St John Ambulance ACT

What St John Ambulance ACT does

St John Ambulance ACT is the Australian Capital Territory division of St John Ambulance Australia (RTO No. 88041), a federally branded charitable organization founded in 1883. It operates exclusively within the ACT and delivers a portfolio of community health and emergency services including accredited first aid training, event medical coverage, a publicly accessible AED network, the CBR NightCrew nightlife harm reduction program, StreetBeat youth engagement, Community Education (including First Aid in Schools), and workplace first aid services. Its product portfolio is delivered through a mix of paid courses, government-contracted service delivery (notably with the ACT Government for NightCrew and AED deployment partners Goodloop Mutual and StreetBeat), product sales via the shop.stjohn.org.au e-commerce storefront, donations, and an annual lottery fundraising campaign.

Operationally, the organization runs on a small paid staff base (1-10 employees) supported by a large volunteer workforce, delivering 13,197 volunteer duty hours and 9,300 accredited training certificates in 2024. The technology stack centers on emergency medical services infrastructure, first aid training delivery systems, and AED network management rather than digital platforms; the AED rollout in particular is the most strategically significant new initiative, targeting 124 publicly accessible defibrillator locations across all Canberra suburbs by end of 2026 in partnership with Goodloop Mutual and StreetBeat.

Revenue mechanics are diversified across six streams: emergency ambulance services (government-funded), training course fees, hardware sales, event health services, donations/fundraising, and the AED partnership deployment. Pricing for training is course-specific with subsidised options available; event services are quoted on a custom basis via booking forms. The go-to-market is hybrid — community-led through volunteer and government partnerships, event-driven through bookings, and direct-to-consumer through the online shop and phone sales (1300 ST JOHN). Distribution occurs through emergency lines (000), phone sales, e-commerce, booking request forms, and community-based volunteer deployment, all confined to a single domestic territory (ACT, Australia).

Name

St John Ambulance ACT

Legal name

St John Ambulance Australia (RTO No. 88041)

Website

https://stjohnact.com.au

Company type

Private

Founded year

1883

Operating status

Operating

Headcount range

1–10 employees

Short description

St John Ambulance ACT is a non-profit charity and ACT division of St John Ambulance Australia delivering accredited first aid training, event medical services, community safety programs, and a suburb-wide AED network to ACT residents, workplaces, schools, and event organizers.

Ownership category

akta.pro rank

Product category

Emergency Medical and First Aid Services

NAICS

Ambulance Services (621910), Emergency and Other Relief Services (62423)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Educational Services (8200)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

EMS Education, Training & Simulation Centers (HLAFANAL), Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG), Emergency Medical Response & On-Campus EMS/AED Programs (EDAEACAO), Humanitarian Health & Emergency Medical Relief NGOs (HLAJAKAE)

Keywords

• First aid training
• Emergency medical services
• Event health services
• Community health programs
• Defibrillator sales

Headquarters

HQ city

Deakin

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Emergency Ambulance Services: Core emergency medical response services provided to the ACT community, likely funded through government contracts and service agreements.
2. First Aid Training Courses: Nationally recognised training and assessment on behalf of St John Ambulance Australia (RTO 88041). Delivers accredited certificates to individuals and organisations across various first aid and emergency response topics.
3. First Aid Products and Defibrillators: Sale of first aid kits, supplies, and life-saving defibrillators through the St John online shop.
4. Event Health Services: Professional first aid and medical coverage provided at events, sporting activities, and community gatherings throughout the ACT.
5. Donations and Fundraising: Charitable donations from the public, including the St John Christmas Home Lottery annual fundraising campaign.
6. AED Network Partnership: Partnership-driven deployment of publicly accessible AEDs, likely involving government and community organisation funding.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

St John Ambulance ACT delivers accredited first aid training, emergency ambulance response, event medical coverage, and first aid products including defibrillators to the Australian Capital Territory community. The organisation operates community programs such as CBR NightCrew and StreetBeat, and is deploying a suburb-wide publicly accessible AED network across Canberra in partnership with Goodloop Mutual and StreetBeat. Operations are supported by volunteers and funded through a mix of government contracts, course fees, product sales, donations, and fundraising.

Product overview

St John Ambulance ACT operates as a multi-service emergency and health organisation delivering a unified portfolio of life-saving products and services. The core offerings include accredited First Aid Training courses, a network of Life Saving Defibrillators (including the suburb-wide AED initiative), Event Health Services for community gatherings, and comprehensive First Aid Kits & Products. Community-focused programs include CBR NightCrew (nightlife harm reduction), StreetBeat (youth engagement), and Community Education including First Aid in Schools. Workplace Services provides businesses with assessments, on-site training, and restocking. These services work together to deliver emergency response capability, preventive health education, and community wellbeing across the ACT region.

Differentiator

Problem solved

Functional benefit

Brands

• CBR NightCrew: Program providing first aid support for Canberra's nightlife, helping people at entertainment venues and events
• StreetBeat

Products and services

• First Aid Training Nationally recognised first aid training and assessment courses delivered on behalf of St John Ambulance Australia (RTO 88041), offered to individuals, schools, and workplaces across the ACT in various specialty topics and levels.
• Event Health Services Professional first aid and medical coverage provided at community events, sporting activities, concerts, and public gatherings throughout the ACT region, booked via a dedicated request form.
• First Aid Kits and Products Comprehensive range of first aid kits, supplies, and equipment for home, workplace, and mobile use, sold through the St John online shop.
• Life Saving Defibrillators Automated External Defibrillators (AEDs) sold for public, workplace, and community use, including units installed as part of the suburb-wide AED network across Canberra.
• CBR NightCrew Overnight peer-based safety and first aid service for Canberra's nightlife, providing welfare support and medical assistance to patrons during late-night entertainment hours under ACT Government funding.
• StreetBeat Community-based safety and youth engagement initiative delivering first aid resources and training to the Canberra community, including partnership-based AED deployment.
• Community Education First aid education programs delivered in schools and community groups, including the First Aid in Schools program teaching essential life-saving skills to students.
• Workplace Services Workplace first aid solutions including free workplace assessments, on-site training delivery, and on-site restocking of first aid supplies for ACT businesses and organisations.
• Emergency Ambulance Services Triple Zero (000) emergency ambulance response and transport service provided across the ACT for life-threatening situations, funded through government contracts and service agreements.

Quantifiable outcome

• AED coverage across all Canberra suburbs by end of 2026, potentially making Canberra one of the world's first cities to achieve suburb-wide AED coverage
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Goodloop MutualcoreStrategic or Co-development Partner · 7 May 2026Goodloop Mutual is a mutual benefit organisation partnering with St John Ambulance ACT to deploy publicly accessible Automated External Defibrillators across all Canberra suburbs. The partnership aims to address Australia's less than 10% survival rate for out-of-hospital cardiac arrests, potentially making Canberra one of the world's first cities to achieve suburb-wide AED coverage. 47 AEDs have already been installed with 77 more planned.
• StreetBeatcoreTechnology or Integration · 7 May 2026StreetBeat is a technology partner collaborating with St John Ambulance ACT and Goodloop Mutual for the suburb-wide AED rollout initiative. The platform likely manages the AED network deployment, location tracking, and integration with emergency services. This partnership is key to achieving the goal of AED coverage across every Canberra suburb by the end of 2026.
• ACT GovernmentcoreStrategic or Co-development PartnerThe ACT Government provides ongoing funding and contract support for St John Ambulance ACT's community programmes. Most notably, the government extended the CBR NightCrew contract for two more years, continuing support for Canberra's nightlife safety. The government also supports community education initiatives including First Aid in Schools.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• St John Ambulance Western Australia: A larger sister division running the same portfolio of ambulance, training, event health, and community programs in Western Australia. Useful as a scale-up reference point for what the ACT division could become with expanded operating geography.
• St John Ambulance UK: The UK Order of St John operating the same international brand and delivering identical first aid training, event medical services, ambulance response, and community youth programs — the global reference point for the St John ACT operating model.
• St John Ambulance Australia (National): The national parent organization that holds RTO 88041 accreditation and coordinates all state/territory divisions. Operates the same brand, training curricula, ambulance services, and first aid products as St John ACT and is the most directly comparable organization.
• St John Ambulance NSW: A sister state division within the St John Ambulance Australia network offering identical services — first aid training, event health services, ambulance response, and first aid product retail — but operating in New South Wales rather than the ACT.
• Surf Life Saving Australia: An Australian volunteer-driven charity delivering first aid, rescue, and event medical services across beaches and aquatic settings. Comparable in volunteer-led operational model, training-led revenue, and event health services.
• St John Ambulance Victoria: Another sister division of St John Ambulance Australia with the same mission, services, accreditation model, and volunteer-first operating structure, serving the Victorian market.
• Royal Life Saving Society Australia: A national community-safety charity that mirrors St John ACT's volunteer-driven, training-and-equipment model focused on drowning prevention and aquatic first aid. Comparable in mission, training-led revenue, and volunteer workforce.

Regional players

• Ambulance Victoria: The state-government-run EMS agency for Victoria providing triple-zero ambulance response and community education. Comparable in core service (emergency medical response, public CPR training) but operates as a public agency in a different jurisdiction.

Broad incumbents

• Australian Red Cross: A larger humanitarian charity that competes directly in first aid training, emergency relief, and community education while also spanning disaster response, blood services, and migration support — overlapping capability set but broader portfolio.

Emerging players

• Heart Foundation Australia: An emerging adjacent player focused on cardiovascular health that overlaps with St John ACT's AED rollout and out-of-hospital cardiac arrest mission. Both organizations target Australia's <10% out-of-hospital cardiac arrest survival rate through public-awareness and access interventions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/StJohnACT
• LinkedInlinkedin.com/company/st-john-ambulance-act
• Instagraminstagram.com/stjact
• Xx.com/stjohnact

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St John Ambulance ACT