What Officinall does

Officinall nv is a Belgian pharmacy management software company founded in 2003 by KOVAG (Royal East-Flemish Pharmacists Guild), De Westvlaamse Apothekersvereniging (West-Flemish Pharmacists Association), and a group of individual pharmacists as co-investors. The company provides integrated software solutions primarily to independent community pharmacies across Belgium, covering daily operations including sales, dispensing, ordering, stock management, invoicing, pharmaceutical care, and reporting. Its ownership structure remains rooted in Belgian pharmacist professional associations, with a Board of Directors composed largely of practicing pharmacists, and the company positions itself as software "for and by pharmacists." Distribution to French-speaking Belgium (Wallonia and Brussels) is handled through Offimed sprl, a jointly-controlled entity founded in 2014 by the majority of Walloon and Brussels pharmacist associations.

The core product is the Officinall Apotheeksoftware desktop platform, augmented by a suite of integrated modules: ApoConnect (smartphone app and webshop for patient communication), Farmaceutische Zorg (pharmaceutical care module with drug interaction monitoring and Vitalink medication scheme integration), Bestellen en Stockbeheer (dynamic inventory management), Financieel en Commercieel Beheer (financial and commercial management), Prijs Manager (pricing tool), RobotLink (delivery robot integration), Centraal Beheer (centralized data management for pharmacy groups), and modules for care facility delivery, migration support, and hardware provisioning. The platform integrates with the Belgian healthcare ecosystem including eHealth, Vitalink, MyCareNet, Recip-e, BeMVO (FMD compliance), Farmaflux/AssurPhara, and pharmacy automation systems from Meditech, BD Rowa, and HD Medi, as well as payment systems via Atos. First-mover credentials include the first Belgian pharmacy smartphone app (ApoConnect, 2019), first Vitalink medication scheme implementation, and first pharmacy webshop plug-in (2022).

Officinall operates a sales-led GTM model with dedicated relationship managers conducting demonstrations, full installation, on-site training, and ongoing helpdesk support (advertised with sub-one-minute callback response). Pricing is publicly disclosed and consists primarily of recurring monthly or annual subscriptions for software modules (e.g., ApoConnect bundle at €300 installation plus €75/month, discounted to €60/month; API connections at €150 setup plus €300/year), supplemented by one-time installation fees, promotional material sales, and revenue share through partner channels. The company is privately held with no disclosed external funding (no PE/VC identified), operates exclusively in Belgium (Flanders, Wallonia, and Brussels), and reports 1-10 employees on its website, with offices in Drongen (Ghent, headquarters as of spring 2023) and via Offimed in Namur.

Name

Officinall

Legal name

Officinall nv

Website

https://officinall.be

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

Officinall nv provides integrated pharmacy management software, pharmaceutical care tools, and patient-facing digital solutions (ApoConnect app/webshop) to independent community pharmacies across Belgium. Founded in 2003 by pharmacist professional associations, the company serves the Belgian market via direct sales and regional distribution partnerships.

Ownership category

akta.pro rank

Product category

Pharmacy Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

Keywords

• Pharmacy management software
• Pharmaceutical care software
• Pharmacy inventory management
• Pharmacy mobile applications
• Healthcare eHealth integration

Headquarters

HQ city

Sint-martens-latem

HQ country

Belgium

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Software Licenses and Maintenance: Recurring software maintenance fees for the core pharmacy management software, ApoConnect app, and webshop solutions. Installation fees charged as one-time setup costs.
2. API Connections: Setup and annual maintenance fees for API connections enabling webshop synchronization with the pharmacy software.
3. Promotional Materials: Sale of promotional materials including postcards and posters for pharmacies promoting ApoConnect to their customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Officinall develops and sells pharmacy management software (Apotheeksoftware) for independent pharmacies and pharmacy groups in Belgium. The core platform handles daily operations including sales, dispensing, ordering, invoicing, and inventory management, and is augmented by the ApoConnect smartphone app and webshop for patient-pharmacy digital communication, the Farmaceutische Zorg pharmaceutical care module with Vitalink integration, and specialized tools for stock management, pricing, and pharmacy group central administration.

Product overview

Officinall is a pharmacy software company offering a unified platform with multiple integrated modules. The core product is the Officinall Apotheeksoftware, a comprehensive pharmacy management system handling daily operations. This core platform is augmented by specialized modules including ApoConnect (smartphone app and webshop for customer communication), Farmaceutische Zorg (pharmaceutical care with drug interaction monitoring), Bestellen en Stockbeheer (dynamic inventory management), Financieel en Commercieel Beheer (financial management), and Veilige Omgeving (security). Additional offerings include Centraal Beheer for pharmacy groups, Prijs Manager for pricing, RobotLink for automation integration, and various specialized modules for care facility delivery, training, and migration support.

Differentiator

Problem solved

Functional benefit

Brands

• ApoConnect: Smartphone app and webshop solution providing direct connection between pharmacy customers and their pharmacy, enabling prescription forwarding, reservations, and product information.
• Centraal Beheer

Products and services

• Officinall Apotheeksoftware (Pharmacy Management Software) The core pharmacy management software platform that handles daily operations including sales, dispensing, ordering, invoicing, pharmaceutical care, inventory management, and pharmacy administration. Built for independent community pharmacies in Belgium, with intuitive interface, hardware flexibility (reuses existing hardware), and full integration with Belgian eHealth, Vitalink, MyCareNet, BeMVO/FMD, and pharmacy automation robots.
• ApoConnect Smartphone App Smartphone application enabling direct connection between pharmacies and their patients. Allows patients to reserve products, check stock availability, submit prescriptions via photo or RID code, view medication schedules, and communicate with their pharmacy through chat. First pharmacy app developed in Belgium by a pharmacy software company.
• ApoConnect Webshop Webshop plug-in that integrates with a pharmacy's existing website or Facebook page, offering the same functionality as the ApoConnect smartphone app. Enables patients to order and reserve products, submit prescriptions, and communicate with the pharmacy through a web interface.
• Centraal Beheer voor Groepen (Central Management for Pharmacy Groups) Central management application designed for pharmacy groups operating multiple locations. Enables synchronization and comparison of datasets including specialities, margin rules, discounts, and pricing across all pharmacies within a group, with one-time configuration of data sharing parameters.
• Prijs Manager (Price Manager) Pricing management tool enabling pharmacies to calculate and manage public prices for their products, set margins, and configure sale prices for the pharmacy's offerings.

Quantifiable outcome

• First Belgian pharmacy software to implement Vitalink shared medication scheme
• +2 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Offimed sprlcoreChannel Partner/ Reseller/ Distributor · 1 January 2014Offimed sprl was founded in 2014 by most Walloon and Brussels pharmacist associations to distribute and support Officinall software in Wallonia and Brussels. It represents a strategic regional partnership for French-speaking Belgium.
• APB (Algemene Pharmaceutische Bond)coreStrategic or Co-development Partner · 1 January 2014Federation of all Belgian community pharmacists. Supports members in their daily practice and develops and promotes the free profession of independent pharmacists.
• De Westvlaamse ApothekersverenigingcoreStrategic or Co-development Partner · 1 January 2003West-Flemish Pharmacists Association. One of the founding co-investors in Officinall nv when it was established in 2003.
• Alfa SolutionscoreTechnology or IntegrationHardware specialist partner providing reliable and affordable hardware for pharmacies running Officinall software. Offers remote and on-site service, installation, maintenance, and hardware replacement.
• KOVAG (Koninklijk Oost-Vlaams Apothekersgild)coreStrategic or Co-development PartnerRoyal East-Flemish Pharmacists Guild. One of the founding partners of Officinall nv in 2003. Supports and promotes the professional and societal interests of community pharmacists.
• eHealth BelgiumcoreTechnology or IntegrationBelgian eHealth platform providing access to health data for healthcare providers. Officinall integrates with eHealth for patient data retrieval and healthcare services.
• Vlaams Apothekers Netwerk (VAN)minorStrategic or Co-development PartnerRepresentational network of Flemish pharmacists functioning as contact point and mouthpiece for pharmacists with the Flemish government and organizations involved in healthcare in Flanders.

Scale indicators2 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Cegedim: European health-tech group with a pharmacy software division offering dispensing, patient management, and eHealth solutions. Operates at much larger scale across multiple European countries with comparable functionality to Officinall.
• Pharmagest (La Poste Group): French pharmacy software leader (subsidiary of La Poste Group) serving thousands of European pharmacies with dispensing software, patient apps, and eHealth integrations. A broader incumbent with much larger scale that could expand into Belgium over time.
• Infosys / Cerner pharmacy solutions: Large health-IT vendors offering hospital and pharmacy information systems across European markets. Broader incumbents with hospital-pharmacy workflows that compete for multi-site pharmacy and health-system contracts where Officinall does not play today.

Others

• BD Rowa: Pharmacy automation vendor (delivery robots, wall cabinets) that Officinall integrates with via its RobotLink application. Comparable as an adjacent technology provider in the Belgian pharmacy ecosystem rather than a direct software competitor.
• Febelco: Belgian cooperative pharmaceutical wholesaler owned by independent pharmacists serving over 3,200 pharmacies daily. Functions as a distribution/ecosystem partner for Officinall rather than a software competitor, but influences software purchasing decisions in the independent channel.
• Meditech Pharma: Pharmacy delivery robot manufacturer that Officinall integrates with for automated dispensing. Comparable as a hardware/automation partner enabling Officinall's pharmacy automation workflows rather than as a software peer.

Emerging players

• LS Retail: Icelandic software vendor providing pharmacy and retail management extensions built on Microsoft Dynamics. Provides overlapping pharmacy POS and stock functionality, focused on mid-market pharmacy chains as an alternative to dedicated pharmacy suites.

Regional players

• WinPharm: Dutch pharmacy management software provider serving independent pharmacies in the Netherlands. Regionally comparable in product scope (dispensing, stock, care) but operating in a different national eHealth ecosystem.

Direct peers

• Corilus: Belgian health-IT vendor offering pharmacy management software. Explicitly named by Officinall customers as the primary alternative being displaced, and serves the same independent pharmacy segment with similar dispensing, stock, and pharmaceutical-care functionality.
• Farmad: Belgian pharmacy software vendor directly comparable to Officinall. Mentioned by Officinall customers as a competing solution, indicating overlapping customer base and feature parity in dispensing and pharmaceutical care workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/officinall
• LinkedInlinkedin.com/company/officinall

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Officinall