Back Care Solutions
Back Care Solutions Ltd is a privately held UK specialist in ergonomic furniture, seating, standing desks, and DSE assessments, serving organisations and home workers through e-commerce, on-site and remote assessments, technician-led delivery and setup, and managed services.
- Company typePrivate
- Founded2003
- HeadquartersPreston, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Back Care Solutions does
Back Care Solutions Ltd is a privately held UK company headquartered in Bamber Bridge, Lancashire, that positions itself as the UK's market-leading specialist in ergonomic furniture, seating, workstation equipment, and Display Screen Equipment (DSE) assessments. The company serves both organisations (local government, NHS/public sector, non-profits, corporates) and individual home workers, addressing work-related musculoskeletal risk, DSE compliance, and hybrid-working ergonomics. Its portfolio combines an own-brand BCS line of office chairs, standing desks, desk converters, mice, footrests, and mobility chairs with curated third-party brands including Humanscale, RH Chairs, HAG, Ergotron, and Mercado Medic, spanning price points from approximately £12.99 to £8,013.
The technology stack centres on an SSL-secured e-commerce platform with Stripe and PayPal checkout, multi-currency support (GBP, EUR, AUD, USD), a proprietary POSE evaluation form that captures user measurements and work routines for product recommendation, and a DSE assessment system delivered on-site or remotely via video and telephone. The business holds ISO 9001:2015, ISO 14001:2015, and ISO 27001:2022 certifications. Distribution combines direct e-commerce, phone-based inside sales, personal delivery and setup by DSE-trained technicians, free two-week product trials, a showroom with office chair hire, and a wholesale channel for bulk purchasers.
Revenue is generated through four streams: one-time product sales (chairs, desks, accessories, input devices), professional services (DSE and ergonomic chair assessments, training, product setup), managed services (continuous DSE monitoring, accessibility/inclusion programmes, neurodiversity coaching), and wholesale bulk distribution. The go-to-market is a hybrid of product-led growth (self-serve e-commerce with trial-based conversion) and sales-led enterprise motions (quote-based procurement, on-site assessments, dedicated managed accounts for large customers). The company is independently owned with no disclosed external funding and has grown in part via acquisition, notably the assets and customer databases of ergonomics.co.uk.
Back Care Solutions firmographics
Firmographics- Name
- Back Care Solutions
- Legal name
- Back Care Solutions Ltd
- Website
- https://backcs.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Back Care Solutions Ltd is a privately held UK specialist in ergonomic furniture, seating, standing desks, and DSE assessments, serving organisations and home workers through e-commerce, on-site and remote assessments, technician-led delivery and setup, and managed services.
- Ownership category
- akta.pro rank
Back Care Solutions industry classification
Industry- Product category
- Ergonomic Office Furniture
- NAICS
- Facilities Support Services (561210), All Other Business Support Services (561499)
- SIC
- Services-Facilities Support Management Services (8744), Office Furniture (2520), Computer & Office Equipment (3570)
- akta.pro primary industry
- Back-Office Administration & Shared Services (HR, Payroll, Finance/AP/AR) (EDAEALAA)
Keywords
Where Back Care Solutions is headquartered
LocationHeadquarters
- HQ city
- Preston
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Back Care Solutions business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Product Sales: One-time sale of ergonomic furniture and equipment including office chairs, standing desks, accessories, mice, keyboards, and posture supports. Products sold directly through e-commerce platform with various price points from £12.99 to £8,013+.
- Ergonomic Assessments & Training: DSE assessments and ergonomic training services delivered on-site or remotely. Includes workstation assessments, chair assessments, vehicle assessments, DSE e-learning, and product setup training.
- Managed Services: Ongoing managed services for organisations including accessibility and inclusion assessments, neurodiversity programs, coaching, and continuous DSE monitoring.
- Wholesale: Wholesale channel for bulk purchasing of ergonomic equipment to other businesses and organisations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Ergonomic Office Chairs |
| Unit Pricing | Pay-as-you-go | Standing Desks |
| Unit Pricing | Pay-as-you-go | Ergonomic Accessories |
| Unit Pricing | Pay-as-you-go | Assessments & Training Services |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Back Care Solutions product offering
Product offeringCore offering
Back Care Solutions is a UK specialist retailer and service provider that sells ergonomic furniture, seating, standing desks, mice, keyboards, monitor arms and posture supports, and delivers Display Screen Equipment (DSE) assessments and ergonomic training. It combines own-brand products (BC/BCS lines) with a curated catalogue of 50+ partner brands and serves both organisations and individual home workers.
Product overview
Back Care Solutions is a UK-based specialist in ergonomic furniture, seating, workstation equipment, and DSE assessments. The company operates a multi-product portfolio combining its own branded products (BCS/BC line) with curated third-party ergonomic solutions. The core offering spans: (1) Ergonomic seating - from basic office chairs (BC One/Two) to advanced models (BC 100/200) and powered/manual mobility chairs (BCS 6100 Plus, BCS 9000/9100); (2) Standing desks and converters - the Freedom electric and gas-lift desk family (Freedom Electric, Freedom Plus, Freedom Mini, Freedom Smart, Freedom Three-Legged), Freelift converter line, and DeskLift laptop converters; (3) Ergonomic accessories - mice (ComfortClick, EasyGrip), keyboard splitters, laptop stands, monitor arms (BC SupportArm), footrests (Comfort, Rocking, Relax), cable management (Cable Tray, Addit Cable Guide), and computer holders; (4) Professional services - DSE assessments, ergonomic chair assessments, product setup and training. The business also partners with ~60+ ergonomic brands including Conset, Humanscale, Bakker Elkhuizen, and others. Product delivery includes a free two-week suitability trial, personal delivery and setup by DSE-trained technicians, and comprehensive after-sales support.
Differentiator
Problem solved
Functional benefit
Products and services
- Freedom Electric Standing Desk Own-brand electrically height-adjustable sit-stand desk for office and home workers seeking to alternate between sitting and standing.
- Freedom Plus Electric Standing Desk Premium own-brand electric standing desk for demanding professional use.
- Freedom Gas Lift Standing Desk Own-brand manual gas-lift sit-stand desk for users without power access.
- Freelift Standing Desk Converter Own-brand manual sit-stand converter that retrofits an existing desk into a height-adjustable workstation.
- Freelift Electric Standing Desk Converter Own-brand electric sit-stand converter for retrofitting existing workspaces.
- DeskLift Laptop Standing Desk Converter Compact laptop standing desk converter with spring-assisted lift for agile/home workers.
- BC One Ergonomic Office Chair Own-brand ergonomic office chair with standard seat and backrest adjustments for daily professional use.
- BC Two Ergonomic Office Chair Own-brand ergonomic office chair with larger seat configuration for enhanced comfort.
- BC 100 Ergonomic Office Chair Premium own-brand ergonomic office chair with enhanced specifications for demanding professional use.
- BC 200 Ergonomic Office Chair Advanced own-brand ergonomic office chair with full range of adjustment features.
- BCS 6100 Plus Powered Mobility Chair Customised powered mobility chair for specialist accessibility and long-term seating needs.
- BCS 9000 & 9100 Manual Mobility Chair Customised manual mobility chairs for specialist accessibility needs.
- ComfortClick Optical Mouse Own-brand contoured optical mouse available in wired (USB) and wireless (Bluetooth + 2.4GHz) versions.
- EasyView Laptop Stand Own-brand laptop stand that raises the screen to ergonomic working height.
- BC SupportArm Monitor Arm Own-brand monitor arm with multiple ergonomic adjustments for display positioning.
- Comfort Footrest Own-brand height- and angle-adjustable footrest for ergonomic seated support.
- Rocking Footrest Tilting footrest with free-moving platform designed to encourage active sitting and blood flow.
- Relax Footrest Height- and tilt-adjustable footrest with ribbed surface and removable cover.
- Folding Desk Foldable computer desk with engineered wood top and steel frame, available in three sizes for homeworking.
- Cable Tray Under-desk cable management tray with quick-lock system for tidy cable routing.
- DSE Assessments Professional Display Screen Equipment assessments to identify and reduce work-related musculoskeletal risks, available on-site or remotely.
- Ergonomic Chair Assessments Specialist ergonomic chair assessments to ensure proper fit and configuration of seating for users.
- Product Setups & Training On-site delivery, installation and training by DSE-trained technicians to ensure products are used correctly.
- POSE Evaluation Form Proprietary posture and seating evaluation form that captures user measurements, work routines, environment and pain points to recommend products.
Quantifiable outcome
- Zero ergonomic-related sickness absence
- +2 more outcomes
Companies that use Back Care Solutions
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Back Care Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
Back Care Solutions partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and supporting.
- Conset DeskscoreMajor brand partner supplying electric and manual standing desk solutions. Products include Conset 501 series desks with multiple configurations and split desk options.
- HumanscalecorePremium ergonomic furniture brand partner providing high-end office chairs and accessories.
- MousetrappercoreBrand partner supplying ergonomic mice including the Mousetrapper Delta and alternative ergonomic mouse solutions.
- DataflexsupportingSupplier of monitor arms, computer holders, and cable management solutions including Addit Cable Guide and Viewmate products.
- Mercado MediccoreSupplier of specialist mobility chairs. Back Care Solutions customises Mercado Medic Real 9000, 9100, and 6100 Plus chairs with bespoke BCS seats and backrests.
- WedosupportingGerman manufacturer of ergonomic footrests including Relax Footrest and Rocking Footrest (Ergoswing) sold under Back Care Solutions brand.
- LogitechsupportingTechnology partner supplying computer peripherals including mice and keyboards.
- FellowessupportingBrand partner for office accessories and ergonomic solutions.
- ErgotronsupportingMonitor arm and mounting solutions provider.
- RH ChairscorePremium ergonomic seating brand (RH Logic series) included in product portfolio.
- OrangeboxcoreContemporary office furniture brand partner offering modern ergonomic seating solutions.
- ApplesupportingTechnology products partner for compatible ergonomic accessories.
- TempursupportingMemory foam cushioning products partner for seat cushions and support products.
- VariDesksupportingStanding desk converter solutions provider.
- KinesissupportingErgonomic keyboard and input device specialist.
- EvoluentsupportingVertical mouse specialist offering alternative ergonomic mouse designs.
- HandShoesupportingErgonomic mouse brand offering unique hand-shaped mouse designs.
- Bakker ElkhuizensupportingDutch ergonomic keyboard and input device manufacturer.
- MaltronsupportingSpecialist ergonomic keyboard manufacturer.
- HAG ChairscoreNorwegian premium ergonomic seating brand.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Back Care Solutions competitors and assessment
Company assessmentBroad incumbents
- Steelcase: Global office furniture and workplace solutions incumbent with a strong UK presence. Competes with Back Care Solutions on ergonomic seating, desking systems, and workplace consulting, though at a significantly larger scale and broader portfolio scope.
- Herman Miller (MillerKnoll): Premium global office furniture and ergonomic seating conglomerate including Herman Miller, Knoll, and Colebrook Bosson Saunders. Competes with Back Care Solutions at the high end of ergonomic seating and office furniture for enterprise and public sector buyers in the UK.
- Fellowes: Global office accessories manufacturer including monitor arms, shredders, and ergonomic peripherals. Resells through Back Care Solutions and competes in monitor arms, footrests, and workstation accessories categories.
- Office Depot: UK mass-market office supplies and contract furniture retailer. Overlaps with Back Care Solutions in office chairs, desks, mice, keyboards, and accessories, but competes primarily on catalogue breadth and price rather than ergonomic specialism or assessment services.
- Ergotron: US-based manufacturer of monitor arms, sit-stand workstations, and ergonomic mounting solutions. Both a partner brand carried by Back Care Solutions and a global incumbent competing in monitor arms and standing desk categories.
- Humanscale: Premium global ergonomic seating, monitor arm, and workspace specialist. Both a partner brand carried by Back Care Solutions and a competitor in the high-end ergonomic chair segment served to enterprise B2B buyers.
- HAG (Flokk): Norwegian premium ergonomic seating brand under Flokk. Listed as a core partner of Back Care Solutions (HAG Chairs) and a competing premium ergonomic chair line for enterprise and public sector tenders.
- Viking Direct: Established UK office supplies catalogue and e-commerce business (now part of the Office Depot ecosystem). Competes with Back Care Solutions on commodity office accessories and selected furniture categories, lacking dedicated ergonomic assessment or specialist seating depth.
Direct peers
- Posturite: UK-based specialist retailer of ergonomic office furniture, chairs, standing desks, and DSE assessment services. Closest direct competitor to Back Care Solutions, sharing the same UK ergonomic-specialist positioning, B2B+enterprise GTM, and bundled assessment-plus-equipment model.
- Ergonomics Direct: UK online ergonomic furniture and accessories retailer focused on office chairs, desks, and workplace wellbeing products. Competes head-to-head with Back Care Solutions in e-commerce ergonomic equipment, particularly with home-worker and SMB segments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Back Care Solutions social profiles
Digital presenceBack Care Solutions compliance and trust
Trust signalCompliance3 records
Back Care Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Back Care Solutions leadership team
Management profileNumber of profiles
Back Care Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Back Care Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Back Care Solutions
What does Back Care Solutions do?
Back Care Solutions is a UK specialist retailer and service provider that sells ergonomic furniture, seating, standing desks, mice, keyboards, monitor arms and posture supports, and delivers Display Screen Equipment (DSE) assessments and ergonomic training. It combines own-brand products (BC/BCS lines) with a curated catalogue of 50+ partner brands and serves both organisations and individual home workers.
Is Back Care Solutions a public or private company?
Back Care Solutions is a private company. It is classified as unknown and is currently operating.
When was Back Care Solutions founded?
Back Care Solutions was founded in 2003. It employs 11 to 50 people.
Where is Back Care Solutions based?
Back Care Solutions is headquartered in Preston, United Kingdom, in the Europe region.
How does Back Care Solutions make money?
Four revenue lines are on record. Product Sales are the primary driver. The others are ergonomic Assessments & Training, managed Services and wholesale.
Who are Back Care Solutions's main competitors?
Broad incumbents on record are Steelcase, Herman Miller (MillerKnoll), Fellowes, Office Depot, Ergotron, Humanscale, HAG (Flokk) and Viking Direct. Direct peers are Posturite and Ergonomics Direct.
Does Back Care Solutions have an API?
No public API is recorded for Back Care Solutions.
What industry is Back Care Solutions in?
Back Care Solutions's product category is Ergonomic Office Furniture. Its primary akta.pro industry code is EDAEALAA, Back-Office Administration & Shared Services (HR, Payroll, Finance/AP/AR). Its NAICS code is 561210 and its SIC code is 8744.