Emergo

What Emergo does

Emergo (IM Group Srl) is an Italian clinical engineering services company founded in 2011 and headquartered in Quinto di Treviso. The company specializes in the verification, maintenance, and assistance of electromedical devices and oxygen systems installed in ambulances and emergency vehicles, operating under CEI EN 62353 compliance standards. Emergo holds ISO 9001:2015, ISO 13485:2021, ISO 14001:2015, and SOA certifications, and maintains direct manufacturer authorizations with Me.Ber., Boscarol, Olmedo, Zoll, and Stem. The company also distributes electromedical hardware through reseller partnerships with Gima, Fiab, Chemil, Deltamed, and Emimed, and delivers BLSD-accredited training courses.

The company's service portfolio comprises four revenue streams: (1) recurring verification and inspection services for electromedical equipment, (2) maintenance and assistance contracts, (3) medical device supply and sales (defibrillators, monitoring equipment, oxygen systems), and (4) accredited training courses. Distribution is delivered through a mobile workshop fleet serving on-site customer locations across six Italian regions, supplemented by regional representatives and presence on the MEPA public procurement marketplace. Customer segments include volunteer emergency associations (Italian Red Cross, Croce Blu), municipalities and public administrations, mountain rescue services, and sports/fitness organizations—with the municipal AED compliance market driven by Italian Law 116/2021 representing a growing addressable segment.

Emergo serves over 2,127 customers across Italy with a team of 11–50 employees. The business model is anchored in recurring multi-year service contracts for regulatory verification, supplemented by hardware sales and training revenue. Geographic expansion signals include regional representation across six Italian regions and participation in industry trade fairs such as REAS 2022. The company is not venture-backed, and no funding rounds or acquisitions have been disclosed.

Name

Emergo

Legal name

IM Group Srl

Website

https://emergo.srl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Emergo is an Italian clinical engineering services company founded in 2011 that verifies, maintains, and supplies electromedical devices and oxygen systems for ambulances and emergency vehicles, serving over 2,127 emergency associations, municipalities, and mountain rescue organizations across Italy.

Ownership category

akta.pro rank

Product category

Clinical Engineering Services for Emergency Medical Equipment

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Ambulance Services (621910)

SIC

Surgical & Medical Instruments & Apparatus (3841), Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro industry

PRIMARYBPAIAGAC

Emergency Medical Services (EMS) & Ambulance Services

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYBPABANAG

Medical Emergency Response & On-site First Aid/Paramedics

Business & Public Services/Facilities Management & Building Services/Emergency Preparedness and Response Services

Keywords

• Medical equipment verification
• Ambulance maintenance services
• Electromedical device services
• Emergency vehicle inspection
• Defibrillator maintenance

Headquarters

HQ city

Quinto Di Treviso

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Verification and Inspection Services: Safety verification and functional inspection services for medical devices and oxygen systems in emergency vehicles. Includes preliminary inspections, safety checks on electrical and oxygen systems, stretcher verification, aspirator verification, and functional safety checks on defibrillators, pulse oximeters, multiparametric monitors.
2. Maintenance and Assistance Services: Maintenance and assistance services for medical devices and oxygen systems in ambulances, performed at company facilities or on-site through mobile workshops. Includes servicing of stretchers, wheeled chairs, DAE, aspirators, lung ventilators, monitors, and oxygen systems.
3. Medical Device Supply and Sales: Commercialization of medical devices including motorized stair chairs, stretchers, immobilization devices, vacuum mattresses, personal protective equipment, AEDs, multiparametric monitors, pulse oximeters, plasters, bandages, oxygen systems, and bags/backpacks for rescue operators.
4. Training Courses: Accredited training courses for defibrillator use (BLSD) and first aid. Emergo is accredited by the Veneto Region since April 2012 for training courses. Also provides product training for partner company devices.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Emergo provides clinical engineering services for emergency vehicles, including preliminary inspections, inspectional and functional safety verifications, maintenance, and on-site assistance for electromedical equipment and oxygen systems in ambulances. The company also commercializes medical devices such as defibrillators (DAE), aspirators, stretchers, vacuum mattresses, cervical collars, monitoring equipment, and rescue operator bags/backpacks through authorized partnerships with manufacturers including Me.Ber., Boscarol, Olmedo, and Zoll.

Product overview

Emergo is a service and product company specializing in clinical engineering for emergency vehicles. The core offering consists of verification, maintenance, and assistance services for medical devices and electromedical equipment in emergency ambulances and mobile structures. Services include preliminary inspections, inspectional and functional verifications (electrical safety, stretchers, aspirators, ventilators, multiparametric monitors, defibrillators), mobile workshop services, and medical device supply. Product sales encompass Boscarol aspirators, Me.Ber. vacuum mattresses and stretchers, cervical collars, rescue backpacks, i-PAD defibrillators, and various medical supplies. The company operates through authorized partnerships with major medical device manufacturers including Me.Ber., Boscarol, Olmedo, Zoll, Gima, Fiab, Chemil, Deltamed, Emimed, and Stem.

Differentiator

Problem solved

Functional benefit

Products and services

• Sopralluoghi Preliminari (Preliminary Inspections) Preliminary inspection service for sanitary cells of emergency vehicles to assess general equipment condition, verify regulatory compliance status, and identify issues before formal verification activities. Targeted at ambulance fleet operators and emergency associations.
• Verifiche Ispettive e Funzionali (Inspectional and Functional Verification) Inspections and functional verification services for medical devices and oxygen systems in emergency vehicles, including electrical safety checks, stretcher verification, portable aspirator and lung ventilator checks, multiparametric monitor and defibrillator-monitor functional checks. Performed under CEI EN 62353 for ambulance and emergency-vehicle operators.
• Manutenzione ed Assistenza (Maintenance and Assistance) Maintenance and assistance services for medical devices and oxygen systems in ambulances, including servicing of carrying chairs, stretchers, DAE, aspirators, lung ventilators, monitors, and oxygen installations. Delivered at Emergo's Quinto di Treviso and Rome facilities or on-site via mobile workshops.
• Verifiche e Manutenzioni su Defibrillatori (Defibrillator Verification and Maintenance) Electrical safety and functional verification of defibrillators (DAE) per CEI 62-148, CEI 62-13, and EN 60601-2-4 guidelines on a biennial cycle, together with official assistance and sale of DAE devices, batteries, electrodes, and wall-mount cabinets for emergency organizations, municipalities, and sports facilities required to comply with Law 116/2021.
• Officina Mobile (Mobile Workshop On-Site Service) Mobile workshop service delivering verification, maintenance, and assistance on-site at customer locations through fully equipped service vehicles carrying calibrated instrumentation and spare parts. Designed to minimize ambulance downtime for emergency fleets across Italy.
• Fornitura Dispositivi Medicali (Medical Device Supply) Commercialization of medical devices for emergency and rescue operators, including motorized stair chairs, stretchers, immobilization devices, vacuum mattresses, PPE, AED/DAE defibrillators, multiparametric monitors, pulse oximeters, oxygen systems, and rescue operator bags and backpacks, supplied through authorized partnerships with Me.Ber., Boscarol, Olmedo, Zoll, Gima, Fiab, Chemil, Deltamed, Emimed, and Stem.
• Corsi BLSD e Primo Soccorso (BLSD and First Aid Training Courses) Accredited training courses for defibrillator (BLSD) use and first aid, plus product training for partner manufacturers' devices. Delivered to emergency operators, association volunteers, and corporate customers; Veneto Region-accredited since 2012.

Quantifiable outcome

• More than 2,127 customers served throughout Italy
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Me.Ber.coreTechnology or IntegrationMe.Ber. is a key partner for vacuum mattresses and immobilization devices. Emergo provides sales and official assistance services for Me.Ber. products in Italy. Me.Ber. products include vacuum mattresses (Snake, Chesterfiel series), cervical collars (Patriot), vacuum splints, and specialized stretchers.
• BoscarolcoreTechnology or IntegrationBoscarol is a partner specializing in medical devices for emergency, with over 30 years of experience. Emergo provides sales and official assistance for Boscarol products including aspirators (OB3000, OB2012, OB500 series).
• OlmedocoreTechnology or IntegrationOlmedo is a partner for emergency medical equipment. Emergo provides official assistance for Olmedo equipment throughout the region and sales in Treviso, Venice, and Belluno provinces. Collaboration includes joint presence at REAS trade show.
• ZollcoreTechnology or IntegrationZoll is a partner for defibrillator products. Emergo provides sales and verification services for Zoll defibrillators as part of their DAE product offering.
• GimacoreChannel Partner/ Reseller/ DistributorGima is a partner for general medical products. Emergo sells Gima products in Italy as part of their medical device catalog offering.
• FiabminorChannel Partner/ Reseller/ DistributorFiab is a partner for medical devices. Emergo includes Fiab products in their sales catalog for Italian customers.
• ChemilminorChannel Partner/ Reseller/ DistributorChemil is a partner for medical products included in Emergo's sales catalog for emergency and medical devices.
• DeltamedminorChannel Partner/ Reseller/ DistributorDeltamed is a partner for medical devices sold through Emergo's distribution network.
• EmimedminorChannel Partner/ Reseller/ DistributorEmimed is a partner for medical devices distributed by Emergo in Italy.
• StemcoreTechnology or IntegrationStem is a partner for medical equipment. Emergo provides official assistance for Stem equipment and sells Stem products in Italy.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Stryker: Large multinational medical device company with a substantial emergency medical services and ambulance equipment portfolio. Comparable as a broad incumbent whose ambulance and EMS products compete with Emergo's supplied brands and whose service networks overlap with Emergo's verification offering.
• Philips Healthcare: Large global healthcare technology company with defibrillators, patient monitors, and EMS solutions. Comparable to Emergo as a broad incumbent with overlapping electromedical equipment used in ambulances and a strong brand in emergency response markets.
• Zoll Medical: Global manufacturer of defibrillators and resuscitation equipment (owned by Asahi Kasei). Already a partner of Emergo's for DAE supply and verification, and a broad incumbent that competes with and overlaps Emergo's device supply and AED verification services.
• Medtronic: Global medical device leader with emergency response and patient monitoring products relevant to EMS. Comparable as a broad incumbent whose defibrillators, monitors, and EMS-adjacent portfolio intersect with Emergo's device supply and verification activities.
• Laerdal Medical: Norwegian global leader in resuscitation training, defibrillators, and emergency medical equipment. Comparable to Emergo as a broad incumbent operating across the EMS value chain; Laerdal supplies AEDs and training equipment to many of the same EMS associations Emergo serves, and competes in training and device supply.

Direct peers

• Spencer Italia: Italian manufacturer and distributor of emergency medical equipment (stretchers, immobilization devices, bags). Directly comparable because it operates in the same Italian EMS equipment market and serves many of the same volunteer association and municipal customers as Emergo.
• Sago Medica: Italian distributor of medical devices and consumables for emergency, first aid, and clinical use. Comparable because it supplies medical devices to Italian EMS associations and healthcare providers, overlapping with Emergo's device supply business and customer base.
• CAIRE (formerly Chart BioMedical): Provider of medical oxygen systems and related service for emergency vehicles. Comparable to Emergo because Emergo's ISO 13485 scope explicitly covers assembly, maintenance, and assistance of compressed medical gas administration kits for ambulances — directly overlapping with CAIRE's installed base.
• Bexen Medical: Spanish manufacturer of emergency medical equipment (defibrillators, aspirators, resuscitation devices). Comparable to Emergo because it produces electromedical devices that Emergo services and distributes in Italy, with overlapping end customers in EMS.

Emerging players

• Cardiac Science: Specialized manufacturer of AEDs and defibrillators focused on public access and EMS deployments. Comparable to Emergo as an AED-focused player whose devices require biennial verification per the same Italian/EU standards that drive Emergo's recurring service revenue.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/emergo-srl

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergo