Shift ICT

Name

Shift ICT

Legal name

SHIFT ICT Company

Website

https://shiftict.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Custom Software Development and ERP Implementation Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

akta.pro secondary industry

Enterprise Application Training, Change Management & Adoption Services (BPAEAGAN)

Keywords

• Custom software development
• ERP implementation services
• Odoo partner consulting
• MEAL platform for NGOs
• Mobile application development

Headquarters

HQ city

Gaza

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Full-service custom software development for web and mobile applications. Covers the entire development lifecycle from business analysis to deployment and ongoing support.
2. ERP Implementation Services: Odoo-based ERP implementation including system design, configuration, customization, deployment, and post-launch support for retail, eCommerce, services, manufacturing, and NGO sectors.
3. IT Consulting & Digital Transformation: Digital transformation consulting, IT strategy, and governed digital transformation services for organizations seeking to modernize operations.
4. Staff Augmentation & Dedicated Teams: Nearshore and offshore outsourcing providing dedicated development teams on-demand, tailored to client project needs.
5. Mobile App Development: iOS and Android mobile application development with design and UX capabilities.
6. Quality Assurance Services: Software quality assurance and testing services.
7. MEAL System (SaaS/Platform): Cloud-based MEAL (Monitoring, Evaluation, Accountability, and Learning) platform sold as a software solution to NGOs, public institutions, and development agencies.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Shift ICT is a full-service software development and IT services firm that delivers custom web and mobile applications, Odoo-based ERP implementations, and digital transformation consulting to government entities, NGOs, and private-sector clients. The company also develops and sells proprietary software products, including a cloud-based MEAL (Monitoring, Evaluation, Accountability, and Learning) platform for NGOs and a Fixed Assets Operation & Maintenance (O&M) system for municipalities.

Product overview

Shift ICT is a full-service software development company offering a portfolio of services and products. Services include Digital Transformation consulting, Custom Software Development (web and mobile), Odoo ERP Implementation (as an official Odoo partner), Software Consulting, Dedicated Development Teams, IT Outsourcing, Staff Augmentation, and Quality Assurance. Their core products include the MEAL System for NGOs (Monitoring, Evaluation, Accountability and Learning) and the Fixed Assets Operation & Maintenance System (O&M). They also offer industry-specific ERP solutions for Retail & Distribution, Service Companies, eCommerce, and Manufacturing & Light Industries, all built on the Odoo platform. The company operates primarily in Palestine (Gaza and West Bank) with an office in Cairo, Egypt.

Differentiator

Problem solved

Functional benefit

Products and services

• MEAL System (Monitoring, Evaluation, Accountability and Learning) Cloud-based MEAL platform for NGOs, public sector project management units, and international development agencies. Features planning and logframes, indicator monitoring with baselines and targets, project management collaboration, donor-ready PDF/Excel reporting, document management with versioning and access control, and grievance and feedback workflows.
• Fixed Assets Operation & Maintenance System (O&M) Web-based system for managing fixed assets operation and maintenance developed for Palestinian municipalities. Includes asset registration, condition assessment, prioritization analysis, budget planning, work order execution, and operations documentation modules. Built with PHP CodeIgniter and MySQL.
• Customer Service Center System (CSC MIS) Government service center management information system designed for public sector organizations to manage customer service operations.
• Odoo ERP Implementation Official Odoo Partner delivering ERP and business management solutions including CRM, projects, invoicing, inventory, and manufacturing modules. Includes system design, configuration, customization, deployment, and post-launch support for retail, distribution, services, manufacturing, eCommerce, and NGO sectors.
• Custom Software Development Full-service custom web application development enabling power users and business professionals to complete complex tasks faster. Tailored software solutions for businesses of all sizes.
• Mobile App Development iOS and Android mobile application development with top-of-the-class design and UX team supported by experienced app developers.
• Digital Transformation Consulting Designing experiences and ecosystems centered around customers for purposeful digitalization. Consulting and guidance for brands on digital transformation journeys, bringing ideas and expertise to help businesses achieve their goals.
• Dedicated Development Team / IT Outsourcing On-demand dedicated development teams tailored to project unique needs, ensuring seamless integration and accelerated innovation. Includes nearshore and offshore outsourcing services combining developer talent with sound business domain knowledge, plus professional staff augmentation.
• Quality Assurance Services Software quality assurance and testing services ensuring software products meet the highest standards of quality and reliability.

Quantifiable outcome

• Reduced report preparation time by 64% (from 14 days to 5 days) for MEAL system clients
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Experts Company (West Bank)minorStrategic or Co-development Partner · 1 January 2017Collaboration between Shift ICT and Experts (based in the West Bank) to develop the Fixed Assets Operation & Maintenance (O&M) System for Palestinian municipalities. The O&M system was jointly developed with Experts and successfully piloted in four municipalities before broader rollout to 74 municipalities via MDLF.
• OdoocoreTechnology or IntegrationShift ICT is an official Odoo Partner (partner reference: 009da607). This partnership enables Shift ICT to deliver powerful ERP and business management solutions alongside custom software services. Through this partnership, the company helps organizations streamline operations, integrate core business processes, and accelerate digital transformation using Odoo's flexibility and scalability.
• Municipality Development and Lending Fund (MDLF)coreImplementation/ SI/ Consulting PartnerMDLF served as the funding and implementation partner for the O&M system targeting 74 Palestinian municipalities. Shift ICT developed and implemented the system under this partnership, with MDLF providing the municipal network and institutional framework for deployment.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ActivityInfo: Cloud-based MEAL and information-management platform purpose-built for humanitarian and development organizations. Directly comparable to Shift ICT's proprietary MEAL System in target customer (NGOs), feature set (indicator tracking, reporting), and SaaS delivery model.
• ITWORX: Egypt-headquartered IT services and custom software development firm serving enterprise and public-sector clients across MENA. Closely comparable to Shift ICT in service mix (custom development, enterprise apps, outsourcing) and regional focus, but at a larger scale with broader enterprise footprint.
• BayanTech: Saudi Arabia-based IT services and ERP consulting firm with MENA-wide delivery. Comparable to Shift ICT in enterprise ERP implementation, digital transformation, and government-sector services in the Gulf region, often competing for the same set of regional enterprise RFPs.
• GIZA Systems: Egyptian systems integrator and IT services company with deep government and enterprise client base across MENA. Comparable in ERP implementation, digital transformation, and government-sector delivery — making it a direct competitive peer for Shift ICT's enterprise and public-sector work.
• MenaTech: Jordan- and MENA-based provider of HR, payroll, and ERP solutions (Oracle, Microsoft, SAP). Comparable to Shift ICT as a regional ERP implementation partner serving similar enterprise customers with similar localized, Arabic-language delivery capabilities.

Broad incumbents

• Odoo SA: Vendor of the open-source Odoo ERP platform that Shift ICT implements as an official partner. Comparable as the underlying platform owner whose partner economics, roadmap, and competitive positioning directly shape Shift ICT's ERP implementation revenue and ability to deliver.
• Injazat: UAE-based strategic IT services and business solutions provider with strong government and enterprise client base. Comparable to Shift ICT as a larger regional incumbent offering enterprise IT, digital transformation, and managed services in the same Gulf market.
• Naseej: Bahrain-based technology and business solutions provider serving government, education, and enterprise across MENA. Comparable to Shift ICT in regional IT services delivery, with stronger Gulf-government presence and broader product portfolio.

Emerging players

• Akvo: Dutch-headquartered nonprofit technology provider serving development-sector organizations with data, monitoring, and partner-management tools. Comparable to Shift ICT's MEAL positioning in serving international development NGOs and public-sector programs with digital data infrastructure.
• DevResults: SaaS platform for monitoring and evaluation in international development projects. Directly comparable to Shift ICT's MEAL System for NGO and donor-funded project management, with overlapping feature set around indicator tracking, baselines/targets, and donor reporting.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/shiftictcom
• Facebookfacebook.com/shiftictcom
• LinkedInlinkedin.com/company/shiftict
• Instagraminstagram.com/shiftictcom

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shift ICT