Acute Rescue and Transport

What Acute Rescue and Transport does

Acute Rescue and Transport, Inc. is an Idaho-based, privately held emergency medical services (EMS) and patient transportation company founded in February 2011 by Idaho native Wesley Anderson. The company operates as the largest private ambulance service in Idaho, delivering critical care, advanced life support (ALS), basic life support (BLS), air medical coordination, and non-medical transport (gurney van, wheelchair, ambulatory, secure psychiatric) across five stations in Boise (headquarters), Nampa, Caldwell, Pocatello, and Idaho Falls. It is the first private ambulance agency in Idaho to obtain the Critical Care pre-hospital support EMS license — the highest state licensure level — and serves as primary provider for interfacility transports with Idaho's largest trauma hospital system and ground transports for the leading Northwest air-ambulance service, relationships held continuously since 2018. The company also provides event medical standby services and acts as a mutual aid partner to County Authorities and the Idaho State EMS Communications Center for 911 surge response.

Acute Rescue's operating technology stack is composed of best-in-class third-party systems rather than proprietary platforms. The fleet is equipped with Stryker Power-LOAD and Power PRO 2 powered stretchers (reducing spinal loading by 96%), Zoll X-Series critical care monitors with WiFi-enabled digital vital transmission, Zoll Z Vent transport ventilators, Sapphire IV infusion pumps, NarcBox/NarcTrak RFID-controlled substance management, and Evac+Chair Power 900 stair chairs. Safety and dispatch technology includes HAAS Alert Safety Cloud (first deployed in Idaho EMS, reducing collision risk by up to 90%), RoscoVision AI-powered driver monitoring and 360-degree exterior camera systems, AI-enabled Computer Aided Dispatch (CAD) for arrival and departure time prediction, ESO Scheduling workforce management, Waystar revenue cycle management, and Verizon Frontline priority 5G communications. The company is HIPAA, CCPA, TCPA, and CMS-compliant and operates a 24/7/365 Communications Center.

The business model is transaction-based across four revenue streams: ambulance transport services billed primarily to patient medical insurance as an in-network provider under the CMS Medicare Fee Schedule (largest stream), event medical services billed directly to organizers on custom contracts, non-medical transportation services paid directly by patients or responsible parties (not typically insurance-billable), and air medical transportation coordination (insurance-billable when medically necessary). Go-to-market combines a 24/7 phone-driven Communications Center, website scheduling and event questionnaires, partnerships with hospital systems and 911 dispatch, case-manager referrals, and event-organizer direct sales. The company is bootstrapped — founder/CEO Wesley Anderson remains sole owner and there are no disclosed funding rounds, acquisitions, or institutional investors.

Name

Acute Rescue and Transport

Legal name

Acute Rescue and Transport, Inc.

Website

https://acuterescue.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Acute Rescue and Transport is Idaho's largest private ambulance service, providing Critical Care, ALS, BLS, air medical coordination, non-medical, and secure psychiatric transport across five Idaho stations to hospitals, 911 systems, event organizers, and patients.

Ownership category

akta.pro rank

Product category

Emergency Medical Services / Ambulance and Patient Transportation

NAICS

Ambulance Services (62191), Special Needs Transportation (485991)

SIC

Services-Misc Health & Allied Services, Nec (8090), Transportation Services (4700)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

akta.pro secondary industries

Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE), Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF), Ambulance Fleet, Equipment & Logistics Services (HLAFANAN)

Keywords

• Emergency medical services
• Patient transportation
• Ambulance services
• Air medical transport
• Event medical services

Headquarters

HQ city

Boise

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Ambulance Transport Services (Insurance Billing): Acute Rescue bills patient medical insurance for ambulance transport services that meet medical necessity, operating as an in-network provider with most major insurance carriers and many regional health plans. They follow Medicare guidelines to bill insurance companies or patients directly. This is their primary funding source.
2. Event Medical Services: Emergency Medical Services for special events ranging from single EMT with medical bag to large scale events with fully staffed ambulance and medical roving vehicle. Billed directly to event organizers based on contracted service levels.
3. Non-Medical Transportation Services: Gurney Van Transports, Wheelchair/Ambulatory Transports, and Secure Psychiatric Transports are typically not billable to insurance and are paid directly by patients or responsible parties.
4. Air Medical Transportation Coordination: Coordination of fixed-wing air medical transport for critical care patients. May be covered by insurance if medically necessary, often requiring prior authorization. Ground ambulance services to/from airports are also arranged.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Acute Rescue and Transport operates a private ambulance and patient transportation service across Idaho, providing Critical Care, Advanced Life Support (ALS), and Basic Life Support (BLS) ground ambulance transport, fixed-wing air medical coordination, non-medical transport (gurney vans, wheelchair, ambulatory, bariatric, motorized), secure psychiatric transport, and on-site event medical standby. Services are delivered 24/7/365 from five Idaho stations (Boise, Nampa, Caldwell, Idaho Falls, Pocatello) by Critical Care Paramedics using advanced medical and safety equipment. Revenue is generated primarily through fee-for-service transport billed to insurance, hospital system contracts, 911 mutual aid, and contracted event coverage.

Product overview

Acute Rescue and Transport operates as a comprehensive emergency medical services (EMS) and patient transportation provider in Idaho, offering a unified suite of services that includes critical care ground ambulance transport, air medical transportation via fixed-wing aircraft, non-medical patient transport (gurney vans, wheelchair, ambulatory), and secure psychiatric transport. The company also provides event medical services for special events. Core ambulance services span Critical Care, Advanced Life Support (ALS), and Basic Life Support (BLS) levels. The portfolio includes specialized equipment such as powered stair chairs (Evac+Chair), medication tracking systems (NarcBox/NarcTrak), IV infusion pumps (Sapphire), powered stretchers (Stryker Power-LOAD), critical care monitors (Zoll X-Series), and ventilators (Zoll Z Vent). Safety technology includes HAAS Alert Safety Cloud for real-time road alerts and RoscoVision camera systems with AI driver monitoring. Services are coordinated through advanced Computer Aided Dispatch (CAD) software with AI-powered arrival time predictions. The company operates multiple stations across Idaho including Boise (headquarters), Nampa, Caldwell, Idaho Falls, and Pocatello.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Medical Transportation

Quantifiable outcome

• Reduces collision risk by up to 90% through HAAS Alert Safety Cloud digital alerts
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature9 records

Partnerships

28 partnerships are on record, tiered core, strategic and minor.

• StrykercoreTechnology or IntegrationGlobal leader in medical technologies providing Power-LOAD powered stretcher systems and Power PRO XT/PRO 2 stretchers. Acute Rescue was first ambulance agency in Idaho to utilize Stryker Power Pro 2 Stretchers. Equipment reduces EMS worker spinal loading by 96%.
• ZOLL Medical CorporationcoreTechnology or IntegrationProvides X-Series Critical Care Monitors and Z Vent transport ventilators. Monitors feature WiFi connectivity for digital vital transmission; ventilators are certified for aircraft use with 10-hour battery life.
• HAAS AlertcoreTechnology or IntegrationSafety Cloud V2X communication network - Acute Rescue was first EMS agency in Idaho to install. Delivers real-time digital alerts to drivers via Waze, Apple Maps, and compatible vehicles. Reduces collision risk by 90%.
• Rosco VisioncoreTechnology or IntegrationVehicle camera systems providing Full HD video capture, AI Driver Monitoring System, 360-degree views, live streaming to Communications Center, and cloud storage. Enhances safety for patients and providers.
• ESO SchedulingcoreTechnology or IntegrationCloud-based workforce management platform for EMS agencies. Automates shift assignments, tracks certifications, manages time-off requests, combines scheduling, timekeeping, and payroll.
• ADP (Automatic Data Processing)coreImplementation/ SI/ Consulting PartnerLeading global provider of cloud-based payroll and HR software. Automates employee paychecks, tax withholding, government filings, benefits management.
• Verizon FrontlinestrategicTechnology or IntegrationAdvanced network and crisis-response platform for first responders. Provides 5G network slicing and priority access for reliable mission-critical communications during emergencies.
• Motorola SolutionsstrategicTechnology or IntegrationProvides critical collaboration technologies between public safety agencies and enterprises. Wave PTX offers professional radio PTT communication with text, photo, video sharing capabilities.
• Bound TreecoreChannel Partner/ Reseller/ DistributorNational distributor of prehospital emergency medical supplies, equipment, and pharmaceuticals for EMS care providers.
• Airgas (Air Liquide company)coreChannel Partner/ Reseller/ DistributorLeading U.S. supplier of industrial, medical and specialty gases, hardgoods, safety products, and process chemicals.
• Operative IQstrategicTechnology or IntegrationSoftware for First Response industries providing Controlled Substance Tracking, RFID Solutions, and Front Line operations management for operational readiness.
• WaystarcoreTechnology or IntegrationCloud-based revenue cycle software for healthcare organizations providing revenue cycle solutions, operational efficiency, cost reduction, and strategic growth.
• Idaho State University (EMS Education)strategicStrategic or Co-development PartnerAcute Rescue CEO Wesley Anderson serves on Paramedic Program Advisory Committee since 2017 and as Chairperson since 2019. Company supports student clinical hours.
• College of Western Idaho (EMS Education)strategicStrategic or Co-development PartnerEMS training program partner providing clinical ride-along opportunities for students seeking hands-on emergency medical services experience.
• NAEMT (National Association of Emergency Medical Technicians)minorStrategic or Co-development PartnerLargest professional association for EMS practitioners in the U.S., founded 1975 with support from National Registry of EMTs.
• Trinity ApparatusminorChannel Partner/ Reseller/ DistributorEmergency vehicle manufacturer providing ambulances with lighting packages, oxygen systems, climate control, and interior features. Nationwide delivery available.
• Emergency Responder ServicesminorChannel Partner/ Reseller/ DistributorEmergency vehicle lighting, electrical upfits, vehicle partitions, exterior graphics, and window tinting services for fleet vehicles.
• EMS Logik (NarcBox)coreTechnology or IntegrationProvides NarcBox and NarcTrak controlled substance management system for DEA compliance, RFID tracking, temperature monitoring, and real-time medication event reporting.
• StatPacksminorChannel Partner/ Reseller/ DistributorEmergency trauma packs and accessories designed for emergency response professionals with advanced organization and reflective safety elements.
• Evac+ChairminorChannel Partner/ Reseller/ DistributorPower 900 stair chair with powered track system for navigating stairs, reducing caregiver physical effort. 560 lb capacity, anti-microbial materials.
• VLI TechstrategicTechnology or IntegrationHealthcare technology solutions optimizing and integrating operation, billing, and administrative data systems with web apps, cloud-hosting, and advanced analytics.
• Logis Solutions (powered by ESO)strategicTechnology or IntegrationDecision support software for computer-aided dispatch, billing, and resource management with open APIs for seamless integration.
• Now CFOminorImplementation/ SI/ Consulting PartnerFinancial analysis and consulting providing bottom-up insights on customer journey lifecycle, from staff accountants to Controllers and CFOs.
• Medsync PharmacyminorChannel Partner/ Reseller/ DistributorIndependent pharmacy serving Treasure Valley with 150+ years combined pharmaceutical experience and individualized service.
• Riverside Embroidery and Screen PrintingminorChannel Partner/ Reseller/ DistributorTreasure Valley apparel provider with 40+ years in embroidery and screen printing, providing custom company apparel and uniforms.
• NGLCC (National LGBT Chamber of Commerce)minorStrategic or Co-development PartnerBusiness voice of LGBTQ community and exclusive certifying body for Certified LGBT Business Enterprise companies.
• Idaho PRIDE Business LeagueminorStrategic or Co-development PartnerNetwork of LGBTQ+ business owners and professionals committed to growing and strengthening inclusive business communities.
• International EMS & Firefighters Pride AllianceminorStrategic or Co-development PartnerGlobal organization representing and supporting LGBTQ+ emergency medical and fire service professionals.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/acuterescueandtransport
• LinkedInlinkedin.com/company/acute-rescue-and-transport-inc
• Instagraminstagram.com/acuterescue

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acute Rescue and Transport