ZeWelcome
ZeWelcome is a Guadeloupe-based vacation rental agency operating ~171 curated villas on a Smily/BookingSync booking platform, serving French-speaking leisure travelers with direct-booking pricing and a personal concierge for every stay.
- Company typePrivate
- Founded2023
- HeadquartersLes Abymes, Guadeloupe
- Headcount1–10
- GTM typeB2C
- OfferingServices
What ZeWelcome does
ZeWelcome (legal entity: SAS ZEWELCOME) is a privately held, vertically focused vacation rental agency headquartered in Saint-François, Guadeloupe (French West Indies). Incorporated around 2023 with €3,000 in registered capital and led by President Jean-Philippe CREMOUX, the company has grown an inventory of 171 curated properties (137 villas plus bungalows, apartments, and studios) across Guadeloupe's four main territories (Basse-Terre, Grande-Terre, Les Saintes, Marie-Galante) and serves a largely French-speaking leisure traveler base with families, couples, and corporate clients. The reported metrics include 12,000+ satisfied travelers, 4.9/5 average across 292 reviews, and recognition as the #1 local agency on its destination page.
The core platform runs on third-party infrastructure from Smily (formerly BookingSync), which provides availability calendars, secure payment processing, booking workflows, and payment terminals. ZeWelcome differentiates on its direct-booking website (zewelcome.com) by claiming 10-25% lower prices than Airbnb, Booking.com, and Abritel while also cross-listing inventory on those OTAs for top-of-funnel discovery. Every booking includes a personal concierge who meets guests in person, and every listed property is physically visited by the team before being published. The company holds licensed real estate agent cards and operates an adjacent villa sales/purchase service via immo.zewelcome.com, with tiered transaction fees of 4-6% TTC and valuation reports.
Revenue is generated through a dual commission model: 15% HT charged to property owners (under both exclusive and non-exclusive mandates) plus 5% TTC charged to tenants on each booking, plus real estate transaction fees on property sales. The company has also published structured URL-parameter documentation (LLM URL params) designed to enable AI assistants and developers to programmatically construct villa search queries, representing an early AI-channel integration among Caribbean regional rental agencies.
ZeWelcome firmographics
Firmographics- Name
- ZeWelcome
- Legal name
- SAS ZEWELCOME
- Website
- https://zewelcome.com
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ZeWelcome is a Guadeloupe-based vacation rental agency operating ~171 curated villas on a Smily/BookingSync booking platform, serving French-speaking leisure travelers with direct-booking pricing and a personal concierge for every stay.
- Ownership category
- akta.pro rank
ZeWelcome industry classification
Industry- Product category
- Vacation Rental Services
- NAICS
- Other Traveler Accommodation (72119)
- SIC
- Real Estate Agents & Managers (For Others) (6531)
- akta.pro industry
- Luxury Villa Property Management & Concierge ServicesResort & Branded Residence Vacation Rental ManagementBusiness & Public Services/Real Estate Services (Brokerage, Property Management)/Vacation & Short-Term Rental ManagementLuxury Chalets & Ski-In/Ski-Out Homes
Keywords
Where ZeWelcome is headquartered
LocationHeadquarters
- HQ city
- Les Abymes
- HQ country
- Guadeloupe
Offices1 record
Markets served
ZeWelcome business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Seasonal rental commission - property owners: 15% HT (exclusive mandate) or 15% HT (non-exclusive mandate) commission charged to property owners for listing and managing their villas on the platform. The mandate grants ZeWelcome the right to publish and rent the property.
- Seasonal rental commission - tenants: 5% TTC (all-inclusive) charged to the tenant at booking, covering service fees on top of the rental price.
- Real estate transaction fees: For property sales/purchase services: under exclusive mandate < €450,000 = 5% TTC; ≥ €450,000 = 4% TTC. Non-exclusive mandate: < €450,000 = 6% TTC; ≥ €450,000 = 5% TTC. Valuation reports offered free for rental, €350 TTC for sale valuations.
- Cross-platform listing revenue share: Properties are also published on Airbnb, Booking.com, and Abritel (Abritel), generating bookings through those platforms with ZeWelcome taking its commission on top of what the guest pays through those channels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Weekly | Budget bungalows and studios from €312-660/week |
| Unit Pricing | Weekly | Mid-range villas from €600-1,500/week |
| Unit Pricing | Weekly | Premium and luxury villas from €1,500-5,721/week |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
ZeWelcome product offering
Product offeringCore offering
ZeWelcome is a Guadeloupe-based vacation rental agency that aggregates 137+ private villas, bungalows, apartments, and studios from third-party owners into a single direct-booking catalog priced 10-25% below OTA equivalents. The offering bundles the accommodation booking with personalized concierge services (arrival assistance, local recommendations, optional grocery stocking) and all-inclusive pricing that bundles cleaning, linens, towels, and tourist taxes. The company also provides property management services to villa owners and is launching a complementary real-estate sales service for villas.
Product overview
ZeWelcome operates a vacation rental marketplace platform for Guadeloupe featuring 137+ properties across multiple categories: villas (the core product), bungalows, apartments, and studios. The platform is built on the Smily/BookingSync booking infrastructure and provides direct booking capabilities that claim 10-25% savings versus major platforms like Airbnb. Key product modules include the core villa search and booking engine, a dedicated concierge service included with every reservation, specialized category pages for group/event rentals, and an LLM/developer URL search tool for programmatic query generation. The company also operates an adjacent villa sales service via immo.zewelcome.com for real estate transactions. Properties span multiple Guadeloupe destinations including Saint-François, Marie-Galante, Les Saintes, Moule, and others, with amenities filtering for pools, jacuzzis, sea views, and beach access.
Differentiator
Problem solved
Functional benefit
Brands
- St-Barth: A subdomain for luxury villa rentals in Saint-Barthélemy (st-barth.zewelcome.com)
Products and services
- Villa rentals
Quantifiable outcome
- 12,000+ satisfied travelers served
- +4 more outcomes
Companies that use ZeWelcome
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
ZeWelcome technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability2 records
Feature2 records
ZeWelcome partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- TrustiwayminorTrustiway is a travel insurance partner offering cancellation insurance to ZeWelcome customers. After booking, customers can opt to subscribe to Trustiway travel insurance covering cancellation for justified causes, trip interruption, and COVID-related issues.
- Smily (formerly BookingSync)coreSmily (formerly BookingSync) is the technology platform powering ZeWelcome's booking engine, providing property management, availability calendars, secure payment processing, booking request workflows, and website infrastructure. The entire booking and payment process runs through Smily's infrastructure.
- Generali IARDminorGenerali IARD provides professional liability insurance (RC Pro) for ZeWelcome's business activities under policy number AL591311/29357. Coverage is for the company's professional activities as a vacation rental and real estate agency.
- Compagnie Européenne de Garanties et de CautionsminorProvides financial guarantees for ZeWelcome: €110,000 for real estate transaction activities, €110,000 for property management activities, and €22,867 for tourist services activities. These guarantees are required for professional licensing as a real estate agent.
Scale indicators7 records
Recent moves6 records
Expansion highlights4 records
ZeWelcome competitors and assessment
Company assessmentDirect peers
- GuestReady: Vacation rental management agency operating across multiple European markets and beyond, offering professional management, cleaning, and guest services for short-term rentals. Closely matches ZeWelcome's local-agency-with-concierge model.
- Luckey Homes: French concierge agency specializing in short-term rental management on Airbnb and Booking.com, providing welcoming, cleaning, and management services. Mirrors ZeWelcome's curated local-agency model.
- Bnbsitter: France-based short-term rental management company offering services similar to ZeWelcome, including check-in, cleaning, and linen rental for property owners on Airbnb and Booking.com.
- HostnFly: French short-term rental management company handling end-to-end Airbnb management, cleaning, and guest check-in for property owners. Directly comparable service model to ZeWelcome in the French market.
- Abritel (HomeAway / Vrbo): French vacation rental marketplace owned by Expedia Group, directly listed against ZeWelcome on ZeWelcome's own site. Competes for the same Guadeloupe traveler discovery and bookings.
Emerging players
- Hometime: Short-term rental management platform operating across multiple geographies with a tech-enabled agency model. Comparable in combining property management technology with guest services.
- Wimdu: European vacation rental marketplace with presence in France and select leisure destinations. Competes indirectly in the alternative accommodation space and is a partial alternative channel for inventory.
Broad incumbents
- Booking.com: Global OTA where ZeWelcome also cross-lists. Overlaps in accommodation distribution but Booking.com is a much broader lodging platform spanning hotels and alternative accommodations.
- Airbnb: Global vacation rental platform where ZeWelcome cross-lists its properties. Competes for the same villas and travelers in Guadeloupe but operates massively broader inventory and brand.
Others
- Smily (formerly BookingSync): Vacation rental software platform powering ZeWelcome's booking engine. While not a direct competitor, other Smily customers run similar local agency businesses and represent the closest technological peer set.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
ZeWelcome social profiles
Digital presenceZeWelcome financial estimates
Financial estimateRevenue estimate
Valuation estimate
ZeWelcome leadership team
Management profileNumber of profiles
Profiles1 record
ZeWelcome funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ZeWelcome M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ZeWelcome
What does ZeWelcome do?
ZeWelcome is a Guadeloupe-based vacation rental agency that aggregates 137+ private villas, bungalows, apartments, and studios from third-party owners into a single direct-booking catalog priced 10-25% below OTA equivalents. The offering bundles the accommodation booking with personalized concierge services (arrival assistance, local recommendations, optional grocery stocking) and all-inclusive pricing that bundles cleaning, linens, towels, and tourist taxes. The company also provides property management services to villa owners and is launching a complementary real-estate sales service for villas.
Is ZeWelcome a public or private company?
ZeWelcome is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ZeWelcome founded?
ZeWelcome was founded in 2023. It employs 1 to 10 people.
Where is ZeWelcome based?
ZeWelcome is headquartered in Les Abymes, Guadeloupe.
How does ZeWelcome make money?
Four revenue lines are on record. Seasonal rental commission - property owners are the primary driver. The others are seasonal rental commission - tenants, real estate transaction fees and cross-platform listing revenue share.
Who are ZeWelcome's main competitors?
Direct peers on record are GuestReady, Luckey Homes, Bnbsitter, HostnFly and Abritel (HomeAway / Vrbo). Emerging players are Hometime and Wimdu. Broad incumbents are Booking.com and Airbnb. Smily (formerly BookingSync) is listed as an others.
Does ZeWelcome have an API?
Yes. ZeWelcome provides URL-based search parameters for LLM assistants and developers to programmatically generate villa search queries. The API uses GET parameters (checkin, checkout, guests, pool_private, sort_by) to construct search URLs for filtering vacation rentals. Parameters include: checkin (ISO date YYYY-MM-DD), checkout (future date after checkin), guests (integer 1-20), pool_private (boolean 0/1), sort_by (enum: price_asc, position_asc). This is a URL parameter API for search integration, not a full REST API with authentication or endpoints. Developer documentation is at zewelcome.com/fr/llm-url-params.
What industry is ZeWelcome in?
ZeWelcome's product category is Vacation Rental Services. Its primary akta.pro industry code is THAMAEAJ, Luxury Villa Property Management & Concierge Services, with a secondary code of BPAJAIAE, Resort & Branded Residence Vacation Rental Management. Its NAICS code is 72119 and its SIC code is 6531.