What Taylor Made does

Taylor Made (UK) Ltd is a privately held, founder-led real estate agency headquartered at 36a Southbourne Grove, Bournemouth, United Kingdom. Founded in 2003 by John Stein (active in the local property market since 1989) and rebranded in 2007 following a partnership buy-out, the firm operates four physical locations across the Dorset coastal corridor — Southbourne (head office), Bournemouth Town Centre, Winton, and Christchurch — covering Poole to Christchurch. The company is structured as a UK private limited company (company number 06426120) with no disclosed external investors, subsidiaries, or parent entity.

The business delivers three core service lines — Sales, Lettings, and Property Management — augmented by Introduction-only tenant-finding, Market Appraisal/Valuation, and Buy-to-Let Advisory. Underlying technology is conventional estate-agency software for listings and property management; property marketing is distributed through Rightmove (with Featured and Premium Listing tiers claimed to drive up to 200x more interest than standard listings), the company's own website, and local print media. The firm holds standard UK property compliance credentials (Property Ombudsman membership, Client Money Protect, Trading Standards Approved Code, DPS deposit protection).

Revenue is generated via transaction commissions on a no-sale-no-fee basis (with a notably short two-week sole-agency tie-in), recurring monthly management fees of 9-12% of rent plus VAT (with £300 setup and ancillary inventory/inspection/renewal/EOT/DPS fees), and one-off introduction fees (e.g., £495 inc VAT at the Southbourne office). Customer concentration is long-tail across individual homeowners, landlords (including overseas investors), tenants, and small buy-to-let investors, supplemented by relocation-agent partnerships that supply tenants into the managed portfolio.

Name

Taylor Made

Legal name

Taylor Made (UK) Ltd

Website

https://taylormadeuk.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

Taylor Made is a founder-led Bournemouth-based estate agency offering residential sales, lettings, and property management services across the Dorset coastal corridor (Poole to Christchurch) through four high street offices, serving individual homeowners, landlords, and tenants.

Ownership category

akta.pro rank

Headquarters

HQ city

Bournemouth

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Property Sales Commission: Commission-based sales with no sale no fee basis. Commission rates vary based on contract type (Sole Agency, Multiple Agency, or Joint Sole Agency).
2. Lettings Management Fees: Percentage of monthly rent for fully managed properties. Southbourne Office: 10-12% of rent (plus VAT) with £300 setup fee. Introduction Only: one-off fee of £495 (inc VAT).
3. Lettings Setup and Additional Fees: Additional fees including inventory (£95), inspection (£29), renewal (£114), EOT report (£95), DPS claim submission (£145).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Taylor Made is a residential estate agency operating across the Dorset coastline from Poole to Christchurch, providing property sales on a no-sale-no-fee basis, tenant introduction and fully managed lettings services, and ongoing property management including rent collection, inspections, and deposit administration. The agency operates from multiple high street offices and combines traditional in-branch service with online listings via Rightmove.

Product overview

Taylor Made is a traditional estate agency offering a unified property services platform focused on residential sales and lettings in the Bournemouth/Dorset area. The core portfolio consists of Sales (estate agency for property sales), Lettings (tenant placement), and Property Management (ongoing rental management). These services are delivered through two main service tiers: an Introduction Service (tenant find only) and a Fully Managed Service (comprehensive management). Additional supporting services include Market Appraisal/Valuation and Buy to Let Advisory, which complement the core sales and lettings offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Sales Residential property sales service for homeowners and buyers across the Dorset coastline, including market appraisal, listing on Rightmove with premium upgrades, accompanied viewings, and negotiation through to completion. Operated on a no-sale-no-fee basis with short tie-in periods.
• Lettings (Tenant Introduction) Service for landlords to find suitable tenants, including marketing the property, conducting viewings, referencing applicants, and preparing the tenancy agreement.
• Fully Managed Lettings Comprehensive landlord service including rent collection, property inspections, maintenance coordination, deposit administration, and ongoing tenant management throughout the tenancy.
• Property Valuation / Market Appraisal Free, no-obligation market appraisal service to advise homeowners on the likely sale or rental value of their property.

Quantifiable outcome

• Properties sometimes sold before being listed online
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• Tesco PlcminorStrategic or Co-development Partner · 1 January 2020In 2020 Taylor Made teamed up with Tesco Plc to support Royal Bournemouth Hospital and donated 330 large bags of personal supplies to NHS doctors and nurses at a critical time during the pandemic.
• Local, National and International Companies and Relocation AgentscoreChannel Partner/ Reseller/ DistributorTaylor Made works in partnership with many local, national and international companies and relocation agents successively supplying the best possible tenants to their Landlords.
• Deposit Protection Service (DPS)coreOthersGovernment approved deposit protection scheme - Taylor Made uses DPS to protect tenant deposits for fully managed properties.
• Client Money ProtectcoreOthersTaylor Made holds Client Money Protect certification ensuring client money is protected.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Foxtons: London-focused UK estate agency operating a high-street branch network for sales, lettings and property management. Comparable incumbent model with similar multi-office strategy to Taylor Made, though focused on a premium urban geography.
• Countrywide (Connells Group): Large UK multi-brand estate agency group including high street, lettings and surveying brands. Comparable as a broad incumbent offering residential sales, lettings and property management across regional UK geographies.
• Connells Estate Agents: One of the UK's largest estate agency networks offering residential sales, lettings and property management across the country. Comparable to Taylor Made as a broad incumbent operating hybrid high street + online sales and lettings at scale.

Direct peers

• Hunters Estate Agents: National UK estate agency network offering sales, lettings and property management through franchised high-street branches. Comparable multi-service, multi-office regional model to Taylor Made.
• Romans Estate Agents: Regional UK estate agency (South/Southeast focus) offering residential sales, lettings and property management across multi-branch locations. Closely comparable multi-office regional sales + lettings model to Taylor Made.
• Martin & Co: UK-wide lettings and property management franchise network with strong local branches. Directly comparable to Taylor Made's fully managed and tenant-find-only service mix for residential landlords across regional UK geographies.
• Winkworth Franchising: UK franchised estate and letting agency network with a London / South East tilt, providing residential sales, lettings and management. Comparable business model and recurring management revenue structure to Taylor Made.
• Belvoir Lettings: National UK lettings and sales franchise focused on residential property management for landlords. Highly comparable business model (sales + lettings + management) to Taylor Made, with similar percentage-of-rent fee structure.

Emerging players

• Purplebricks: Pioneer of the UK's online/hybrid estate agency model, undercutting high-street commission. Direct competitor disrupting the traditional agency value proposition that Taylor Made defends with its multi-branch local presence.

Regional players

• Spencers Estate Agents: Independent South Coast / Southern UK estate agency operating in regional markets outside Taylor Made's Bournemouth-Dorset core. Comparable service mix of residential sales, lettings and block management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TaylorMadeEA
• Facebookfacebook.com/taylorMADEUK2006
• LinkedInlinkedin.com/company/taylor-made-uk-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taylor Made