Skedulo
San Francisco-based SaaS company providing AI-powered workforce management and scheduling software for deskless workers in healthcare, field service, utilities, and other verticals. Its Salesforce-native Deskless Productivity Cloud serves 500+ enterprise customers with scheduling, mobile apps, and four AI agents enabling autonomous dispatch.
- Company typePrivate
- Founded2013
- HeadquartersSan Francisco, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Skedulo does
Skedulo is a San Francisco-based software company founded in 2013 that provides workforce management and scheduling software for deskless workers — employees who operate outside traditional office settings, including field technicians, home healthcare clinicians, solar installers, utility crews, and nonprofit volunteers. The company markets its offering as the "Deskless Productivity Cloud," built on the underlying Skedulo Pulse Platform, and serves 500+ enterprise customers across eight primary verticals, with Healthcare (home health, lab diagnostics, NDIS/aged care, behavioral health) as the leading segment, followed by Nonprofit, Residential Services, Real Estate, Energy & Utilities, Public Sector, Telecommunications, and Field Service. Named enterprise customers include American Red Cross, Sunrun, BioReference Laboratories, DHL, Solace Pediatric Home Healthcare, ECL Group, Area Wide Protective, Furniture Bank, and Rocket Fiber.
The product architecture combines a Salesforce-native platform with three pillars — Plan (Scheduling & Dispatching, Shifts & Rostering, Skedulo MasterMind optimization engine), Engage (Skedulo Plus mobile app, Dynamic Messaging, Virtual Meetings), and Analyze (Analytics) — extended through the Skedulo Marketplace and integrations with Workday, Microsoft Dynamics 365, UKG, Epic EMR, ServiceNow, Zendesk, Google Workspace, and Zoom. The 2026 platform introduced four AI agents (Scheduling, Developer, Admin, Mobile) that automate dispatch, configuration, and mobile workflow generation, with the MasterMind engine using metaheuristic optimization to evaluate billions of skill/SLA/traffic combinations. The company holds SOC 2 Type 2, HIPAA/HITECH, GDPR, ISO 27001, NIST 800-53, and CCPA compliance certifications, supporting enterprise and healthcare deployments.
Skedulo operates a SaaS subscription model with quote-based enterprise pricing, distributed via direct enterprise field sales, inside sales, and channel partners (Salesforce AppExchange, AWS Marketplace, SAP Store, Zendesk, Workday). The company has raised approximately $114M+ across funding rounds including a $75M Series C led by SoftBank Vision Fund 2 in July 2021 and additional capital from Queensland Investment Corporation in April 2022. It employs 251-500 people across operations in the US, Australia, UK, and Canada, with implementation supported through a system integrator ecosystem including Accenture and Deloitte.
Skedulo firmographics
Firmographics- Name
- Skedulo
- Legal name
- Skedulo Holdings, Inc.
- Website
- https://www.skedulo.com/
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- San Francisco-based SaaS company providing AI-powered workforce management and scheduling software for deskless workers in healthcare, field service, utilities, and other verticals. Its Salesforce-native Deskless Productivity Cloud serves 500+ enterprise customers with scheduling, mobile apps, and four AI agents enabling autonomous dispatch.
- Ownership category
- akta.pro rank
Skedulo industry classification
Industry- Product category
- Mobile Workforce Management Software
- NAICS
- Software Publishers (513210), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Workforce Management & Scheduling Outsourcing (Non-payroll) (BPACAKAJ)
Keywords
Where Skedulo is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Skedulo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (Deskless Productivity Cloud): Cloud-based SaaS platform providing scheduling, dispatching, and workforce management capabilities for deskless workforces. Sold on a subscription basis with pricing based on workforce size and feature requirements. Multiple product tiers available including scheduling, engagement, and analytics modules.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS subscription with quote-based pricing |
Go-to-market motion4 records
Distribution channels7 records
Marketing channels6 records
Skedulo product offering
Product offeringCore offering
Skedulo sells the Deskless Productivity Cloud, a cloud-based mobile workforce management platform built natively on Salesforce that enables organizations to schedule, dispatch, communicate with, and analyze deskless and field-based workers. The unified offering combines the Skedulo Pulse Platform with three integrated pillars — Plan (scheduling, dispatching, rostering, MasterMind optimization), Engage (mobile app, dynamic messaging, virtual meetings), and Analyze (workforce analytics) — and is sold on an annual SaaS subscription basis to enterprises across healthcare, field service, utilities, nonprofit, and public sector.
Product overview
Skedulo offers the Deskless Productivity Cloud, a unified platform-plus-modules architecture for managing mobile workforces. The core platform consists of the Skedulo Pulse Platform providing extensibility, automation, AI intelligence, and security, which powers three integrated pillars: Plan (Scheduling & Dispatching, Shifts & Rostering, Skedulo MasterMind optimization engine), Engage (Skedulo Plus mobile app, Dynamic Messaging, Virtual Meetings), and Analyze (Analytics dashboards). The 2026 platform introduced four AI Agents (Scheduling, Developer, Admin, Mobile) enabling autonomous dispatch, no-code configuration, and AI-powered workflow automation. The ecosystem is extended through the Skedulo Marketplace featuring third-party apps and native extensions, and supported by native integrations with Salesforce, Workday, Microsoft ecosystem tools, and vertical-specific systems like Epic EMR.
Differentiator
Problem solved
Functional benefit
Brands
- The Deskless Productivity Cloud: One solution to intelligently manage and schedule deskless workforce while delivering a best-in-class experience for employees, schedulers, business owners, and customers.
- Skedulo Plus
- Skedulo MasterMind
- Skedulo Pulse Platform
Products and services
- Deskless Productivity Cloud Unified cloud SaaS for managing deskless workforces, combining scheduling, communication, and analytics through three pillars: Plan (scheduling and optimization), Engage (mobile worker empowerment), and Pulse Platform (extensibility and integration). Sold to enterprise customers on annual subscription.
- Skedulo Pulse Platform
Quantifiable outcome
- 48% reduction in time to schedule
- +10 more outcomes
Companies that use Skedulo
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles3 records
Skedulo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
AI capability8 records
Feature8 records
Skedulo partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered flagship and core.
- SalesforceflagshipNative Salesforce integration built on Salesforce's data model. Skedulo is available on AppExchange and enhances Salesforce data without duplicating it. Supports Salesforce Health Cloud for healthcare scheduling.
- WorkdayflagshipWorkday Innovation Partner with bi-directional sync connecting HR and workforce data directly to field operations. Certified on Workday App Marketplace with zero-disruption implementation.
- ZendeskcoreIntegration available on Zendesk App Marketplace. Skedulo's solution ensures field teams stay connected via two modern platforms with access to relevant customer information.
- EpiccoreConnects Epic's electronic medical records (EMR) with Skedulo to manage mobile caregivers and healthcare services, including care team assignments, scheduling, dispatching, routing, and patient outcomes.
- Microsoft Dynamics 365coreIntegration with Microsoft Dynamics 365 for field service and mobile workforce optimization. Intelligent matching of customers to workers with automated scheduling.
- UKGcoreHR, Payroll & workforce management solutions provider. Skedulo available on UKG Marketplace for workforce scheduling integration.
- Google CalendarcoreBidirectional Google Calendar integration. Skedulo assignments appear in Google Calendar; worker availability flows back to schedulers automatically.
- AWScoreAvailable on AWS Marketplace for enterprise procurement. Listed for cloud infrastructure and deployment convenience.
- SAPcoreListed on SAP Store for enterprise customers using SAP systems seeking field service and workforce scheduling capabilities.
- ServiceNowcoreIntegration with ServiceNow for nonprofits and organizations using ServiceNow as their system of record. Seamless scheduling features integrated with CRM data.
- ZoomcoreVirtual meeting integration with Zoom for scheduling remote appointments. Meeting details automatically sent to deskless workers and end customers.
- Microsoft TeamscoreVirtual meeting integration with Microsoft Teams for scheduling remote appointments and delivering services virtually.
- Google MeetcoreVirtual meeting integration with Google Meet for scheduling virtual appointments and remote service delivery.
- AccenturecoreSystem integrator partner for enterprise implementations. Part of Skedulo's global partner ecosystem for deployment and consulting services.
- DeloittecoreSystem integrator partner for enterprise implementations and consulting engagements.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Skedulo competitors and assessment
Company assessmentDirect peers
- ServiceNow Field Service Management: ServiceNow's FSM module competes with Skedulo in enterprise field service scheduling and mobile workforce management, particularly for organizations that standardize on ServiceNow as their enterprise workflow platform. ServiceNow also integrates with Skedulo, creating a partner-competitor dynamic.
- Salesforce Field Service: Salesforce's native field service management product (built on the ClickSoftware acquisition) directly competes with Skedulo in scheduling, dispatch, and mobile workforce management. It is the most strategically significant peer given Skedulo is built natively on Salesforce and depends on the AppExchange partnership.
- Microsoft Dynamics 365 Field Service: Microsoft's field service offering within Dynamics 365 provides scheduling, dispatch, and resource optimization for deskless workers. Skedulo already integrates with Dynamics 365, indicating direct overlap in customer deployments and bid scenarios across enterprise accounts.
- UKG Pro Workforce Management: UKG (Ultimate Kronos Group) provides workforce management, scheduling, and time & attendance for both deskless and desk-based workers. Skedulo is listed on the UKG Marketplace as an integration partner, indicating parallel capabilities often evaluated in the same procurement cycle.
- Deputy: Deputy provides employee scheduling, shift management, and workforce management primarily for shift-based and hourly deskless workers (healthcare, hospitality, retail). It competes with Skedulo in the shift and rostering product category and overlaps on the healthcare vertical.
- When I Work: When I Work offers employee scheduling and workforce management targeted at shift-based and hourly deskless workers, primarily in SMB and mid-market. It overlaps with Skedulo's Shifts & Rostering module in vertical use cases and customer profiles.
Emerging players
- Connecteam: Connecteam provides an employee app for deskless workers with scheduling, communication, and time tracking features. It overlaps with Skedulo Plus (mobile app) and Dynamic Messaging but is more focused on SMB and hourly frontline workers rather than complex enterprise deployments.
- WorkJam: WorkJam provides a digital workplace platform for frontline and deskless workers including scheduling, task management, and communication. It competes with Skedulo in mobile workforce engagement, particularly for retail, hospitality, and healthcare hourly workers.
Broad incumbents
- Workday: Workday is a broader enterprise HCM and workforce management platform that integrates with Skedulo but also has overlapping capabilities in workforce planning and scheduling. Workday Innovation Partner status with Skedulo creates both partnership and competitive dynamics, particularly for HR-driven buyers.
- Zendesk Field Service: Zendesk offers customer service and field service capabilities that overlap with Skedulo in customer-experience-driven scheduling use cases. Skedulo is a Zendesk App Marketplace partner, indicating they often appear together in CRM-led procurement evaluations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Skedulo social profiles
Digital presenceSkedulo compliance and trust
Trust signalCompliance8 records
Skedulo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Skedulo leadership team
Management profileNumber of profiles
Profiles5 records
Skedulo funding detail
Funding detailFunding overview
Funding rounds7 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Skedulo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Skedulo
What does Skedulo do?
Skedulo sells the Deskless Productivity Cloud, a cloud-based mobile workforce management platform built natively on Salesforce that enables organizations to schedule, dispatch, communicate with, and analyze deskless and field-based workers. The unified offering combines the Skedulo Pulse Platform with three integrated pillars — Plan (scheduling, dispatching, rostering, MasterMind optimization), Engage (mobile app, dynamic messaging, virtual meetings), and Analyze (workforce analytics) — and is sold on an annual SaaS subscription basis to enterprises across healthcare, field service, utilities, nonprofit, and public sector.
Is Skedulo a public or private company?
Skedulo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Skedulo founded?
Skedulo was founded in 2013. It employs 251 to 500 people.
Where is Skedulo based?
Skedulo is headquartered in San Francisco, United States, in the North America region.
How does Skedulo make money?
One revenue line is on record: saaS Subscription (Deskless Productivity Cloud).
Who are Skedulo's main competitors?
Direct peers on record are ServiceNow Field Service Management, Salesforce Field Service, Microsoft Dynamics 365 Field Service, UKG Pro Workforce Management, Deputy and When I Work. Emerging players are Connecteam and WorkJam. Broad incumbents are Workday and Zendesk Field Service.
Does Skedulo have an API?
Yes. Skedulo offers a Lens API and comprehensive GraphQL API for data, location, integration and events. The API enables developers to build custom solutions, connect the platform to systems of record, and extend Skedulo's functionality. CLI tooling and documented APIs are available with low-code and pro-code paths. Developer documentation is at developer.skedulo.com/docs.
What industry is Skedulo in?
Skedulo's product category is Mobile Workforce Management Software. Its primary akta.pro industry code is BPACAKAJ, Workforce Management & Scheduling Outsourcing (Non-payroll). Its NAICS code is 513210 and its SIC code is 7372.