A2IT

What A2IT does

A2IT (legal entity A2ITWB - TECNOLOGIA, S.A.) is a privately held Portuguese IT services company headquartered in Almada and operating across Portugal, Brazil, and the UAE (Dubai). Founded in 2006 through the merger of Additive Tecnologia and ATWB Consultoria under parent Grupo ADDITIVE, the company provides managed IT services, datacenter and cloud, network and security, monitoring, business continuity, ERP, software development, Apple professional services, and managed print to small and medium enterprises and large organizations across Portuguese-speaking markets and the Middle East.

The company's service portfolio is anchored by A2IT Total System (ATS), an unlimited 24x7x365 managed services contract built on ITIL best practices and backed by a 24/7 Network Operations Center (NOC) launched in 2017. Layered subscription products include MaaS (proactive infrastructure monitoring), CISOaaS (virtual CISO service for security strategy and threat monitoring), and A2IT Cloud Backup (BaaS with ransomware protection). Technology delivery is enabled by partnerships at the highest tiers with IBM (Platinum, Partner of the Year 2024, Cross Technology Partner 2025) and HPE (Gold, FY25 Partner of the Year), with PHC Software (exclusive ERP partner), Apple, Canon, and a broader ecosystem of vendors including Microsoft, Fortinet, Palo Alto Networks, Veeam, Citrix, and Red Hat. The team holds 610+ certifications across these stacks.

A2IT makes money primarily through managed services contracts (ATS recurring retainers), subscription-based cloud backup and monitoring (MaaS, Cloud Backup), professional services (consulting, implementation, development), and technology resale/implementation through its IBM Platinum and HPE Gold partnerships. Go-to-market is sales-led via direct field sales organizations in Portugal, Brazil, and the UAE, supplemented by an annual customer event (A2IT Performance Day) and partner co-marketing. The customer base targets SMEs (primary) and large enterprises across the manufacturing, retail, and corporate sectors in Lusophone and Middle East markets; only one public named customer (Tintas Robbialac) is disclosed, suggesting a long-tail of mid-size accounts. The company is privately held under Grupo ADDITIVE with three founding partners (Miguel Costa-Manso as CEO, Francisco Turbulento as CBO, Paulo Bernardo Gonçalves as COO), an experienced CFO (Carla Rodrigues) and CTO (Pedro Soares) overseeing multi-region operations.

Name

A2IT

Legal name

A2ITWB - TECNOLOGIA, S.A.

Website

https://a2it.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

A2IT is a Portuguese IT services company providing managed IT, datacenter/cloud, network security, monitoring, ERP, and software development to SMEs and enterprises across Portugal, Brazil, and the UAE under recurring ATS contracts and IBM/HPE partnership-backed delivery.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Office Administrative Services (5611)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYBPAEAMAF

Service Desk & ITSM Outsourcing

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

SECONDARYBPAEAKAL

Incident Response, On-Call & Operational Readiness

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/DevOps, Platform Engineering & SRE Services

SECONDARYBPAEAKAO

Managed DevOps / Platform Operations (Run & Operate)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/DevOps, Platform Engineering & SRE Services

SECONDARYHDAEAEAF

Professional Services Automation (PSA) & Services ERP

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYBPAAACAA

IT Service Desk & End-User Support (L1/L2)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

SECONDARYBPAEAMAE

End-User Computing Outsourcing (EUC / Desktop Services)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

Keywords

• Managed IT services
• IT infrastructure monitoring
• Cloud backup services
• Network security services
• Business continuity management

Headquarters

HQ city

Almada

HQ country

Portugal

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed Services (ATS): A2IT Total System (ATS) is a total maintenance contract where the client's technological park is fully managed by A2IT. Unlimited hours, competitive pricing, 24x7x365 support. Based on ITIL best practices with SLA compliance.
2. Professional Services: IT consulting, implementation and support services including datacenter/cloud, networks and security, monitoring, ERP, outsourcing, development, Apple services, and printing services.
3. Cloud Backup Subscription: Monthly subscription for cloud backup services. Pricing adjusted monthly based on number of machines and TB of storage used. Provides backup and secure restoration.
4. MaaS Subscription: Monitorization As a Service - monitoring contracts for total or partial client technology parks. Pricing based on scope of monitoring services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

A2IT delivers IT managed services (A2IT Total System/ATS) that fully maintain a client's technology park, along with professional services covering datacenter/cloud, network security, monitoring, ERP implementation, IT outsourcing, custom software development, Apple professional services, and managed print services. The portfolio is anchored by the 24/7 NOC and includes proprietary subscription products such as CISOaaS, MaaS (Monitorization as a Service), and A2IT Cloud Backup. Services are sold primarily to SMEs and enterprises across Portugal, Brazil, and the UAE.

Product overview

A2IT is an IT services company offering a portfolio of managed services and solutions organized into Solutions (BCM, DataCenter & Cloud, Networks and Security, Monitoring, ERP) and proprietary Products (CISOaaS, MaaS, Cloud Backup). Core offerings include A2IT Total System (ATS) as the primary managed services contract, supplemented by specialized services such as Outsourcing, Development, Apple Professional Services, and Printing Services. The solutions and products are designed to work together, with ATS serving as the central managed IT contract while MaaS and Cloud Backup provide supplementary monitoring and data protection capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• A2IT Total System (ATS) Comprehensive total maintenance contract where A2IT fully manages the client's technology park, functioning as an extension of the IT department with ITIL-based processes, unlimited hours, 24x7x365 support, and SLA compliance. Targets SMEs and enterprises seeking a single point of contact for all IT operations.
• CISOaaS (Chief Information Security Officer as a Service) Virtual CISO service providing security monitoring, risk analysis, vulnerability assessment, and strategic security planning for organizations that cannot afford a full-time CISO.
• MaaS (Monitorization as a Service) Proactive network and infrastructure monitoring service that identifies problems before they cause service interruptions, with real-time device status verification, proactive alerting, and 24x7 NOC support.
• A2IT Cloud Backup Backup as a Service (BaaS) solution providing automated backup of physical and virtual servers to private, public, or hybrid cloud managed by A2IT, with ransomware protection, deduplication technology, and Tier II certified data centers.
• Business Continuity Management (BCM) Business continuity planning service covering emergency plans, disaster recovery, and continuity plans following ITIL, DRII, and BSI best practices with Sarbanes-Oxley compliance.
• DataCenter & Cloud Data center transformation services including private, public, and hybrid cloud infrastructure, server and network virtualization, storage management, managed services, and workplace virtualization.
• Networks and Security Network and security services covering routing/switching, wireless, application delivery, cloud security, firewall, endpoint security, network access control, encryption, and ethical hacking.
• Monitoring and Alarm Network and datacenter monitoring with proactive alerting, real-time device status verification, availability reporting, and preventive/corrective actions delivered through a 24/7 NOC.
• ERP (PHC Software) Exclusive implementation of PHC Software ERP solutions, offering 13 modular solutions for corporate management including accounting, CRM, inventory, and project management.
• IT Outsourcing IT outsourcing services providing certified professionals for systems administration, desktop support, help desk, database administration, communications, and data entry.
• Development Services Custom software development services covering mobile applications, mainframe, Java, .Net, client-server, web, and mobile development, with process consulting and software factory capabilities.
• Apple Professional Services Specialized Apple services including certified technicians for graphic design, video editing, audio production, network integration, repairs (in and out of warranty), and Mac OS/iOS support.
• Printing Services Managed Print Services including equipment installation, training, consumables management, and on-site technical support with a cost-per-page pricing model.

Quantifiable outcome

• NOC reduces downtime to near-zero through proactive monitoring and prevention
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered flagship and core.

• Hewlett Packard Enterprise (HPE)flagshipChannel Partner/ Reseller/ Distributor · 1 January 2025A2IT is HPE Gold Partner, recognized as HPE Portugal Gold Partner of the Year FY25 for exceptional performance and dedication in providing cutting-edge technology solutions. Partnership involves HPE GreenLake cloud services and infrastructure solutions.
• IBMflagshipChannel Partner/ Reseller/ Distributor · 1 January 2024A2IT is IBM Platinum Partner - the highest elite level within IBM Partner Plus ecosystem. Recognized as IBM Partner of the Year 2024 by IBM and Arrow ECS Portugal, and Cross Technology Partner 2025 for utilizing different IBM technologies with evolving competencies and delivery capacity.
• PHC SoftwarecoreChannel Partner/ Reseller/ DistributorA2IT is solid and exclusive partner of PHC Software for ERP implementations. With over 15 years of experience in PHC ERP implementations, A2IT has a certified and senior team providing the complete PHC CS modular solutions.
• ApplecoreChannel Partner/ Reseller/ DistributorA2IT provides Apple Professional Services with certified technicians. Services include repairs within and outside warranty, workstation configuration for audio/video editing, network solutions, and support for graphic design applications.
• CanoncoreChannel Partner/ Reseller/ DistributorA2IT offers Canon printing solutions including Managed Print Services (MPS), digitization, and document management. Services include equipment, service, training and continuous support by specialized technicians.
• Arrow ECS PortugalcoreChannel Partner/ Reseller/ DistributorArrow ECS Portugal serves as IBM distributor recognizing A2IT as IBM Partner of the Year 2024.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Logicalis: Global IT solutions and managed services provider with strong Latin America presence and IBM/HPE/Cisco partnerships. Comparable in scope of vendor partnerships and enterprise managed infrastructure delivery.
• Novabase: Largest Portuguese IT services group offering managed services, infrastructure, and ERP/business solutions. Closest direct comparable in the Portuguese enterprise IT services market with similar vendor partnership model.
• Glintt: Portuguese IT services company providing infrastructure, managed services, and outsourcing across Iberia. Similar mid-market enterprise focus and vendor-reseller economics to A2IT.
• Claranet: European managed IT services and cloud provider with operations in Portugal and Brazil. Directly comparable on managed hosting, NOC, cloud infrastructure, and 24/7 support services.

Broad incumbents

• Accenture: Global IT services and consulting giant with substantial Iberian and Brazilian operations. Represents the upper-end enterprise services competitor that A2IT may encounter on larger RFPs.
• Capgemini: Global IT services and consulting firm with significant presence in Portugal and Brazil. Comparable in enterprise infrastructure and managed services scope, though at much larger scale.
• Stefanini: Large Brazil-headquartered global IT services and consulting firm. Comparable in Brazil/LatAm market presence and managed services offerings, though substantially larger scale and broader portfolio.

Regional players

• CI&T: Brazil-based digital and IT services firm with global delivery capabilities. Comparable in Brazil-LatAm enterprise IT services market and mid-to-large enterprise client base.
• PDMF (PDMF Consulting): Portuguese IT consulting and services firm focused on Microsoft and enterprise platforms. Comparable in regional Iberian managed services space though narrower in geographic reach than A2IT.
• MDS (Managed Data Solutions): Portuguese technology group providing IT managed services, infrastructure and digital transformation. Comparable peer in Portugal enterprise IT services with similar managed services orientation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/a2it

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about A2IT