Smart Flow Sheet
Smart Flow Sheet, an IDEXX-owned cloud SaaS platform, provides treatment sheets, whiteboards, drug/fluid calculators, billing, and patient records for veterinary emergency hospitals, referral hospitals, and animal shelters.
- Company typePrivate
- Founded2012
- HeadquartersWestbrook, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Smart Flow Sheet does
Smart Flow Sheet, operating as SmartFlow, is a cloud-based veterinary practice management software company founded in 2012 and headquartered in Westbrook, United States. The company has been acquired by IDEXX Laboratories, Inc. (NASDAQ: IDXX) and now operates as a flagship software offering within IDEXX's veterinary software and services portfolio. SmartFlow serves veterinary emergency hospitals, referral hospitals, and animal shelters, with primary use cases centered on real-time patient management, treatment tracking, drug and fluid dosage calculations, billing, invoicing, inventory management, and shelter operations.
The platform is delivered as a browser-accessible SaaS product built around a core set of clinical workflow modules: a digital Veterinary Treatment Sheet for documenting patient care, a Veterinary Whiteboard for visualizing patient flow, and a family of clinical calculators (Drug Calculator, Fluid Calculator, and Constant Rate Infusion / CRI Calculator). Supporting modules include Automatic Treatment Reminders, Patient Records, Inventory Management, Billing & Invoicing, Pet Boarding Management, and Animal Shelter Management. SmartFlow integrates with Practice Information Management Systems (PIMS) and is supported through a Knowledge Center documentation portal (docs.smartflowsheet.com), a status page, and Freshdesk-based ticketing.
The business model is a recurring SaaS subscription billed monthly, with quote-based pricing negotiated through IDEXX's sales team rather than publicly disclosed rates. The go-to-market is sales-led and distribution-led, leveraging IDEXX's corporate website, the SmartFlow product page on idexx.com, organic search, and direct web access. Customer concentration by individual logo or ARR is not disclosed, and revenue is not reported as a standalone line item given the IDEXX parent structure.
Smart Flow Sheet firmographics
Firmographics- Name
- Smart Flow Sheet
- Legal name
- Smart Flow Sheet
- Website
- https://smartflowsheet.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Smart Flow Sheet, an IDEXX-owned cloud SaaS platform, provides treatment sheets, whiteboards, drug/fluid calculators, billing, and patient records for veterinary emergency hospitals, referral hospitals, and animal shelters.
- Ownership category
- akta.pro rank
Smart Flow Sheet industry classification
Industry- Product category
- Veterinary Practice Management Software
- NAICS
- Veterinary Services (54194)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Veterinary EMR/EHR & Clinical Workflow (HLAMAMAB)
- akta.pro secondary industries
- Clinical Decision Support & Workflow Automation (Protocols, Templates, AI Scribing) (HLAMAGAH), Veterinary Billing, Payments & Insurance Claims Software (HLAMAMAD)
Keywords
Where Smart Flow Sheet is headquartered
LocationHeadquarters
- HQ city
- Westbrook
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Smart Flow Sheet business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: Cloud-based veterinary practice management software offered as a subscription service, providing ongoing access to patient management, treatment sheets, whiteboards, and billing features
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Quote-based pricing for veterinary practice management software |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Smart Flow Sheet product offering
Product offeringCore offering
Smart Flow Sheet provides a cloud-based veterinary practice management SaaS platform that enables veterinary emergency hospitals, referral hospitals, and animal shelters to manage patient flow, digital treatment sheets, drug and fluid dosage calculations, billing, invoicing, inventory, and patient records through a web browser. The platform includes a real-time visual whiteboard, automated treatment reminders, and PIMS integration, and is offered as a subscription service under the IDEXX software ecosystem.
Product overview
Smart Flow Sheet is a cloud-based veterinary practice management platform offered by IDEXX. The core offering is SmartFlow, a unified platform providing patient management, treatment sheets, and whiteboard functionality primarily for veterinary emergency hospitals and referral hospitals. The platform includes multiple integrated modules for clinical operations (treatment management, patient records, drug and fluid calculators, CRI calculator), administrative functions (billing & invoicing, inventory management), boarding services, and animal shelter management. The product suite also includes automatic treatment reminders and PIMS integration capabilities. SmartFlow Knowledge Center serves as the documentation and support portal.
Differentiator
Problem solved
Functional benefit
Products and services
- SmartFlow (Cloud Veterinary Practice Management) Cloud-based veterinary practice management software serving veterinary emergency hospitals and referral hospitals, providing patient management, treatment sheets, whiteboard functionality, drug and fluid calculators, billing, invoicing, inventory management, and patient records as a subscription SaaS offering.
Companies that use Smart Flow Sheet
Customer profileSegments3 records
Ideal customer profiles3 records
Smart Flow Sheet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature7 records
Smart Flow Sheet partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- IDEXX LaboratoriesflagshipSmartFlow is an IDEXX product/service offered under the IDEXX software services division. IDEXX provides the parent brand, distribution, and integration ecosystem for SmartFlow veterinary practice management software.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
Smart Flow Sheet competitors and assessment
Company assessmentEmerging players
- PetSites: Veterinary website and client communication platform that integrates with veterinary PIMS systems. Comparable to SmartFlow as an adjacent digital tool serving veterinary practices with overlapping workflow and client engagement capabilities.
Direct peers
- Hippo Manager: Cloud-based veterinary practice management software for small animal and specialty practices. Comparable to SmartFlow as a competing SaaS PIMS/workflow platform with cloud delivery and similar feature scope including EMR, billing, and treatment management.
- AVImark (Covetrus): Veterinary practice management software serving general and specialty practices, now part of Covetrus. Comparable to SmartFlow in feature scope (EMR, treatment management, billing) and target market of veterinary hospitals.
- ezyVet: Cloud-native veterinary practice management software serving general, emergency, and specialty practices. Directly comparable to SmartFlow as a SaaS PIMS-adjacent workflow platform targeting veterinary hospitals with cloud delivery and subscription pricing.
- Vetter Software: Cloud-based veterinary practice management software with EMR, treatment sheets, and invoicing. Comparable to SmartFlow as a cloud SaaS peer targeting veterinary practices with overlapping treatment management and billing features.
- DaySmart Vet: Cloud veterinary practice management software with appointment scheduling, EMR, billing, and boarding. Comparable to SmartFlow as a SaaS PIMS-adjacent platform serving small animal and specialty veterinary practices.
- eVetPractice: Cloud-based veterinary practice management platform with integrated EMR, billing, and boarding. Comparable to SmartFlow as a cloud-delivered veterinary practice management SaaS targeting small animal and specialty hospitals.
- ProVet: Veterinary practice management software offering EMR, billing, scheduling, and workflow tools to general and specialty practices. Comparable to SmartFlow as a competing PIMS/workflow SaaS targeting veterinary hospitals with cloud delivery.
Broad incumbents
- IDEXX Cornerstone: IDEXX's flagship veterinary practice management software serving thousands of practices globally. Comparable to SmartFlow as a sibling IDEXX product addressing overlapping PIMS/workflow functionality, with a much broader installed base across general practice.
- Covetrus: Large animal-health distributor and software provider offering AVImark and other veterinary practice management solutions. Comparable to SmartFlow as a broad incumbent in veterinary software with overlapping PIMS and workflow capabilities.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Smart Flow Sheet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smart Flow Sheet leadership team
Management profileNumber of profiles
Smart Flow Sheet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smart Flow Sheet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smart Flow Sheet
What does Smart Flow Sheet do?
Smart Flow Sheet provides a cloud-based veterinary practice management SaaS platform that enables veterinary emergency hospitals, referral hospitals, and animal shelters to manage patient flow, digital treatment sheets, drug and fluid dosage calculations, billing, invoicing, inventory, and patient records through a web browser. The platform includes a real-time visual whiteboard, automated treatment reminders, and PIMS integration, and is offered as a subscription service under the IDEXX software ecosystem.
Is Smart Flow Sheet a public or private company?
Smart Flow Sheet is a private company. It is classified as corporate owned and is currently operating.
When was Smart Flow Sheet founded?
Smart Flow Sheet was founded in 2012. It employs 11 to 50 people.
Where is Smart Flow Sheet based?
Smart Flow Sheet is headquartered in Westbrook, United States, in the North America region.
How does Smart Flow Sheet make money?
One revenue line is on record: saaS Subscription.
Who are Smart Flow Sheet's main competitors?
PetSites is listed as an emerging player. Direct peers are Hippo Manager, AVImark (Covetrus), ezyVet, Vetter Software, DaySmart Vet, eVetPractice and ProVet. Broad incumbents are IDEXX Cornerstone and Covetrus.
Does Smart Flow Sheet have an API?
No public API is recorded for Smart Flow Sheet.
What industry is Smart Flow Sheet in?
Smart Flow Sheet's product category is Veterinary Practice Management Software. Its primary akta.pro industry code is HLAMAMAB, Veterinary EMR/EHR & Clinical Workflow, with a secondary code of HLAMAGAH, Clinical Decision Support & Workflow Automation (Protocols, Templates, AI Scribing). Its NAICS code is 54194 and its SIC code is 7372.