Data Recovery Labs

What Data Recovery Labs does

Data Recovery Labs, operating as a division of Ascendtech, Inc. (dba Datarecoverylabs.com), is a private professional services firm headquartered in Cleveland, Ohio, that provides data recovery, digital forensics, and secure data destruction services to clients across the United States and Canada. The company was founded as a hard-drive repair facility and evolved into a comprehensive data recovery provider serving individuals, small businesses, and Fortune 500 enterprises across all industries. Its core service catalog spans recovery for HDDs, SSDs, multi-drive RAID arrays (all levels including SAN and NAS), servers (file, database, email, web, virtual), enterprise databases (Microsoft SQL, Oracle, MySQL, SAP, SharePoint), tape media, mobile devices, external drives, flash/USB/SD storage, encrypted drives, and virtualization environments such as VMware. The underlying technology stack consists of proprietary hardware and software tools developed in-house to interface with failed storage media, supported by a secure lab facility operating at industry encryption standards.

The business operates a sales-led, quote-based go-to-market in which prospective customers submit requests via the company website or by phone (1-866-823-0333), receive a free case evaluation and diagnostic, and only pay upon successful data recovery under a "No Data, No Charge" guarantee. Distribution relies on direct website ordering, inside phone sales, nationwide free shipping/drop-off, and a Reseller Partnership Program. Marketing is anchored on a SEO-heavy website with location-specific landing pages across all U.S. states and Canada, supplemented by an extensive educational resource library.

Revenue streams derive from three professional service lines: data recovery (the core offering), digital forensics (electronic discovery for legal/personal matters), and data destruction (compliant with GLBA, HIPAA, FCRA, and HITECH). The firm holds no disclosed patents, trademarks, external funding, or M&A activity. Its headcount sits in the 11-50 range and it is privately held with no external investment or parent-company ownership evidenced in the data.

Name

Data Recovery Labs

Legal name

Ascendtech, Inc

Website

https://datarecoverylabs.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Data Recovery Labs is a Cleveland, Ohio–based professional services firm (a division of Ascendtech, Inc.) that recovers data from failed HDDs, SSDs, RAID arrays, servers, databases, and mobile devices for individuals, small businesses, and Fortune 500 clients across the U.S. and Canada.

Ownership category

akta.pro rank

Product category

Data Recovery Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

akta.pro secondary industry

Data Destruction Services (On-site/Off-site, Media Sanitization) (BPALAIAC)

Keywords

• Data recovery services
• RAID data recovery
• Digital forensics
• Hard drive recovery
• Secure data destruction

Headquarters

HQ city

Willoughby

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Data Recovery Services: Professional data recovery services for hard drives, SSDs, RAID systems, servers, and mobile devices. Customers pay upon successful recovery of their data, with free diagnostics and evaluation.
2. Data Destruction Services: Secure data erasure services including software sanitization, data wiping, and physical destruction of storage media to meet compliance requirements such as GLBA, HIPAA, FCRA, and HITECH.
3. Digital Forensics Services: Electronic discovery and forensic data engineering services for legal cases and personal matters, including computer, database, and mobile device forensics.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Data Recovery Labs provides professional data recovery services from failed HDDs, SSDs, RAID arrays (all configurations), servers, databases, virtualization environments, tape, laptops, desktops, mobile devices, external drives, and flash/USB/SD storage. The firm also offers digital forensics/electronic discovery for legal cases and secure data destruction (software sanitization, degaussing, shredding, crushing, disintegration) compliant with GLBA, HIPAA, FCRA, and HITECH.

Product overview

Data Recovery Labs offers a comprehensive suite of data recovery services as a single unified service offering. The core products include Data Recovery (covering HDDs, SSDs, RAIDs, and mobile devices), Digital Forensics (for legal discovery and computer forensics), and Data Destruction (secure disposal services). These core services are supported by specialized service modules for specific storage types including RAID arrays (all configurations), hard drives, solid-state drives, servers (file, database, email, web, virtual), databases (SQL, Oracle, MySQL, Access, IBM Notes, SAP, SharePoint), tape media, laptops, desktops, mobile devices, external drives, flash/USB/SD cards, encrypted drives, virtualization environments (VMware), SAN, and NAS systems. The company provides services across the United States and Canada with nationwide coverage.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Recovery Professional data recovery service retrieving lost or corrupted data from failed hard disk drives (HDDs), solid-state drives (SSDs), multi-drive RAID arrays (all configurations including RAID 0, 1, 0+1, 10, 3, 4, 5, 50, 6, SAN, NAS), servers (file, database, email/Microsoft Exchange, web, virtual), enterprise databases (Microsoft SQL, Oracle, MySQL, Access, IBM Notes/Domino, Dynamics, SAP, SharePoint), virtualization platforms (VMware), tape media, laptops, desktops, mobile devices, external drives, and flash/USB/SD storage. Designed for individuals, small businesses, and Fortune 500 enterprises experiencing data loss from hardware failure, accidental deletion, natural disasters, or software corruption.
• Digital Forensics Electronic discovery and computer forensics service that helps organizations and individuals locate and secure data for legal cases or personal matters. Covers computer, database, and mobile device forensics with forensic data engineers working around the clock to recover every possible bit of data from all storage media.
• Data Destruction Secure IT asset data management program covering software sanitization, data wiping, and physical destruction (degaussing, shredding, crushing, disintegration) of hard drives, servers, computers, smart devices, virtual machines, flash drives, logical drives, SSDs, and individual files. Compliant with GLBA, HIPAA, FCRA, and HITECH data privacy and disposal legislation.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Ascendtech, Incparent companyOthersAscendtech, Inc is the parent company operating as Data Recovery Labs (dba Datarecoverylabs.com). This is a corporate subsidiary/operating division relationship rather than an external partnership.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Stellar Data Recovery: Stellar offers both DIY data recovery software and professional lab recovery services for HDDs, SSDs, RAID, and mobile devices. Partial overlap: competes with Data Recovery Labs in professional recovery but differentiates via a software-led, lower-touch delivery model.

Direct peers

• ACE Data Recovery: ACE Data Recovery offers recovery for HDDs, SSDs, RAIDs, servers, and storage media with Class 10/ISO cleanroom facilities. Similar specialization, delivery model (quote-based, free diagnostics), and target mix of consumer and enterprise customers.
• DriveSavers: DriveSavers is a well-known U.S. data recovery lab offering HDD, SSD, RAID, server, mobile, and flash recovery with 24/7 service and a similar No Data, No Charge model. Directly comparable to Data Recovery Labs across core service lines, enterprise/consumer split, and outcome-based pricing.
• SalvageData: SalvageData is a U.S. data recovery and forensics lab covering HDDs, RAIDs, servers, mobile devices, and ransomware recovery with a No Data, No Charge policy. Comparable service portfolio, geographic focus (U.S.), and emergency response positioning.
• SecureData Recovery Services: SecureData Recovery Services operates a nationwide network of certified cleanroom labs delivering RAID, server, SSD, and mobile recovery, along with certified data destruction. Closely mirrors Data Recovery Labs in service scope, regulatory positioning (HIPAA, SOX), and target customer segments.
• Gillware Data Recovery: Gillware provides HDD, SSD, RAID, and mobile device recovery with in-house R&D tooling and a no-recovery-no-charge guarantee. Comparable on service mix, proprietary tooling approach, and enterprise/SMB customer base.
• CBL Data Recovery: CBL Data Recovery provides worldwide HDD, SSD, RAID, server, and tape recovery services with a similar free-evaluation model. Comparable on service breadth and enterprise/consumer customer mix.
• Datarecovery.com: Datarecovery.com (formerly ESS Data Recovery) provides HDD, SSD, RAID, server, and tape recovery with certified cleanrooms and a similar free-evaluation process. Directly comparable specialist recovery lab with comparable customer mix.

Broad incumbents

• Kroll Ontrack (Ontrack Data Recovery): Ontrack (now under Kroll) is one of the largest and longest-established data recovery and digital forensics providers globally, serving enterprise and legal clients. Overlaps directly with Data Recovery Labs on recovery and e-discovery but operates at a much larger scale with broader global reach.
• Seagate Rescue Data Recovery Services: Seagate operates an in-house data recovery service for its own drive products and offers it to consumers and enterprises. While a drive manufacturer first, its recovery service is a comparable offering for HDD/SSD recovery customers and a potential competitor or partner channel.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/datarecoverylabs
• LinkedInlinkedin.com/company/data-recovery-labs

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Data Recovery Labs