Billing Solutions

What Billing Solutions does

Billing Solutions, Inc. is a privately held, Michigan-based medical billing service provider that has specialized exclusively in mental health, psychological, and psychiatric billing since its founding in 2011. The company serves solo and small group practices including psychiatrists, psychologists, limited licensed psychologists, licensed professional counselors, and social workers, primarily across the Midwest United States. Its service offering covers the full revenue cycle: patient benefits verification, electronic claims scrubbing and submission (within 24 hours of receipt), insurance follow-up, patient invoicing, and monthly procedure and aging reports.

The underlying technology stack is conventional rather than differentiated: an electronic claims processing and submission system paired with a web-based Provider Portal where practitioners submit day slips and access account reports. The company emphasizes a non-outsourced, in-house model and HIPAA-compliant handling of patient financial data. Pricing is not publicly disclosed and prospective clients are directed to contact the company by phone or email.

The business operates on a managed-services revenue model, generating income from outsourced billing engagements with SMB mental health providers. Go-to-market is sales-led and direct, relying on the company website, a compliance-focused blog, and inbound phone/email inquiries — there are no channel partners, no app store presence, no API integrations, and no public-facing developer ecosystem. The company is founder-led (Jackie Crump, CPC) with 51–100 employees across headquarters in Grand Rapids, MI and an additional office in Wyoming, MI.

Name

Billing Solutions

Legal name

Billing Solutions, Inc.

Website

https://bestbillings.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

Billing Solutions, Inc. is a Michigan-based managed-services firm that provides outsourced medical billing — claims submission, insurance follow-up, patient invoicing, and reporting — exclusively to solo and small group mental health practices in the Midwest US.

Ownership category

akta.pro rank

Product category

Mental Health Medical Billing Services

NAICS

Collection Agencies (56144)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Patient Billing, Statements & Payment Processing (HLACACAG)

akta.pro secondary industries

Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI), Healthcare Billing & Patient Payments Presentment (FSAMAJAH), Behavioral Health Claims Administration & Payment Integrity (HLAEAHAH)

Keywords

• Mental health billing
• Medical claims processing
• Revenue cycle management
• Insurance verification services
• Patient invoicing

Headquarters

HQ city

Wyoming

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medical Billing Services: Revenue generated from providing outsourced medical billing services to mental health providers. Services include claims processing, insurance follow-up, patient invoicing, and monthly reporting. The company operates as a billing specialist for healthcare practices, handling all aspects of the revenue cycle management.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Billing Solutions, Inc. provides outsourced mental health billing services for solo and small group practices. Services include patient benefits verification, electronic claims scrubbing and submission to insurance carriers, insurance follow-up, patient invoicing and statement handling, monthly procedure-total and patient aging reports, and direct answers to patient billing questions. The offering is delivered through a HIPAA-compliant administrative workflow with a web-based Provider Portal for day-slip submission and account access.

Product overview

Billing Solutions offers a unified mental health billing service for mental health practitioners. The core offering is a specialized billing service for psychiatrists, psychologists, limited licensed psychologists, licensed professional counselors, and social workers. Services include patient benefits verification, insurance claim submission and follow-up, patient invoicing, and monthly reporting. The company also provides a web-based Provider Portal through which practitioners can submit billing information and access reports.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Billing Services Specialized outsourced billing service for mental health providers—psychiatrists, psychologists, limited licensed psychologists, licensed professional counselors, and social workers in solo or small group practices—that manages patient benefits verification, electronic claims scrubbing and submission, insurance follow-up, patient invoicing and statement handling, monthly procedure-total and aging reports, and direct response to patient billing questions.
• Provider Portal Web-based portal that gives mental health practitioners a self-serve entry point to the company's billing services, allowing them to submit day slips, complete billing forms, fax day slips, view accounts, and access reports for their existing billing accounts.

Quantifiable outcome

• Providers receive reimbursement in as little as five days
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• athenahealth: Large, publicly-traded healthcare technology vendor offering EHR, practice management, and RCM services. Overlaps with Billing Solutions on claims submission and revenue cycle, but at greater scale and across all specialties.
• Tebra (formerly Kareo): End-to-end practice management, EHR, and medical billing platform serving independent practices across multiple specialties including mental health. Competes with Billing Solutions on claims management but offers a broader integrated SaaS suite.
• DrChrono: EHR and medical billing platform for independent practices with electronic claims submission and RCM tools. Competes with Billing Solutions on the technology side of claims processing for small practices.
• AdvancedMD: Cloud-based EHR, practice management, and medical billing platform for small-to-mid-size independent practices. Comparable in claims scrubbing, insurance billing, and patient invoicing, with a multi-specialty footprint.

Direct peers

• TherapyNotes: Mental health-specific practice management software with integrated scheduling, notes, and electronic claims/insurance billing. Closely comparable in vertical focus on behavioral health providers and in handling insurance claims submission and patient billing.
• SimplePractice: A leading practice management and billing platform purpose-built for solo and small-group mental health practitioners. Directly comparable to Billing Solutions in target customer (psychologists, counselors, social workers) and billing/claims functionality, though delivered as integrated SaaS rather than outsourced service.
• Office Ally: Healthcare clearinghouse and medical billing service that processes electronic claims and provides RCM tools for providers. Comparable in outsourced claims submission and scrubbing for small/mid-size practices, though serving multiple specialties.
• CollaborateMD: Cloud-based medical billing software and outsourced billing service for physician practices. Comparable in claims processing, insurance follow-up, and patient invoicing capabilities targeted at independent practices.
• BestNotes: Practice management and EHR software specifically designed for behavioral health and addiction treatment providers. Directly comparable vertical focus and billing/insurance claim functionality for mental health practitioners.

Regional players

• CentralReach: Practice management and billing platform focused on applied behavior analysis (ABA) and behavioral health providers. Adjacent vertical within behavioral health RCM, comparable in claims processing and insurance billing workflows.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Billing Solutions