Lpvoice
- Company typePrivate
- Founded2007
- HeadquartersUberlândia, Brazil
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Lpvoice firmographics
Firmographics- Name
- Lpvoice
- Legal name
- Lpvoice Comercial Ltda
- Website
- https://lpvoice.com.br
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Lpvoice industry classification
Industry- Product category
- Cloud Communications and Contact Center Software
- NAICS
- Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Radiotelephone Communications (4812)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), VoIP Access & ITSP Services (HDAIAHAD)
Keywords
Where Lpvoice is headquartered
LocationHeadquarters
- HQ city
- Uberlândia
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Lpvoice business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Supply Chain, Marketing or Sales, Technology or R&D, Operations
Revenue model
- PABX and Communication Platforms: Sale and implementation of PABX systems (Digital, IP, and Hybrid) from manufacturers DÍGITRO, CISCO, and INTELBRÁS, including cloud PABX solutions.
- Contact Center and Communication Software: Cloud-based contact center solutions (Interact), unified communications (UNA), IVR/Chatbot platforms (Persona), and call recording (Record) software licenses and subscriptions.
- Accessories and Hardware: Sale of IP phones, headsets, intelligent terminals, and IP gateways for telephony and communication infrastructure configuration.
- Professional Services: Technical consulting for process mapping, creation of operational procedures, project development and deployment, and remote/on-site technical support.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Lpvoice product offering
Product offeringCore offering
Lpvoice is a Brazilian telecommunications and communications technology provider that sells, integrates, and supports enterprise communication solutions. Its core offerings are proprietary cloud-based software platforms—Interact (multichannel contact center), UNA (unified communications), and Persona (intelligent IVR/chatbot)—alongside PABX systems (digital, IP, hybrid, and cloud) from partner manufacturers DÍGITRO, Cisco, and Intelbras. The company also resells supporting accessories (IP phones, headsets, terminals, IP gateways) and provides technical consulting, installation, and remote/on-site support.
Product overview
LPVoice is a technology and communications company offering a platform-plus-modules portfolio centered on unified communications and contact center solutions. The core offerings include Interact (cloud-based multichannel contact center with voice, chat, video, and email), UNA (cloud-based unified communications with social media chatbot integration), and Persona (intelligent IVR/chatbot platform). Supporting modules include Record (call recording), Retextoar (audio/video transcription), and social media analysis tools. The company also provides PABX solutions in digital, IP, hybrid, and cloud variants, sourced from manufacturers DÍGITRO, Cisco, and Intelbras. Hardware accessories include IP phones, intelligent terminals, IP gateways, and professional headsets. Services include technical consulting and implementation support.
Differentiator
Problem solved
Functional benefit
Products and services
- Interact Cloud-based multichannel contact center platform offering voice, chat, video-chat, and email customer service in a single screen with queue management, recording, and quality monitoring capabilities. Designed for medium and large enterprises seeking to centralize customer service across communication channels.
- UNA Cloud-based Unified Communications tool enabling teams to exchange information via voice, video, and text messaging with integrated social media chatbot integration for WhatsApp, Messenger, and Telegram, plus video conferencing capabilities.
- Persona Intelligent IVR and chatbot platform that unifies voice (URA/IVR) and chat (ChatBots) channels in a single development environment with AI integration for TTS/STT, automated customer service, and decision-making via decision trees.
- Retextoar Rapid and secure multimedia transcription tool for converting large volumes of audio and video content into text with high fidelity, designed for media, entertainment, advertising, journalism, legal, and research use cases.
- Record Call recording solution for DÍGITRO telephony systems that captures internal and external calls in MP3 or WAV format with searchable filters, optional KWS (keyword spotting), and integration with Interact for chat and email recording.
- PABX em Nuvem (Cloud PABX) Cloud-hosted PABX solution providing unified communications (voice, video, chat, chatbots, email, and messaging apps) as a single software platform for business communication optimization.
- Serviços (Professional Services) Technical consulting and implementation services for DÍGITRO, Cisco, and Intelbras PABX platforms, including remote and on-site support, process mapping, operational procedure development, and project deployment.
- Análise de Dados das Mídias Sociais (Social Media Data Analysis) Social media data analysis tool that monitors public behavior, collects social media profile information, publication content, interactions, and detects trends for proactive strategic planning.
Quantifiable outcome
- 76% of Brazilians interact with brands via WhatsApp (according to Panorama Mobile Time/Opinion Box research cited by company)
Companies that use Lpvoice
Customer profileSegments1 record
Ideal customer profiles1 record
Lpvoice technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability11 records
Feature5 records
Lpvoice partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- DÍGITROcoreDÍGITRO is a key technology partner providing PABX platforms of medium and large capacity, along with integrated solutions including Interact (contact center), UNA (unified communications), Persona (IVR/chatbot), and Record (call recording). Lpvoice serves as an authorized integrator and reseller of DÍGITRO products in Brazil.
- CISCOcoreCISCO provides IP phone systems including the 7800 Series and 8800 Series, as well as headset solutions (500 Series and 700 Series). Lpvoice integrates CISCO hardware into their communication solutions portfolio.
- INTELBRÁScoreINTELBRÁS is a Brazilian manufacturer supplying IP phones, intelligent terminals (TI 5000), headsets (CHS and THS series), and IP gateways (GW series) for integration into Lpvoice communication solutions.
Recent moves6 records
Expansion highlights5 records
Lpvoice competitors and assessment
Company assessmentBroad incumbents
- Genesys Cloud: Global cloud contact center and CX platform expanding in Brazil. Competes with Lpvoice's Interact on large enterprise CCaaS deals while offering much broader scale and analytics.
- Cisco (Webex / Webex Contact Center): Global UCaaS and CCaaS incumbent and a current Lpvoice hardware partner. Competes with Lpvoice on enterprise UC and contact center deals while also selling the underlying phones Lpvoice resells.
- Avaya: Long-standing global vendor of enterprise telephony, UC, and contact center solutions. Targets the same mid/large enterprise segment in Brazil that Lpvoice serves with its PABX + Interact bundle.
Regional players
- Movidesk: Brazilian omnichannel service desk / contact center platform. Competes with Lpvoice's Interact on Brazilian enterprise customer-service modernization deals.
Direct peers
- Intelbras: Major Brazilian telecom hardware and UC vendor whose IP phones, gateways, headsets, and PABX systems Lpvoice distributes. Competes for the same Brazilian enterprise telephony and unified communications deals.
- 3C Plus: Brazilian cloud PABX and unified communications provider serving SMBs and enterprises. Direct competitor to Lpvoice in cloud telephony and contact center, with similar locally-hosted support model.
- Dígítro: Brazilian manufacturer of PABX, contact center (Interact), UC (UNA), IVR/chatbot (Persona), and call recording (Record) platforms — the same product family Lpvoice resells and integrates. Effectively a partner-supplier that competes head-to-head for the same enterprise customers in Brazil.
- Total IP Telecomunicações: Brazilian provider of PABX, contact center, and telephony solutions for enterprises. Directly comparable to Lpvoice in target customer (Brazilian businesses) and product mix (PABX + UC + call center).
- Voalle Tecnologia: Brazilian software vendor offering PABX, UCaaS, and contact center platforms. Competes with Lpvoice's cloud PABX and Interact-style contact center offerings for the same enterprise customer base.
Emerging players
- Aivo: Latin American conversational AI and chatbot vendor with WhatsApp integrations. Overlaps with Lpvoice's Persona platform for AI-driven customer service automation in the Brazilian market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
Lpvoice social profiles
Digital presenceLpvoice compliance and trust
Trust signalCompliance1 record
Lpvoice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lpvoice leadership team
Management profileNumber of profiles
Lpvoice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lpvoice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lpvoice
What does Lpvoice do?
Lpvoice is a Brazilian telecommunications and communications technology provider that sells, integrates, and supports enterprise communication solutions. Its core offerings are proprietary cloud-based software platforms—Interact (multichannel contact center), UNA (unified communications), and Persona (intelligent IVR/chatbot)—alongside PABX systems (digital, IP, hybrid, and cloud) from partner manufacturers DÍGITRO, Cisco, and Intelbras. The company also resells supporting accessories (IP phones, headsets, terminals, IP gateways) and provides technical consulting, installation, and remote/on-site support.
Is Lpvoice a public or private company?
Lpvoice is a private company. It is classified as unknown and is currently operating.
When was Lpvoice founded?
Lpvoice was founded in 2007. It employs 1 to 10 people.
Where is Lpvoice based?
Lpvoice is headquartered in Uberlândia, Brazil, in the Latin America region.
How does Lpvoice make money?
Four revenue lines are on record. PABX and Communication Platforms are the primary driver. The others are contact Center and Communication Software, accessories and Hardware and professional Services.
Who are Lpvoice's main competitors?
Broad incumbents on record are Genesys Cloud, Cisco (Webex / Webex Contact Center) and Avaya. Movidesk is listed as a regional player. Direct peers are Intelbras, 3C Plus, Dígítro, Total IP Telecomunicações and Voalle Tecnologia. Aivo is listed as an emerging player.
Does Lpvoice have an API?
No public API is recorded for Lpvoice.
What industry is Lpvoice in?
Lpvoice's product category is Cloud Communications and Contact Center Software. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP). Its NAICS code is 513210 and its SIC code is 7372.