What Metro Zone Group does

Metro Zone Group (legal entity: Metro Zone Health Services India Private Limited) is an Indore-headquartered, privately-held healthcare management consultancy founded in 2012, employing 101-250 people. The company operates a hybrid B2B/B2C model: on the B2B side it sells healthcare consulting services to hospitals and providers covering business development, cashless mediclaim coordination, medico-legal and risk advisory, medical device marketing, and organizational/operational assessments; on the B2C side it markets the Metrozone Medicash Card, a reloadable healthcare co-branded card providing automated discounts at network providers, supplemented by the Care Compare Portal (hospital rate/facility comparison), the Swasth Bharat mobile application, an Electronic Patient Health Record (ePHR) system, online appointment booking (way2doc), second-opinion specialist consultations, and wellness services (Health Risk Assessment, Health Calculator, prevention programs).

The underlying technology stack is a conventional portal/application architecture (web portal, mobile app, card system, ePHR database) without disclosed AI/ML components. Revenue is generated through two streams: (1) professional consulting fees charged to hospitals and providers (quote-based, not publicly disclosed), and (2) card membership, reload fees, and transaction-based discount economics from the Medicash Card. Distribution is direct enterprise field sales to hospitals combined with corporate employee programs (e.g., IDBI Bank) and a 9,000+ hospital / 5,000+ diagnostic-and-wellness provider network spanning 50+ Indian cities, anchored by Bajaj Allianz General Insurance as a core insurance partner.

Name

Metro Zone Group

Legal name

Metro Zone Health Services India Private Limited

Website

https://metrozonegroup.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

Metro Zone Group is a privately-held Indian healthcare management consultancy based in Indore that provides B2B consulting (claim processing, medico-legal, business development) to hospitals and operates the B2C Metrozone Medicash Card across a 9,000+ provider network.

Ownership category

akta.pro rank

Headquarters

HQ city

Indore

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Professional Consulting Fees: The company charges hospitals and healthcare providers a nominal professional fee for complete healthcare management consulting services including business development, claim processing, and medico-legal services
2. Health Card Membership and Transaction Fees: Revenue generated from Medicash Health Card issuance, reload fees, and transaction-based discounts at network providers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Metro Zone Group is a healthcare management consultancy that helps hospitals and medical professionals with business development, cashless mediclaim/insurance claim processing, and medico-legal and risk services. The firm also runs the Metrozone Medicash Health Card program, a co-branded prepaid card that gives individuals and corporate employees cashless access and discounts at a network of 9,000+ healthcare providers across India, supported by a Care Compare Portal and Swasth Bharat mobile app.

Product overview

Metro Zone Group operates as a healthcare management consultancy firm offering a portfolio of interconnected products and services. The core offerings include the Metrozone Medicash Card (a healthcare co-branded card with automated discounts and fund management), supported by a network of 9000+ providers, and the Care Compare Portal for comparing hospital rates and facilities. The product ecosystem is complemented by wellness modules including Wellness Services, way2doc Online Appointment booking, Second Opinion consultations, and an Electronic Patient Health Record (ePHR) system. Core business services encompass Healthcare Consulting, Cashless Mediclaim Coordination, Medico Legal and Risk Services, and Medical Device Marketing. The integrated platform serves both individual/health card members and corporate clients, with services designed to reduce outpatient care costs by 7-40%.

Differentiator

Problem solved

Functional benefit

Brands

• Medicash Card: India's First Healthcare Co-branded health Card designed to meet Health and Medical needs with automated discount mechanism. Provides savings on healthcare, medical, wellness and lifestyle expenses at network service providers.

Products and services

• Metrozone Medicash Health Card India's first healthcare co-branded health card with an automated discount mechanism, providing savings on health, medical, wellness, and lifestyle expenses when used at network service providers. The card supports both cash deposit and electronic fund loading, and is targeted at individual consumers and corporate employees for cashless treatment access.
• Healthcare Consulting Services Comprehensive healthcare management consultancy for hospitals and medical professionals covering business development, claim processing, medico-legal, and risk services. Provides customized solutions to maximize profitability while optimizing business processes, offered on a professional-fee basis to hospital clients across India.
• Cashless Mediclaim Coordination Processing services for cashless mediclaim and insurance coordination, handling claims between hospitals and insurance companies to facilitate cashless treatment facilities for patients at network hospitals. Targeted at hospitals seeking to streamline insurance workflows and at insurance providers needing claim verification support.
• Medico Legal and Risk Services Risk mitigation consulting and medico-legal advisory services for hospitals, providing tailored solutions to help institutions run their operations in a safer and more efficient way. Offered to hospital and healthcare provider clients.
• Medical Device Marketing Services Marketing services that promote and place medical devices with hospitals and healthcare providers across India, leveraging Metro Zone Group's hospital network and relationships.

Quantifiable outcome

• Reduced outpatient care cost by 7-40%
• +1 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Bajaj Allianz General Insurance CompanycoreStrategic or Co-development Partner · 22 August 2016Partnership for conducting health checkup camps and facilitating cashless health insurance services. Joint initiatives with IDBI Bank and Metro Zone Group for employee health programs.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Family Health Plan Insurance TPA Limited (FHPL): Indian TPA providing cashless health insurance claim administration and provider network services. Comparable in core TPA functionality to Metro Zone's cashless mediclaim business.
• Practo: Indian digital health platform offering doctor appointment booking, online consultations, and digital health records (similar to Metro Zone's way2doc, ePHR, and Second Opinion modules) with a national provider network.
• MediBuddy: Indian digital health platform offering online consultations, lab bookings, medicine delivery, and corporate health benefits (similar to Metro Zone's Medicash corporate program and online appointment offerings).
• MDIndia Healthcare Services: Indian health insurance TPA providing cashless claim processing and provider network management. Closely comparable to Metro Zone's cashless mediclaim coordination and hospital network operations.
• Medi Assist Healthcare Services: One of India's largest Third Party Administrators (TPAs) for health insurance claims processing and provider network management. Directly comparable to Metro Zone's Cashless Mediclaim Coordination and provider network business, operating at national scale.
• Vidal Health TPA: Indian TPA offering cashless health insurance claims processing, provider network management, and wellness services. Comparable to Metro Zone's core claim processing and network facilitation offerings.
• Raksha TPA: Indian TPA offering cashless claim processing and provider network management for insurers and corporate clients. Closely comparable to Metro Zone's hospital-facing claim coordination services.
• Paramount Health Services & Insurance TPA: Indian TPA providing cashless claim processing, provider network management, and health insurance administration. Overlaps with Metro Zone's B2B services for hospitals and insurers.

Regional players

• Good Health TPA: Indian TPA offering cashless claim processing and provider network services with regional focus. Comparable business model to Metro Zone's TPA-like claim coordination services but operating in different geographies.

Broad incumbents

• Tata 1mg: India's leading online pharmacy and digital health platform offering ePharmacy, eDiagnostics, eConsultations, and health content. Overlaps with Metro Zone's Care Compare Portal and online appointment modules but operates at a much broader scope.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/metrozoneindia
• Facebookfacebook.com/metrozonegroup.in
• LinkedInlinkedin.com/company/metro-zone-health-service-india-pvt-ltd-

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Zone Group