Hartley's Body Corporate Management

What Hartley's Body Corporate Management does

Hartley's Body Corporate Management is a Queensland-based strata management firm founded in 2004 that delivers full-service body corporate (strata) administration to residential and mixed-use schemes across the state. The firm operates from three offices — Graceville (headquarters), North Lakes, and Bribie Island — and is affiliated with SCA Queensland, the peak industry body for strata and community title professionals. Its core service lines cover administration matters, financial management (budgets, contributions, levies, debts), disclosures and searches, insurance sourcing and maintenance supervisory support, plus dedicated support for property developers establishing Bodies Corporate under Queensland's Body Corporate and Community Management Act 1997.

The firm's product surface combines traditional professional services with two digital touchpoints: the PropertyIQ online owner portal and the Hartley's Connect App, a mobile application powered by resvu that provides lot owners, residents, and committee members with self-service access to building updates, notices, documents, and maintenance request submission. No public or partner-facing API is offered, and there are no disclosed AI/ML capabilities; technology is positioned as a usability and communication differentiator rather than an intelligence layer.

Hartley's generates revenue through professional management fees charged to body corporate schemes on a quote-based, monthly billing cadence with pricing tailored to each scheme's needs. The firm pursues a direct-to-consumer go-to-market targeting Queensland lot owners, committees and property developers, supported by content marketing (a monthly strata-focused blog), email newsletters, organic social media, and a website quote request form. Customer concentration risk is structurally low because the book is distributed across many small schemes rather than concentrated in anchor enterprise accounts. The firm is privately held, with no disclosed funding, M&A, or institutional investment.

Name

Hartley's Body Corporate Management

Legal name

Hartley's Body Corporate Management

Website

https://hbcm.co

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Hartley's Body Corporate Management is a privately held Queensland strata management firm, founded in 2004, that delivers full-service body corporate administration, financial management, insurance, maintenance, and developer support to lot owners, committees, and property developers across three Queensland offices (Graceville, North Lakes, Bribie Island), supported by the PropertyIQ portal and the resvu-powered Hartley's Connect App.

Ownership category

akta.pro rank

Product category

Strata / Body Corporate Management Services

NAICS

Offices of Real Estate Agents and Brokers (53121)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Association Compliance, Governance & Board Support Services (BPAJAHAN)

Keywords

• Body corporate management
• Strata management services
• Financial management
• Insurance sourcing
• Developer support

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Body Corporate Management Services: Full-service body corporate management including administration, financial management, secretarial services, insurance sourcing, maintenance supervision, and developer support for Bodies Corporate in Queensland. Revenue is generated through professional management fees charged to body corporate schemes.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Hartley's Body Corporate Management provides full-service body corporate (strata) management to Queensland schemes under the Body Corporate and Community Management Act 1997. Core deliverables include administration, financial management (budgets, contributions, levies, debts), disclosure and search services, insurance sourcing, maintenance supervisory support, and developer establishment services, delivered through dedicated client managers, the PropertyIQ online portal, and the Hartley's Connect App.

Product overview

Hartley’s Body Corporate Management is a Queensland-based body corporate management firm offering a comprehensive suite of services including administration, financial management, disclosures, insurance, maintenance, and developer support. The firm operates the Hartley’s Connect App (powered by resvu) as its primary technology platform for resident and committee communication, alongside the PropertyIQ Owner Portal for online access. The company’s service model is built around technology-enabled, transparent, and professional body corporate management under Queensland’s Body Corporate and Community Management Act 1997.

Differentiator

Problem solved

Functional benefit

Brands

• Hartley's Connect App: Mobile application powered by resvu, designed to give lot owners, residents and committee members a simpler way to stay informed and manage everyday body corporate communication. Through the app, users can access building updates, view notices and documents, and submit requests relating to their building.

Products and services

• Administration Matters Services Professional administration of day-to-day body corporate processes, including secretarial and governance support, streamlined into effective management for strata committees.
• Financial Management Services Oversight and management of body corporate budgets, contributions, levies, and debtor administration for strata schemes in Queensland.
• Disclosures and Searches Services Sourcing of disclosure services, certificates, and searches for body corporate schemes, available through convenient locations or via the PropertyIQ online portal.
• Insurance and Maintenance Services Comprehensive insurance sourcing from leading providers and tailored maintenance supervisory support for body corporate schemes.
• Developer Support Services Assistance establishing Bodies Corporate across small, medium and high-density buildings for property developers, including administrative setup and legislative compliance.
• Hartley's Connect App Community-focused mobile app enabling lot owners, residents, and committee members to access building updates, view notices and documents, and submit maintenance and building-related requests in one centralized self-service hub.
• PropertyIQ Owner Portal Web-based client portal providing lot owners and residents with online access to their body corporate information, documents, disclosures, and management records.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• resvucoreTechnology or Integrationresvu powers the Hartley\'s Connect App, a community-focused mobile application for lot owners, residents, and committee members. The app provides access to building updates, notices, documents, and maintenance request submission, supporting self-service and streamlined communication for body corporate schemes.
• Hum EnergyminorGTM or Marketing PartnerHum Energy has partnered with Hartley\'s to secure independent, competitive market pricing for Hartley\'s small market customers. Hum Energy also monitors market pricing for large market sites and advises on contract renewals and tenders on behalf of body corporate clients.
• Vote NowminorChannel Partner/ Reseller/ DistributorVote Now provides electronic voting services for body corporate general meetings. Hartley\'s promotes Vote Now as a solution to increase owner participation, reach quorum faster, and reduce administrative burden during AGMs.
• 10 Cent TomminorOthers10 Cent Tom is a Gold Coast-based not-for-profit that collects 10-cent recyclable containers to support employment opportunities for people with disabilities. Hartley\'s is a proud supporter and has helped promote the initiative, including voting support for the Greater Bank Gold Coast Community Funding Program.
• Strata Community InsuranceminorOthersStrata Community Insurance provides insurance expertise and guidance to Hartley\'s clients, assisting with underinsurance risks, building valuations, and strata insurance matters. The partnership provides educational content on insurance compliance for body corporates.
• Solutions in EngineeringminorOthersSolutions in Engineering provides engineering inspections, hazard identification, and preventative maintenance guidance for body corporate buildings. Articles on the Hartley\'s blog promote Solutions in Engineering\'s expertise on safety hazards, building defects, and storm readiness.
• SCA Queensland (Strata Community Australia)coreStrategic or Co-development PartnerHartley\'s Body Corporate Management is affiliated with SCA Queensland, the peak industry body for strata and community title professionals. The company displays the SCA QLD affiliation on its homepage, indicating industry leadership and professional accreditation.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• FirstService Residential: One of North America's largest residential property and HOA management firms operating at massive scale. Broad incumbent demonstrating the upper bound of what's achievable in association management services comparable to body corporate management.
• Associa: Largest North American community association management company with thousands of HOA clients. Broad incumbent in association management industry that operates at scale far beyond regional firms like Hartley's but serves the same type of customer need.

Others

• MRI Software: Enterprise property and strata management software provider serving body corporate and HOA managers globally. Adjacent technology provider whose solutions are either used by or compete with the portal/app layer in body corporate management.
• Yardi: Global property management software provider whose strata/condo platform competes with PropertyIQ-style portals. Ecosystem enabler that could either compete with or be integrated by body corporate managers for technology stack.

Direct peers

• Bright & Duggan: One of Australia's largest strata management firms operating across multiple states including Queensland. Direct competitor for body corporate management contracts with similar full-service offerings and digital portals.
• SSKB Strata: Established Australian strata management firm serving Queensland and other states with body corporate administration, insurance, and financial management services comparable to Hartley's full-service model.
• Whittles Body Corporate Management: Australian body corporate manager serving schemes in multiple states with full-service administration and financial management. Directly competes for the same developer-formed and established body corporate contracts as Hartley's.
• Strata Plus: Australian strata management company delivering body corporate and community title management services with comparable service depth and customer target market across residential schemes.
• Owners Corporation Management: Australian strata and owners corporation management firm providing body corporate administration and financial services, operating with similar direct-to-consumer model and customized fee structures.
• BCMS (Body Corporate Management Services): Queensland-focused body corporate management firm offering administration, financial management, and secretarial services directly competing with Hartley's in the same geographic market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/HartleysStrata
• Facebookfacebook.com/hbcm.co
• Instagraminstagram.com/hartleysbcm

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hartley's Body Corporate Management