What SAG Flowmedik does

SAG Flowmedik Oy (Hämeenlinna, Finland; founded 2019) is a private SaaS company that develops and operates the proprietary Flowportal platform — an ISO 13485-certified technology stack purpose-built for healthcare-sector digitalization. The company delivers more than 30 software products organized into three suites: eKonsultaatio (telehealth, chatbot, live-chat, and video consultation with HIPAA/GDPR compliance and Suomi.fi/Telia strong authentication); infection control and healthcare cleaning modules (ePiikki vaccination tracking, eHuuhde hand hygiene, eDesi, eHanska, eAntibiootti, eLeikkaus, eVäline, eSiivous with eTyötilaus, ePuhtaus, eATP, eINSTA extensions); and production planning (eVaraus, eKäyttöaste, eVirtaus, eOdotus, eTavoite, eInvestointi). The platform integrates with Microsoft 365, AD/SSO, Zapier, and Make.com, and includes a hybrid AI/ML/NLP chatbot trained via a no-code drag-and-drop interface.

The company operates a sales-led go-to-market targeting public social and healthcare (sote) organizations, with direct account managers and on-prem customization. It serves all Finnish hospital districts with named deployments at HUS, Tampere, Turku, Oulu, and Vaasa University Hospitals, alongside wellbeing services counties and municipal sote entities such as Ylä-Savon SOTE Kuntayhtymä and Päijät-Sote. International expansion is run through the Stockholm-based subsidiary SAG Flowmedik AB (acquired April 2022 as FCG SIPU International AB, founded 1979). The Swedish entity handles Swedish and other international accounts; the parent and subsidiary are privately held, without disclosed external investors, and operate from offices in Hämeenlinna, Helsinki, and Stockholm. Revenue is not publicly disclosed; the company received an EU NextGenerationEU RRF grant in 2023 to develop a CO2 meter for remote services. It is led by CEO Marcus Ahlström with Ari Kolehmainen as Chairman and Michael Rossing as VP/CDO.

Name

SAG Flowmedik

Legal name

SAG Flowmedik Oy

Website

https://flowmedik.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

SAG Flowmedik is a Finnish private SaaS company that builds the ISO 13485-certified Flowportal platform, delivering 30+ healthcare digitalization products — telehealth, infection control, cleaning, and production planning — to public social and healthcare organizations across Finland and Sweden.

Ownership category

akta.pro rank

Product category

Healthcare SaaS

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Waitlist, Queue & Flow Management (HLACADAE), Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Healthcare SaaS platform
• Telehealth consultation software
• Infection control monitoring
• Healthcare cleaning management
• Healthcare production control

Headquarters

HQ city

Häme

HQ country

Finland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software-as-a-Service (SaaS) subscriptions: SAG Flowmedik operates primarily as a SaaS provider, delivering its eProduct suite (eConsultation, infection control, healthcare cleaning, production planning modules) as hosted cloud services. Products are delivered to public healthcare organizations, hospital districts, municipalities, and private sector customers under subscription agreements. The platform is accessible via web browsers and mobile apps without customer-side installations.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

SAG Flowmedik develops and sells a proprietary SaaS platform called Flowportal that hosts more than 30 modular digital products for the healthcare sector. The flagship eKonsultaatio (eConsultation) product combines chatbot, live-chat, and video for telehealth, while the broader suite covers infection control, healthcare cleaning coordination, and production/resource planning, all delivered as cloud subscriptions to public hospital districts, municipalities, and wellbeing services counties.

Product overview

SAG Flowmedik offers a modular platform called Flowportal serving the healthcare sector with more than 30 products in production and development. The core offering includes eKonsultaatio (telehealth/virtual consultation solution with chatbot, live-chat, and video), infection control applications (ePiikki, eHuuhde, eDesi, eHanska, eAntibiootti, eLeikkaus, eVäline), healthcare cleaning systems (eSiivous with eTyötilaus, ePuhtaus, eATP, eINSTA modules), and production control tools (eVaraus, eKäyttöaste, eVirtaus, eOdotus, eTavoite, eInvestointi). Products are developed in collaboration with healthcare professionals and all company owns all technology assets without third-party design limitations.

Differentiator

Problem solved

Functional benefit

Brands

• Flowportal: Technology platform designed especially to serve the digitalization needs of healthcare metrics and patient flow, on which all eProducts are built.
• eKonsultaatio
• ePiikki
• eTuotteet

Products and services

• eKonsultaatio (eConsultation) Comprehensive telehealth, virtual appointment, ERP, and reporting solution combining chatbot, live-chat, and video. Includes AI/ML/NLP hybrid chatbot with no-code drag-and-drop training, HIPAA-certified video, Suomi.fi/Telia strong authentication, AD/SSO, M365, Zapier and Make.com integrations, service routing, calendar scheduling, and ROI reporting. Targeted at public social and healthcare organizations and private healthcare providers.
• Flowportal Platform Proprietary technology platform purpose-built for healthcare digitalization, hosting 30+ modular eProducts covering telehealth, infection control, healthcare cleaning, and production planning. The platform is industry-independent, runs on all devices and browsers, supports modern APIs for integration, and is delivered as cloud-hosted SaaS.
• ePiikki (eVaccine) Real-time vaccine coverage tracking and visualization service for healthcare organizations, enabling unit-level comparisons of vaccination rates and improving patient safety while reducing sick leave absences.
• eHuuhde (eRub) Hand disinfectant usage observation, recording, and reporting service based on the WHO Five Moments for Hand Hygiene standard. Visualizes hand hygiene culture and improves patient safety through unit-specific measurement and historical data.
• eDesi (eDisinfectant) Real-time hand disinfectant usage monitoring service measuring usage relative to patient flow, care days, and outpatient visits, with goal-setting and deviation tracking directly linked to patient safety levels.
• eHanska (eGlove) Protective glove usage optimization and visualization service that compares glove consumption and usage situations against organizational standards, directly linked to patient safety levels.
• eAntibiootti (eAntibiotic) Antibiotic usage visualization tool providing DDD (Defined Daily Dose) statistics and antibiotic quantities per care day, enabling easy comparison of antibiotic usage changes over time across units and periods.
• eLeikkaus (eOperation) Surgical checklist system focused on hygiene processes. Facilitates hand sterilization monitoring during surgical procedures and improves patient safety and transparency through real-time feedback.
• eVäline (eEquipment) Instrument sterilization maintenance process monitoring service based on observations during surgical tool sterilization, visualizing process challenges and supporting continuous improvement.
• eSiivous (eCleaning) Comprehensive healthcare cleaning coordination system including process planning (calendar view), work orders (eTyötilaus), quality observation (ePuhtaus), ATP measurement tracking (eATP), and INSTA800 inspections (eINSTA), delivered via mobile, tablet, or computer.
• eVaraus System-agnostic appointment scheduling and production control system. Schedules and optimizes booking processes while coordinating personnel resources, with optional strong identification (Suomi.fi) integration.
• eKäyttöaste Organizational capacity and utilization rate tracking service applying hotel industry principles, providing statistics on actual utilization, transfer delays, and long-term trends, with patient transfer request service and map-based visualization.
• eVirtaus Resource optimization and flow visualization service combining availability data, registration delays, and production resources, visualizing operational efficiency by unit or specialty area.
• eOdotus Specialty-specific availability monitoring and communication service. Visualizes referral processing times, first visit waiting times, and procedure queue times, including care pathway visualization with median waiting times.
• eTavoite Strategy implementation and transparency tracking service supporting both soft and hard metrics, sending SMS reminders to responsible parties for data updates or significant deviations from targets.
• eInvestointi Project investment tracking and monitoring service ensuring planned depreciation, providing visual statistics including cumulative financial data and balance against average targets.
• CO2 Meter (Remote Platform Integration) Real-time digital CO2 meter for measuring emission reductions from remote services, integrated with SAG Flowmedik's remote service production platforms. Developed under EU NextGenerationEU RRF funding to enable organizations to quantify the environmental impact of telehealth and remote care delivery.

Quantifiable outcome

• eConsultation reduces patient travel needs, lowering costs (Kela taxis, work absences) and exposure to potentially contagious patients.
• +3 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature15 records

Partnerships

One partnership is on record.

• FCG SIPU International ABcoreStrategic or Co-development Partner · 1 April 2022SAG Flowmedik acquired 100% of the shares of FCG SIPU International AB from FCG Finnish Consulting Group Oy on April 1, 2022. SIPU is a Stockholm-based broad-based and reputable training company with operations dating back to 1979, serving both private and public sector clients in Sweden. SAG Flowmedik produces digital solutions for all Finnish hospital districts and plans to leverage these to provide added value to SIPU's growing customer base in Sweden through modification and utilization of existing products.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• CGI Group: Global IT consulting and systems integrator with significant Nordic healthcare-practice footprint. Comparable as a broader competitor offering enterprise integration and digital health services.
• Oracle Health (Cerner): Global EHR/health-IT incumbent increasingly bundling telehealth, infection control, and patient flow modules. Comparable as a broad incumbent whose roadmap overlaps with Flowmedik's modules.
• Doctolib: European leader in telehealth appointment booking and patient management. Comparable in telehealth/virtual consultation scope but broader geographic and feature footprint.
• TietoEvry: Major Nordic IT services and healthcare software vendor with broad EHR and patient administration offerings. Comparable as a broad incumbent competing for the same hospital district budgets.

Direct peers

• Klinik Healthcare Solutions: Finnish provider of digital healthcare access, symptom assessment, and patient routing for public primary care. Comparable to Flowmedik's eConsultation service routing and chatbot features.
• Hygga: Finnish healthcare scheduling and patient flow platform focused on appointment booking and resource optimization. Directly comparable to Flowmedik's eVaraus and eKäyttöaste modules.
• Buddy Healthcare: Finnish health-tech company offering digital care pathways and patient flow management for hospitals. Comparable to Flowmedik's eVaraus, eOdotus, and eVirtaus production planning modules.
• Visiba: Sweden-based provider of virtual care/telehealth platforms to Nordic healthcare providers. Highly comparable to Flowmedik's eConsultation offering, including chatbot, live-chat, and video modules for public healthcare clients.

Emerging players

• Lean Entry (Terveystekniikka): Provides digital waiting-time and patient flow monitoring for Finnish healthcare. Partial overlap with Flowmedik's eOdotus and eVirtaus.

Regional players

• Visiba Care (now Visiba) merged peer set - VideoVisit / Aino Health: Aino Health operates Nordic healthcare digital services focused on occupational health. Adjacent comparability on telehealth and patient flow digitization in Nordic markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Flowmedik
• LinkedInlinkedin.com/company/flowmedik-oy

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SAG Flowmedik