IMEX
IMEX Technical Services is a UK-based Microsoft-focused IT outsourcing and managed services provider, now part of Atech, serving mid-sized enterprises with Azure cloud, Modern Work, managed security, and Microsoft licensing across sectors including financial services, insurance, legal, and hospitality.
- Company typePrivate
- Founded2003
- HeadquartersSwindon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What IMEX does
IMEX Technical Services is a UK-based IT outsourcing and managed services provider, founded in 2003 and acquired by Atech in 2025 after 22 years of independent operation under Managing Director Tony Payne. The firm specialises in Microsoft technologies and serves mid-sized enterprises with outsourced IT, cloud migration, managed security, and Microsoft licensing optimisation. Named customers span financial services (Tesco Bank, Octopus Investments), insurance (Tasker Insurance Brokers), legal (CQS), hospitality (GLH, The Big Table), aerospace (Royal Aeronautical Society), and sport (LTA), with a mix of enterprise and mid-market accounts.
The core product portfolio is organised into Cloud Solutions (Azure, Modern Work, Security, Copilot, Fast Track, Microsoft Licensing/CSP) and Managed Services (Azure Services, Modern Work management, Security Managed Service, End User Support, Managed Azure Virtual Desktop), supported by an assessment-led Workshops catalogue. Underlying technology is entirely Microsoft: Azure, Microsoft 365, Sentinel, Defender, Intune, Entra SSE, and Copilot, with a CREST-accredited, ISO 27001-certified Security Operations Centre positioned as a differentiator. Proprietary assets include a customer support portal providing a single pane of glass for ticket tracking, user onboarding, and infrastructure management, plus customisable drillable reporting.
The business model combines recurring managed services subscriptions (outsourced Azure operations, Modern Work, SOC, end-user support) with consulting and project-based cloud transformation revenue, plus Microsoft licensing pass-through via Direct Cloud Service Provider status and Microsoft Marketplace. Pricing is quote-based and not publicly disclosed. Distribution is direct enterprise sales augmented by topical webinars, case studies, and Microsoft-focused events; the post-acquisition Atech structure adds 24x7 global delivery and cross-sell into a broader Microsoft-services client base.
IMEX firmographics
Firmographics- Name
- IMEX
- Legal name
- IMEX Technical Services
- Website
- https://imextechnical.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- IMEX Technical Services is a UK-based Microsoft-focused IT outsourcing and managed services provider, now part of Atech, serving mid-sized enterprises with Azure cloud, Modern Work, managed security, and Microsoft licensing across sectors including financial services, insurance, legal, and hospitality.
- Ownership category
- akta.pro rank
IMEX industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)
- akta.pro secondary industries
- Identity & Access Management (IAM) Managed Services (BPAEADAE), Endpoint Support & Device Lifecycle Services (IMACD) (BPAEAJAF)
Keywords
Where IMEX is headquartered
LocationHeadquarters
- HQ city
- Swindon
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
IMEX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Outsourced IT provider offering ongoing managed services including Azure services, Modern Work management, security managed services, end user support, and managed Azure Virtual Desktop
- Cloud Solutions: Azure solutions, Modern Work solutions, Security solutions, and Copilot solutions delivered as consulting and implementation services
- Microsoft Licensing: Microsoft Cloud Solution Provider (CSP) offering licensing optimisation through Marketplace, providing simplified billing and transparency as a Direct CSP with Premier Support
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
IMEX product offering
Product offeringCore offering
IMEX provides outsourced IT services and Microsoft cloud solutions to mid-sized enterprises, delivering managed Azure, Modern Work, security, and Copilot services alongside a CREST-accredited 24/7 Security Operations Centre. As a Microsoft Solutions Partner and Direct Cloud Service Provider, IMEX combines ongoing managed services, technology transformation projects, Microsoft licensing optimisation, and structured assessment workshops under a one-bill, one-provider model.
Product overview
IMEX operates as a Microsoft-specialized managed services provider under Atech Cloud, offering a unified portfolio of cloud solutions and managed services. The core offering consists of Cloud Solutions (Azure, Modern Work, Security, Copilot) and Managed Services (Azure Services, Modern Work, Security, End User Support, Managed Azure Virtual Desktop), supported by Security Operations Centre capabilities and assessment Workshops. As a Direct Cloud Service Provider with Microsoft Marketplace integration, IMEX delivers optimized cloud services with 24x7 global support, serving organizations through one bill, one provider model with advanced reporting and CREST-accredited Microsoft security operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Solutions Project-based consulting and implementation services covering Azure Solutions, Modern Work Solutions, Security Solutions, Copilot Solutions, Fast Track, and Microsoft Licensing (CSP) for mid-sized enterprises undergoing cloud and digital transformation.
- Managed Services Ongoing outsourced IT management covering Azure Services, Modern Work management, Security Managed Service, End User Support, and Managed Azure Virtual Desktop, delivered with 24x7 global support capabilities for mid-sized enterprises.
- Security Operations Centre (SOC) CREST-accredited pure-play Microsoft Security Operations Centre operating 24x7, delivering tightly integrated Microsoft Sentinel and E5 security services for proactive threat detection, prevention, and remediation to enterprise clients.
- Microsoft Licensing (CSP) Direct Cloud Service Provider (CSP) offering Microsoft license procurement, management, and spend optimisation through Microsoft Marketplace with simplified billing, transparency, and Premier Support.
- Workshops and Assessments Paid structured assessment and engagement services including Microsoft Licensing and Security Optimisation, Atech Copilot Readiness Assessment, Microsoft Data Security Engagement, Microsoft Sentinel Engagement, Microsoft Threat Protection Engagement, Microsoft 365 Security Assessment, Cloud Readiness Assessment, and Licensing Assessment for organisations evaluating or optimising their Microsoft estate.
Quantifiable outcome
- Exceptional customer retention speaks to service quality
Companies that use IMEX
Customer profileNamed customers12 records
Segments1 record
Ideal customer profiles1 record
IMEX technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature4 records
IMEX partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreIMEX operates as a Microsoft Solutions Partner with multiple designations including Security, Infrastructure (Azure), Data & AI, Modern Work, and Digital/App Innovation. Previously one of the first Microsoft Gold partners in the UK. The company delivers Microsoft cloud solutions, security services, and managed services as a Direct Cloud Service Provider with Premier Support.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
IMEX competitors and assessment
Company assessmentBroad incumbents
- Softcat: Large UK-listed Microsoft partner delivering licensing, cloud, and managed services to mid-market and enterprise customers; overlaps directly with IMEX's CSP, Azure, and Microsoft 365 offerings at significantly greater scale.
- Accenture / Avanade: Global Microsoft SI joint venture (Avanade) competing for larger Microsoft cloud, security, and Copilot transformation deals from the same UK enterprise buyer pool that IMEX serves through its Microsoft Solutions Partner badges.
- Bytes Technology: UK-based software licensing and IT services provider with strong Microsoft partnership, competing for the same mid-sized enterprise licensing and managed services spend as IMEX.
Direct peers
- Chess ICT: UK managed services and Microsoft partner serving mid-market with connectivity, cloud, security, and Microsoft 365 services; comparable customer profile and service portfolio to IMEX.
- Kerv: UK-based digital transformation and Microsoft-focused managed services provider delivering cloud, security, and Modern Work solutions to enterprise and mid-market clients, similar in specialisation and scale to IMEX.
- Atech: Strategic acquirer of IMEX and a UK Microsoft Solutions Partner providing the same Azure, Modern Work, Security, and Copilot managed services with Direct CSP status, Premier Support, and a CREST-accredited Microsoft SOC.
- Phoenix Software: UK Microsoft-focused licensing and cloud solutions provider delivering Azure, Microsoft 365, and security services to enterprises via direct CSP relationships, directly comparable in customer profile and portfolio.
- Trustmarque: UK IT services and Microsoft partner offering managed services, cloud migration, and licensing optimization to mid-market and enterprise customers; overlaps with IMEX's full Microsoft stack offering.
- Cloudreach: Microsoft-specialized cloud MSP (now part of Atos) historically positioned as a UK and European Microsoft Azure expert, directly comparable to IMEX's Azure-centric managed services and CSP operations.
Emerging players
- Quorum (Qurated365): UK Microsoft-focused managed services and Azure/M365 specialist serving SME and mid-market customers; narrower scope than IMEX but directly comparable in Microsoft-led managed services delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
IMEX social profiles
Digital presenceIMEX compliance and trust
Trust signalCompliance7 records
IMEX financial estimates
Financial estimateRevenue estimate
Valuation estimate
IMEX leadership team
Management profileNumber of profiles
Profiles2 records
IMEX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IMEX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IMEX
What does IMEX do?
IMEX provides outsourced IT services and Microsoft cloud solutions to mid-sized enterprises, delivering managed Azure, Modern Work, security, and Copilot services alongside a CREST-accredited 24/7 Security Operations Centre. As a Microsoft Solutions Partner and Direct Cloud Service Provider, IMEX combines ongoing managed services, technology transformation projects, Microsoft licensing optimisation, and structured assessment workshops under a one-bill, one-provider model.
Is IMEX a public or private company?
IMEX is a private company. It is classified as corporate owned and is currently acquired.
When was IMEX founded?
IMEX was founded in 2003. It employs 11 to 50 people.
Where is IMEX based?
IMEX is headquartered in Swindon, United Kingdom, in the Europe region.
How does IMEX make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Solutions and microsoft Licensing.
Who are IMEX's main competitors?
Broad incumbents on record are Softcat, Accenture / Avanade and Bytes Technology. Direct peers are Chess ICT, Kerv, Atech, Phoenix Software, Trustmarque and Cloudreach. Quorum (Qurated365) is listed as an emerging player.
Does IMEX have an API?
No public API is recorded for IMEX.
What industry is IMEX in?
IMEX's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAI, Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS), with a secondary code of BPAEADAE, Identity & Access Management (IAM) Managed Services. Its NAICS code is 541513 and its SIC code is 7370.