Citynow

What Citynow does

Citynow (legal entity: Công ty TNHH Công nghệ Giải pháp Citynow, dba Citynow Technology Solutions / CTS) is a Vietnam-headquartered, founder-owned IT services and SaaS company founded in 2015, operating bilingually between Ho Chi Minh City and a regional branch in Saga Prefecture, Japan. The company runs a nearshore delivery model targeting Japanese enterprises — including named customers CTC, NTT, Neuron Age, and ALMEX (USEN-NEXX Group) — with a closed-loop engagement spanning requirements analysis, design, development, testing, and maintenance across Cloud, AI, and IoT technologies.

The company combines three revenue streams. The largest is professional services: digital transformation (DX) consulting and custom software development (web and mobile applications) for Japanese enterprise buyers, supported by ISO 27001:2013 and ISO 9001:2015 certifications and an engineering team certified across Microsoft, Google, AWS, and Celonis. Two productized lines sit on top: (i) a Cloud Native Hotel Property Management System (PMS) deployed across 110+ hotels in Japan, generating SaaS subscription revenue; and (ii) two proprietary platforms — CloudLocker, an IoT-based smart parcel locker using mobile accounts and QR code recognition, and Hrsol, a cloud-based HR management application with Face ID and QR code features for employee check-in, payroll, and work logs. The company has completed 100+ projects and counts 30+ employees (per the company's About Us page).

Distribution is direct enterprise sales in Japan, supported by academic partnerships (Saga University, UIT, HUTECH) for talent pipeline and participation in industry events such as SODEC Spring in Tokyo. There is no disclosed external institutional funding, no M&A activity, and no subsidiaries; ownership appears founder-controlled with Phan Tuan Tai as Chairman. Revenue is not publicly disclosed; governance and ownership are private. Pricing is quote-based for services; SaaS pricing is not publicly disclosed.

Name

Citynow

Legal name

Công ty TNHH Công nghệ Giải pháp Citynow

Website

https://citynow.vn

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Vietnam-headquartered nearshore IT services and SaaS company delivering digital transformation, custom software, and AI/IoT solutions to Japanese enterprises — including CTC, NTT, Neuron Age, and ALMEX — with proprietary products CloudLocker, Hrsol, and a Hotel PMS used in 110+ Japanese hotels.

Ownership category

akta.pro rank

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development Services: Custom software development services for Japanese enterprises including web applications and mobile apps using Cloud, AI, and IoT technologies. They have completed 100+ projects for Fortune 500 and top Japanese companies.
2. Technology Consulting: Digital transformation consulting services helping businesses with IT strategy, budget management, business process monitoring, cloud services, and system integration.
3. SaaS Products (CloudLocker, Hrsol): Proprietary SaaS products including CloudLocker (smart locker IoT solution) and Hrsol (HRM cloud platform) sold to businesses in transportation, HR, and hospitality sectors.
4. Hotel Management Software (PMS): Cloud Native hotel management application deployed at 110+ hotels in Japan, providing recurring subscription revenue through SaaS model.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Citynow Technology Solutions (CTS) is a Ho Chi Minh City-based IT services and software product company that provides near-shore software engineering to Japanese enterprises, alongside three proprietary SaaS products: CloudLocker (a smart locker system), Hrsol (an HR management platform), and a hotel property management system (PMS) deployed across 110+ hotels in Japan. The company delivers custom enterprise application development, cloud-native modernization, and dedicated engineering teams for Japanese corporate clients.

Product overview

Citynow (Citynow Technology Solutions - CTS) offers a portfolio of professional IT services including solution consulting and software development, along with proprietary products. Their core products include CloudLocker (smart parcel locker solution using IoT and QR code technology) and Hrsol (cloud-based HR management with Face ID capabilities). They also develop custom software solutions for enterprises, particularly in hospitality, human resources, transportation, and finance sectors.

Differentiator

Problem solved

Functional benefit

Brands

• CloudLocker: Smart locker solution developed on IoT Cloud Platform for storage, preservation, and delivery management.
• Hrsol

Products and services

• CloudLocker CloudLocker is Citynow's proprietary smart locker system that combines IoT hardware with Face ID biometric authentication, delivered as a SaaS product for enterprise and operator customers.
• Hrsol Hrsol is Citynow's proprietary HR management platform, a SaaS product for organizations needing workforce management functionality.
• Hotel Property Management System (PMS) Hotel Property Management System (PMS) is Citynow's proprietary SaaS product for hotel operators, currently deployed across 110+ hotels in Japan.
• Near-shore Software Development Services Custom enterprise software development and dedicated engineering teams delivered from Vietnam to Japanese enterprise clients, covering cloud-native application development, legacy modernization, and AI/IoT integration.

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered key account, academic partnership, regional government partnership, technology certification partner and regional partnership.

• CTCkey accountTechnology or IntegrationMajor Japanese enterprise client for digital transformation projects. Citynow provides nearshore software development services to CTC as part of their service delivery to leading Japanese companies.
• NTTkey accountTechnology or IntegrationLeading Japanese telecommunications company. Citynow delivers technology consulting and software development services to NTT.
• Neuron Agekey accountTechnology or IntegrationJapanese technology company. Citynow provides digital transformation and software development services to Neuron Age.
• Saga Universityacademic partnershipStrategic or Co-development PartnerCitynow partners with Saga University's Faculty of Information Science, Engineering Science Department. They support programming competitions connecting Vietnam and Japan, and recruit students for part-time work. Professor Hanada Eisuke leads joint research on software development.
• Ho Chi Minh City University of Information Technology (UIT)academic partnershipStrategic or Co-development PartnerCitynow sponsors graduation thesis programming competitions and provides internship and employment opportunities for students. They support the Computer Science Faculty's programs.
• HUTECH Universityacademic partnershipStrategic or Co-development PartnerCitynow participates in HUTECH IT OPEN DAY events, conducting interviews, counseling, and sharing career opportunities with students.
• Saga Prefectureregional government partnershipStrategic or Co-development PartnerCitynow has a branch in Saga Prefecture, Japan. They donated 15,000 medical masks to Saga Prefecture and Saga University during COVID-19. Mr. Nakano Koichi (Chief of Industrial Development Promotion) hopes Citynow will bridge Vietnam and Saga, supporting global company development.
• ALMEX (USEN-NEXX Group)key accountTechnology or IntegrationMr. Takahashi Toshinao, Deputy Development Manager at ALMEX/USEN-NEXX, praised Citynow's young team with quick learning ability, skilled execution, and professional working style for delivering effective digitalization solutions.
• Celonistechnology certification partnerTechnology or IntegrationStaff hold Celonis certifications. Citynow leverages Celonis Enterprise Management System expertise for process mining and optimization solutions.
• Microsoft, Google, AWStechnology certification partnerTechnology or IntegrationStaff are certified by Microsoft, Google, and AWS. These certifications validate the team's expertise in cloud platforms, productivity tools, and cloud infrastructure services.
• Saga Investment Attraction Councilregional partnershipStrategic or Co-development PartnerMr. Ookubo Tatsurou, President of Saga Investment Attraction Council, believes Citynow will contribute to local economic development and globalization of Saga Prefecture.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• NTT Data: Major Japanese IT services and consulting firm and a leading DX provider. Comparable as a broader incumbent serving Japanese enterprises with IT services, though at vastly larger scale than Citynow.
• Cloudbeds: Major hospitality management software platform serving hotels globally with PMS, channel manager, and booking engine. Comparable as a hotel PMS competitor at broader scale in the same product category.

Direct peers

• Luvina Software: Vietnam-based IT company specializing in software development for the Japanese market, offering nearshore engineering services and DX consulting. Directly comparable Japan-focused delivery model and customer base.
• Rikkeisoft: Vietnam-based IT services firm with strong Japan focus, providing software outsourcing, DX, and engineering services to Japanese enterprises. Highly comparable nearshore delivery model targeting the same customer segment.
• KMS Technology: Vietnam-based IT services company providing software development, QA testing, and technology consulting for global clients. Comparable in custom software development services and Vietnam-based engineering talent base.
• TMA Solutions: Vietnamese IT outsourcing and software development company with global client base including Japan. Comparable as a Vietnam-headquartered IT services competitor offering similar custom development and engineering services.
• FPT Software: Vietnam's largest IT services company with deep Japan market presence, providing nearshore software development and DX services to Japanese enterprises. Directly comparable as a Vietnamese-headquartered IT services peer serving the same Japanese customer base.
• Savvycom: Vietnam-based software development and IT consulting firm providing services to global enterprises including Japanese clients. Comparable as a Vietnam-headquartered IT services peer of similar size and customer profile.
• CMC Global: Vietnam-based IT services and digital transformation arm of CMC Corporation, serving Japanese and global enterprises. Comparable as a Vietnam-headquartered IT services peer with similar DX offering and Japan exposure.

Emerging players

• Mews: Cloud-native hotel Property Management System serving hotels globally with PMS and related modules. Directly comparable as a hotel PMS SaaS product competing with Citynow's hospitality offering.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/citynow
• LinkedInlinkedin.com/company/citynow
• Xx.com/Citynowltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citynow