Bendigo UFS

Name

Bendigo UFS

Legal name

Bendigo United Friendly Societies Pharmacies Ltd.

Website

https://bendigoufs.com.au

Company type

Private

Founded year

1872

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Community Pharmacy Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Services-Health Services (8000)

akta.pro primary industry

340B Program Administration & Contract Pharmacy Services (HLAFALAL)

akta.pro secondary industry

Type 2 Diabetes Care (HLAKADAC)

Keywords

• Community pharmacy services
• Optical and eye care
• Vaccination services
• Medication management
• Health consultations

Headquarters

HQ city

Bendigo

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Pharmacy Retail Sales: Revenue from over-the-counter and prescription medication sales across five pharmacy locations
2. Optical Products and Services: Revenue from eye examinations, prescription eyewear, designer frames, and lens packages
3. Health Services: Fees from nursing consultations, vaccinations, health screenings, diabetes education, travel health consultations, and other clinical services
4. Membership Program: Annual membership fees with 50% donated locally; members receive benefits including vouchers, unlimited nursing consultations, and points with purchases
5. Home Delivery: Medication and product delivery services to customers

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Bendigo UFS is a community-owned, not-for-profit pharmacy and healthcare organization that dispenses prescription and over-the-counter medications, provides optical eye care, administers vaccinations, and offers clinical health services (nurse consultations, sleep apnoea management, diabetes education, travel health, health screenings) across five physical pharmacy locations in Bendigo, Victoria. It also operates a community membership program and participates in government health programs including the Victorian Community Pharmacist Prescribing Program and the National Immunisation Program.

Product overview

Bendigo UFS is a community-owned, not-for-profit pharmacy and healthcare organization serving Bendigo, Victoria since 1872. The company operates as a multi-location pharmacy network offering integrated health services rather than a single software product. The core offering consists of pharmacy dispensing and over-the-counter services, complemented by specialized divisions: Bendigo UFS Optical (eye care and eyewear), comprehensive vaccination services, and the Community Pharmacist Program (enabling pharmacist prescribing for specific conditions). Additional services include Nurse on Duty consultations, health screenings, sleep apnoea services, diabetes education, travel health consultations, Webster-pak medication management, and home delivery. The company also maintains a membership loyalty program and provides health advice resources. Services are delivered across multiple physical locations including Hargreaves Street Health Hub, View Street, Bridge Street, Maiden Gully, and Strathfieldsaye.

Differentiator

Problem solved

Functional benefit

Products and services

• Pharmacy Services

Quantifiable outcome

• 43,000+ kg of fresh produce provided to community members in need
• +3 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Bendigo FoodsharecoreStrategic or Co-development Partner · 28 August 2023Bendigo UFS contributed $60,000 over two years to Bendigo Foodshare's 'Grow a Row, Pick a Branch' program. The program encourages community members to grow extra produce and donate to those in need. Since 2019, over 43,000 kg of fresh produce has been provided to community members. Bendigo UFS CEO Lois O'Callaghan stated the contribution uses member funds to give back to the community.
• Red Energy ArenaminorStrategic or Co-development PartnerPartnership with Red Energy Arena to support wellness and connection across Greater Bendigo as part of community health initiatives.
• Victorian Government - Glasses for Kids ProgramcoreStrategic or Co-development PartnerBendigo UFS Optical appointed as Program Partner for the Victorian Government Glasses for Kids Program Expansion through 2027. The program provides free glasses for children who need them, supporting vision health for young community members.
• Victorian Government - Community Pharmacist ProgramcoreStrategic or Co-development PartnerActive participant in the Victorian Government's Community Pharmacist Program launched October 2023, enabling pharmacists to prescribe treatments for UTIs, shingles, psoriasis, oral contraceptives, and impetigo without GP appointments. Also participates in Chemist Care Now Program for Impetigo treatment.
• VicHealthminorStrategic or Co-development PartnerInitial supporter of Bendigo Foodshare's 'Grow a Row, Pick a Branch' program alongside Bendigo UFS.
• National Immunisation Program (NIP)coreStrategic or Co-development PartnerParticipates in the National Immunisation Program providing free vaccinations including childhood immunisations, whooping cough, COVID-19, shingles (Shingrix), pneumococcal, MMR, and more. Patient only pays service fee for NIP vaccines.
• Eyewear Brands (Arnette, TITANFLEX, Fila, Zeal, Vogue, etc.)minorChannel Partner/ Reseller/ DistributorCarries multiple designer eyewear brands including Arnette, TITANFLEX, Fila, Zeal, Vogue Eyewear, Victoria Beckham, Vanni, Scotch & Soda, Prodesign Denmark, Polo Ralph Lauren, Police, Longchamp, Etnia Barcelona, Calvin Klein, Bolé, and Dragon Alliance for optical retail.
• Monash University - Faculty of Pharmacy and Pharmaceutical SciencesminorStrategic or Co-development PartnerBoard Director John Jackson conducts research into pharmacy practice at Monash University's Centre for Medicine Use and Safety, bringing academic expertise to the organization.
• Bendigo Priority Primary Care ClinicminorStrategic or Co-development PartnerAlternative after-hours healthcare option recommended to customers following reduction of Supercare pharmacy hours from 24-hour to 11pm closing.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Amcal: Iconic Australian community pharmacy banner with 200+ stores. Directly comparable in dispensing, medication management services, and community pharmacy positioning to Bendigo UFS.
• TerryWhite Chemmart: Community pharmacy brand network with 500+ franchised stores across Australia. Closely comparable to Bendigo UFS in the community pharmacy positioning, professional services offering, and format, including vaccinations and health consultations.
• OPSM: Luxury-positioned optical retailer with 300+ Australian stores. Competes with Bendigo UFS Optical at the premium end of eyewear and eye care, particularly through designer frames and clinical eye examinations.
• Ramsay Pharmacy: Pharmacy chain affiliated with Ramsay Health Care hospitals, with 60+ community locations. Comparable in professional pharmacy services, medication management, and clinical service offerings, with a hospital-backed operating model.
• Priceline Pharmacy: National pharmacy chain with a Beauty and Health positioning across 450+ stores. Competes with Bendigo UFS on pharmacy dispensing, OTC, and health services, with comparable membership/loyalty programs.
• Chemist Warehouse: Australia's largest discount pharmacy chain operating hundreds of stores across the country. Directly competes with Bendigo UFS in retail pharmacy dispensing, OTC sales, and increasingly in health services and vaccinations, but with vastly greater scale and pricing power.
• Guardian Pharmacy: Community pharmacy banner with 130+ independently owned stores. Comparable to Bendigo UFS in banner-affiliated community pharmacy model, with overlapping health services and professional dispensing offerings.
• Blooms The Chemist: Australian community pharmacy group with 100+ stores. Comparable in community pharmacy focus, professional services, and regional presence, with similar franchise/co-op operating models.
• Specsavers: Largest optical retailer in Australia with 380+ stores and on-site optometrists. Directly competes with Bendigo UFS Optical on eye examinations, prescription eyewear, and designer frames, with much larger national scale.

Regional players

• National Pharmacies: South Australia-based member-owned pharmacy and optical retailer. Closely comparable to Bendigo UFS in not-for-profit mutual ownership model, optical retail, and member benefits structure, though operating primarily in South Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/bendigoufs
• Facebookfacebook.com/bendigoufs
• LinkedInlinkedin.com/company/bendigoufs

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bendigo UFS