Taylor Products

What Taylor Products does

Taylor Products is a family-owned, private regional distributor of commercial foodservice equipment, founded in 1984 and headquartered in Edison, New Jersey. The company serves as an authorized distributor for Taylor Company and complementary brands (Icetro, Emery Thompson, Flavor Burst, Wilson Pumps) across Central and Eastern Pennsylvania, New Jersey, New York City, Long Island, and Northern Delaware. Its core product portfolio consists of soft serve and frozen yogurt freezers, milkshake machines, slush and frozen beverage freezers, frozen carbonated beverage systems, frozen custard, gelato batch freezers, frozen cocktail machines, two-sided cooking grills, and frozen food dispensers.

The business operates on a three-stream revenue model: (1) one-time equipment sales delivered through a territory-based field sales team of four representatives with on-site consultation, showroom demonstrations, and quote-based pricing, supported by lease-to-own financing from third parties; (2) OEM replacement parts sold through a 24/7 account-gated e-commerce site and two physical pickup locations (Exton, PA and Edison, NJ), with 90% of orders shipping next day; and (3) recurring service revenue via the Red Cape Service division, staffed by factory-trained, Taylor-certified technicians using exclusive tools and documentation. Notable technical differentiators in the distributed product line include Heat Treatment (28HT) technology extending cleaning intervals to 28 days, the Flavor Burst flavor injection system supporting 8+ flavors with a Color Touch Panel, and the Icetro ISI-271 self-serve model with embedded AI communication features.

Customer segments are diversified across ice cream and frozen dessert retail, full-service and quick-service restaurants, convenience and retail self-serve, bars and entertainment venues, and farm markets/creameries. The company employs 51-100 people, has no disclosed revenue, and operates as a sub-distributor within the broader Taylor Company service network of 6,500+ factory-trained personnel. Recent activity in 2025 indicates a strategy of portfolio broadening within the existing regional footprint rather than geographic expansion.

Name

Taylor Products

Legal name

Taylor Products

Website

https://taylorproducts.net

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

51–100 employees

Short description

Taylor Products is a family-owned regional distributor founded in 1984 selling and servicing commercial Taylor, Icetro, and Emery Thompson frozen dessert and beverage equipment across the Northeast US, with in-house factory-trained service, OEM parts, and a 24/7 e-commerce parts channel.

Ownership category

akta.pro rank

Product category

Commercial Foodservice Equipment

NAICS

Ice Cream and Frozen Dessert Manufacturing (31152)

SIC

Ice Cream & Frozen Desserts (2024)

akta.pro primary industry

Ice Cream, Frozen Desserts & Novelties Manufacturing (AFAKAKAE)

akta.pro secondary industry

Ice Cream & Refrigerated Desserts (CRADACAE)

Keywords

• Commercial foodservice equipment
• Soft serve machines
• Frozen beverage equipment
• Foodservice equipment distribution
• Frozen dessert machines

Headquarters

HQ city

Edison

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Equipment Sales: Sale of commercial food service equipment including soft serve machines, frozen beverage machines, ice cream/gelato batch freezers, milkshake machines, cooking grills, and frozen food dispensers. Products sold include Taylor, Icetro, and Emery Thompson brands.
2. Genuine OEM Parts: Sale of authentic Taylor OEM replacement parts for equipment maintenance and repair. Parts include scraper blades, O-rings, drive shaft seals, door gaskets, front bearings, tune-up kits, and brush kits. Available through 24/7 e-commerce parts website with free shipping on first two orders.
3. Service and Support: Factory-trained technician services for installation, maintenance, repair, and training. Includes Red Cape Service commitment with rapid response times. Service includes startup, training, and ongoing support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Taylor Products is a family-owned regional distributor of commercial food service equipment, specializing in frozen dessert and beverage machines from brands including Taylor, Icetro, and Emery Thompson. The company sells equipment, supplies genuine OEM parts, and provides factory-trained installation, maintenance, and repair service across the Northeastern United States. It operates an Equipment Finder tool, a 24/7 e-commerce parts website, and dedicated territory-based field sales with local pickup locations.

Product overview

Taylor Products is a family-owned distributor of commercial food service equipment, specializing in frozen dessert and beverage machines. Their product portfolio centers on Taylor brand soft serve, frozen yogurt, and frozen beverage equipment, supplemented by distributed brands including Icetro, Emery Thompson, and Flavor Burst. Core offerings include soft serve machines (Models C716, C717, C723, C791, C794, 8756), milkshake machines (Model 490), frozen beverage/slush machines (Models 430, 428, 432), frozen carbonated beverage machines (Cool Chiller models C300-C314), two-sided grills (Model L850), and the Taylor Ram frozen food dispenser. Add-on programs like Flavor Burst (flavor injection system for up to 8 flavors) enhance the core Taylor machine lineup. Supporting services include genuine OEM parts, Red Cape factory-trained service, and an Equipment Finder interactive tool. The company serves Central & Eastern Pennsylvania, New Jersey, New York City, Long Island, and Northern Delaware.

Differentiator

Problem solved

Functional benefit

Brands

• Red Cape Service: Taylor Products' service division providing factory-trained technicians, parts, and support for Taylor equipment. Features fully-equipped service vans and Taylor-certified technicians.

Products and services

• Soft Serve & Frozen Yogurt Machines
• Icetro Soft Serve Machines Icetro brand soft serve machines sold and serviced by Taylor Products, including the ISI-271 self-serve model with AI features, compact design, and low noise operation.
• Two-Sided Grills Commercial two-sided cooking grills for restaurants and food service operations, including Model L850.
• Milkshake Machines Taylor milkshake freezers including Model 490 for quick-service restaurants and dessert shops, available in single flavor and extra thick variants.
• Emery Thompson Gelato Batch Machines Emery Thompson batch freezers for hard ice cream, gelato, sorbet, and Italian ices, now available through Taylor Products including 24 Quart models.
• FlavorBurst Flavor Injection System Flavor Burst flavor injection system that integrates with Taylor soft serve machines to infuse up to 8 flavors into products. Features a Color Touch Panel interface with customizable flavor options.
• Frozen Cocktail Machines Taylor frozen cocktail dispensers for bars, restaurants, and entertainment venues.
• Frozen Custard Machines Taylor frozen custard equipment for creating premium custard-based frozen desserts.
• Premium Slush Machines Taylor frozen slush freezers for creating icy, refreshing slush beverages, including single and multi-flavor models.
• Frozen Soda & Cool Chiller Machines Taylor frozen carbonated beverage machines including the Cool Chiller 9-flavor self-serve system and models C300, C302, C303, C314.
• Smoothie & Frozen Cappuccino Machines Taylor frozen beverage machines for smoothies and frozen cappuccino, including Models 428, 430, 340, 390, 441, 490 in single-flavor and 432, 342, 370 in multi-flavor configurations.
• Taylor Ram Frozen Food Dispenser High-performance Taylor Ram frozen food dispenser for storing and dispensing items like French fries and chicken nuggets with portion control and fast, hygienic operation.
• Genuine OEM Parts & Accessories OEM replacement parts for Taylor equipment including soft serve parts, slush machine parts, grill parts, tune-up kits, scraper blades, and maintenance supplies. Available through the 24/7 parts e-commerce website with free shipping on first two orders.
• Red Cape Service Factory-trained technician service and support with fully-equipped service vans. Taylor-certified technicians provide installation, maintenance, repair, and training as part of the Taylor network of 6,500+ service personnel.
• Wilson Pumps Wilson Pumps add-on for soft-serve equipment that enables crafting artisan treats mixed with fresh fruit, nuts, peanut butter, and more.
• CrunchiCreme by Flavorburst Newly redesigned add-on accessory for soft serve machines sold and serviced by Taylor Products as part of the Flavorburst product line.

Quantifiable outcome

• 90% of parts orders arrive next day
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Taylor CompanycoreStrategic or Co-development PartnerTaylor Products is an authorized distributor of Taylor Company equipment, the parent manufacturer. Taylor Company has been in business for 100 years and provides the equipment product line sold by Taylor Products. The partnership includes access to factory training, technical support, and proprietary documentation for service technicians.
• IcetrocoreStrategic or Co-development PartnerIcetro is a South Korean company specializing in ice cube, slush, and soft serve freezers. Taylor Products now sells and services Icetro brand machines. Both Icetro and Taylor are part of MIDD brands, sharing a commitment to high-quality equipment. Icetro models feature compact design, low noise operation, and AI features that communicate operational needs.
• Emery ThompsoncoreChannel Partner/ Reseller/ DistributorTaylor Products now sells and services Emery Thompson brand machines. The 24 Quart Emery Thompson can create Italian ice, premium ice cream, gelato, sherbet, and artisan products including dairy-free and vegan options. This extends Taylor Products' product portfolio for serious ice cream and gelato production.
• Wilson PumpsminorChannel Partner/ Reseller/ DistributorWilson Pumps offers pumps for soft-serve equipment that enable crafting artisan treats mixed with fresh fruit, nuts, peanut butter, and more. Taylor Products offers Wilson Pumps as an accessory/add-on product.
• Flavor BurstcoreStrategic or Co-development PartnerFlavor Burst system integrates with Taylor soft serve equipment to infuse up to 8+ flavors into products. Taylor Products sells and services Flavor Burst equipment, offering customers expanded menu capabilities. The system features Color Touch Panel interface with customizable flavor options.
• Flavor BurstcoreTechnology or IntegrationThe Flavor Burst system integrates seamlessly with Taylor soft serve machines, enabling infusion of concentrated flavorings throughout products as dispensed. Features include up to 8 flavors with expansion capability, customizable combinations, and easy integration with existing Taylor equipment.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TriMark Foodservice: One of the largest US foodservice equipment distributors with design, equipment, and service offerings. Comparable as a direct competitor in commercial foodservice equipment distribution with overlapping product categories (including frozen dessert and beverage equipment) and a similar sales-led go-to-market.
• Boelter Companies: Regional foodservice equipment and supplies distributor in the Midwest with a similar model of equipment sales, service, and parts distribution to commercial operators. Comparable in product mix and customer base.
• Edward Don & Company: Large US foodservice equipment and supplies distributor with broad product range including frozen beverage and refrigeration equipment. Comparable as a competitor in commercial foodservice equipment distribution with a broader geographic footprint.
• Singer Equipment Company: Regional Mid-Atlantic foodservice equipment distributor selling commercial kitchen and frozen beverage equipment. Closely comparable as another family-led distributor serving overlapping Northeast geographies with a similar mix of equipment sales, parts, and service.
• Katom Restaurant Supply: Commercial restaurant equipment retailer and distributor with strong e-commerce presence selling commercial kitchen and frozen dessert equipment. Comparable in product categories and target SMB customers.
• Tundra Restaurant Supply: Online-focused commercial foodservice equipment and supplies retailer competing on selection and pricing. Comparable as an alternative channel for the same commercial customers and overlapping product lines.

Broad incumbents

• Middleby Corporation: Diversified global commercial foodservice equipment manufacturer and parent of Taylor Company (the principal brand Taylor Products distributes). Comparable as the upstream manufacturer whose product roadmap drives Taylor Products' portfolio and as a broader incumbent in commercial kitchen equipment.
• Hoshizaki America: Major manufacturer of commercial ice machines, refrigerators, and frozen beverage equipment with broad US distribution. Comparable as a manufacturer of competing frozen beverage and ice equipment sold through overlapping dealer networks.

Emerging players

• Spaceman USA: Manufacturer of soft serve, slush, and frozen beverage machines serving foodservice operators. Comparable as a competing equipment brand distributed through dealers that overlaps with Taylor Products' core soft serve and slush categories.
• Carpigiani North America: Manufacturer of gelato, ice cream, and frozen dessert equipment with US distribution. Comparable as a competing equipment brand in the artisanal gelato and premium frozen dessert category that Taylor Products addresses via Emery Thompson.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/taylor_products
• Facebookfacebook.com/taylorproductsinc
• LinkedInlinkedin.com/company/taylorproducts

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taylor Products