WideEye Surveillance
WideEye Surveillance is a Jacksonville-based private security company that delivers subscription-based, human-monitored live video surveillance for multi-family housing, student housing, commercial real estate, and storage facilities across five US states, integrating with clients' existing cameras.
- Company typePrivate
- Founded2013
- HeadquartersJacksonville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What WideEye Surveillance does
WideEye Surveillance is a Jacksonville, Florida-based private security services company founded in 2013 that delivers live, human-monitored video surveillance to property owners and managers across the United States. The core service integrates WideEye's monitoring platform with clients' existing camera infrastructure — no new hardware is installed — and combines real-time virtual patrols, talk-down speaker intervention, coordinated dispatch of law enforcement or on-site security, and daily incident reporting. The offering is sold on a monthly subscription with no long-term contract and 30-day cancellation, positioning it as a cost-displacing alternative to physical security guards (claimed 20-65% cost savings and 6x coverage versus a single guard).
The company operates a boutique, vertically-tuned GTM model targeting four primary use cases: multi-family housing, student housing, commercial real-estate and parking garages, and storage facilities (RV/boat/vehicle). Sales is direct, supported by named sales and client success personnel covering Florida, Georgia, DC, Texas, and California, with the company website, blog, Vimeo 'Caught on Camera' video library, Facebook, and LinkedIn serving as the primary demand-generation channels. There is no paid advertising, no channel partner network, and no public e-commerce.
WideEye is governed by an Executive Chairman (John P. Ward, Jr., a 20-year PE/VC investor) and a Board Member/Advisor (Steven Muntean of Overwatch Capital, a security-sector specialist investor), with a small operating team including a Corporate Controller, Operations Manager, Client Success Manager, Sales representative, and a Southeast-focused team member. No funding rounds, M&A activity, regulatory actions, or revenue figures are disclosed; certifications are limited to CCPA and GDPR privacy compliance statements.
WideEye Surveillance firmographics
Firmographics- Name
- WideEye Surveillance
- Legal name
- WideEye Surveillance
- Website
- https://wideeyesurveillance.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- WideEye Surveillance is a Jacksonville-based private security company that delivers subscription-based, human-monitored live video surveillance for multi-family housing, student housing, commercial real estate, and storage facilities across five US states, integrating with clients' existing cameras.
- Ownership category
- akta.pro rank
WideEye Surveillance industry classification
Industry- Product category
- Remote Video Monitoring Services
- NAICS
- Security Systems Services (except Locksmiths) (561621), Security Guards and Patrol Services (561612)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Remote Video Guarding / Virtual Patrol (Guard + CCTV) (BPAKAAAL)
- akta.pro secondary industries
- Remote Video Monitoring Services (Live/Virtual Guard) (HSAHACAB), Video Alarm Verification & Remote Video Monitoring (VSaaS Monitoring) (BPAKAFAE), AI/Analytics Video Surveillance (Detection, LPR, People Counting) (HSAHACAF)
Keywords
Where WideEye Surveillance is headquartered
LocationHeadquarters
- HQ city
- Jacksonville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
WideEye Surveillance business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Virtual Video Surveillance Services: Monthly subscription-based live video surveillance service that integrates with clients' existing camera systems. Pricing is not publicly disclosed; clients can cancel with 30 days written notice. No hardware installation fees; a provisioning fee is charged to assess infrastructure compatibility. Service is positioned as a cost-effective alternative to physical security guards.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard surveillance package |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
WideEye Surveillance product offering
Product offeringCore offering
WideEye Surveillance delivers live, real-time virtual video monitoring of client properties by integrating its VMS platform with the customer's existing camera infrastructure. Trained surveillance agents conduct patrol-based monitoring during predetermined hours, deploy one-way talk-down speaker announcements to deter intruders, coordinate dispatch with law enforcement or onsite security, and deliver daily incident reports. The service is sold as a monthly subscription positioned as a cost-effective alternative to physical security guards.
Product overview
WideEye Surveillance offers a unified virtual security platform built around live video surveillance services. The core offering consists of live remote video monitoring combined with talk-down speaker intervention capabilities, playback request functionality, down camera notifications, and daily incident reporting. All services integrate with the customer's existing camera infrastructure, requiring no new hardware installation. The company serves multiple market verticals including multi-family housing, student housing, commercial real estate, and storage facilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Live Video Surveillance
Quantifiable outcome
- 63% reduction in property crimes within first 90 days of service
- +5 more outcomes
Companies that use WideEye Surveillance
Customer profileSegments4 records
Ideal customer profiles4 records
WideEye Surveillance technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature5 records
WideEye Surveillance partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights5 records
WideEye Surveillance competitors and assessment
Company assessmentDirect peers
- Pro-Vigil: Pro-Vigil is one of the largest virtual guarding providers in the US, offering live video monitoring with talk-down speakers and mobile surveillance units. It directly competes with WideEye for multi-family, commercial, and construction site customers using a similar remote-agent service model.
- Live Patrol: Live Patrol operates a network of remote video monitoring operators providing live virtual guard and intervention services across multiple property types. Its service model and feature set (live agent monitoring, two-way audio, dispatch) closely mirror WideEye's core offering.
- Edgeworth Security: Edgeworth Security combines remote video monitoring with on-site guarding and security consulting. It is comparable to WideEye in offering virtual guard services as a substitute or complement to physical guards, with broader hybrid delivery capabilities.
- Eyewitness Surveillance: Eyewitness Surveillance delivers live remote video monitoring, talk-down, and virtual guard services for apartment complexes, automotive dealers, and commercial properties. Its use cases and customer segments directly overlap WideEye's multi-family and commercial real estate focus.
- Envysion (Motorola Solutions): Envysion, now part of Motorola Solutions, provides managed video surveillance and virtual guard services combining live monitoring with analytics. It offers a comparable hybrid human+technology service to WideEye, with greater capital backing and enterprise scale.
- Stealth Monitoring: Stealth Monitoring is a leading North American remote video monitoring and virtual guard service with live agents performing talk-down intervention. It is directly comparable to WideEye in product offering, target verticals (apartments, commercial, storage), and recurring subscription model.
- LOUMAR Global: LOUMAR Global provides remote video monitoring and virtual guard services to multi-family, student housing, and commercial clients. It directly competes with WideEye in the same verticals using live agents and talk-down interventions.
Emerging players
- Brivo: Brivo provides cloud-based access control and integrated video surveillance platforms, increasingly used by multi-family and commercial property operators. While more software-focused than WideEye, its overlap on property-centric security make it an emerging adjacent competitor.
- Spot AI: Spot AI offers AI-driven video monitoring and analytics for physical security, including intrusion detection and operational insights. It represents an emerging AI-native threat to WideEye's human-monitored model, with comparable deployment in multi-family and commercial properties.
Broad incumbents
- ADT (commercial / SMB segment): ADT is a national incumbent whose commercial and multi-family business includes monitored video surveillance and intrusion services. It is comparable to WideEye as a broader security provider with overlapping capabilities, though its strength is in traditional alarm monitoring rather than virtual guarding.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
WideEye Surveillance social profiles
Digital presenceWideEye Surveillance compliance and trust
Trust signalCompliance2 records
WideEye Surveillance financial estimates
Financial estimateRevenue estimate
Valuation estimate
WideEye Surveillance leadership team
Management profileNumber of profiles
Profiles1 record
WideEye Surveillance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WideEye Surveillance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WideEye Surveillance
What does WideEye Surveillance do?
WideEye Surveillance delivers live, real-time virtual video monitoring of client properties by integrating its VMS platform with the customer's existing camera infrastructure. Trained surveillance agents conduct patrol-based monitoring during predetermined hours, deploy one-way talk-down speaker announcements to deter intruders, coordinate dispatch with law enforcement or onsite security, and deliver daily incident reports. The service is sold as a monthly subscription positioned as a cost-effective alternative to physical security guards.
Is WideEye Surveillance a public or private company?
WideEye Surveillance is a private company. It is classified as venture growth investor backed and is currently operating.
When was WideEye Surveillance founded?
WideEye Surveillance was founded in 2013. It employs 11 to 50 people.
Where is WideEye Surveillance based?
WideEye Surveillance is headquartered in Jacksonville, United States, in the North America region.
How does WideEye Surveillance make money?
One revenue line is on record: virtual Video Surveillance Services.
Who are WideEye Surveillance's main competitors?
Direct peers on record are Pro-Vigil, Live Patrol, Edgeworth Security, Eyewitness Surveillance, Envysion (Motorola Solutions), Stealth Monitoring and LOUMAR Global. Emerging players are Brivo and Spot AI. ADT (commercial / SMB segment) is listed as a broad incumbent.
Does WideEye Surveillance have an API?
No public API is recorded for WideEye Surveillance.
What industry is WideEye Surveillance in?
WideEye Surveillance's product category is Remote Video Monitoring Services. Its primary akta.pro industry code is BPAKAAAL, Remote Video Guarding / Virtual Patrol (Guard + CCTV), with a secondary code of HSAHACAB, Remote Video Monitoring Services (Live/Virtual Guard). Its NAICS code is 561621 and its SIC code is 7381.