Computerhaus

What Computerhaus does

Computerhaus EDV-HandelsgmbH. is a privately held Austrian managed-IT services provider founded in December 1991 in Weiz, Styria, with a secondary office in Graz. It operates primarily as a regional IT-Systemhaus (IT systems house) for small and medium-sized businesses and medical practices in eastern Austria, claiming to serve 'thousands of customers' across more than three decades and 'over 100 registered physicians' across eastern Austria via a dedicated IT-für-Arztpraxen line.

The company's product portfolio is anchored by the IT-Servicevereinbarung, an all-inclusive monthly IT service agreement introduced in 2005 that bundles consulting, conception, sales, installation, support, and proactive system care for a fixed recurring fee. Adjacent product lines include IT-Security solutions (VPN, multi-factor authentication, backup, employee awareness, access rights management, cyber insurance support), 3CX cloud-based VoIP telephony (delivered as a managed reseller with ERP/CRM integration), and hardware and standard-software resale delivered through manufacturer-independent consulting. The technology stack relies on partner platforms rather than proprietary IP: TeamViewer for remote support, Microsoft environments (with Silver Partner status achieved in 2019), 3CX for telephony, and ticketing tooling for support management.

Go-to-market is sales-led and local: free online appointment booking routes prospects into needs-analysis-driven proposals, producing either one-off professional services, hardware/software sales, or monthly service agreements. Revenue is split across recurring IT service agreements, hardware and software resale, and project-based professional services. Customer segments are two-pronged with a clear primary focus on medical practices (vertical specialization with regulatory exposure to GDPR and Austrian health-data rules) and an overlapping SMB base spanning trades, hospitality, retail, legal, manufacturing, and minor exposure to the public/social sector. Pricing is opaque (quote-based after consultation), and no revenue, ARR, or contract-value figures are publicly disclosed.

Name

Computerhaus

Legal name

Computerhaus EDV-HandelsgmbH.

Website

https://computerhaus.biz

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Computerhaus is a privately held Austrian managed-IT services provider (GmbH, founded 1991, Weiz) selling monthly IT service agreements, 3CX VoIP, IT-security solutions, and hardware/software to SMBs and medical practices across eastern Austria.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

akta.pro secondary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Managed IT services
• IT service agreements
• Medical practice IT support
• IT security solutions
• Cloud VoIP telephony

Headquarters

HQ city

Weiz

HQ country

Austria

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. IT Service Agreements: Monthly subscription-based IT service and maintenance contracts covering all IT support needs for businesses and medical practices. Includes consulting, installation, support, and proactive care.
2. Hardware and Software Sales: Sale of hardware from all major manufacturers and standard software including operating systems, Office programs, inventory/accounting software, internet services, WLAN solutions, printers, spam protection, and antivirus solutions.
3. Professional Services: Individual IT consulting, implementation services, security assessments, and ongoing technical support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Computerhaus is an Austrian IT service provider delivering managed IT support, security solutions, VoIP telephone systems, and hardware/software sales to businesses and medical practices in eastern Austria. Its central offering is the IT-Servicevereinbarung, a monthly subscription covering consulting, installation, proactive maintenance, and support for a fixed monthly fee, complemented by specialized IT for medical practices, IT security concepts, 3CX cloud-based VoIP, and independent hardware and software procurement.

Product overview

Computerhaus is a regional IT service provider in Austria offering a portfolio of managed IT services rather than a unified SaaS platform. The core offering is the IT-Servicevereinbarung (IT Service Agreement), a monthly subscription covering consulting, sales, installation, support, and proactive IT management. This is complemented by specialized verticals: IT-Security (individual security concepts, VPN, MFA, backup, employee awareness, cyber insurance support), IT für Arztpraxen (IT for medical practices, serving over 100 physicians in eastern Austria with setups up to 30 workstations), and VoIP (cloud-based 3CX telephone system with video conferencing, live chat, and ERP/CRM integration). The Hard-und-Software line provides hardware and standard software (operating systems, Office, ERP/accounting solutions, WLAN, printers, spam/antivirus protection, accessories) with independent consulting and sales.

Differentiator

Problem solved

Functional benefit

Products and services

• Computerhaus IT-Servicevereinbarung Monthly IT service subscription for businesses covering consulting, conception, sales, installation, support, and proactive system management, including service without requiring incident reports.
• Computerhaus IT-Security Lösungen Individual security concepts and professional implementation including VPN access, multi-factor authentication, backup solutions, employee awareness training, access rights management, and cyber insurance support, delivered under the WKO IT-Security Experts Group umbrella.
• IT für Arztpraxen Specialized IT services for medical practices including medical data management, security solutions, and support for practices up to 30 workstations, serving over 100 physicians in eastern Austria from Wahlpraxen to Kassenordinationen and Gesundheitszentren.
• Computerhaus Internet-Telefonanlage VoIP (3CX) Cloud-based telephone system powered by 3CX, enabling desk phones, mobile apps, and browser-based calling, with video conferencing, live chat, and ERP/CRM integration; includes consulting, training, and ongoing support.
• Hard- und Software (Beratung & Verkauf) Independent consulting and sale of hardware from all major manufacturers and standard software including servers, workstations, firewalls, antivirus, operating systems, MS Office, inventory/accounting software, WLAN planning, printers, spam protection, and accessories.

Named customers24 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• 3CXcoreTechnology or Integration3CX is the VoIP telephone system provider that Computerhaus implements for customers. Computerhaus offers comprehensive services including consulting, training, ongoing support, and coordination with customers' IT service providers for 3CX installations.
• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Partner status achieved through training and certification. Computerhaus implements Microsoft solutions for customers in consulting and development processes.
• WKO IT-Security Experts GroupcoreTechnology or IntegrationComputerhaus is a member of the WKO (Austrian Economic Chamber) IT-Security Experts Group, providing highest security standards and a trustworthy environment for customers' digital infrastructure.
• AAE Naturstrom (Alpen Adria Energie)minorOthersLong-term electricity provider for Computerhaus. AAE Naturstrom was ranked 1st among 129 Austrian electricity providers in the Stromanbieter-Check by GLOBAL 2000 and WWF, demonstrating commitment to renewable energy and sustainability.
• simplify hospitalitycoreStrategic or Co-development Partnersimplify hospitality (formed by gastrodat, SiTec, and lodgit) is a leading hotel management software solution in German-speaking countries based in Salzburg. Computerhaus supports hotel businesses using simplify hospitality solutions with server and network technology, WLAN, data security, and backup.
• Schachner & SchlemmercoreStrategic or Co-development PartnerSoftware company and co-shareholder of Computerhaus since 1993 alongside Dieter Mostögl and Willibald Wilfling. The partnership has provided a reliable network of long-term suppliers and project partners.

Scale indicators5 records

Recent moves11 records

Expansion highlights5 records

Broad incumbents

• Atos (Eviden): European-headquartered IT services group offering managed infrastructure, workplace, and security services. Broad incumbent with a DACH customer base overlapping Computerhaus's mid-market and regulated-industry target segments.
• T-Systems: Deutsche Telekom's enterprise IT services division offering managed workplace, cloud, and security services across Europe. Broad incumbent operating at far greater scale than Computerhaus but competing for similar SMB and mid-market IT outsourcing contracts.
• NTT DATA DACH: Global IT services and consulting provider with a substantial DACH presence. Broad incumbent offering managed services, workplace modernization, and security solutions overlapping with Computerhaus's portfolio across enterprise customers.

Emerging players

• DOCexpert: Austria-based provider of practice management software and IT services for medical practices. Direct emerging peer in Computerhaus's healthcare-IT vertical, sharing focus on Austrian ambulatory physicians and DSGVO-compliant practice operations.
• CompuGroup Medical: European healthcare-IT specialist providing practice software, clinical systems, and IT services to physicians and medical practices. Most relevant healthcare-vertical specialist peer for Computerhaus's medical-practice business, with overlapping ambulatory care focus.

Regional players

• S&T AG (Kontron AG): Austria-based IT services and technology company (formerly S&T, now operating under Kontron) with DACH-wide IT solutions, services, and industrial PCs. Direct Austrian peer at much larger scale, competing for the same regional SMB and healthcare customers.
• Kapsch BusinessCom: Austrian-headquartered IT services provider serving enterprise and public sector with managed workplace, networking, and security solutions. Direct Austrian regional peer to Computerhaus, operating in the same domestic market.

Direct peers

• CANCOM SE: DACH-focused managed services provider offering IT infrastructure, workplace, cloud, and security services to SMB and mid-market customers. Highly comparable business model to Computerhaus's IT-Servicevereinbarung, though at significantly larger scale.
• All for One Group SE: Mid-market IT and SAP services provider in the DACH region, focused on recurring managed services and consulting. Comparable to Computerhaus in its subscription-style service agreements and vertical specialization approach.
• Bechtle AG: Largest German-headquartered IT systems integrator and managed services provider in the DACH region. Like Computerhaus, Bechtle delivers IT outsourcing, workplace services, and vertical-specific solutions to SMB and mid-market customers across multiple sectors.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@computerhaus-weiz
• Facebookfacebook.com/computerhausweiz
• LinkedInlinkedin.com/company/computerhaus-edv-handelsgmbh
• Instagraminstagram.com/computerhaus_weiz

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Computerhaus