ISOmedik

What ISOmedik does

ISOmedik (legal name PT Integritas Solusi Medika) is an Indonesia-based health benefit management company founded in 2016 that delivers Third Party Administrator (TPA) and Administrative Services Only (ASO) services to insurance companies and private enterprises. The company administers health insurance memberships, provides access to a network of 4,000+ healthcare providers across Indonesia, processes inpatient and outpatient cases, manages claims, and operates a 24/7 call center. Named enterprise customers span retail (Sumber Alfaria Trijaya, Midi Utama Indonesia), consumer goods (Nestle Indonesia, Daesang Agung), manufacturing (Koyorad, Selamat Sempurna, DIC Graphics, Papertech, Haldin Pacific), logistics (Linfox, LX Pantos), mining and construction (RUC Cementation), energy (IHI Power Service Indonesia), chemicals (Sulfindo Adiusaha), banking (Bank Index Selindo), advertising (WPP Group), real estate (Graha Bumi Hijau), and other sectors.

The technology stack is built on three proprietary platforms — ISOcare Clinic (clinic management system with native integration to BPJS Kesehatan's PCARE and Mobile JKN for eligibility validation, real-time monitoring, digital records, and pharmacy linkage), ISOpRO (provider portal), and ISOapps (administrative platform for insurance and ASO operations) — supplemented by a module catalog covering wellness (Fitness, MyFit App, In-House Clinic Provider, White-Label Insurance App), curative (Telemedicine, Drug Delivery, Home Care, Clinic/Hospital Monitoring), and preventive (MCU, Vaccines, Supplements) programs. The company sells primarily through direct enterprise sales on a quote-based, managed-fee model, complemented by subscription-style licensing of the clinic management system to providers; an OEM/white-label option lets insurance partners embed ISOmedik's offering inside their own consumer apps.

Revenue mechanics are managed services contracts for the TPA/ASO and ISOcare lines plus recurring subscription income for the ISOcare Clinic digitalization product; pricing is not publicly disclosed. The company is privately held, headquartered in West Jakarta, and operates with 11-50 employees. No funding rounds, acquisitions, or institutional investors are disclosed.

Name

ISOmedik

Legal name

PT Integritas Solusi Medika

Website

https://isomedik.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

ISOmedik is an Indonesia-based health benefit management company that provides TPA/ASO services, clinic digitalization (ISOcare Clinic), and wellness/curative/preventive programs to insurance companies and private enterprises across a 4,000+ provider network.

Ownership category

akta.pro rank

Product category

Health Benefit Management / Third Party Administrator Services

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Self-Funded Employer Plan TPA (ASO Administration) (HLAEALAA)

akta.pro secondary industries

Compliance, Reporting & Regulatory Administration (ERISA/ACA/No Surprises) (HLAEALAJ), Administrative Services Only (ASO) for Employers (HLAEAAAD), Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM)

Keywords

• Health benefit management
• Third party administrator
• Health insurance administration
• Claims management services
• Clinic management software

Headquarters

HQ city

Kedoya Selatan

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. TPA/ASO Services: Third Party Administrator/Administrative Services Only fees charged to insurance companies and private enterprises for managing health benefits including administration, provider network access, claim management, and customer support.
2. ISOcare Employee Health Benefit Management: Services to utilize and maximize employee BPJS Kesehatan benefits while providing exceptional service, likely billed as managed service fees.
3. ISOcare Clinic Digitalization: Clinic management system licensing and support services for healthcare providers.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ISOmedik provides integrated health benefit management services in Indonesia, operating as a Third Party Administrator (TPA) and Administrative Services Only (ASO) provider for insurance companies and private enterprises. Its offerings cover health insurance and membership administration, access to a network of 4,000+ healthcare providers, inpatient and outpatient process assistance, and claim management. The company also delivers ISOcare (BPJS Kesehatan benefit optimization for employees), ISOcare Clinic (a digital clinic management system integrated with PCARE and Mobile JKN), telemedicine, and wellness, curative, and preventive health programs.

Product overview

ISOmedik is a health benefit management company that offers a platform-plus-modules architecture consisting of core products (TPA/ASO, ISOcare, and ISOcare Clinic) along with supporting platforms (ISOpRO provider portal and ISOapps administrative platform). The portfolio includes wellness programs (Fitness, MyFit App, In House Clinic Provider, White-Labelling Insurance App), curative programs (Telemedicine, Drug Delivery, Home Care, Dashboard Monitoring Client, Clinic/Hospital Monitoring), and preventive programs (MCU, Vaccine, Supplement). The company serves insurance companies, private enterprises, and healthcare providers across Indonesia through a network of 4,000+ providers.

Differentiator

Problem solved

Functional benefit

Brands

• TPA/ASO: Third Party Administrator/Administrative Services Only service for insurance companies and private enterprises to manage health benefits including membership administration, provider network access, inpatient/outpatient assistance, and claim management.
• ISOcare
• ISOcare Clinic
• ISOpro

Named customers20 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Fullerton Health: Singapore-headquartered integrated healthcare provider operating corporate health solutions, clinical networks and TPA-like benefit administration across Southeast Asia — directly comparable to ISOmedik's TPA + provider network model but with broader SEA reach.
• Alodokter: Indonesian digital health platform offering telemedicine, provider directory and corporate wellness integrations — overlapping with ISOmedik's telemedicine, drug delivery and wellness program modules in the same Indonesian market.
• Halodoc: Leading Indonesian telemedicine and digital health platform — competing for the same digital health spend from Indonesian insurers and employers, particularly on the telemedicine and wellness modules of ISOmedik's stack.

Broad incumbents

• International SOS: Global leader in corporate health and assistance, including medical evacuation, occupational health and employee benefit support for multinational employers — operates at the broader incumbent level of the same corporate health space ISOmedik serves in Indonesia.
• Cigna Global Health Benefits: Global health insurer and benefits administrator with extensive international TPA capabilities for multinational employers — competes with ISOmedik for the same cross-border corporate accounts evident in its customer logos (Nestle, WPP, IHI, Ecolab).
• Aetna International: Global health benefits provider offering TPA and managed care services to multinational employers and insurers — overlapping with ISOmedik's TPA/ASO services for cross-border corporates, though at considerably larger scale.
• Prudential Indonesia: Major Indonesian life and health insurer that is itself a likely customer of ISOmedik's TPA services and an adjacent competitor in offering integrated corporate health benefits across the same employer base.
• Marsh (Mercer Marsh Benefits): Global insurance broker and employee benefits consultancy through Mercer Marsh Benefits that designs, administers and manages group health programs for multinational employers — directly comparable on the benefits administration side but as a much larger incumbent.

Emerging players

• Plum Benefits: Tech-enabled employee benefits platform in Asia (especially India) providing group health insurance administration and corporate wellness — comparable as a digital-first health benefit administrator serving employers, though focused on India rather than Indonesia.

Direct peers

• Medlinx: Asia-focused medical network and TPA serving insurers and corporates across the region, providing provider access, claims administration and cost containment — overlapping with ISOmedik's core TPA/ASO proposition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/pt-integritas-solusi-medika

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ISOmedik