Konkai Health

What Konkai Health does

Konkai Health is a Bangkok-based, privately held medical tourism referral agency founded in 2022 by Pam (Nutchaya) van Wissen, a registered nurse with 8+ years of clinical experience at Bumrungrad International Hospital, and Jurn van Wissen, a Dutch software engineer who previously founded and exited two software companies. The company provides a free concierge service that connects international patients — primarily from the United States, United Kingdom, New Zealand, Australia, and Europe — with a curated network of 15+ JCI-accredited partner hospitals and clinics in Thailand, spanning orthopedic, cosmetic, fertility, cardiac, and ophthalmology procedures among others.

The operational model is human-led rather than platform-led. Konkai's core offering includes hospital and specialist matching, appointment scheduling, quote comparison across multiple facilities, travel and logistics support (transfers, accommodations, medical visa documentation), on-ground support during treatment, and post-treatment follow-up via video or messaging. The technology layer is a relatively standard web stack — Cloudflare for hosting/CDN, Render for application hosting, Postmark for transactional email, Sentry for error monitoring, and PostHog for analytics — none of which constitute proprietary AI/ML capability.

Commercially, Konkai charges patients nothing; revenue is generated exclusively via referral fees paid by partner hospitals for the patient coordination work. The company has served 1,500+ cumulative patients across 30+ countries and holds a 5.0 Google rating. It has no disclosed funding, no institutional investors, and operates with 1-10 employees, indicating a founder-led, bootstrapped structure with global reach but limited operating scale.

Name

Konkai Health

Legal name

Konkai Health

Website

https://konkai.health

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

Konkai Health is a Bangkok-based medical tourism referral agency founded in 2022 that matches international patients with JCI-accredited hospitals and clinics in Thailand across orthopedic, cosmetic, fertility, and other procedures, earning referral fees from hospital partners while providing free concierge coordination services to patients.

Ownership category

akta.pro rank

Product category

Medical Tourism Services

NAICS

All Other Travel Arrangement and Reservation Services (561599)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Outbound Medical Tourism Facilitators (THAKAIAA)

Keywords

• Medical tourism services
• Hospital referral coordination
• Medical concierge services
• International patient coordination
• Healthcare facilitation agency

Headquarters

HQ city

Bangkok

HQ country

Thailand

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure

Revenue model

1. Hospital Referral Fees: Konkai earns referral fees from partner hospitals for coordinating patient appointments and providing concierge services. Patients pay hospitals directly at standard rates with no markup from Konkai.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Konkai Health is a Bangkok-based medical tourism agency that provides free concierge coordination services connecting international patients with vetted hospitals and specialists in Thailand. The company independently compares JCI-accredited hospitals, matches patients with appropriate specialists, schedules appointments, arranges travel logistics, and provides on-ground and post-treatment support. Konkai earns referral fees from partner hospitals while patients pay hospitals directly at standard rates with no markup.

Product overview

Konkai Health is a Thailand-exclusive medical tourism facilitator offering a unified platform of coordination services. The core offering consists of medical tourism coordination, hospital and specialist matching, appointment scheduling, and quote comparison services. These are complemented by add-on support modules including travel and logistics arrangement, on-ground support during treatment, and post-treatment follow-up care. The platform connects international patients with a curated network of JCI-accredited hospitals and clinics across Thailand, providing services at no cost to patients through hospital referral fees.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Tourism Coordination Service Free personal concierge service that connects international patients with top specialists at Thailand's leading accredited hospitals and clinics. Includes hospital comparison, specialist matching, appointment booking, and full journey coordination at no cost to patients.
• Hospital and Specialist Matching Expert matching service that reviews patient cases and recommends the best doctors and hospitals based on medical needs, procedure type, and patient preferences. Backed by firsthand knowledge from the co-founder's clinical experience at Thai hospitals.
• Appointment Scheduling and Quote Comparison Coordinates and schedules medical appointments, consultations, and procedures with partner hospitals, and provides detailed treatment plans and pricing directly from hospitals so patients can compare quotes across multiple facilities with no markup.
• Travel and Logistics Support Arranges airport transfers, recommends nearby accommodations, and assists with medical visa documentation for international patients traveling to Thailand for treatment.
• On-Ground and Post-Treatment Support Available from patient arrival through recovery, coordinating with hospitals and supporting patient recovery during their medical stay in Thailand, with ongoing post-treatment follow-up including communication with doctors and video consultations after returning home.

Quantifiable outcome

• Patients save 50-80% compared to equivalent treatment in US, Australia, or Europe
• +2 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• Bangkok HospitalcoreStrategic or Co-development PartnerJCI-accredited hospital in Bangkok, part of Bangkok Dusit Medical Services group. 172-bed specialty hospital focused on neurology and orthopedics with JCI Clinical Care Program Certification for hip and knee surgery.
• Bumrungrad International HospitalcoreStrategic or Co-development Partner580-bed tertiary care facility treating 1.1M patients annually from 190 countries. JCI-accredited since 2002, recognized by Newsweek as Thailand's top hospital. Over 1,200 physicians across 47 specialty centers.
• Genea ClinicminorStrategic or Co-development PartnerFertility clinic partner in Bangkok network
• Kamol HospitalcoreStrategic or Co-development PartnerJCI-accredited hospital in Bangkok known for cosmetic and plastic surgery expertise, particularly gender-affirming procedures. Personal partnership relationships established through site visits.
• MedPark HospitalcoreStrategic or Co-development Partner25-story 550-bed tertiary care facility opened in 2020. JCI-accredited in 2023, ranked 6th best hospital in Thailand by Newsweek 2025. Over 350 specialists, 70% with international qualifications.
• Miskawaan Health GroupminorStrategic or Co-development PartnerHealth group partner in Bangkok network
• Praram 9 HospitalcoreStrategic or Co-development Partner300-bed JCI-accredited private hospital since 2010. Leading private hospital for kidney transplants (1,000+ performed). Recognized for cardiac surgery and brain surgery. Ranked 9th among Thailand's top hospitals by Newsweek 2025.
• Rattinan Medical CentercoreStrategic or Co-development PartnerPrivate medical center in Bangkok, part of hospital network for cosmetic and body procedures
• TRSC (Thai Reproductive Center)minorStrategic or Co-development PartnerFertility treatment center partner
• Yanhee International HospitalcoreStrategic or Co-development Partner400-bed JCI-accredited hospital since 2011, treating 2,000+ outpatients daily from 162 countries. Specializes in cosmetic and plastic surgery with 72% of international patients seeking aesthetic procedures. ISO 9001:2000 certified.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Medical Departures: A Bangkok-headquartered medical tourism marketplace connecting international patients with vetted clinics across Southeast Asia and beyond. Directly comparable to Konkai in business model (referral/booking fees from partner clinics), geography focus (Thailand + region), and target customer (international medical tourists).
• PlacidWay: A US-based medical tourism marketplace connecting patients to providers worldwide including Thailand. Comparable as a referral-driven medical tourism facilitator serving outbound patients from Western markets.
• Medigo: A Berlin-based medical travel platform offering comparison, booking, and coordination for patients seeking treatment abroad. Comparable in connecting international patients with vetted international hospitals/clinics with coordinator-led support, though broader geographically than Konkai's Thailand focus.
• Bookimed: A global medical tourism platform with hospital comparison, booking, and patient coordination services. Comparable in offering international patients curated hospital options with coordinator support, operating at much larger scale and broader geographic coverage than Konkai.
• MyMediTravel: A medical tourism platform specializing in cosmetic, dental, and elective procedures in Southeast Asia including Thailand. Closely comparable to Konkai in target geographies, procedure focus, and free-to-patient marketplace model monetized via clinic referral fees.

Others

• Patients Beyond Borders: A publishing and consumer information resource for medical tourism rather than a transaction platform. Comparable as an ecosystem participant shaping consumer awareness of outbound medical tourism that Konkai's patients rely on for initial education.

Broad incumbents

• Yanhee International Hospital: A 400-bed JCI-accredited hospital in Bangkok treating 2,000+ outpatients daily from 162 countries, specializing in cosmetic surgery. Comparable as a direct-to-international-patient provider with established marketing funnels that overlap with Konkai's cosmetic and aesthetic patient base.
• MedPark Hospital: A 550-bed JCI-accredited tertiary hospital in Bangkok ranked 6th in Thailand by Newsweek 2025. As a Konkai partner, its expanding international patient services represent both partnership upside and a structural disintermediation threat.
• Bumrungrad International Hospital: A 580-bed JCI-accredited tertiary care hospital in Bangkok treating 1.1M patients/year from 190 countries. While a Konkai partner, Bumrungrad's own international patient services division competes with Konkai for the same inbound patient flow and could disintermediate referral-based facilitators.

Emerging players

• Global Medical Care: A medical tourism facilitator operating in multiple destination countries including Southeast Asia. Comparable as a smaller-scale peer offering hospital matching and patient coordination services to international medical tourists.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@KonkaiHealth
• Facebookfacebook.com/konkai.health
• LinkedInlinkedin.com/company/konkai-health
• Instagraminstagram.com/konkai.health

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Konkai Health