RIG360
RIG360 is a private U.S. truck service network operating 60-plus service centers across the Midwest, Southeast, and East coast, providing maintenance, repair, parts, and extended protection plans to fleet managers and independent owner-operators of all major commercial truck brands.
- Company typePrivate
- Founded-
- HeadquartersGreenville, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What RIG360 does
RIG360, LLC is a private U.S. trucking services company headquartered in Greenville that operates a network of 60-plus truck service and maintenance centers across the Midwest, Southeast, and East coast. The company was founded by a group of Caterpillar dealers who sought to build a unified service network for commercial trucks, and it retains factory-authorized Caterpillar service credentials and genuine Cat parts inventory while also servicing all major commercial truck makes and models, including Freightliner, International, Peterbilt, and Kenworth. The core product is comprehensive bumper-to-bumper truck maintenance, repair, and diagnostics, supplemented by parts sales and an Overhaul Protection for Truck (OPT) extended protection plan.
The underlying operating model combines a central brand, parts, and coordination platform with a federated network of channel-partner service centers operated under the MacAllister, Thompson, and Yancey dealer brands, which together provide cross-location service history sharing so that any truck in the RIG360 system can be serviced at any location in the network. RIG360 sells directly to fleet service managers and independent owner-operators through its website, phone channels, and physical service centers, using a quote-based, pay-as-you-go pricing model with no public enterprise contracts. Revenue is generated through professional service fees, parts sales (hardware), and the OPT subscription protection plan.
RIG360 firmographics
Firmographics- Name
- RIG360
- Legal name
- RIG360, LLC
- Website
- https://rig360truck.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- RIG360 is a private U.S. truck service network operating 60-plus service centers across the Midwest, Southeast, and East coast, providing maintenance, repair, parts, and extended protection plans to fleet managers and independent owner-operators of all major commercial truck brands.
- Ownership category
- akta.pro rank
RIG360 industry classification
Industry- Product category
- Commercial Truck Maintenance and Repair Services
- NAICS
- Automotive Repair and Maintenance (8111)
- SIC
- Wholesale-Motor Vehicle Supplies & New Parts (5013)
- akta.pro primary industry
- Trailer/Container Modifications & Conversions (Liftgates, Linings, Vents, Custom Builds) (TLAKACAM)
Keywords
Where RIG360 is headquartered
LocationHeadquarters
- HQ city
- Greenville
- HQ country
- United States
- HQ region
- North America
Offices26 records
Markets served
RIG360 business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales
Revenue model
- Truck Service and Maintenance: RIG360 generates revenue through providing truck service, maintenance, and repair services at their network of service centers. Services include engine diagnostics and repair, brake systems, transmission work, DPF cleaning, DOT inspections, and other maintenance needs for commercial trucks.
- Parts Sales: Revenue from selling truck parts including genuine Cat parts and other truck components to customers during service visits.
- Extended Protection Plans: Overhaul Protection for Truck (OPT) - extended protection plans offered to customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Service-based pricing varies by location and service type |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
RIG360 product offering
Product offeringCore offering
RIG360 operates a network of over 60 truck service and maintenance centers across the US Midwest, Southeast, and East coast, providing bumper-to-bumper commercial truck repair and maintenance for all makes and models including Caterpillar, Freightliner, International, Peterbilt, and Kenworth. Services include engine diagnostics and repair, brake systems, transmission work, DPF cleaning, DOT inspections, electrical systems, trailer repairs, and overhauls. The company also sells genuine Cat OEM parts and offers Overhaul Protection for Truck (OPT) extended protection plans.
Product overview
RIG360 is a single unified truck service and maintenance network offering comprehensive bumper-to-bumper service for all makes and models (including Caterpillar, Freightliner, International, Peterbilt, Kenworth, and other truck brands). The core offering is the Truck Service and Maintenance product, supported by genuine Cat parts inventory and a platform of over 60 strategically located service centers across the Midwest, Southeast, and East Coast. The network enables seamless communication and information sharing between locations, so customers gain access to the full network through any single location.
Differentiator
Problem solved
Functional benefit
Products and services
- Truck Service and Maintenance
Companies that use RIG360
Customer profileSegments2 records
Ideal customer profiles2 records
RIG360 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
RIG360 partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and foundational.
- MacAllister Truck CentercoreMacAllister Truck Centers are part of the RIG360 service network, providing truck maintenance and repair services under the RIG360 brand. Multiple MacAllister locations operate across Michigan and Indiana as authorized RIG360 service centers.
- Thompson Truck SourcecoreThompson Truck Source locations are members of the RIG360 service network, providing truck maintenance and repair services. Thompson operates locations in Florida and Alabama as part of the RIG360 network.
- Yancey Truck CentercoreYancey Truck Centers operate as part of the RIG360 service network, providing comprehensive truck maintenance and repair services across Georgia locations.
- Caterpillar Dealers NetworkfoundationalRIG360 originated from a group of Caterpillar dealers recognizing the need for comprehensive truck service centers. Every RIG360 Service Center remains a go-to resource for all things Cat, with factory-authorized technicians and genuine Cat parts.
- CaterpillarfoundationalAs the founding entity behind RIG360, Caterpillar's dealer network established the company. Service centers are factory-authorized for Cat equipment and stock genuine Cat parts, while also servicing all other truck brands including Freightliner, International, Peterbilt, and Kenworth.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
RIG360 competitors and assessment
Company assessmentDirect peers
- Rush Enterprises: Largest network of commercial truck dealerships and service centers in North America, primarily franchised for Peterbilt. Directly comparable to RIG360 as a multi-location heavy-duty truck service provider targeting fleets and owner-operators.
- Velocity Vehicle Group: Daimler Truck dealer network operating Freightliner and Western Star service locations across the Western US. Highly comparable as a multi-brand commercial truck service network with factory-authorized capabilities and cross-location coverage.
- Premier Truck Group: Multi-brand commercial truck dealer and service network with locations across multiple US regions. Comparable to RIG360 in serving all-makes heavy-duty truck service customers with factory-authorized capabilities.
- Inland Truck Parts & Service: Independent commercial truck parts and service network with locations across multiple states. Comparable to RIG360 in providing all-makes truck repair, parts distribution, and fleet service support.
- SelecTrucks (Daimler Truck Used): Daimler Truck's used commercial truck retail and service network. Comparable to RIG360 as an OEM-anchored truck service network with multi-location coverage and factory-trained technicians.
- Truck Country / Stoops Group: Freightliner-aligned commercial truck dealer and service network operating across the Midwest. Comparable in business model and target customer base (fleets and owner-operators) to RIG360.
- MHC Truck Leasing / Kenworth: Kenworth-aligned dealer and leasing network with extensive service center footprint. Directly comparable as a commercial truck service network leveraging OEM factory authorization across multiple US geographies.
Broad incumbents
- Pilot Flying J: Largest North American travel center network with roadside truck service capabilities. Comparable to RIG360 in delivering truck maintenance at scale to long-haul drivers, though service is one component of a broader fuel and retail business.
- TravelCenters of America: Operates a national network of travel centers including on-site truck service and repair bays. Comparable to RIG360 in providing commercial truck maintenance at scale, though embedded within a broader travel plaza business.
Regional players
- Pacific Truck: West Coast commercial truck dealer and service network, primarily Freightliner and Volvo. Operates a comparable multi-brand service model to RIG360 but in a geography (West Coast) where RIG360 is absent.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
RIG360 social profiles
Digital presenceRIG360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
RIG360 leadership team
Management profileNumber of profiles
RIG360 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RIG360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RIG360
What does RIG360 do?
RIG360 operates a network of over 60 truck service and maintenance centers across the US Midwest, Southeast, and East coast, providing bumper-to-bumper commercial truck repair and maintenance for all makes and models including Caterpillar, Freightliner, International, Peterbilt, and Kenworth. Services include engine diagnostics and repair, brake systems, transmission work, DPF cleaning, DOT inspections, electrical systems, trailer repairs, and overhauls. The company also sells genuine Cat OEM parts and offers Overhaul Protection for Truck (OPT) extended protection plans.
Is RIG360 a public or private company?
RIG360 is a private company. It is classified as corporate owned and is currently operating.
When was RIG360 founded?
RIG360 was founded in -1. It employs 501 to 1,000 people.
Where is RIG360 based?
RIG360 is headquartered in Greenville, United States, in the North America region.
How does RIG360 make money?
Three revenue lines are on record. Truck Service and Maintenance is the primary driver. The others are parts Sales and extended Protection Plans.
Who are RIG360's main competitors?
Direct peers on record are Rush Enterprises, Velocity Vehicle Group, Premier Truck Group, Inland Truck Parts & Service, SelecTrucks (Daimler Truck Used), Truck Country / Stoops Group and MHC Truck Leasing / Kenworth. Broad incumbents are Pilot Flying J and TravelCenters of America. Pacific Truck is listed as a regional player.
Does RIG360 have an API?
No public API is recorded for RIG360.
What industry is RIG360 in?
RIG360's product category is Commercial Truck Maintenance and Repair Services. Its primary akta.pro industry code is TLAKACAM, Trailer/Container Modifications & Conversions (Liftgates, Linings, Vents, Custom Builds). Its NAICS code is 8111 and its SIC code is 5013.