What Infosynergie does

Infosynergie SA is a privately held Swiss IT services provider founded in 2001 by Christophe Dénervaud and headquartered in Givisiez, near Fribourg. The company employs a team of 11 specialists delivering integrated IT, cloud, cybersecurity, and VoIP telephony services to small and medium enterprises, associations, public institutions, and independent professionals in the Fribourg region and broader Switzerland. Its service portfolio spans five core domains: managed IT infrastructure (servers, networks, cloud, virtual desktops, Microsoft 365, SharePoint, OneDrive); endpoint management (device procurement, hardware rental, fleet management); cybersecurity (Sophos-powered antivirus, firewall, encryption, audits, and the Swiss cyber-safe.ch certified label program); IP telephony (3CX, Swisscom Smart Business Connect, Peoplefone VoIP, and Microsoft Teams telephony); and adjacent offerings including IP TV for hospitality and elderly-care facilities, custom web application development, and business process automation using PowerShell, Python, Node.js, Power Automate, Make, and n8n.

The company's technology stack is built almost entirely on third-party enterprise platforms delivered through certified partner relationships — Swisscom Business Platin Partner (highest tier), Microsoft Certified Partner, Sophos Gold Partner, Dell Registered Partner, 3CX Partner, and Peoplefone Partner — rather than on proprietary infrastructure. No public API, SDK, or developer platform is offered; solutions are configured and managed by Infosynergie's specialists on behalf of each client. The AI/automation footprint is limited to workflow orchestration tools rather than proprietary AI/ML systems.

Infosynergie's business model combines professional services (IT consulting, custom development, cybersecurity audits), recurring managed services and SaaS/communications subscriptions (cloud, telephony, support contracts), and hardware resale (primarily Dell). Pricing is quote-based and tailored to each client, billed monthly, with no publicly disclosed tiers. The go-to-market is sales-led and regional, leveraging direct outreach, partner referral networks, the company website, and a contact-based inquiry system — supported by customer testimonials emphasizing reactivity, proximity, and ticketing-system reliability.

Name

Infosynergie

Legal name

Infosynergie SA

Website

https://infosynergie.ch

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Infosynergie SA is a Swiss IT services firm in Fribourg employing 11 specialists to deliver managed IT, cloud, cybersecurity, and VoIP telephony services to small and medium enterprises, associations, and independent professionals through premium partnerships with Microsoft, Swisscom, Sophos, Dell, and 3CX.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Strategy & IT Advisory (BPAEAAAA)

Keywords

• Managed IT services
• Cloud infrastructure
• VoIP telephony
• Cybersecurity services
• IT consulting

Headquarters

HQ city

Corminboeuf

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. IT Consulting and Advisory Services: Expert advice on all IT-related requests. The company provides consultation for IT infrastructure, cloud adoption, cybersecurity, and telephony decisions. This is a professional services revenue stream.
2. Hardware Sales: Sale of professional-grade computer equipment and hardware including servers, storage, workstations, networking equipment through Dell partnerships.
3. IT Support and Maintenance: Support teams respond to support requests and intervene quickly. Includes remote support via TeamViewer, ticket-based troubleshooting system, and ongoing maintenance services.
4. Cloud and SaaS Solutions: Remote access services, virtual desktop (bureau virtuel), Microsoft 365 licensing and deployment, SharePoint, OneDrive, and hosted solutions.
5. IP Telephony Services: Deployment and management of VoIP phone systems (3CX, Swisscom, Microsoft Teams), virtual PBX, and ongoing telecommunications services.
6. Custom Software Development: Design and development of custom web applications, automation scripts, and integrations for business process digitization.
7. Cybersecurity Services: Cybersecurity audits, risk diagnostics, and security roadmaps through the cyber-safe.ch partnership. Includes security testing and compliance verification.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Infosynergie is a Fribourg-based managed IT services provider delivering outsourced IT infrastructure, cloud and Microsoft 365 deployments, cybersecurity, network management, VoIP telephony (3CX, Swisscom, Peoplefone, Teams), custom web application development, and business process automation for SMEs, associations, institutions, and independent professionals in Switzerland. The company also resells professional hardware (Dell) and provides ongoing IT support under monthly service contracts.

Product overview

Infosynergie is a Swiss IT services company (Fribourg/Givisiez) offering a portfolio of managed IT services organized into two main activity areas: consulting and hardware sales, and technical support. The product suite covers five core domains: (1) Infrastructure — servers, cloud, storage, backups, virtual desktops, and Microsoft 365 (email, SharePoint, OneDrive); (2) Endpoint — device procurement, hardware rental, and fleet management; (3) Network — wired/wireless network management and monitoring; (4) Security — Sophos-powered cybersecurity (antivirus, firewall, encryption), security audits, and the Swiss cyber-safe.ch label; and (5) Telephony/Communications — IP telephony via 3CX (cloud or on-premises PBX with Salesforce and Office 365 integration), Swisscom Smart Business Connect, Peoplefone VoIP, and Microsoft Teams telephony. Additionally, the company offers IP TV for hospitality and care sectors, custom web application development, and business process automation via scripting (PowerShell, Python, Node.js) and workflow tools (Power Automate, Make, n8n).

Differentiator

Problem solved

Functional benefit

Products and services

• Infrastructure Services Managed server, storage, backup, and virtual desktop (bureau virtuel) services, including Microsoft 365 components (email, SharePoint, OneDrive), delivered as a comprehensive IT infrastructure offering for Swiss businesses, associations, and institutions.
• Endpoint Management Computer and tablet provisioning, hardware rental, and ongoing management of the client's IT device fleet for SMEs and institutions.
• Network Services Network management, WiFi management, and network monitoring services to ensure reliable and secure connectivity for business operations.
• Security / Cyberprotection Cybersecurity services including Sophos-powered antivirus, firewall, password protection, data encryption, and breach prevention, complemented by security audits and the cyber-safe.ch Swiss cybersecurity label program.
• 3CX IP Telephony IP telephony and unified communications platform offered as a hosted cloud or on-premises PBX solution; supports VoIP, DECT, video IP, instant messaging, and videoconferencing; integrates with Salesforce and Microsoft Office 365.
• Swisscom Smart Business Connect Virtual IP-based phone system delivered through the Swisscom Business Platin Partner relationship; provides a virtual PBX, constant internet access with failover, and no requirement for costly hardware purchases.
• Peoplefone VoIP VoIP telephony solution offered through the Peoplefone partnership, providing innovative and flexible communication tools for businesses across Europe.
• Microsoft Teams Telephony IP telephony integration through Microsoft Teams, listed alongside 3CX and Swisscom as one of the VoIP telephony options in the solutions portfolio.
• IP TV Solutions Television solutions tailored for the hospitality sector (restaurants), hotels, and EMS (elderly care) facilities.
• Custom Web Applications Design and development of bespoke web applications to digitize business processes including management, tracking, and automation workflows.
• Business Process Automation Automation of business processes and application integrations via API connections, scripting (PowerShell, Python, Node.js), and workflow orchestration tools (Power Automate, Make, n8n), including data synchronization.
• IT Consulting and Hardware Sales Expert IT consulting and advisory services paired with the sale of professional-grade computer equipment and hardware (servers, storage, workstations, networking equipment) sourced through Dell Technologies partnership.
• IT Support and Maintenance

Quantifiable outcome

• Quick response and resolution for IT issues
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• MicrosoftcoreTechnology or IntegrationInfosynergie SA is a Microsoft Certified Partner, providing access to Microsoft solutions including Microsoft 365, Exchange, SharePoint, OneDrive, and Teams integration. The partnership enables deployment of cloud-based productivity tools, email systems, and collaboration platforms for business clients.
• SwisscomflagshipTechnology or IntegrationInfosynergie SA holds the prestigious Swisscom Business Platin Partner status (highest tier), providing privileged access to Swisscom's telecommunications tools, technical assistance, and training. The partnership enables deployment of Smart Business Connect virtual PBX and hosted telephony solutions for TPE and PME clients.
• Dell TechnologiescoreTechnology or IntegrationAs Dell Registered Partner, Infosynergie SA provides access to Dell's professional hardware including servers, datacenters, workstations, storage, and backup solutions. The partnership enables rapid hardware deployment and configuration services for business clients.
• SophoscoreTechnology or IntegrationSophos Gold Partner status enables Infosynergie SA to deploy comprehensive cybersecurity solutions including Sophos Intercept X, XG Firewall, Central Device Encryption, and UTM. The partnership provides access to enterprise-grade security tools protecting networks, endpoints, and data.
• 3CXcoreTechnology or IntegrationAs 3CX partner specializing in Romandie (French-speaking Switzerland), Infosynergie SA deploys 3CX IP telephony systems offering modern communication features including simultaneous calls, unified messaging, video conferencing, and CRM integration. 3CX serves over 5 million users worldwide.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Swisscom Business Customers: Switzerland's incumbent telecom and a direct competitor to Infosynergie in SMB telephony and managed services. Infosynergie's Swisscom Platin Partner status positions it as both channel and competitor — Swisscom direct SMB offerings could displace Infosynergie if they improve price or self-service.
• ELCA Informatique: Established Swiss IT services and software firm with strong presence in Geneva/Lausanne. Overlaps with Infosynergie on managed services and custom development, though ELCA is significantly larger and more enterprise-focused.
• Sopra Steria Switzerland: Large European IT services firm with Swiss presence across infrastructure, application services, and cybersecurity. Adjacent to Infosynergie on managed IT and security, though Sopra Steria primarily serves larger enterprises and public sector.
• Allgeier (formerly Softlab): European IT services group with Swiss operations delivering managed services, cloud, and digital workplace — directly comparable to Infosynergie's outsourced IT department model but at group scale.
• Bechtle Suisse: European IT systems integrator with major Swiss presence offering hardware procurement, managed services, and workplace/cloud solutions — directly comparable to Infosynergie's full-stack SMB outsourcing model, but at significantly larger scale.

Direct peers

• EBP (Electronic Business Partner): Swiss IT services firm covering infrastructure, cloud, security, and managed services for SMBs. Comparable to Infosynergie as a regional Swiss integrator competing on similar Microsoft/Dell/Sophos partner ecosystems.
• ITpoint Systems AG: Swiss managed services provider specializing in Microsoft, cloud, security, and workplace solutions for SME/mid-market — comparable GTM motion and partner-anchored service portfolio.
• NetGuard IT Services: Swiss IT/MSP providing cloud, infrastructure, security, and IT support to SMEs and mid-market. Direct competitor to Infosynergie in the Romandie and broader Swiss SMB managed services market.

Regional players

• Feel-Info (Fribourg region): Fribourg-based managed services and hosting provider serving SMBs in the same canton as Infosynergie. Direct geographic competitor for outsourced IT contracts in the Fribourg market.
• CJF Computer / IT-Romandie: Romandie-focused IT services provider serving Swiss-French SMBs with infrastructure, cloud, and support — overlapping target market with Infosynergie across the French-speaking Swiss cantons.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/infosynergie-sa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infosynergie