ITpoint
ITpoint Systems AG is a Swiss IT services company providing cloud, managed services, integration, and consulting for SMEs and enterprises, with deep IBM Power expertise and a proprietary ORIA service portal. It serves Swiss customers across logistics, food, pharma, manufacturing, and software verticals.
- Company typePrivate
- Founded2003
- HeadquartersRotkreuz, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ITpoint does
ITpoint Systems AG is a privately held Swiss IT services company founded in 2002/2003, headquartered in Rotkreuz with additional offices in Bern and Geneva. The company specializes in the advising, planning, implementing, and operating of IT infrastructure for Swiss small and medium enterprises and organizations running business-critical workloads. Its core offering is delivered under the ORIA brand as Cloud & Managed Services with SLA-based tiers (Gold 5x12, Platinum 7x24), supported by Integration engineering and Consulting practices, and a self-developed ORIA Portal that provides real-time transparency into services, SLAs, security reports, and assets.
The technical foundation is built on IBM Power Systems (IBM i, AIX, and Linux on Power) running on geo-redundant Swiss data centers, complemented by Intel-based infrastructure, the proprietary iWoW POWER Toolbox for IBM Power administration, and enterprise mobility capabilities via Samsung Knox Suite and Samsung DeX Mobile Only Experience. ITpoint maintains a full stack of security and compliance credentials (ISO/IEC 20000-1, ISO/IEC 27001, ISAE 3402 Type 2) and holds strategic alliances with IBM, Microsoft, Samsung, NetApp, Fortinet, and others.
ITpoint monetizes primarily through recurring managed services and cloud subscriptions (ORIA, IBM Power Cloud), supplemented by fixed-price and time-and-materials professional services, and hardware/software resale. Distribution is sales-led and direct, targeting Swiss SMEs and enterprises in verticals such as logistics, food, agriculture, pharmaceutical distribution, manufacturing, and software/SaaS, with long-tenured relationships (10+ years documented). Notable customers include Galliker Transport AG, Emmi Schweiz AG, fenaco, RONAL GROUP, GALEXIS, and SwissSalary Ltd.
ITpoint firmographics
Firmographics- Name
- ITpoint
- Legal name
- ITpoint Systems AG
- Website
- https://itpoint.ch
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ITpoint Systems AG is a Swiss IT services company providing cloud, managed services, integration, and consulting for SMEs and enterprises, with deep IBM Power expertise and a proprietary ORIA service portal. It serves Swiss customers across logistics, food, pharma, manufacturing, and software verticals.
- Ownership category
- akta.pro rank
ITpoint industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- Enterprise Architecture & IT Operating Model (BPAHAEAB), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where ITpoint is headquartered
LocationHeadquarters
- HQ city
- Rotkreuz
- HQ country
- Switzerland
- HQ region
- Europe
Offices3 records
Markets served
ITpoint business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed Services & Cloud (ORIA): Comprehensive IT outsourcing services including cloud infrastructure, managed services, and operations. Provided through flexible models with SLA-based service delivery and transparent reporting via ORIA Portal.
- IBM Power Cloud Services: Hosting and operation of business-critical applications on IBM i, AIX, and Power Linux. Operating from Swiss data centers with fixed pricing and complete operational responsibility.
- Professional Services: Consulting, integration, and project services. Delivered as both fixed-price and time-and-materials engagements depending on scope and client preference.
- Hardware and Software Sales: Resale of hardware, software licenses, and third-party solutions. Third-party software is resold with customer purchasing directly from software supplier.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Fixed-Price Services |
| Usage-based | Pay-as-you-go | Time-and-Materials Services |
| Subscription | Monthly | Gold Support Level |
| Subscription | Monthly | Platinum Support Level |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
ITpoint product offering
Product offeringCore offering
ITpoint provides end-to-end IT infrastructure services for Swiss enterprises and SMEs, encompassing consulting, integration, and fully managed cloud and on-premises operations (branded ORIA). The company specializes in hosting business-critical applications such as SAP S/4HANA and Oracle on IBM Power Systems from its Swiss data centers, complemented by proprietary tools (ORIA Portal, iWoW POWER Toolbox) and enterprise mobility solutions via Samsung Knox and Samsung DeX.
Product overview
ITpoint is a Swiss IT services company offering managed services (branded as ORIA), integration, and consulting. The core Cloud & Managed Services portfolio is delivered under the ORIA brand with SLA-based tiers. Supporting the managed services are specialized products: IBM Power Cloud for critical workloads on IBM i, AIX, and Linux on Power infrastructure; the iWoW POWER Toolbox for IBM Power administration; Samsung Knox Suite and Samsung DeX for enterprise mobility; and the ORIA Portal customer dashboard. Services span from consulting and integration to fully outsourced operational management.
Differentiator
Problem solved
Functional benefit
Brands
- ORIA: Managed services and cloud services brand of ITpoint, offering enterprise cloud solutions and managed IT services including ORIA Prime Managed Services.
Products and services
- Cloud & Managed Services (ORIA) Managed IT services including cloud infrastructure, IT outsourcing, and operational support delivered under the ORIA brand with flexible models, SLA-based service levels, and the ORIA Portal for transparent service reporting. Targeted at Swiss SMEs and enterprises that want to focus on their core business.
- Integration Services IT engineering services ensuring optimal balance of availability, performance, compliance, and cost efficiency for customer IT environments. Includes implementation, configuration, and integration of IT infrastructure components.
- IT Consulting Expert advisory services covering IT strategy, optimal architecture design, and appropriate operating models for enterprise clients. Supports customers in outsourcing decisions, Opex/Capex trade-offs, and ecosystem selection.
- IBM Power Cloud Cloud hosting and managed services for IBM Power Systems running IBM i, AIX, and Linux on Power operating systems from geo-redundant Swiss data centers. Designed for critical business applications such as SAP S/4HANA and Oracle databases with fixed pricing and complete operational responsibility.
- iWoW POWER Toolbox Proprietary IBM Power administration toolkit with three modules: Monitoring (system oversight with alerting), Security (audit data recording and TCP/IP access protection), and Availability (automated Flashcopy, BRMS backup, Metro/Global-Mirror failover management). Used by ITpoint to manage and monitor customer IBM Power environments.
- Samsung Knox Suite Enterprise mobility management solution for granular control of Samsung smartphones and tablets. Includes Knox Mobile Enrollment, Knox Manage (MDM), Knox E-FOTA (firmware management), Knox Platform for Enterprise (security container), and Knox Configure (remote configuration). Offered as a managed service to enterprise and SME customers.
- Samsung DeX Mobile Only Experience Mobile-only workplace solution that transforms Samsung smartphones and tablets into full desktop computers when connected to a monitor, keyboard, and mouse. Supports both dock-based and PC-mode operation via Windows or Mac, enabling PC replacement scenarios.
- ORIA Portal Proprietary web-based customer service portal providing real-time transparency into IT services, SLA compliance, security reports, asset management, configuration documentation, and request management. Self-developed by ITpoint to enable on-demand reporting without requiring IT knowledge. Award-winning service reporting solution.
Quantifiable outcome
- Service reporting award winner at SMFS 2023 for transparency project
- +2 more outcomes
Companies that use ITpoint
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles2 records
ITpoint technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
ITpoint partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered major, core and minor.
- terreActivemajorCybersecurity partnership for managed security services. Combines terreActive's SOC services with ITpoint's managed services offerings. Started with log management solution for Enterprise Cloud infrastructure enabling MDR services.
- SamsungcoreSamsung Business Partner offering Samsung Knox Suite, Samsung DeX, and Samsung's Elite Support. ITpoint provides mobile device management, security solutions, and Mobile Only Experience workplace transformation using Samsung devices.
- IBMcoreStrategic technology partner for IBM Power Systems (IBM i, AIX, Linux on Power). ITpoint operates dedicated IBM Power cloud infrastructure and offers managed services on IBM Power platforms. Named IBM Best Midmarket Partner Schweiz. Provides infrastructure for SAP S/4HANA and Oracle workloads.
- MicrosoftcoreMicrosoft Solution Partner with comprehensive competencies. Provides Microsoft 365, Azure, and related solutions as part of digital workplace offerings.
- NetAppmajorNetApp Prestige Partner for storage solutions. Integrates NetApp Flash Systems with IBM Power infrastructure for enterprise customers.
- FortinetcoreCybersecurity partner providing security solutions including Zero Trust Network Access (ZTNA). ITpoint teams won 1st and 2nd place in Fortinet Fabric Challenge 2024.
- SwisscommajorPartner network collaboration for telecommunications and IT services integration.
- LenovomajorLenovo Platinum Partner for hardware solutions.
- Dell/EMCmajorPartner for Dell Technologies hardware and infrastructure solutions.
- CitrixmajorPartner for virtualization and digital workspace solutions.
- TeamWork Schweiz AGmajorPartnership for as-a-service delivery of SAP S/4HANA from IBM Power architecture.
- Trivadis AGmajorPartnership for as-a-service delivery of SAP S/4HANA and Oracle databases from IBM Power architecture.
- SharpminorPartnership for office technology solutions including multifunction devices and displays.
- Oxygen@workminorSustainability partnership providing office plants in rental model. Plants improve air quality and help reduce energy consumption during winter months.
- LabdoominorNon-profit organization partnership for donating decommissioned laptops to enable education in disadvantaged regions. Data is professionally erased before donation.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
ITpoint competitors and assessment
Company assessmentDirect peers
- ti&m AG: Swiss IT services firm offering consulting, integration, and managed services to financial services and public sector. Comparable in size and Swiss mid-market focus, with similar reliance on multi-vendor technology partnerships.
- Isolutions AG: Swiss managed services and business software provider serving SMEs. Similar consultative GTM motion and full-IT outsourcing value proposition aimed at the Swiss mid-market.
- Adnovum AG: Swiss IT services company delivering digitalization, integration, and managed services for enterprises and public sector. Overlapping service model and target market of mid-market and large Swiss organizations.
- Inventx AG: Swiss managed services and IT services provider focused on banking, insurance, and regulated industries. Comparable customer profile, compliance-driven delivery model, and full-lifecycle IT service offering to ITpoint.
- UMB AG: Swiss full-service IT provider covering cloud, managed services, security, and workplace solutions. Closely comparable business model, customer profile, and vendor-partner strategy to ITpoint.
Broad incumbents
- Swisscom: Switzerland's incumbent telecom and a major IT services provider for Swiss enterprises and SMEs. Direct overlap with ITpoint's managed services, cloud hosting, and consulting portfolio, but with substantially larger scale, broader portfolio, and ownership of the underlying network.
- Bechtle AG: Large German-headquartered IT services and hardware reseller with significant DACH presence. Offers comparable managed services, cloud, and consulting capabilities, but at much larger scale and broader geographic reach.
- msg group: German IT services group with deep SAP and regulated-industry expertise. Comparable in targeting mission-critical enterprise workloads and offering end-to-end consulting-to-operations services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
ITpoint social profiles
Digital presenceITpoint compliance and trust
Trust signalCompliance4 records
ITpoint financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITpoint leadership team
Management profileNumber of profiles
Profiles7 records
ITpoint funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITpoint M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITpoint
What does ITpoint do?
ITpoint provides end-to-end IT infrastructure services for Swiss enterprises and SMEs, encompassing consulting, integration, and fully managed cloud and on-premises operations (branded ORIA). The company specializes in hosting business-critical applications such as SAP S/4HANA and Oracle on IBM Power Systems from its Swiss data centers, complemented by proprietary tools (ORIA Portal, iWoW POWER Toolbox) and enterprise mobility solutions via Samsung Knox and Samsung DeX.
Is ITpoint a public or private company?
ITpoint is a private company. It is classified as unknown and is currently operating.
When was ITpoint founded?
ITpoint was founded in 2003. It employs 11 to 50 people.
Where is ITpoint based?
ITpoint is headquartered in Rotkreuz, Switzerland, in the Europe region.
How does ITpoint make money?
Four revenue lines are on record. Managed Services & Cloud (ORIA) is the primary driver. The others are IBM Power Cloud Services, professional Services and hardware and Software Sales.
Who are ITpoint's main competitors?
Direct peers on record are ti&m AG, Isolutions AG, Adnovum AG, Inventx AG and UMB AG. Broad incumbents are Swisscom, Bechtle AG and msg group.
Does ITpoint have an API?
No public API is recorded for ITpoint.
What industry is ITpoint in?
ITpoint's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of BPAHAEAB, Enterprise Architecture & IT Operating Model. Its NAICS code is 541513 and its SIC code is 7373.