Preferred Community Management
- Company typePrivate
- Founded1998
- HeadquartersWinter Park, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Preferred Community Management firmographics
Firmographics- Name
- Preferred Community Management
- Legal name
- Preferred Community Management, Inc
- Website
- https://pcmhoafl.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Preferred Community Management industry classification
Industry- Product category
- Community Association Management
- SIC
- Real Estate Agents & Managers (For Others) (6531), Services-Management Services (8741)
- akta.pro primary industry
- Homeowners Association (HOA) Management (BPAJAHAB)
- akta.pro secondary industries
- Association Maintenance, Vendor & Capital Project Management (BPAJAHAM), Association Compliance, Governance & Board Support Services (BPAJAHAN)
Keywords
Where Preferred Community Management is headquartered
LocationHeadquarters
- HQ city
- Winter Park
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Preferred Community Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Estoppel Certificate Services: Processing estoppel certificates for property transactions with standard ($299) and rush ($418) fee options, plus a $20 PayPal processing fee per transaction.
- HOA Management Services: Community association management services including administrative management, financial services, and maintenance inspections. Revenue comes from contracted management fees with HOA boards.
- Administrative Fees: Various administrative fees including questionnaire fees ($150), delinquency fees ($179), transfer fees ($100), and other transactional fees for services rendered to associations and homeowners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard Estoppel Certificate Processing |
| Transaction based/ take rate | Pay-as-you-go | Rush Estoppel Certificate Processing |
| Transaction based/ take rate | Pay-as-you-go | Standalone Rush Fee |
| Transaction based/ take rate | Pay-as-you-go | HOA Questionnaire Fee |
| Transaction based/ take rate | Pay-as-you-go | Delinquency Fee |
| Transaction based/ take rate | Pay-as-you-go | Transfer Fee |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Preferred Community Management product offering
Product offeringCore offering
Preferred Community Management is a boutique community association management firm that provides administrative management, financial services (including HOA dues collection and bookkeeping), community grounds and maintenance inspections, estoppel certificate processing, and a homeowner self-service portal for HOA Boards of Directors and homeowners in Orange and Seminole Counties, Central Florida.
Product overview
Preferred Community Management offers a unified community association management service rather than a modular software platform. The core offering combines Community Association Management Services, Estoppel Certificate Services, the Homeowner Portal (built on CINC Systems), and Forms Services. These services collectively enable HOA administration, financial management, legal documentation, and homeowner self-service access. The company operates as a boutique community association management firm serving Central Florida since 1998.
Differentiator
Problem solved
Functional benefit
Products and services
- Community Association Management Services Full-service and financial-only community association management for HOA Boards of Directors, including administrative management, HOA dues and assessments collection, bookkeeping, and community grounds and maintenance inspections. Services are provided to boards, vendors, and homeowners in Orange and Seminole Counties, Central Florida.
- Estoppel Certificate Services Legal document service providing estoppel certificates that outline a property owner's financial standing, past due balances, current fees due, and future special assessments. Standard processing is 10 business days ($299.00); rush processing is available within 3 business days ($418.00). Both options include a $20.00 PayPal servicing fee.
- Homeowner Portal Password-protected online portal developed in partnership with CINC Systems, enabling homeowners to make payments and access association information including governing documents, forms, budgets, meeting notices, agendas, policies & procedures, newsletters, and more.
- Forms Services Provides downloadable forms for Architectural Modification requests and Change of Mailing Address requests, including review of plans and compliance with the association's Declaration of Covenants and Restrictions.
Quantifiable outcome
- Responsive service: answer or return calls within one business day during business hours
Companies that use Preferred Community Management
Customer profileSegments3 records
Ideal customer profiles2 records
Preferred Community Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature1 record
Preferred Community Management partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CINC SystemscorePreferred Community Management partnered with CINC Systems to develop and host their homeowner portal. This platform enables homeowners to go online to make payments and access association information including governing documents, forms, budgets, meeting notices, agendas, policies, procedures, newsletters, and more.
Scale indicators3 records
Recent moves4 records
Expansion highlights3 records
Preferred Community Management competitors and assessment
Company assessmentRegional players
- Keystone Pacific Property Management: West Coast HOA management company serving master-planned and single-family communities; comparable boutique-to-mid-scale service model to PCM but focused on California/Nevada rather than Florida.
- Access Management: Mid-Atlantic-focused community association management firm; comparable boutique HOA management service model to PCM but operating in a different geography, useful as a regional-comparable benchmark.
- CAMS (Community Association Management Services): Southeast US-focused HOA and condominium management company; similar boutique service model and client base (HOA boards, homeowners) but with a different geographic footprint than PCM.
Broad incumbents
- Vesta Property Services: Full-service Florida property management company offering HOA, condominium, and amenity management; broader portfolio than PCM but overlaps directly on HOA management contracts in Central Florida.
- Associa: National community association management leader with significant Florida presence; competes for HOA management contracts with a wider product suite and brand recognition versus PCM's boutique approach.
- FirstService Residential: Largest residential property/HOA management company in North America; directly competes for HOA board contracts across Florida including Central Florida, but at far greater scale and broader service portfolio than PCM.
Direct peers
- Leland Management: Regional community association management firm serving Florida HOAs and condominiums; comparable boutique-style service model targeting community boards with similar operational footprint to PCM.
- Sentry Management: Florida-based community association management firm serving HOAs and condominiums across the state; closely comparable to PCM in service model (full-service HOA management, financial services, board support) with overlapping Central Florida geography.
- Castle Group: Florida-headquartered community association management company providing full-service HOA and condominium management; direct competitor in the Florida HOA market with similar service offerings to PCM.
Others
- CINC Systems: Technology platform partner of PCM powering the homeowner portal; comparable only as an enabler/ecosystem participant — directly relevant because competitors using the same CINC infrastructure can replicate PCM's digital offerings.
Market position
Strengths3 records
Weaknesses3 records
Competitive moat3 records
Key risks4 records
Key highlights5 records
Customer concentration
Preferred Community Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Preferred Community Management leadership team
Management profileNumber of profiles
Profiles3 records
Preferred Community Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Preferred Community Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Preferred Community Management
What does Preferred Community Management do?
Preferred Community Management is a boutique community association management firm that provides administrative management, financial services (including HOA dues collection and bookkeeping), community grounds and maintenance inspections, estoppel certificate processing, and a homeowner self-service portal for HOA Boards of Directors and homeowners in Orange and Seminole Counties, Central Florida.
Is Preferred Community Management a public or private company?
Preferred Community Management is a private company. It is classified as family owned and is currently operating.
When was Preferred Community Management founded?
Preferred Community Management was founded in 1998. It employs 11 to 50 people.
Where is Preferred Community Management based?
Preferred Community Management is headquartered in Winter Park, United States, in the North America region.
How does Preferred Community Management make money?
Three revenue lines are on record. Estoppel Certificate Services are the primary driver. The others are HOA Management Services and administrative Fees.
Who are Preferred Community Management's main competitors?
Regional players on record are Keystone Pacific Property Management, Access Management and CAMS (Community Association Management Services). Broad incumbents are Vesta Property Services, Associa and FirstService Residential. Direct peers are Leland Management, Sentry Management and Castle Group. CINC Systems is listed as an others.
Does Preferred Community Management have an API?
No public API is recorded for Preferred Community Management.
What industry is Preferred Community Management in?
Preferred Community Management's product category is Community Association Management. Its primary akta.pro industry code is BPAJAHAB, Homeowners Association (HOA) Management, with a secondary code of BPAJAHAM, Association Maintenance, Vendor & Capital Project Management. Its SIC code is 6531.