HR On Call
HR On Call is an Irish HR consultancy founded in 1998 that combines a cloud-based HR database subscription with outsourced HR advisory services for SMEs in Ireland, with capability to serve UK and USA clients via its cloud platform.
- Company typePrivate
- Founded1998
- HeadquartersCastlebar, Ireland
- Headcount251–500
- GTM typeB2B
- OfferingServices
What HR On Call does
HR On Call is an Irish HR consultancy founded in 1998 by Loretta Kenny, headquartered in Castlebar, County Mayo. The firm primarily serves small and medium-sized enterprises in Ireland that lack an in-house HR department, providing outsourced expertise on employment law compliance, employee documentation, performance management, disciplinary processes, and general HR administration from hire to retire. Its offering combines a proprietary Cloud HR Database subscription product with a layered suite of professional services including ad-hoc support, 12-month retainer engagements, HR audits, training, and a Pick & Mix hybrid package. Delivery is sales-led via direct outreach, the company website, phone consultations (including a free 15-minute initial consultation), and LinkedIn, with remote service provision supplemented by on-site consultancy as needed.
The Cloud HR Database is the technology core of the business: a secure cloud-based HR management platform with role-based access control, an onboarding portal for new hires, automated leave and absence entitlement calculation, performance management with goal setting and feedback tracking, a central company calendar covering locations and absences, project and expense time-recording, and document storage. Pricing is quote-based and tailored per client; subscription tiers include a monthly cloud database licence and a multi-year retainer, while consultancy is offered on pay-as-you-go or annual basis.
The business model is hybrid: subscription recurring revenue from the Cloud HR Database, professional services revenue from consultancy engagements (ad-hoc, audit, retainer), and hybrid revenue from bundled packages. The company is private, founder-owned and founder-operated, bootstrapped with no disclosed external investment, and operates from a single Irish office. Geographic capability extends to customers in the UK and USA through the cloud platform, though Ireland remains the dominant market. The firm holds GDPR compliance posture and positions around Irish employment law expertise as core competitive advantages.
HR On Call firmographics
Firmographics- Name
- HR On Call
- Legal name
- Loretta Kenny HR Consultancy/HR On Call
- Website
- https://hroncall.ie
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- HR On Call is an Irish HR consultancy founded in 1998 that combines a cloud-based HR database subscription with outsourced HR advisory services for SMEs in Ireland, with capability to serve UK and USA clients via its cloud platform.
- Ownership category
- akta.pro rank
HR On Call industry classification
Industry- Product category
- HR Consulting Services
- NAICS
- Human Resources Consulting Services (541612)
- SIC
- Services-Management Consulting Services (8742)
- akta.pro primary industry
- Comprehensive HRO (Multi-Process HR Outsourcing) (BPACAKAA)
- akta.pro secondary industries
- HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL), HR Service Delivery, Shared Services & HR Operating Model Advisory (BPACAJAE), Compensation & Performance Administration Outsourcing (annual cycles, merit, reviews) (BPACAKAL)
Keywords
Where HR On Call is headquartered
LocationHeadquarters
- HQ city
- Castlebar
- HQ country
- Ireland
- HQ region
- Europe
Offices1 record
Markets served
HR On Call business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- HR Consultancy Services: Professional HR consultancy services including ad-hoc support, ongoing retainer arrangements, HR audits, and compliance reviews. Services are provided on a per-project or retainer basis, with a 12-month support package option.
- Cloud HR Software Subscription: Cloud-based HR database software provided as a subscription service with access to document storage, leave management, performance tracking, and reporting capabilities.
- Pick & Mix Combined Services: Combination packages bundling HR database services with HR consultancy services for comprehensive coverage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | HR Audit |
| Usage-based | Pay-as-you-go | Ad-hoc HR Support |
| Subscription | Multi-year contract | Ongoing HR Support (12-month retainer) |
| Subscription | Monthly | Cloud HR Database |
| Hybrid | Annual | Combination Packages |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
HR On Call product offering
Product offeringCore offering
HR On Call provides outsourced HR consultancy services and a cloud-based HR database software for SMEs in Ireland. The company offers ad-hoc HR support, 12-month retainer packages, HR audits, training, and telephone/email advisory services, serving as a concierge HR manager for small businesses lacking in-house HR departments.
Product overview
HR On Call offers a cloud-based HR database software platform combined with a suite of HR consultancy services. The core product is the Cloud HR Database, which can be used standalone or combined with ad-hoc consulting, retainer services, training, and advisory support. The company provides complete HR services from hire to retire, targeting SMEs in Ireland.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud HR Database Cloud-based HR software enabling small businesses to manage and centralise HR documents, automatically track annual leave and absences, manage training and certifications, and access from anywhere. Features include user role-based access (User, Manager, HR Manager, Admin), onboarding portal, performance management, leave tracking, and compliance documentation.
- Ad-hoc HR Support Services Project-based HR consulting services for businesses needing HR setup, audits, employment issue resolution, mediation, or training on an as-needed basis. Targeted at SMEs without dedicated HR departments.
- HR Retainer Services Ongoing HR support package provided on a 12-month basis, offering dedicated HR manager access, document review, HR library access, and compliance health checks for SMEs requiring continuous HR support.
- HR Education & Training Services Training services for employees and managers covering leadership, engagement, workplace respect, employment law, and anti-harassment/discrimination topics.
- Telephone & Email Advisory Service Dedicated account manager providing telephone and email support for HR questions, customized documents, employee issues, recruitment advice, and GDPR template packs.
- Pick & Mix HR Services Flexible combination of HR Database Services with HR Consultancy Services, allowing businesses to address immediate problems while maintaining ongoing HR infrastructure through custom bundles.
Quantifiable outcome
- Reduces time spent managing employee issues
- +3 more outcomes
Companies that use HR On Call
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
HR On Call technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
HR On Call partnerships and signals
Strategic signalScale indicators4 records
Recent moves4 records
Expansion highlights4 records
HR On Call competitors and assessment
Company assessmentDirect peers
- Peninsula Group: Global HR, employment law, and health & safety outsourcing firm serving SMEs via subscription + 24/7 advice, directly comparable in consultancy-plus-software proposition and target customer (small business owners lacking internal HR).
- BrightHR: UK HR software and HR advice provider with a cloud platform plus HR consultant support, directly mirroring HR On Call's hybrid SaaS + advisory model for small businesses.
- HR Duo: Irish HR support and employment law consultancy targeting SMEs in Ireland with outsourced HR services, sharing the same geographic market, SME segment, and outsourced-HR-department value proposition as HR On Call.
- Ciphr: UK HR software, payroll, and HR support provider for mid-sized businesses, directly comparable in combining a cloud HR platform with optional managed services.
- Citation Group: UK-based provider of HR, employment law, and health & safety services to SMEs, combining compliance software with consultant support — almost identical service model to HR On Call but at much larger UK scale.
Broad incumbents
- HiBob: Global cloud HRIS focused on mid-market companies, comparable on the SaaS HR database and performance management capabilities, but serving larger customers without the consultancy wrapper HR On Call provides.
- Workday: Global enterprise HCM and HRIS vendor offering HCM, payroll, and talent management; relevant as a broader incumbent whose SME/mid-market push places it in adjacent competition with HR On Call's SaaS product.
- Personio: European HR and recruiting platform targeting SMEs across DACH and beyond, a much larger venture-backed incumbent offering comparable document storage and employee management features to HR On Call's Cloud HR Database.
- ADP: Global PEO and HR/payroll outsourcing giant with Run/Workforce Now offerings for SMEs; comparable as a much larger incumbent that bundles HR administration, payroll, and benefits for the same SME buyer.
- BambooHR: Leading US-headquartered cloud HRIS platform purpose-built for SMEs, comparable on the SaaS side but lacking the embedded consultancy services that distinguish HR On Call's hybrid model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
HR On Call social profiles
Digital presenceHR On Call compliance and trust
Trust signalCompliance1 record
HR On Call financial estimates
Financial estimateRevenue estimate
Valuation estimate
HR On Call leadership team
Management profileNumber of profiles
Profiles1 record
HR On Call funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HR On Call M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HR On Call
What does HR On Call do?
HR On Call provides outsourced HR consultancy services and a cloud-based HR database software for SMEs in Ireland. The company offers ad-hoc HR support, 12-month retainer packages, HR audits, training, and telephone/email advisory services, serving as a concierge HR manager for small businesses lacking in-house HR departments.
Is HR On Call a public or private company?
HR On Call is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was HR On Call founded?
HR On Call was founded in 1998. It employs 251 to 500 people.
Where is HR On Call based?
HR On Call is headquartered in Castlebar, Ireland, in the Europe region.
How does HR On Call make money?
Three revenue lines are on record. HR Consultancy Services are the primary driver. The others are cloud HR Software Subscription and pick & Mix Combined Services.
Who are HR On Call's main competitors?
Direct peers on record are Peninsula Group, BrightHR, HR Duo, Ciphr and Citation Group. Broad incumbents are HiBob, Workday, Personio, ADP and BambooHR.
Does HR On Call have an API?
No public API is recorded for HR On Call.
What industry is HR On Call in?
HR On Call's product category is HR Consulting Services. Its primary akta.pro industry code is BPACAKAA, Comprehensive HRO (Multi-Process HR Outsourcing), with a secondary code of BPACAPAL, HR Service Delivery, Case Management & Employee Self-Service. Its NAICS code is 541612 and its SIC code is 8742.