Door of Hope

What Door of Hope does

Door of Hope is a Pasadena, California-based 501(c)(3) Christian nonprofit founded in 1985 that serves families experiencing or at risk of homelessness in Los Angeles County. The organization operates four shelter sites (Iris's Home, Bravo, Villa, and Casa de Alegria) housing 36 families concurrently in private units — a distinguishing capability among LA homeless providers, since Door of Hope is one of the only organizations that will shelter single mothers, single fathers, and two-parent families together with children of any age. A fifth shelter (the David and Katherine Lee Home) broke ground in September 2024 with a $7.35M project budget and is targeted for 2026 completion, adding capacity for 20 additional families.

Service delivery centers on a holistic, trauma-informed case management methodology that bundles emergency rental assistance, landlord mediation, transitional housing, individual and family therapy, job development, financial literacy training, housing navigation, and spiritual care into client-driven goal plans. The Homelessness Prevention Program (launched 2018) extends services offsite to at-risk families; the Alumni Support Program provides multi-year case management to graduates; and the Eaton Fire Housing Assistance Program (launched January 2025) delivers disaster case management, direct financial assistance ($1.65M disbursed), and transitional shelter to families displaced by the Altadena fire. Reported outcome metrics include 96% of prevention families housed one year later and 86% of alumni housed at five years.

Door of Hope is funded entirely through donations, grants, and sponsorships — it charges no fees to families. Revenue streams span monthly sustainer subscriptions ($40–$100/month tiers), major gifts ($5,000+ annual Leaders, multi-year Ambassadors, legacy Visionaries), foundation grants (Pasadena Community Foundation, L.A. Care Health Plan), corporate sponsorships at Gold/Silver/Bronze tiers for the annual Hope for the Future benefit, planned-giving bequests, and in-kind donations via Amazon Wishlists and ACTS Thrift Store referrals. Go-to-market is community-led, relying on shelter tours, volunteer ambassadors, the LA Marathon/5K team, donor testimonials, and earned media (LA Times, Fox 11, KTLA, ABC7, Pasadena Now) rather than paid acquisition. The 40+ staff are supported by hundreds of volunteers and nearly a thousand individual donors, with board oversight chaired by Tyler Lazarian (descendant of a founding family) and CEO Megan Katerjian leading the executive team.

Name

Door of Hope

Legal name

Door of Hope

Website

https://doorofhope.us

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Door of Hope is a Pasadena-based 501(c)(3) nonprofit that provides private-unit transitional housing, homelessness prevention, alumni support, and disaster response services to single-parent and two-parent families experiencing homelessness in Los Angeles County, funded entirely through donations and grants.

Ownership category

akta.pro rank

Product category

Homelessness Services and Family Housing

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Homeless services
• Transitional housing
• Homelessness prevention
• Family shelter
• Social services nonprofit

Headquarters

HQ city

Pasadena

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Individual Donations: Monthly sustainers, annual gifts, major gifts ($5,000+), and multi-year pledges. Donors join Community of Vision at various giving levels. Monthly giving programs help sustain operations year-round.
2. Planned Giving/Legacy Gifts: Bequests through wills, retirement account beneficiaries, and estate gifts. Visionaries who name Door of Hope in estate plans support long-term endowment.
3. Corporate Sponsorships: Gold, Silver, and Bronze tier sponsorships for annual Hope for the Future benefit event. Sponsors receive website visibility and event recognition throughout the year.
4. In-Kind Donations: Amazon wishlist items, household supplies, personal care items, baby/children's items, and gift cards. Donations support both program families and graduating families setting up new homes.
5. Foundation Grants: Funding from foundations including Pasadena Community Foundation and L.A. Care Health Plan for specific programs including Eaton Fire response.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels13 records

Core offering

Door of Hope is a Christian nonprofit that provides free transitional housing in private family units across four Pasadena-area shelters, along with homelessness prevention (emergency rental assistance, case management, landlord mediation), long-term alumni support, and disaster-response housing services. Programs are funded entirely through donations, grants, and sponsorships and serve homeless and housing-insecure families including single mothers, single fathers, two-parent families, and domestic violence survivors.

Product overview

Door of Hope is a Christian non-profit organization offering a comprehensive suite of programs to empower families facing homelessness to transform their lives. The organization operates a dual-pronged approach combining Transitional Housing (sheltering families currently experiencing homelessness across four shelter sites: Iris's Home, Bravo, Villa, and Casa de Alegria) with a Homelessness Prevention Program (providing emergency rental assistance and case management to prevent families from becoming homeless). Additional services include an Alumni Support Program for graduates, an Eaton Fire Housing Assistance Program for fire survivors, a Landlord Connect partnership program, and community volunteer engagement opportunities. The organization serves Los Angeles County from its Pasadena headquarters, housing 36 families at a time across existing shelters, with a fifth shelter (David and Katherine Lee Home) under construction to serve 20 additional families.

Differentiator

Problem solved

Functional benefit

Products and services

• Homelessness Prevention Program Emergency rental assistance, case management, landlord mediation, and financial counseling to help at-risk families maintain housing and regain self-sufficiency. Services are delivered offsite at the Community Center for families not yet in shelter. Projected to serve 275 families in 2026.
• Transitional Housing Program Shelters families experiencing homelessness in private units across four shelter sites (Iris's Home, Bravo, Villa, and Casa de Alegria) with comprehensive services including emotional health, childhood development, job development, financial literacy, housing navigation, and spiritual care.
• Alumni Support Program Long-term stability support for graduated families including ongoing case management, therapy, emergency assistance, alumni events, peer support, career guidance, and the Pathways Internship Program. 86% of alumni remain housed at 5 years post-graduation.
• Eaton Fire Housing Assistance Program Emergency disaster response program for families impacted by the January 2025 Eaton Fire in Altadena, providing transitional housing, case management for up to 150 families, direct financial assistance, and long-term housing placement. Delivered $1,650,327 in direct assistance and 930 case management sessions.
• Landlord Connect Partnership program connecting landlords with families in the transitional housing program, offering security deposit coverage, signing bonuses, shorter vacancy periods, and tenant certificate courses to facilitate housing placement for graduating families.

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered supporting, major and founding.

• ProcoresupportingTechnology or Integration · 1 January 2026Construction management platform used to track progress of the David and Katherine Lee Home shelter construction project.
• Union Station Homeless ServicessupportingStrategic or Co-development Partner · 1 January 2026Partner for housing navigation programs; Associate Director of Housing Navigation Programs (Renee MaGee) serves on Door of Hope board.
• La Crescenta Presbyterian ChurchsupportingStrategic or Co-development Partner · 1 January 2025Committed to provide comprehensive support to six Eaton Fire families including meals, furniture, gift cards, prayer, and hands-on support as they rebuild.
• Talking AngelssupportingStrategic or Co-development Partner · 1 January 2025Partnered with The Change Reaction to donate blankets to families, providing tangible comfort during challenging rebuilding season.
• Home Depot PasadenasupportingStrategic or Co-development Partner · 1 January 2025Team of volunteers installed privacy trellis, repainted fence, sanded picnic tables, and completed beautification projects at Iris Home shelter.
• YWCA of Greater Los AngelessupportingStrategic or Co-development Partner · 1 January 2025CFO Joanne Mathew serves as Treasurer and Chair of Finance Committee on Door of Hope board.
• Rev. Andy Bales (Former CEO, Union Rescue Mission)majorStrategic or Co-development Partner · 1 September 2024Sold his home to Door of Hope at a fair price to become the 5th shelter (David and Katherine Lee Home). Former CEO of Union Rescue Mission on Skid Row with 20 years of experience.
• Beacon Housing / Palin NgaotheppitaksupportingStrategic or Co-development Partner · 1 January 2024Property management partner utilizing Landlord Connect program. Executive Director noted Door of Hope helps identify and screen applicants and serves as resource on housing rights and emergency rental assistance.
• MMA Architecture / Hany MalaksupportingStrategic or Co-development Partner · 1 January 2024Donated architectural services for Bravo renovation project, helping bring 11 new family units and improved program space through design and permitting process.
• LA County Supervisor Kathryn BargersupportingStrategic or Co-development Partner · 1 January 2024Champion of Door of Hope's mission; gave $40,000 to assist homelessness prevention; attended groundbreaking for new shelter; advocates for faith-based organizations in fighting homelessness crisis.
• ACTS Thrift StoresupportingChannel Partner/ Reseller/ Distributor · 1 January 2024Recommended for donating items Door of Hope cannot accept due to storage limitations. Families receive store credit when items are donated on behalf of Door of Hope.
• Hope ITsupportingStrategic or Co-development Partner · 1 January 2020Technology internship partnership providing computer programming internships for Door of Hope youth through Pathways Internship Program.
• Lake Avenue ChurchfoundingStrategic or Co-development Partner · 1 January 1985Church community that helped fix up the first shelter home (Los Robles) in 1985. Lake Avenue Church invited Door of Hope to turn one of their homes into the Villa shelter in 2012.

Scale indicators13 records

Recent moves14 records

Expansion highlights6 records

Direct peers

• Union Rescue Mission: One of the largest homeless service providers in Los Angeles (Skid Row), offering emergency shelter, transitional housing, and recovery programs. Advisory board member Rev. Andy Bales was its former CEO, and Door of Hope's partner for housing navigation—making it a directly comparable faith-based LA homeless provider.
• LA Family Housing: Major LA-based nonprofit providing interim/bridge housing, permanent supportive housing, and homelessness prevention. Operates in the same LA County service area with a similar family-focused case management approach, making it a direct peer.
• The Midnight Mission: Downtown LA homeless services provider offering emergency shelter, transitional housing, and recovery programs. Similar faith-rooted operating model and LA-centric service area position it as a direct peer for individual and family shelter.
• Skid Row Housing Trust: LA nonprofit providing permanent supportive housing for formerly homeless individuals and families. Operates in the same LA housing ecosystem with an overlapping funding base (city/county grants, philanthropy).
• PATH (People Assisting The Homeless): California-wide nonprofit operating interim and permanent supportive housing, homelessness prevention, and rapid rehousing. Comparable service mix (housing + case management) and overlapping LA presence make it a direct peer.
• YWCA of Greater Los Angeles: Provides domestic violence shelter and family services in LA, with board-level overlap (Door of Hope Treasurer is YWCA's CFO). Comparable domestic-violence and family-housing services in the same metro.

Regional players

• St. Joseph Center: West LA / South Bay-area nonprofit providing interim housing, homelessness prevention, and wraparound services for families and individuals. Similar service mix and family focus but geographically distinct within the broader LA market.

Broad incumbents

• Homeboy Industries: LA-based nonprofit providing re-entry, mental health, and social enterprise services, with overlap on holistic case management for vulnerable populations. Broader mission than Door of Hope but a comparable LA social services peer.
• Habitat for Humanity of Greater Los Angeles: Large LA-area affordable housing nonprofit focused on homeownership pathways. Broader mission (homebuilding rather than emergency/transitional shelter) but directly comparable in housing-insecure family clientele and donor base.
• Catholic Charities of Los Angeles: Large faith-affiliated social services network offering family housing, immigration, and emergency assistance across LA. Overlaps with Door of Hope's family-housing and disaster-response work in the same county.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@doorofhopepasadena
• Facebookfacebook.com/TheDoorofHope
• LinkedInlinkedin.com/company/door-of-hope
• Instagraminstagram.com/doorofhope

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Door of Hope