quantifiable outcome

• Creating maintenance worker assignment plans could be reduced by approximately 90%
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature8 records

Partnerships

One partnership is on record.

• Mitsubishi Electric Building Solutions CorporationflagshipOEM/ Whitelabel/ Licensing Partner · 24 September 2025Mitsubishi Electric Building Solutions (MEBS) is deploying KEGMIL, a cloud-based field service management platform developed by FTV Labs, for elevator and escalator maintenance operations in overseas markets. The platform will be introduced starting in Singapore in October 2025 before expanding across Southeast Asia. MEBS plans to integrate the platform with its remote-maintenance service M's BRIDGE to enhance overall efficiency and provide consistent, high-quality maintenance services globally. The partnership addresses workforce aging and inefficiency challenges in the maintenance industry.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• ServiceMax (PTC): ServiceMax provides asset and field service management software for complex installed-base equipment, integrating with PTC's PLM platform. Like Kegmil, it targets organizations maintaining critical M&E infrastructure with paper-based legacy workflows that need digital work order, scheduling, and asset tracking.
• Jobber: Jobber is a cloud FSM SaaS for small and mid-sized service businesses, providing scheduling, dispatch, invoicing, and a mobile field app. Like Kegmil it targets paper-based service operations seeking a configurable, mobile-first platform — though Jobber is more SMB/trades while Kegmil focuses on industrial M&E and facilities.
• Skedulo: Skedulo is a mobile workforce management and FSM SaaS, with an emphasis on deskless worker scheduling, dispatch, and field mobile apps. It competes with Kegmil in the mobile-first, offline-capable dispatch and work order management category for distributed field service teams.
• ServiceTitan: ServiceTitan is a vertical SaaS FSM platform for trades and field service contractors (HVAC, plumbing, elevator, electrical), offering scheduling, dispatch, mobile field apps, and reporting. Both ServiceTitan and Kegmil target field service organizations managing complex dispatch and offline field work, with ServiceTitan focused more on North American trades.
• IFS: IFS sells a dedicated field service management (IFS FSM) suite purpose-built for industrial, asset-intensive verticals (utilities, aerospace, manufacturing), closely overlapping Kegmil's industrial M&E and process equipment focus. Both compete for complex, asset-heavy field workforces with offline-capable mobile apps.
• Simpro Group: Simpro provides FSM and job management software to trade and field service contractors (electrical, plumbing, HVAC, security) in Australia, the UK, and the US. Both Simpro and Kegmil serve field service operators moving from paper to digital, with overlapping scheduling, dispatch, work order, and mobile-first capabilities.

Broad incumbents

• Microsoft Dynamics 365 Field Service: Dynamics 365 Field Service is Microsoft's FSM product, sold as part of its enterprise CRM/ERP cloud platform with deep integration to Microsoft 365, Teams, and Azure IoT. Like Kegmil, it handles work orders, scheduling, and mobile field execution, but competes from within a much broader Microsoft enterprise stack.
• ServiceNow Field Service Management: ServiceNow's FSM module extends its enterprise workflow platform into dispatch, work order, and mobile field workforce capabilities. It is a comparable SaaS FSM category competitor, but bundled into a much larger enterprise service platform aimed at IT, HR, and customer service workflows beyond the field.
• Salesforce Field Service: Salesforce Field Service (originally ClickSoftware) is a broad-platform FSM offering delivered inside the Salesforce CRM ecosystem, serving enterprise and mid-market service organizations. It competes directly with Kegmil on dispatch, work order, and scheduling but as part of a much wider CRM/Service Cloud portfolio.

Regional players

• ServiceM8: ServiceM8 is an Australia-based cloud FSM platform for trades and service contractors (iOS-first mobile app, offline, quoting, dispatch). It is directly comparable to Kegmil's mobile-first, offline-capable field service approach, and operates in Asia-Pacific geographies (Australia/NZ) overlapping Kegmil's SEA focus region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kegmil

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FTV Labs