River Garden Care

What River Garden Care does

River Garden Care Ltd is a privately held, CQC-regulated domiciliary care provider headquartered in Bromley, United Kingdom, with a second operational office in Wallington serving the Sutton, Kingston and Merton boroughs. The company delivers fee-for-service home care and support to elderly clients and their families across seven South London boroughs (Bromley, Bexley, Croydon, Kingston, Sutton, Lewisham and Wimbledon), employing 51-100 locally-based carers under the direction of a five-person management team.

Its core offering combines five general service lines — Home Help, Elder Live-In Care (24/7), Personal Care, Reablement Support and Companionship — with a portfolio of specialist clinical services covering dementia, palliative/end-of-life, stroke, diabetes, mobility/physical disability, specialist medication administration and catheter/stoma care. There is no proprietary technology platform; delivery is entirely human-staffed via employed carers visiting or living with clients in their own homes, with bi-weekly invoicing via Standing Order, Direct Debit, BACS or cheque.

The business operates a direct-to-consumer model acquiring clients through phone inquiries, website booking forms, office walk-ins, and referrals from local-authority and charity partners (Bromley Council, Age UK, Alzheimer's Society, Skills for Care, AOHT). Pricing is quote-based per care package and not publicly disclosed. The company differentiates on regulatory standing (CQC 'Good', January 2021), a Living Wage minimum for carers, a five-stage vetting process, and continuity-of-carer delivery, positioning itself as a higher-quality, locally embedded alternative to residential care at 30-50% lower stated cost.

Name

River Garden Care

Legal name

River Garden Care Ltd

Website

https://rivergardenhomecare.co.uk

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

River Garden Care is a CQC-regulated, privately held domiciliary care provider in South London delivering fee-for-service home help, live-in, personal, specialist and dementia care to elderly clients across seven London boroughs via 51-100 employed local carers.

Ownership category

akta.pro rank

Product category

Home Healthcare Services (Domiciliary Care)

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (6216), Other Residential Care Facilities (62399)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

Light Housekeeping & Home Upkeep (Non-Medical) (HSABAAAD), Companion Care & Social Support (non-clinical) (HLADAGAB), Short-Term & Temporary 24/7 In-Home Care (Bridge Coverage) (HSABAHAI), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)

Keywords

• Domiciliary home care
• Elderly care services
• Live-in care
• Dementia care support
• Personal care assistance

Headquarters

HQ city

Bromley

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel

Revenue model

1. Home Care Services: Fee-for-service home care billing model where clients pay for care visits and services received. Invoicing typically sent every 2 weeks for care services, with payment collected via Standing Order, Direct Debit, BACS transfer or cheque.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

River Garden Care is a CQC-regulated domiciliary home care provider that delivers personalised in-home care and support services to elderly clients across South London boroughs (Bromley, Bexley, Croydon, Kingston, Sutton, Lewisham, Wimbledon). Core services include Personal Care, Home Help, 24/7 Elder Live-In Care, Companionship, and Reablement Support, supplemented by specialist care for dementia, palliative, stroke, diabetes, mobility/physical disability, specialist medication, and catheter/stoma conditions. All services are delivered by locally employed, rigorously vetted carers paid at least the Living Wage, with continuity of carer assignment and 24/7 on-call support.

Product overview

River Garden Care provides a comprehensive range of domiciliary home care services for older people across South London boroughs. The core offering consists of five main service categories: Home Help (household assistance), Elder Live-In Care (24/7 residential care), Personal Care (hands-on daily support), Reablement Support (post-hospital recovery), and Companionship (social-emotional support). These are complemented by specialist care services for conditions including Dementia, Palliative/End-of-Life Care, Stroke Recovery, Diabetes Management, Mobility/Physical Disability Support, Specialist Medication Administration, and Catheter/Stoma Care. The company operates as a CQC-regulated care provider serving Bromley, Bexley, Croydon, Kingston, Sutton, Lewisham, and Wimbledon areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Help Assistance with daily household chores including shopping, meal preparation, light housework, laundry, and light gardening, designed to help elderly clients maintain independence in their own homes.
• Elder Live-In Care Continuous 24/7 in-home care where a dedicated trained carer lives with the client to provide round-the-clock support, companionship, and assistance with daily living activities.
• Personal Care Hands-on support with personal hygiene, bathing, dressing, toileting, continence care, medication reminders, and mobility support tailored to individual client needs.
• Reablement Support Short-term recovery-focused care for clients returning home after hospital stays, surgery, or illness, providing flexible support during the recovery period.
• Companionship Social and emotional support including conversation, reading, hobbies, outings, and assistance maintaining contact with family and friends to reduce isolation.
• Dementia Care Specialised person-centred dementia care services supporting clients from early to advanced stages, including cognitive therapy, reminiscence therapy, and daily living support.
• Palliative Care End-of-life care providing comfort, pain management, and emotional support to clients and families during sensitive periods.
• Stroke Care Specialist support for stroke survivors including assistance with eating, drinking, daily activities, and coordination with Speech and Language Therapy teams.
• Diabetes Care Support with medication reminders, dietary management, and appointment coordination for clients with diabetes.
• Mobility/Physical Disability Care Assistance with mobility issues, moving and handling, use of aids and hoists, and support for physical disabilities to maintain independence and dignity.
• Specialist Medication Support Collection and support with medication management including eye, ear, and nose drops, PEG feeding assistance, and portable oxygen tank support in coordination with district nursing teams.
• Catheter and Stoma Care Maintenance and management of catheters and stoma bags with dignity, working closely with district nurses to prevent infections.

Named customers6 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• Alzheimer's SocietyminorOthersCharitable partnership providing dementia support resources and raising awareness. River Garden Care displays Alzheimer's Society logo on their website indicating membership or collaborative relationship.
• Care Quality Commission (CQC)coreOthersRegulatory body that inspects and regulates home care providers. River Garden Care is fully authorized and regulated by CQC with a Good rating.
• Skills for CareminorOthersSkills for Care is an industry body that works with adult social care employers to set standards and support workforce development. Listed as a partner/affiliate on River Garden Care website.
• Bromley CouncilminorOthersLocal government authority in Bromley. River Garden Care is listed as a partner on Bromley Council's website, indicating they are an approved care provider for the borough.
• Age UKminorOthersCharity organization supporting older people. River Garden Care displays Age UK logo indicating collaborative relationship for elderly care support.
• Association of Home Care Organisations (AOHT)minorOthersIndustry association for home care organizations. River Garden Care is a member of AOHT.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bluebird Care: Franchised UK home care provider delivering personal care, live-in care, dementia care and reablement services through local offices. Direct competitor in the London/South East market with a similar CQC-regulated franchise operating model.
• Alina Homecare: UK home care provider delivering personal care, companionship, dementia care and live-in care for elderly clients. Comparable regional operator with overlapping South East England service territory and similar CQC-regulated model.
• Right at Home UK: National franchised network offering domiciliary care, dementia care, and live-in care for older adults across the UK. Overlaps directly with River Garden Care's service portfolio and competes in similar South East London geographies.
• Home Instead UK: National franchise network providing personalised home care for older adults including personal care, dementia care, and live-in care. Competes head-to-head with River Garden Care in South London boroughs with comparable CQC-regulated service offerings.
• Heritage Healthcare: UK franchised home care provider offering personal care, dementia care, palliative care and reablement services. Direct competitor in the London/South East market targeting elderly clients with similar CQC-regulated, locally-staffed delivery model.
• Prestige Nursing & Care: Established UK provider of home care, live-in care and complex clinical care for elderly and vulnerable adults. Overlaps with River Garden Care's specialist care services including dementia, palliative and complex condition support.
• Caremark: UK franchised home care provider offering personal care, dementia care, palliative support and reablement through local offices. Direct peer in domiciliary care delivery with comparable elderly client base and service mix.
• Helping Hands Home Care: One of the UK's largest established domiciliary care providers offering personal care, live-in care, dementia care and specialist support across England. Directly competes with River Garden Care in the London market with overlapping service lines and similar elderly client focus.

Others

• Age UK Bromley & Greenwich: Local Age UK branch offering information, advice and some support services to elderly residents in the Bromley area. Functions as both a referral partner for River Garden Care and an adjacent service provider in the same elderly support ecosystem.

Broad incumbents

• Bupa Home Healthcare: Major UK private healthcare group with a home healthcare division providing complex clinical care and personal care at home. A larger incumbent operating broadly in the same in-home care market as River Garden Care but with a wider portfolio and greater scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/rivergardencare

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about River Garden Care