Tzorg
Tzorg B.V. is a Dutch home care provider delivering Wmo-funded household assistance and individual guidance to approximately 70,000 elderly and vulnerable clients across 305-310 municipalities via 13,000 home helpers, and is part of the Total Care group alongside CSU and Zizo.
- Company typePrivate
- Founded2009
- HeadquartersUden, Netherlands
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Tzorg does
Tzorg B.V. is a Dutch home care organization providing two principal services — Huishoudelijke Hulp (household assistance, covering cleaning, laundry, bed-making, and similar domestic tasks) and Individuele Begeleiding (individual guidance covering administration, social contact, daily structure, and financial management) — to elderly residents, people with mental health or intellectual vulnerabilities, post-operative recovery patients, and individuals with physical limitations. Founded in 2009 and headquartered in Uden, the company delivers care under the Wet maatschappelijke ondersteuning (Wmo) framework through a workforce of roughly 13,000 home helpers and guides serving approximately 70,000 clients across 305-310 of the Netherlands' municipalities. Tzorg is a privately held B.V. within the Total Care group, alongside sister brands CSU and Zizo (collectively ~28,000 employees), and maintains regional offices in cities including Groningen, Amsterdam, Den Haag, Eindhoven, Breda, Maastricht, and Enschede.
The service model is delivered directly in clients' homes and supported by a proprietary digital stack: the Jip employee app (scheduling, payslips, safety information, AFAS payroll login), the ONS Medewerkersportaal for HR self-service, the mijnTzorg client portal, the Voorzorg Online Platform backing its prevention-circles community model, a staff alarm-button pilot, and the NIBUD-developed WerkUrenBerekenaar salary-impact tool. Marketing and intake are driven through tzorg.nl, a multi-channel social presence, a dedicated werkenbijtzorg.nl careers site, and thought-leadership content including the documentary "Zichtbaar Onmisbaar." Certifications include ISO 9001, NEN 7510 (healthcare information security), GDPR/AVG compliance, four consecutive years of Top Employer recognition, SBTi-approved Paris-proof climate targets, and signatures on the Dutch Climate Agreement and Green Deal 2.0.
Tzorg's revenue is generated primarily through Wmo contracts under which Dutch municipalities pay the company directly for delivered care hours, with clients paying a fixed €21.80/month (2026) statutory contribution to CAK rather than to Tzorg. A secondary stream consists of private/particular hours purchased directly by clients at Tzorg's hourly rate for care above their Wmo indication. GTM is sales-led through municipal procurement, with a community-led overlay via the neighborhood-based (wijkgericht) care model and voorzorgcirkels prevention initiative, and is supplemented by client self-switching from other Wmo providers.
Tzorg firmographics
Firmographics- Name
- Tzorg
- Legal name
- Tzorg B.V.
- Website
- https://tzorg.nl
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Tzorg B.V. is a Dutch home care provider delivering Wmo-funded household assistance and individual guidance to approximately 70,000 elderly and vulnerable clients across 305-310 municipalities via 13,000 home helpers, and is part of the Total Care group alongside CSU and Zizo.
- Ownership category
- akta.pro rank
Tzorg industry classification
Industry- Product category
- Home Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Light Housekeeping & Home Upkeep (Non-Medical) (HSABAAAD)
Keywords
Where Tzorg is headquartered
LocationHeadquarters
- HQ city
- Uden
- HQ country
- Netherlands
- HQ region
- Europe
Offices13 records
Markets served
Tzorg business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- Wmo Government Contracts: Primary revenue stream through contracts with Dutch municipalities for household support and individual guidance under the Wet maatschappelijke ondersteuning (Wmo). Municipalities directly pay Tzorg for services rendered to eligible clients. Tzorg operates in 305-310 municipalities across the Netherlands.
- Client Co-payments (CAK): Clients pay a statutory personal contribution (eigen bijdrage) of €21.80 per month (2026) to CAK (Centraal Administratie Kantoor), not directly to Tzorg. This is mandated by government for Wmo-funded care.
- Private/Particular Hours: Clients who want additional hours beyond their Wmo indication can purchase private care hours at Tzorg's hourly rate. These are billed directly to clients and are separate from the CAK contribution.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Wmo Funded Care - Municipality Paid |
| Usage-based | Pay-as-you-go | Private/Particular Hours |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
Tzorg product offering
Product offeringCore offering
Tzorg delivers household assistance (huishoudelijke hulp) and individual guidance (individuele begeleiding) under the Dutch Wet maatschappelijke ondersteuning (Wmo) framework, serving roughly 70,000 clients across 305-310 municipalities with approximately 13,000 home helpers and guides. Services include cleaning, laundry, administration support, daily structure, social contact facilitation, and financial management, delivered directly in clients' homes by locally assigned caregivers. Additional private care hours are sold directly to clients who want more support beyond their Wmo indication.
Product overview
Tzorg is a Dutch home care organization providing two primary services: Huishoudelijke Hulp (household assistance) and Individuele Begeleiding (individual guidance). Services are delivered through the Wet maatschappelijke ondersteuning (Wmo) framework by certified colleagues operating in approximately 300 municipalities across the Netherlands. Tzorg also provides employees with the internal Jip app for scheduling, payslips, and communications, and is developing an online client portal. Tzorg is part of Total Care, the umbrella organization also encompassing CSU and Zizo. Services are coordinated through municipalities with a client contribution of €21.80 per month (2026).
Differentiator
Problem solved
Functional benefit
Products and services
- Huishoudelijke Hulp (Household Assistance) Household support delivered at clients' homes, including cleaning kitchen, bathroom, vacuuming, mopping, furniture dusting, bed making, laundry and ironing, and interior window cleaning. Funded under the Wet maatschappelijke ondersteuning (Wmo) and provided in approximately 300 municipalities for elderly people, people with physical limitations, and post-operative clients.
- Individuele Begeleiding (Individual Guidance) Personal guidance services supporting self-reliance for clients with psychological vulnerabilities, light dementia, or congenital intellectual disabilities. Includes assistance with administration, appointments with agencies, building social contacts, financial management, daily structure and routine, and societal participation. Provided under the Wmo framework.
- Private/Particular Care Hours Additional care hours purchased by clients who want support beyond their Wmo indication, billed directly at Tzorg's hourly rate. Separate from the statutory CAK co-payment and quoted on request.
Quantifiable outcome
- Approximately 70,000 clients supported to live independently at home
- +3 more outcomes
Companies that use Tzorg
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles2 records
Tzorg technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Tzorg partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered minor, strategic and core.
- Wout van WengerdenminorDocumentary filmmaker who created 'Zichtbaar Onmisbaar' documentary with Tzorg, showcasing the work and value of home helpers in Dutch healthcare.
- NIBUD (Nationaal Instituut voor Budgetvoorlichting)strategicDeveloped the WerkUrenBerekenaar (Work Hours Calculator) tool in 2025, enabling employees to calculate salary implications of working more hours, including impact on household income and benefits.
- BerenschotminorAdvisors from Berenschot shadowed a home helper for a day to understand the role and value of household support in Dutch healthcare system.
- MDT Missie (Ministry of Defense, Stichting TijdVoorActie, Young Experience)strategicMDT Missie is a program of the Ministry of OCW giving young people aged 17-30 chance to invest in themselves and society. Total Care (including Tzorg) partnered to offer employees personal development through military-style bivouac, volunteer work, and personal growth training. Program worth €1,700 per participant with certificates from Defense and Europass.
- Amare ZorgminorTransferred household support operations in Waalwijk and Heusden municipalities to Tzorg starting August 1, 2024. 32 home helpers and approximately 300 clients transferred.
- Woonzorg FlevolandminorTook over Tzorg's Wmo contract and transferred all employees and clients in Lelystad municipality from September 1, 2023. Woonzorg Flevoland has larger presence in Lelystad and provides comprehensive care services.
- Total CarecoreParent holding company that owns Tzorg, CSU, and Zizo. Total Care represents the collective identity and shared ambition of the three brands. It bundles knowledge, experience, and power to create societal impact. The brands remain autonomous and recognizable but united under Total Care.
- CSUcoreSister cleaning company under Total Care holding. CSU and Tzorg share resources, best practices, and corporate initiatives including sustainability programs, MDT Missie, and Top Employer certifications.
- ZizocoreSister cleaning company under Total Care holding. Zizo and Tzorg share corporate initiatives and are jointly recognized as Top Employer 2026.
- QuasirminorExternal expertise center for complaints and disputes in healthcare. Handles escalated complaints when clients and Tzorg cannot resolve issues directly. Also provides independent client confidential persons for Wzd and Wvggz care.
- Municipality Land van CuijkstrategicPilot municipality for voorzorgcirkels (prevention circles) community care model. Tzorg supports these informal neighborhood networks as part of prevention strategy.
- Dutch Municipalities (305-310)coreWmo contract holders across Netherlands. Municipalities assess client eligibility, approve indications, and pay Tzorg for household support and individual guidance services delivered to residents.
Scale indicators11 records
Recent moves8 records
Expansion highlights6 records
Tzorg competitors and assessment
Company assessmentDirect peers
- Evean: Major Dutch home care and elderly care organization active in Wmo household support and individual guidance across multiple municipalities. Direct competitor for the same municipal contracts and client base.
- Cordaan: Large Amsterdam-based care provider delivering home-based household support, individual guidance and elderly care funded through Dutch municipal and health-insurer contracts. Comparable operating model and client segments.
- Buurtzorg Nederland: Largest Dutch neighborhood-based home care provider, delivering Wmo household support and nursing care through small self-managing teams. Closest direct peer given shared wijkgericht delivery model and Wmo funding base.
- Thebe: Regional Dutch care provider in North Brabant offering Wmo household support, individual guidance and home nursing. Geographic overlap with Tzorg's strongholds and similar client mix.
- Sensire: Dutch home care organization delivering household support, individual guidance and district nursing in Gelderland and Overijssel. Competes with Tzorg for the same Wmo contracts and elderly client base.
- Home Instead (Netherlands): International non-medical home care franchise operating in the Netherlands, focused on elderly household support, companionship and individual guidance. Closely comparable private-pay and Wmo-adjacent service offering.
- TSN Thuiszorg: National Dutch home care organization offering household support, individual guidance and nursing care under Wmo and Wlz frameworks. Directly comparable in service mix, scale and municipality-contract model.
Regional players
- Zorgbalans: Regional home care and elderly care provider in Kennemerland offering Wmo household support and individual guidance. Comparable service portfolio though concentrated in a different geography from Tzorg.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Tzorg social profiles
Digital presenceTzorg compliance and trust
Trust signalCompliance3 records
Tzorg financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tzorg leadership team
Management profileNumber of profiles
Profiles8 records
Tzorg funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tzorg M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tzorg
What does Tzorg do?
Tzorg delivers household assistance (huishoudelijke hulp) and individual guidance (individuele begeleiding) under the Dutch Wet maatschappelijke ondersteuning (Wmo) framework, serving roughly 70,000 clients across 305-310 municipalities with approximately 13,000 home helpers and guides. Services include cleaning, laundry, administration support, daily structure, social contact facilitation, and financial management, delivered directly in clients' homes by locally assigned caregivers. Additional private care hours are sold directly to clients who want more support beyond their Wmo indication.
Is Tzorg a public or private company?
Tzorg is a private company. It is classified as corporate owned and is currently operating.
When was Tzorg founded?
Tzorg was founded in 2009. It employs 5,001 to 10,000 people.
Where is Tzorg based?
Tzorg is headquartered in Uden, Netherlands, in the Europe region.
How does Tzorg make money?
Three revenue lines are on record. Wmo Government Contracts are the primary driver. The others are client Co-payments (CAK) and private/Particular Hours.
Who are Tzorg's main competitors?
Direct peers on record are Evean, Cordaan, Buurtzorg Nederland, Thebe, Sensire, Home Instead (Netherlands) and TSN Thuiszorg. Zorgbalans is listed as a regional player.
Does Tzorg have an API?
No public API is recorded for Tzorg.
What industry is Tzorg in?
Tzorg's product category is Home Care Services. Its primary akta.pro industry code is HSABAAAD, Light Housekeeping & Home Upkeep (Non-Medical). Its NAICS code is 624120 and its SIC code is 8300.